Posted 03 April 2010 - 08:50 AM
Posted 03 April 2010 - 08:54 AM
Did you have Malwarebytes (mbam) registered already on the HD that died?
As a side note, when replying, please use the "ADD REPLY" button located at the bottom of the page.
Our character is what we do when we think no one is looking.
-H. Jackson Brown Jr.
It's not what we do once in a while that shapes our lives.
It's what we do consistently.
Posted 03 April 2010 - 04:02 PM
Make sure there are no spaces before the ID and Key numbers when you paste them. Also make sure there are no trailing spaces.
It's an easy thing to miss, especially with a copy/paste operation.
Format should be 12345 or 12345-67890 for the ID with a combination of letters and numbers (some older ID's were shorter and only used 5 characters.)
Format should be AAAA-BBBB-CCCC-DDDD for the Key with a combination of letters and numbers.
Posted 03 April 2010 - 06:26 PM
If you need your key & ID or your confirmation email, this information can only be obtained by our reseller, Cleverbridge.
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