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IE8 auto exit & print spooler stops


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#1 j the teacher

j the teacher

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Posted 26 July 2011 - 10:17 AM

Running IE8 on XP
periodically IE8 exits for no reason
now I cannot reinstall printer--"print spooler service has stopped"
ran malwarebytes anti malware - no detections
rean avira- no detections

GME stopps with Blue Screen of death (windows shut down to protect...)

see DDS below

Attach.txt zipped

.
DDS (Ver_2011-06-02.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Run by jennifer at 23:03:14 on 2011-07-26
.
============== Running Processes ===============
.
C:\WINDOWS\system32\acs.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\NETGEAR\WNA1100\WifiSvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NETGEAR\WNA1100\WNA1100.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\regedit.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Audacity\audacity.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Documents and Settings\jennifer.32DB736A8C104A3\Desktop\virus protection stuff\dds.scr
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\YTNavAssist.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
uRun: [NBJ] "c:\progra~1\ahead\neroba~1\NBJ.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [jswtrayutil] "c:\program files\netgear\wna1100\jswtrayutil.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1301174659789
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{EFA2D128-8DB1-4677-A32C-6240E2354442} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jennifer.32db736a8c104a3\application data\mozilla\firefox\profiles\gm344bx9.default\
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R? jswpsapi;JumpStart Wi-Fi Protected Setup
S? AntiVirSchedulerService;Avira AntiVir Scheduler
S? AntiVirService;Avira AntiVir Guard
S? AR9271;Atheros AR9271 Wireless Network Adapter Service
S? ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor
S? avgio;avgio
S? avgntflt;avgntflt
S? JSWSCIMD;jswscimd Service
S? WSWNA1100;WSWNA1100
.
=============== Created Last 30 ================
.
2011-07-26 01:40:52 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJEGV
2011-07-25 16:24:43 -------- d-----w- c:\documents and settings\jennifer.32db736a8c104a3\application data\ElevatedDiagnostics
2011-07-19 21:54:25 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJScan
2011-07-19 21:52:55 -------- d-----w- c:\documents and settings\all users.windows\application data\CanonIJPLM
2011-07-19 21:48:59 362496 ----a-w- c:\windows\system32\CNMNPPM.DLL
2011-07-19 21:48:59 142336 ----a-w- c:\windows\system32\CNMNPUI.DLL
2011-07-16 15:22:00 58208 ----a-w- c:\windows\system32\drivers\wsimd.sys
2011-07-09 21:29:28 -------- d-----r- c:\documents and settings\all users.windows\application data\Atheros
2011-07-09 21:26:57 -------- d-----w- C:\temp
.
==================== Find3M ====================
.
2011-07-08 03:33:33 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-01-11 20:17:54 361089264 ----a-w- c:\program files\WordPerfectOfficeInstaller.exe
2010-03-20 14:49:50 2114184 ----a-w- c:\program files\Install_Facebook_Plug-In_1.0.3[1]
2003-03-21 18:45:22 250544 ----a-w- c:\program files\common files\keyhelp.ocx
2008-04-14 00:12:40 73728 --sha-w- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe
.
============= FINISH: 23:04:12.09 ===============

Attached Files



#2 screen317

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Posted 30 July 2011 - 02:31 PM

Hi and welcome to Malwarebytes.


Do you still need help?
Chris Fistonich
Research Team

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#3 j the teacher

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Posted 03 August 2011 - 11:41 PM

yes and no.

yes---IE8 still randomly exits for no reason-(send/dont sent message box doesnt appear)

No-- the spooler issue has resolved itself and the printer is now working correctly.

#4 screen317

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Posted 05 August 2011 - 05:21 PM

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.


Next, please visit this webpage for instructions for running ComboFix:
http://www.bleepingc...to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.


-screen317
Chris Fistonich
Research Team

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#5 j the teacher

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Posted 08 August 2011 - 03:52 PM

Combofix report Zipped and Attached
MBAM log and DDS log below.

MBAM log Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7412

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/9/2011 2:41:21 PM
mbam-log-2011-08-09 (14-41-21).txt

Scan type: Quick scan
Objects scanned: 330356
Time elapsed: 11 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0




DDS log

DDS (Ver_2011-06-02.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Run by jennifer at 15:36:03 on 2011-08-09
.
============== Running Processes ===============
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\NETGEAR\WNA1100\WifiSvc.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\NETGEAR\WNA1100\WNA1100.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\jennifer.32DB736A8C104A3\Desktop\virus protection stuff\dds.scr
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\YTNavAssist.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
uRun: [NBJ] "c:\progra~1\ahead\neroba~1\NBJ.exe"
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1301174659789
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{EFA2D128-8DB1-4677-A32C-6240E2354442} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jennifer.32db736a8c104a3\application data\mozilla\firefox\profiles\gm344bx9.default\
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R? jswpsapi;JumpStart Wi-Fi Protected Setup
S? AntiVirSchedulerService;Avira AntiVir Scheduler
S? AntiVirService;Avira AntiVir Guard
S? AR9271;Atheros AR9271 Wireless Network Adapter Service
S? ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor
S? avgio;avgio
S? avgntflt;avgntflt
S? JSWSCIMD;jswscimd Service
S? WSWNA1100;WSWNA1100
.
=============== Created Last 30 ================
.
2011-08-09 19:59:37 -------- d-----w- C:\ComboFix
2011-07-29 05:36:17 98304 ----a-w- c:\windows\system32\CNC620I.DLL
2011-07-29 05:36:17 270336 ----a-w- c:\windows\system32\CNC620L.DLL
2011-07-29 05:36:17 188416 ----a-w- c:\windows\system32\CNC620O.DLL
2011-07-29 05:36:17 1339392 ----a-w- c:\windows\system32\CNC620C.DLL
2011-07-26 01:40:52 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJEGV
2011-07-25 16:24:43 -------- d-----w- c:\documents and settings\jennifer.32db736a8c104a3\application data\ElevatedDiagnostics
2011-07-19 21:54:25 -------- d--h--w- c:\documents and settings\all users.windows\application data\CanonIJScan
2011-07-19 21:48:59 362496 ----a-w- c:\windows\system32\CNMNPPM.DLL
2011-07-19 21:48:59 142336 ----a-w- c:\windows\system32\CNMNPUI.DLL
2011-07-16 15:22:00 58208 ----a-w- c:\windows\system32\drivers\wsimd.sys
.
==================== Find3M ====================
.
2011-07-08 03:33:33 66616 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-26 06:45:56 256000 ----a-w- c:\windows\PEV.exe
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-01-11 20:17:54 361089264 ----a-w- c:\program files\WordPerfectOfficeInstaller.exe
2010-03-20 14:49:50 2114184 ----a-w- c:\program files\Install_Facebook_Plug-In_1.0.3[1]
2003-03-21 18:45:22 250544 ----a-w- c:\program files\common files\keyhelp.ocx
2008-04-14 00:12:40 73728 --sha-w- c:\windows\registeredpackages\{dd90d410-1823-43eb-9a16-a2331bf08799}$backup$\system\wmplayer.exe
.
============= FINISH: 15:37:43.28 ===============

Attached Files



#6 screen317

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Posted 10 August 2011 - 04:07 PM

Hi,

Next, please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan
    Wait for the scan to finish
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


Next, download my Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317
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#7 j the teacher

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Posted 12 August 2011 - 09:19 PM

Here are my logs....

log.txt

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=db6e303f8ec8d548af7912fa8f8c84cd
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2011-08-13 08:20:45
# local_time=2011-08-13 03:20:45 (-0600, Central Daylight Time)
# country="United States"
# lang=9
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 16775125 100 93 0 48805030 0 0
# compatibility_mode=8192 67108863 100 0 4705828 4705828 0 0
# scanned=405386
# found=0
# cleaned=0
# scan_time=8365


Checkup.txt
Results of screen317's Security Check version 0.99.18
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira AntiVir Personal - Free Antivirus
ESET Online Scanner v3
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 7
Java 2 Runtime Environment, SE v1.4.2
Out of date Java installed!
Flash Player Out of Date!
Adobe Flash Player 10.2.153.1
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
jennifer.32DB736A8C104A3 Desktop virus protection stuff SecurityCheck.exe
ESET ESET Online Scanner OnlineCmdLineScanner.exe
``````````End of Log````````````

#8 screen317

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Posted 15 August 2011 - 06:23 PM

Hi,

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterward. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.



After that, navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following program (if present):


Java™ 6 Update 7
Java 2 Runtime Environment, SE v1.4.2
ESET Online Scanner v3
Adobe Flash Player 10.2.153.1
Adobe Reader 8.0


Restart your computer.

Get the latest version of Java, Adobe Reader, and Adobe Flash Player.


Let me know what issues remain.

-screen317
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#9 j the teacher

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Posted 21 August 2011 - 09:35 PM

Problem solved.
Thanks!

#10 screen317

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Posted 21 August 2011 - 11:06 PM

Great!

I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
  • Yellow for caution
  • Red to stop
WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!


Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?




Safe surfing,

-screen317
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#11 screen317

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Posted 03 September 2011 - 12:18 AM

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!
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