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Member Since 17 Jan 2011
Offline Last Active Jan 17 2014 10:05 PM

Posts I've Made

In Topic: Malwarebytes Detection and Freezing

17 January 2014 - 10:05 PM

Thanks for letting me know!

Last steps:

Step 1

Please run OTL and click on CleanUp button.

Step 2

  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
Step 3

Please uninstall ESET Online Scanner .

Step 4

Some malware preventions:

Safe surfing! :)


Done.  Thank you very much for your help!

In Topic: Malwarebytes Detection and Freezing

17 January 2014 - 12:25 AM

That's strange.

Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.


Hello, I was able to solve the problem by running Malwarebytes in safe mode.  I thought I saved the log file to my desktop but cannot find it.  It detected nine objects, asked me to restart the computer, and it seems to be running better.  I appreciate the help you provided.  If I find the log file I'll post it.

In Topic: Malwarebytes Detection and Freezing

15 January 2014 - 12:31 PM

Hello, is anyone aware of a virus that causes system shutdown while scanning with Malwarebytes?

In Topic: Malwarebytes Detection and Freezing

14 January 2014 - 07:12 PM

Hello, if it would help, I can re-do the quick scan, stopping it after the two detections but before I get a bluescreen and then send you the report on the two detected objects.

In Topic: Malwarebytes Detection and Freezing

13 January 2014 - 08:49 PM

To clarify my previous post, the computer put itself through a complete system check (disks, etc.) before starting back up after the shut down.  I did not mean that I had to re-install the OS.