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My Malwarebytes' Anti-Malware Won't load


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#1 CKNight09

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Posted 25 January 2010 - 08:27 PM

My Malwarebytes' Anti-Malware software won't load (My Anti-Virus Program) also won't load. I have Windows XP and My Anti-Virus program is McAfee 2009 Edition. I also hear sounds when I try to click on to the Malwarebytes' Anti-Malware software from time to time. Please help me. Thanks

#2 AdvancedSetup

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Posted 25 January 2010 - 09:02 PM

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.
Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.
One of the expert helpers there will give you one-on-one assistance when one becomes available.
After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Ron Lewis
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#3 noknojon

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Posted 25 January 2010 - 09:04 PM

Welcome CKNight -

AdvancedSetup Must be followed first

Thank You - :D
Just another private helper .......................... The answer is always 42, or Reboot
If you are waiting for an answer Press F5 ................. you may have one waiting for you ........

#4 CKNight09

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Posted 25 January 2010 - 09:09 PM

Welcome CKNight -

Please read this item on McAfee in the link below from our FAQ section -
http://www.malwareby...p...st&p=162098
Exactly what do you mean by Malwarebytes and McAfee won't load - Do you mean "run" -
Please temporaraly dis able your McAfee and follow the instructions from issue #7 in the link below -This will give you a Clean new copy of MBAM -


Yes those programs won't run at all.

#5 mountaintree16

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Posted 25 January 2010 - 09:11 PM

Please follow AdvancedSetup's reply to you in post #2 in your thread, as you are infected unfortunately :D

Thank you :)

Our character is what we do when we think no one is looking.

-H. Jackson Brown Jr.

 

It's not what we do once in a while that shapes our lives.
It's what we do consistently.

Tony Robbins


#6 CKNight09

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Posted 25 January 2010 - 09:47 PM

Please follow AdvancedSetup's reply to you in post #2 in your thread, as you are infected unfortunately :D

Thank you :)


I am doing what I can to rid my PC of errors an unwanted programs.




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