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#1 cdubya


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Posted 27 July 2010 - 09:05 AM

We run Endpoint Protection 11 on our machines here and we had a machine that was acting weird and started warning about infections. I uninstalled the previous version of mbam as it wouldn't patch to the current version and downloaded the current, then patched.

Ran perform full scan and it found some items that I told to remove selected. I then went to the quarantine tab and deleted all of them.

I have run full scans in safe mode on any profile I knew of on this machine and it came up clean, yet Endpoint Protection seems to think the machine is still infected with Bloodhound.MalPE. The irony is all the detections are from Symanted related folders (whether quarantine or another subdirectory of Documents and Settings > All Users > Symantec).

Is it reasonable to think this may be a false positive since Mbam isn't picking anything else up?



#2 Wide Glide

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Posted 27 July 2010 - 09:12 AM

Hello cdubya and Welcome

I suggest letting one of the Experts have a look at it to start the cleaning process. It is a FREE service
As we don't work on Malware removal in the General Malwarebytes' Anti-Malware Forum as it is for issues with the program itself,
only in the Malware Removal - HijackThis Logs section

Please print out, read and follow the Directions Here, skipping any steps you are unable to complete. Then post a NEW Topic Here
One of the Expert helpers there will give you one-on-one assistance when one becomes available.
Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help. If no one has replied within 48 hours then please go ahead and either reply to your post or send a private message to a Moderator and let them know that you're still needing assistance.
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#3 Firefox


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Posted 27 July 2010 - 10:01 AM

As this seems to be in a corporate environment.....

Please send an email to Corporate Support Team <corporate-support@malwarebytes.org> with your Cleverbridge order reference number and they will assist you.


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#4 noknojon


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Posted 27 July 2010 - 11:19 PM

Please follow the directions above from Firefox , But read below also -
Symantec claims it should be removed with their program in This Article recently released -
It is detected and removable by Symantec if their program is up to date -
That is another reason why you need updated Antivirus programs as well as Malwarebytes -
Thank You -
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