julieann

So does anyone have any suggestions? A few days ago, it randomly updated for me, but now it's back to not updating.

Here are those two logs. AdvancedSetup, what do you mean about compatibility mode? Is it ok to have the AVG and Malwarebytes both on my computer? attach.txt dds.txt

My Internet is generally working well. My quick scan showed no malicious items, and this is the log. Malwarebytes Anti-Malware 1.70.0.1100 www.malwarebytes.org Database version: v2013.02.06.01 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Julie :: JULIE-PC [administrator] 2/13/2013 11:03:36 PM mbam-log-2013-02-13 (23-03-36).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 226168 Time elapsed: 5 minute(s), 10 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 0 (No malicious items detected) (end)

This is what the check function brought up. I don't know what any of this means, though. mbam-check result log version: 2.0.0.1000 Malwarebytes Version: REG_SZ 1.70.0.1100 Date Log Created: 02/13/13 Time Log Created: 22:59:18 User Account type: Administrator 64 bit Operating System Product Name: REG_SZ Windows 7 Home Premium Current Build Number: 7601 Current Version Number: 6.1 Current CSDVersion: Service Pack 1 Proxy Status: No proxy is Set Proxy Override: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ ProxyOverride REG_SZ <local> LAN Settings: ============= only 'Automatically detect settings' is selected SystemPartition: ================ HKEY_LOCAL_MACHINE\SYSTEM\Setup\ SystemPartition REG_SZ \Device\HarddiskVolume1 Balloon Tips Status: ==================== Enabled Time Format Settings: ===================== Should be: h:mm:ss tt AM PM : Currently: REG_SZ h:mm:ss tt REG_SZ AM REG_SZ PM REG_SZ : Language and Regional Settings: =============================== ACP: Language is English (United States) MACCP: Language is English (United States) OEMCP: Language is English (United States) Startup Folders for Error_Expanding_Variables Check: ==================================================== All Users Startup Folder Exists. Current User's Startup Folder Exists. Terminal Services Status for (null) entries in PM logs and GetUserToken errors: =============================================================================== TERMService: ============== Type : 32 State : 1 (The service is not running.) (State is stopped) WIN32_EXIT_CODE : 1077 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 TermService Start is set to: 3 (Manual Startup) Compatibility Flag Settings (Any MBAM file listings should be removed): ======================================================================= HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers C:\Program Files (x86)\AVG\AVG10\avgmfapx.exeREG_SZ VISTARTM C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers C:\Program Files (x86)\AVG\AVG10\avgui.exeREG_SZ ELEVATECREATEPROCESS Malwarebytes Anti-Malware Shell Extension Block Check: ====================================================== MBAM Startup Entries: ===================== HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce Service and Driver Status: ========================== <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMProtector <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMService <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMScheduler <--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon MBAMProtector Registry Values: ============================== MBAMService Registry Values: ============================ MBAMScheduler Registry Values: ============================== MBAM DLL's and Runtime Files: ============================= HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid (Default): REG_SZ vbAccelerator Grid Control HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid (Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67} HKEY_CLASSES_ROOT\SSubTimer6.GSubclass (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid (Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\SSubTimer6.CTimer (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid (Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\SSubTimer6.ISubclass (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid (Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.ISubclass HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.GSubclass HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID (Default): REG_SZ SSubTimer6.CTimer HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION (Default): REG_SZ 1.0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A} HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1 (Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS (Default): REG_SZ 2 HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A} HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1 (Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS (Default): REG_SZ 2 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0 (Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix) HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0 HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A} HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0 (Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix) HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ _ISubclass HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ ISubclass HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ __CTimer HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A} (Default): REG_SZ CTimer HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib (Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB} (Default): REG_SZ __vbalGrid HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib (Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A} Version REG_SZ 1.1 HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB} (Default): REG_SZ vbalGrid HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32 (Default): REG_SZ {00020420-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib (Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A} Version REG_SZ 1.1 MBAM Registry Settings and License Info: ======================================== HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware Affiliate REG_SZ https://store.malwarebytes.org/342/?scope=checkout&cart=29945 dbversion REG_SZ v2013.02.06.01 programversion REG_SZ 1.70.0.1100 dbdate REG_SZ Wed, 06 Feb 2013 00:38:45 GMT hidereg REG_DWORD 0 startipdisabled REG_DWORD 0 useproxy REG_DWORD 0 useauthentication REG_DWORD 0 advancedheuristics REG_DWORD 1 detectpup REG_DWORD 2 detectpum REG_DWORD 1 detectp2p REG_DWORD 0 updatewarn REG_DWORD 1 updatewarndays REG_DWORD 7 downloadprogram REG_DWORD 1 scanreboot REG_DWORD 1 notifyinstallprogram REG_DWORD 1 contextmenu REG_DWORD 1 reportthreats REG_DWORD 1 silentipmode REG_DWORD 0 trialpromptshown REG_DWORD 1 startwithwindows REG_DWORD 1 startfsdisabled REG_DWORD 0 autoquarantine REG_DWORD 1 autoquarantinenotify REG_DWORD 1 programbuild REG_SZ consumer HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID There is data here but it is hidden. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID LicenseId REG_SZ cd88806f-0c66-4426-af7a-a7d6f59411aa LicenseIdVerification REG_SZ abb8082c4103ee05033bcc79096c4d0b LicenseIdLastSent2 REG_SZ 30155950 2323385781 LicenseIdLastSent1 REG_SZ 30153546 3005748779 HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware language REG_SZ english.lng selectedrives REG_SZ C:\|D:\| terminateie REG_DWORD 0 autosavelog REG_DWORD 1 openlog REG_DWORD 1 alwaysscanmemory REG_DWORD 1 alwaysscanregistry REG_DWORD 1 alwaysscanfiles REG_DWORD 1 alwaysscanheuristics REG_DWORD 1 alwaysscanstartups REG_DWORD 1 defaultscan REG_DWORD 1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1 Inno Setup: Setup Version REG_SZ 5.5.3-dev (a) Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware Inno Setup: User REG_SZ Julie Inno Setup: Selected Tasks REG_SZ desktopicon Inno Setup: Deselected Tasks REG_SZ quicklaunchicon Inno Setup: Language REG_SZ English DisplayName REG_SZ Malwarebytes Anti-Malware version 1.70.0.1100 DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT DisplayVersion REG_SZ 1.70.0.1100 Publisher REG_SZ Malwarebytes Corporation URLInfoAbout REG_SZ http://www.malwarebytes.org NoModify REG_DWORD 1 NoRepair REG_DWORD 1 InstallDate REG_SZ 20130213 MajorVersion REG_DWORD 1 MinorVersion REG_DWORD 70 EstimatedSize REG_DWORD 18895 Pending File Rename Operations: ================================ If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation. Scheduler Queue: ================ Context Menu Entries: ===================== HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer (Default): REG_SZ MBAMExt.MBAMShlExt.1 HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1 (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID (Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE} (Default): REG_SZ IMBAMShlExt HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32 (Default): REG_SZ {00020424-0000-0000-C000-000000000046} HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib (Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65} Version REG_SZ 1.0 HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3} (Default): REG_SZ MBAMShlExt Class HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll ThreadingModel REG_SZ Apartment HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID (Default): REG_SZ MBAMExt.MBAMShlExt.1 HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib (Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65} HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID (Default): REG_SZ MBAMExt.MBAMShlExt HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65} HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0 (Default): REG_SZ MBAMExt 1.0 Type Library HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0 HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65} HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0 (Default): REG_SZ MBAMExt 1.0 Type Library HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64 (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS (Default): REG_SZ 0 HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR (Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware MBAM Drivers: ============= C:\windows\system32\drivers\mbam.sys File Size: 24176 BYTES FileVersion: 1.60.2.0 Required Dependencies: ====================== BFE: ============== Type : 32 State : 4 (The service is running.) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE DisplayName REG_SZ @%SystemRoot%\system32\bfe.dll,-1001 Group REG_SZ NetworkProvider ImagePath REG_EXPAND_SZ %systemroot%\system32\svchost.exe -k LocalServiceNoNetwork Description REG_SZ @%SystemRoot%\system32\bfe.dll,-1002 ObjectName REG_SZ NT AUTHORITY\LocalService ErrorControl REG_DWORD 1 Start REG_DWORD 2 Type REG_DWORD 32 DependOnService REG_MULTI_SZ RpcSs ServiceSidType REG_DWORD 3 RequiredPrivileges REG_MULTI_SZ SeAuditPrivilege FailureActions REG_BINARY Binary Data HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\bfe.dll ServiceDllUnloadOnStop REG_DWORD 1 ServiceMain REG_SZ BfeServiceMain fltmgr: ============== Type : 2 State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 SERVICE_EXIT_CODE : 0 CHECKPOINT : 0 WAIT_HINT : 0 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr AttachWhenLoaded REG_DWORD 1 DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001 Group REG_SZ FSFilter Infrastructure ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000 ErrorControl REG_DWORD 3 Start REG_DWORD 0 Tag REG_DWORD 1 Type REG_DWORD 2 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum 0 REG_SZ Root\LEGACY_FLTMGR\0000 Count REG_DWORD 1 NextInstance REG_DWORD 1 C:\windows\system32\drivers\fltmgr.sys File Size: 289664 BYTES FileVersion: 6.1.7601.17514 C:\windows\SysWOW64\comctl32.ocx File Size: 1351392 BYTES FileVersion: 6.0.81.6 C:\windows\SysWOW64\mscomctl.ocx File Size: 1070152 BYTES FileVersion: 6.1.98.34 C:\windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7601.17514 List of MBAM Related Directories: ================================= C:\Program Files (x86)\Malwarebytes' Anti-Malware changes.txt File Size: 2128 BYTES license.rtf File Size: 17916 BYTES mbam.chm File Size: 469873 BYTES mbam.dll File Size: 508264 BYTES FileVersion: 1.70.0.0 mbam.exe File Size: 824232 BYTES FileVersion: 1.70.0.9 mbamcore.dll File Size: 1091432 BYTES FileVersion: 1.70.0.0 mbamext.dll File Size: 93544 BYTES FileVersion: 1.70.0.0 mbamgui.exe File Size: 512360 BYTES FileVersion: 1.70.0.0 mbamnet.dll File Size: 2171240 BYTES FileVersion: 1.70.0.0 mbampt.exe File Size: 38248 BYTES FileVersion: 1.70.0.0 mbamscheduler.exe File Size: 398184 BYTES FileVersion: 1.70.0.0 mbamservice.exe File Size: 682344 BYTES FileVersion: 1.70.0.0 ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3 unins000.dat File Size: 15263 BYTES unins000.exe File Size: 710504 BYTES FileVersion: 51.52.0.0 unins000.msg File Size: 11277 BYTES vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40 C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon chameleon.chm File Size: 186068 BYTES firefox.com File Size: 216424 BYTES firefox.exe File Size: 216424 BYTES firefox.pif File Size: 216424 BYTES firefox.scr File Size: 216424 BYTES iexplore.exe File Size: 216424 BYTES mbam-chameleon.com File Size: 216424 BYTES mbam-chameleon.exe File Size: 216424 BYTES mbam-chameleon.pif File Size: 216424 BYTES mbam-chameleon.scr File Size: 216424 BYTES mbam-killer.exe File Size: 894312 BYTES rundll32.exe File Size: 216424 BYTES svchost.exe File Size: 216424 BYTES winlogon.exe File Size: 216424 BYTES C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages arabic.lng File Size: 21728 BYTES belarusian.lng File Size: 26766 BYTES bosnian.lng File Size: 26988 BYTES bulgarian.lng File Size: 27400 BYTES catalan.lng File Size: 28114 BYTES chineseSI.lng File Size: 10970 BYTES chineseTR.lng File Size: 11894 BYTES croatian.lng File Size: 26576 BYTES czech.lng File Size: 24682 BYTES danish.lng File Size: 26434 BYTES dutch.lng File Size: 28142 BYTES english.lng File Size: 24418 BYTES estonian.lng File Size: 25014 BYTES finnish.lng File Size: 25770 BYTES french.lng File Size: 29674 BYTES german.lng File Size: 29698 BYTES greek.lng File Size: 29116 BYTES hebrew.lng File Size: 19202 BYTES hungarian.lng File Size: 28430 BYTES italian.lng File Size: 28022 BYTES japanese.lng File Size: 16140 BYTES korean.lng File Size: 14096 BYTES latvian.lng File Size: 26916 BYTES lithuanian.lng File Size: 27664 BYTES macedonian.lng File Size: 28864 BYTES norwegian.lng File Size: 24978 BYTES polish.lng File Size: 26484 BYTES portugueseBR.lng File Size: 28544 BYTES portuguesePT.lng File Size: 28904 BYTES romanian.lng File Size: 28090 BYTES russian.lng File Size: 27134 BYTES serbian.lng File Size: 26662 BYTES slovak.lng File Size: 25486 BYTES slovenian.lng File Size: 24696 BYTES spanish.lng File Size: 29902 BYTES swedish.lng File Size: 25800 BYTES thai.lng File Size: 25884 BYTES turkish.lng File Size: 25800 BYTES vietnamese.lng File Size: 29400 BYTES C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs mbam-log-2010-12-30 (14-25-48).txt File Size: 943 BYTES mbam-log-2010-12-30 (14-53-03).txt File Size: 898 BYTES mbam-log-2011-01-02 (15-28-23).txt File Size: 896 BYTES mbam-log-2011-01-16 (17-53-49).txt File Size: 897 BYTES mbam-log-2011-01-17 (13-01-03).txt File Size: 896 BYTES mbam-log-2011-01-21 (18-44-52).txt File Size: 896 BYTES mbam-log-2011-03-05 (12-30-08).txt File Size: 897 BYTES mbam-log-2011-03-25 (12-37-51).txt File Size: 898 BYTES mbam-log-2011-04-22 (12-12-16).txt File Size: 898 BYTES mbam-log-2011-05-01 (17-24-02).txt File Size: 896 BYTES mbam-log-2011-05-14 (11-59-26).txt File Size: 898 BYTES mbam-log-2011-05-22 (17-03-44).txt File Size: 897 BYTES mbam-log-2011-05-25 (21-37-47).txt File Size: 897 BYTES mbam-log-2011-06-10 (21-58-38).txt File Size: 897 BYTES mbam-log-2011-06-13 (11-16-24).txt File Size: 898 BYTES mbam-log-2011-06-21 (20-07-57).txt File Size: 897 BYTES mbam-log-2011-06-23 (11-50-12).txt File Size: 897 BYTES mbam-log-2011-06-30 (13-51-36).txt File Size: 896 BYTES mbam-log-2011-07-04 (12-25-39).txt File Size: 897 BYTES mbam-log-2011-07-12 (18-01-39).txt File Size: 912 BYTES mbam-log-2011-07-28 (11-44-08).txt File Size: 913 BYTES mbam-log-2011-08-08 (12-12-12).txt File Size: 912 BYTES mbam-log-2011-08-17 (21-54-39).txt File Size: 912 BYTES mbam-log-2011-08-21 (16-57-36).txt File Size: 912 BYTES mbam-log-2011-08-24 (17-06-13).txt File Size: 912 BYTES mbam-log-2011-08-30 (15-07-20).txt File Size: 912 BYTES mbam-log-2011-09-01 (16-38-41).txt File Size: 911 BYTES mbam-log-2011-09-06 (16-30-35).txt File Size: 911 BYTES mbam-log-2011-09-08 (14-57-30).txt File Size: 911 BYTES mbam-log-2011-09-11 (19-40-04).txt File Size: 911 BYTES mbam-log-2011-09-14 (18-37-28).txt File Size: 912 BYTES mbam-log-2011-09-15 (13-41-52).txt File Size: 912 BYTES mbam-log-2011-09-17 (15-06-29).txt File Size: 912 BYTES mbam-log-2011-09-27 (16-34-07).txt File Size: 912 BYTES mbam-log-2011-10-02 (15-04-12).txt File Size: 912 BYTES mbam-log-2011-10-17 (16-55-15).txt File Size: 913 BYTES mbam-log-2011-11-02 (20-38-43).txt File Size: 912 BYTES mbam-log-2011-11-22 (13-43-17).txt File Size: 913 BYTES mbam-log-2011-12-06 (22-09-26).txt File Size: 913 BYTES mbam-log-2011-12-08 (16-17-44).txt File Size: 912 BYTES mbam-log-2011-12-19 (16-56-50).txt File Size: 913 BYTES mbam-log-2011-12-20 (16-58-00).txt File Size: 913 BYTES mbam-log-2011-12-28 (13-07-24).txt File Size: 1858 BYTES mbam-log-2012-01-12 (14-26-36).txt File Size: 1856 BYTES mbam-log-2012-01-23 (20-23-16).txt File Size: 1856 BYTES mbam-log-2012-01-27 (19-18-34).txt File Size: 1856 BYTES mbam-log-2012-01-28 (18-43-50).txt File Size: 1856 BYTES mbam-log-2012-01-31 (20-21-13).txt File Size: 1856 BYTES mbam-log-2012-02-03 (16-16-59).txt File Size: 1854 BYTES mbam-log-2012-02-10 (22-09-07).txt File Size: 1856 BYTES mbam-log-2012-02-14 (13-49-45).txt File Size: 1856 BYTES mbam-log-2012-02-17 (15-43-00).txt File Size: 1854 BYTES mbam-log-2012-02-19 (20-12-09).txt File Size: 1856 BYTES mbam-log-2012-02-25 (18-49-59).txt File Size: 1856 BYTES mbam-log-2012-02-27 (18-59-03).txt File Size: 1856 BYTES mbam-log-2012-03-04 (13-20-25).txt File Size: 1854 BYTES mbam-log-2012-03-12 (12-49-09).txt File Size: 1858 BYTES mbam-log-2012-03-21 (12-32-24).txt File Size: 1858 BYTES mbam-log-2012-04-01 (19-24-46).txt File Size: 1854 BYTES mbam-log-2012-04-03 (19-05-05).txt File Size: 1854 BYTES mbam-log-2012-04-05 (18-49-44).txt File Size: 1852 BYTES mbam-log-2012-04-06 (15-04-16).txt File Size: 1854 BYTES mbam-log-2012-04-21 (22-41-11).txt File Size: 1876 BYTES mbam-log-2012-04-22 (20-52-14).txt File Size: 1856 BYTES mbam-log-2012-04-23 (12-57-19).txt File Size: 1858 BYTES mbam-log-2012-04-24 (19-44-48).txt File Size: 1854 BYTES mbam-log-2012-04-29 (19-05-36).txt File Size: 1854 BYTES mbam-log-2012-05-06 (18-22-12).txt File Size: 1854 BYTES mbam-log-2012-05-08 (22-20-36).txt File Size: 1856 BYTES mbam-log-2012-05-17 (23-53-26).txt File Size: 1878 BYTES mbam-log-2012-05-28 (19-46-22).txt File Size: 1856 BYTES mbam-log-2012-05-29 (20-56-21).txt File Size: 1856 BYTES mbam-log-2012-06-02 (15-37-37).txt File Size: 1854 BYTES mbam-log-2012-06-25 (16-42-42).txt File Size: 1854 BYTES mbam-log-2012-07-04 (14-28-51).txt File Size: 1854 BYTES mbam-log-2012-07-06 (19-43-04).txt File Size: 1854 BYTES mbam-log-2012-07-19 (20-00-53).txt File Size: 1878 BYTES mbam-log-2012-07-29 (19-46-59).txt File Size: 1878 BYTES mbam-log-2012-08-04 (20-31-36).txt File Size: 1876 BYTES mbam-log-2012-08-06 (13-59-13).txt File Size: 1876 BYTES mbam-log-2012-08-10 (10-23-49).txt File Size: 1880 BYTES mbam-log-2012-08-21 (19-10-02).txt File Size: 1878 BYTES mbam-log-2012-08-28 (20-01-06).txt File Size: 1896 BYTES mbam-log-2012-09-02 (13-38-46).txt File Size: 1896 BYTES mbam-log-2012-09-09 (19-49-35).txt File Size: 1898 BYTES mbam-log-2012-09-12 (19-26-15).txt File Size: 1898 BYTES mbam-log-2012-09-16 (14-39-40).txt File Size: 1900 BYTES mbam-log-2012-10-02 (12-56-14).txt File Size: 1902 BYTES mbam-log-2012-10-07 (19-50-46).txt File Size: 1900 BYTES mbam-log-2012-10-23 (14-42-58).txt File Size: 1922 BYTES mbam-log-2012-10-23 (21-38-28).txt File Size: 1902 BYTES mbam-log-2012-10-28 (11-57-12).txt File Size: 1904 BYTES mbam-log-2012-11-03 (20-37-28).txt File Size: 1898 BYTES mbam-log-2012-11-22 (19-28-57).txt File Size: 1902 BYTES mbam-log-2012-12-02 (19-00-48).txt File Size: 1900 BYTES mbam-log-2012-12-06 (14-18-18).txt File Size: 1900 BYTES mbam-log-2012-12-08 (13-48-46).txt File Size: 1900 BYTES mbam-log-2012-12-26 (14-36-11).txt File Size: 1900 BYTES mbam-log-2012-12-27 (18-36-07).txt File Size: 1900 BYTES mbam-log-2013-01-13 (21-38-04).txt File Size: 1900 BYTES mbam-log-2013-01-18 (13-57-07).txt File Size: 1896 BYTES mbam-log-2013-01-27 (22-31-44).txt File Size: 1900 BYTES mbam-log-2013-02-03 (13-09-53).txt File Size: 1898 BYTES mbam-log-2013-02-08 (14-03-18).txt File Size: 1898 BYTES C:\Users\Julie\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine BACKUP1.76385 File Size: 78 BYTES QUAR1.76385 File Size: 721408 BYTES C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware exclusions.dat File Size: 2 BYTES mbam-setup.exe File Size: 10156344 BYTES FileVersion: 1.70.0.1100 rules.ref File Size: 6987554 BYTES C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration build.conf File Size: 140 BYTES config.conf File Size: 3970 BYTES custom.conf File Size: 20 BYTES database.conf File Size: 432 BYTES html.conf File Size: 2762 BYTES local.conf File Size: 538 BYTES manifest.conf File Size: 1752 BYTES messaging.conf File Size: 1430 BYTES news.conf File Size: 405 BYTES C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs =============================================================== END OF FILE

I have the free version of Malwarebytes, and I am having a hard time getting it to update. Each time I make it check, it says that I have the most recent version. However, surely, this is not the case because usually there are several each day. I haven't had gotten it to update for a few days. Today I uninstalled it and reinstalled it, hoping that that would jump it back to updating properly. It is still not updating. The program says the date is February 5 although today is the 13th. It tells me that I have database version v2013.02.06.01, which I'm assuming is the first update of Feb 6. What should I do? My computer itself knows that correct time and date, so I'm not sure why Malwarebytes doesn't know and why it's not updating. Are these two issues related?