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sjbells

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  1. I originally posted under the general forum but they sent me here. I was infected with a virus but I am clean now. MSE has run and cleaned my computer, I have also run many scans and posted logs at a similar site and they have said that I have no malicious files on my computer and sent me to this forum for help. The only remaining problem I have with my computer is that I cannot load Malwarebytes. The following is my original post: I am running windows 7 on a desktop computer. I did have a virus and ran an old Malwarebytes with an old data that I had and it seemed to remove most of the virus. When I went to update data file I was told there was a new version of Malwarebytes, it unloaded the old version and went to load the new version. I get through all the propts and almost to the end of the install process where it says "Access Denied", then "setup was not completed. Please correct the problem and run Setup again" it then rolls back the changes and doesnt install. Any help would be appreciated.
  2. I am running windows 7 on a desktop computer. I did have a virus and ran an old Malwarebytes with an old data that I had and it seemed to remove most of the virus. When I went to update data file I was told there was a new version of Malwarebytes, it unloaded the old version and went to load the new version. I get through all the propts and almost to the end of the install process where it says "Access Denied", then "setup was not completed. Please correct the problem and run Setup again" it then rolls back the changes and doesnt install. Any help would be appreciated.
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