Jump to content


Photo

How do I get my ID and Product Key back?


  • Please log in to reply
1 reply to this topic

#1 Khristos

Khristos

    New Member

  • Members
  • Pip
  • 1 posts

Posted 05 March 2011 - 01:47 PM

I recently had to reinstall my Operating System (Windows 7) and basically wiped my system clean of all information. I had purchased Malwarebytes a while ago, and completely forgot to keep my product key and ID key. How can I try to get this information back so I don't need to purchase the program again?

#2 1PW

1PW

    1PW

  • Spam Hunters
  • PipPipPipPipPipPip
  • 3,117 posts
  • Gender:Male
  • Interests:Agnes - loved forever.

Posted 05 March 2011 - 03:52 PM

I recently had to reinstall my Operating System (Windows 7) and basically wiped my system clean of all information. I had purchased Malwarebytes a while ago, and completely forgot to keep my product key and ID key. How can I try to get this information back so I don't need to purchase the program again?


Hello Khristos:

If you purchased MBAM online, from Malwarebytes, you may contact Cleverbridge and fill out their on-line Customer Support Form for your product ID and product Key:

Request ID & KEY

However, if you purchased through an MBAM reseller, please contact your reseller.

HTH

Comments expressed above are strictly my own and not those of Malwarebytes or their staff unless I directly quote.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users