highlevel
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Last resort asking for help ;-)
highlevel replied to highlevel's topic in Resolved Malware Removal Logs
That's OK... you have given me a lot of help and information. I really appreciate all of your time. I am not convinced it is hardware related. I was reading that there are instances where memtest failures are not because of hardware. I think your direction of the MBR is correct. Here's why. Today after I did all the hardware and hd scans I ran aswMBR again. This time it made it through a little further in the scan process. A red file showed up on the list and within seconds the computer shut down. Makes me wonder... Any way, thank you so much. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
I pulled the heatsink and retreated it with arctic silver. CPU fan checks out OK. The HD passed another set of tests. It does seem to be a little louder when writing... but no errors have been detected. At least with Dells utility (Read Test, Seek Test, SMART Test, Start unit, Stop unit, Verify Test). I don't see a write test listed there. I wonder if what is happening could be precursor to HD failure. If not, I think I may be down to the main board. Maybe I'll try a new hard drive and load windows from one of my other disks to see if I could run that? -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
Hey... my insides are clean... Swapped out the RAM no change in behavior. Honestly I don't think a CD will make a difference. If ubuntu wouldn't even complete from that I don't see how memtest would be able to run for hours. I suppose it can't hurt to try it. IYA... don't know what to do now.............................. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
As I anticipated... memtest could not complete. The test ran less than 10 minutes and the machine rebooted. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
Yes... I actually just did that with ubuntu. Pretty much the same spot where it crashed the system before the past 3 times. No, no leaking capacitors that I can see. There is a small heat sink in the middle of the mother board that gets extremely hot to the touch. Oh yeah... One other thing I did early on was change the PSU with another one and since there was no change ins symptoms I put the original back in. I am not sure how I will be able to test the RAM with another utility unless I can put it in another machine seeing as how the RAM utilities seem to need access from a floppy drive or the CD drive. The Ram from the Dell might work in my NI machine. I could try that. Edited: So I downloaded memtest86 and loaded it onto a USB drive and was able to boot into that. We shall see how far it gets.......... Thanks again for the help. I will check back in about 8 hours. One last thing... I reread your instructions on ubuntu and I did not follow them using the windows installer... I loaded it onto a CD then tried to get that to load I will see if I can get it to load from windows. Now that would be something. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
Do you have a certain test that you like for RAM? Maybe I could try a different utility than the one I used. Dell has a utility program on the machine that is accessible through start up (actually it is a utility partition). It "supposedly" tests all the hardware that is installed on the machine. The memory test seemed pretty substantial and took a while to run. I had the utility run through every test possible. Then, I did the Hard Drive test again (specifically) because that is what I thought the problem was. I also wondered about the mother board failing. I had a ghost on a machine about 11 years ago. The thing would just shut down at random times. All the company techs thought (or were told to think) it was software related. Their answer was always restore the system back to original condition. I finally took it to a local person who diagnosed the problem as the mother board. That was discovered 4 days after warranty expired. Do you think the company helped out? LOL. That was when I decided to start working on computers myself. I don't know much, but I know a lot more about computers than everyone else I know. So you're thinking RAM because what else would cause the machine to fail loading ubuntu or GETxPUD from a disk? I think I have an older program like memtest on my NI machine. I could try that and see if anything shows up. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
No... negative. Another failed attempt! UGH! While ubuntu was attempting to laod the system crashed. Tried several times with no joy. One of my orinigal thoughts about the problems with this computer was that maybe the cd drive was failing, especially since I kept seeing that driver error. So, just to make sure that wasn't the issue I pulled my cd drive out of my other machine and tried to run ubuntu again. Exact same scenario. ubuntu wouldn't make it to the language/setup screen. So... to check and make sure the disk wasn't corrupted I ran it on the good machine and it got right into ubuntu setup. Any other suggestion on this one? -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
OK... got your message I will work on that tomorrow. FYI... during the .Net Framework 1.1 re-install there is a message that comes up stating that a "folder that you are trying to use is on a network resource that is unavailable". The folder is netfx.msi when I tried to run a search for this folder the system crashed. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
So... trying to determine if the above is an entry point for a " remote user" into the system for my problems. I could not uninstall it and I could not re-install without the computer crashing. Just reaching for some answers... LOL I am about ready to try the "restore to factory" button. I just don't think that will actually solve the problem(s) since everything will still be on the machine somewhere. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
Well I was able to get back to the Windows Update site through a round about way... and still get a fail/error for the previously mentioned update. Security update for .Net Framework 1.1 SP1 (KB2656370) -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
None that I am aware of. I tried Avast and the machine went back to running slow and giving that same BSOD error. So... I got rid of it for now. MBs is also uninstalled. I have tried GMER to see what happens and the computer crashes. Should I remove that as well. I'll say this thing is simply amazing how I can use the machine but as soon as I do almost anything diagnostic it is like it knows and shuts down. I tried going back to Windows update and I can use IE8 to search etc... as soon as I click on the tools menu it shuts down. As stated earlier I have Windows automatic updates disabled. I did run the WFP scan just to see if anything came up. Nothing... the scan completed but there was no log or any messages when it completed. At one point when I installed Avast and then uninstalled it, Google Chrome was left on the machine with no way to uninstall it... the uninstall command would not work. Also in the list of add remove programs there are a lot of items that do not have a "remove" option, so I don't have the ability to remove them from there. I have never seen anything like it before. One such program is Java, I would like to remove because I have read they can be security problems... that is one of many listed but there is no "remove" option as in most other machines. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
That would not complete a scan either. I tried in safe and normal mode -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
It's not the disk... I just tried it in my NI computer and it worked. I can get into normal windows. If I even attempt to DL or install Avast the computer shuts down. If I just search for weather etc... it runs fine. This is... frustrating. -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
Hi, I get the start up screen where it asks for the language on the bottom of the screen it says "automatic boot in..." counts down and then shuts down and reboots to the same screen. There is also a line that says press [tab} to edit options. That doesn't work. ?? -
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highlevel replied to highlevel's topic in Resolved Malware Removal Logs
OK... I will have to check back in later. Have to leave for a while. I went into "safe mode" and got the DDS logs dds.txt attach.txt