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0x80070424 error code


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#1 beks1959

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Posted 01 October 2011 - 01:58 PM

recently managed with malewarebytes to get rid of microsoft maleware. However, since doing so,i can no longer get automatic or any windows updates. the firewall etc is on, and it says my updates are on, but when i try to update im getting 0x80070424 error code??? any ideas.. scanning with malewarebytes does not show any thing is wrong. thanks

#2 1PW

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Posted 01 October 2011 - 02:21 PM

Hello beks1959: :welcome:

Have a look at http://answers.micro...23-49b6dae86b9c and see if it's helpful.

HTH :)

Comments expressed above are strictly my own and not those of Malwarebytes or their staff unless I directly quote.


#3 exile360

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Posted 01 October 2011 - 03:40 PM

If the above does not correct the issue, you may try this as well as it may correct the problem:

Run the Windows Update Reset Tool:

  • Please download the Windows Update Reset Tool from here and save it to your desktop.
  • Double click the MicrosoftFixit50202 to begin
  • Follow the onscreen instructions and run it in Agressive Mode
  • Reboot your computer if asked to do so
  • Let me know in your next reply if the issue is corrected

If you continue to have issues after that then I would suggest getting your system checked to verify that it is in fact totally clean of infection:

We don't work on malware removal in this part of the forums.
Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.
One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)
Samuel E Lindsey
Product Manager

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#4 beks1959

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Posted 01 October 2011 - 04:20 PM

Hello beks1959: :welcome:

Have a look at http://answers.micro...23-49b6dae86b9c and see if it's helpful.

HTH :)

thanks i will.. but im not too techno minded so when they start giving me codes etc am stumped, will go check thanks again

#5 beks1959

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Posted 01 October 2011 - 04:45 PM

thanks i will.. but im not too techno minded so when they start giving me codes etc am stumped, will go check thanks again




it didnt work but someone on malewarebytes site mailed me with something else.. and ive done it ME!! its now updating,, many thanks for all ur help...




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