CTownNick

Hi Borislav, I ran another full scan and came up clean, I thank you for all you help. Have a great day! Nick

HI Borislav, First, thanks for taking the time to help me out with this issue. Completed all the steps and here are the log files: I am going to run another Malwarebytes scan to make sure it is all cleaned up, I will let you know the results. Again, thanks for all your help! Nick JRT: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 5.5.7 (09.01.2013:1) OS: Microsoft Windows XP x86 Ran by Owner on Thu 09/05/2013 at 6:14:56.07 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\advanced system protector_startup Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows\Allow\\*.crossrider.com Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\New Windows\Allow\\*.crossrider.com Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduitsearchscopes Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\cr_installer Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\distromatic Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\ilivid Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\systweak Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\wecarereminder Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\dynconie Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\babylon Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\babylontoolbar Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\systweak Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetup.exe Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\prod.cap Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\search results toolbar Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT2559647 Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3106777 Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110011461137} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011461137} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011461137} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011461137} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} ~~~ Files Successfully deleted: [File] "C:\WINDOWS\system32\roboot.exe" ~~~ Folders Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\babylon" Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\boost_interprocess" Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\systweak" Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\wecarereminder" Successfully deleted: [Folder] "C:\Documents and Settings\Owner\Application Data\systweak" Successfully deleted: [Folder] "C:\Documents and Settings\Owner\Local Settings\Application Data\conduit" Successfully deleted: [Folder] "C:\Documents and Settings\Owner\Local Settings\Application Data\winzipbar" Successfully deleted: [Folder] "C:\Program Files\advanced system protector" Successfully deleted: [Folder] "C:\Program Files\conduit" Successfully deleted: [Folder] "C:\Program Files\winzipbar" Successfully deleted: [Folder] "C:\Documents and Settings\All Users\start menu\programs\advanced system protector" Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\ask" ~~~ FireFox Successfully deleted: [File] C:\user.js Failed to delete: [File] "C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml" Failed to delete: [File] "C:\Program Files\Mozilla Firefox\searchplugins\search_results.xml" Successfully deleted: [File] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\user.js Successfully deleted: [File] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\searchplugins\askcom.xml Successfully deleted: [File] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\searchplugins\askcomsearch.xml Successfully deleted: [File] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\searchplugins\conduit.xml Successfully deleted: [File] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\searchplugins\search_results.xml Successfully deleted: [Folder] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\conduitcommon Successfully deleted: [Folder] C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\extensions\ffxtlbr@babylon.com Successfully deleted the following from C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\prefs.js user_pref("CT2559647.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,client.conduit-storage.com,OurToolbar.com,CommunityToolbars.com,ForumToolbar.com user_pref("CT2559647.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.conduit.com;apps.conduit.com;services.apps.conduit.com\",\"AppsDetectionUrlP user_pref("CT3106777.InstallationId", "ConduitNSISIntegration"); user_pref("CT3106777.InstallationType", "ConduitXPEIntegration"); user_pref("CT3106777.SearchCaption", "WinZipBar Customized Web Search"); user_pref("CT3106777.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,client.conduit-storage.com,OurToolbar.com,CommunityToolbars.com,ForumToolbar.com user_pref("CT3106777.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.conduit.com;apps.conduit.com;services.apps.conduit.com\",\"AppsDetectionUrlP user_pref("CommunityToolbar.ConduitSearchList", "Coupons.com Customized Web Search,WinZipBar Customized Web Search"); user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "3.15.1.0"); user_pref("CommunityToolbar.ToolbarsList", "CT2559647,CT3106777"); user_pref("CommunityToolbar.ToolbarsList2", "CT2559647,CT3106777"); user_pref("CommunityToolbar.ToolbarsList4", "CT2559647,CT3106777"); user_pref("CommunityToolbar.globalUserId", "2aec70c0-c466-4622-86a6-1d8355d09205"); user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true); user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true); user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT3106777"); user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Sun Sep 09 2012 11:45:55 GMT-0400 (Eastern Daylight Time)"); user_pref("CommunityToolbar.notifications.alertEnabled", true); user_pref("CommunityToolbar.notifications.alertInfoInterval", 1440); user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Mon Sep 10 2012 23:04:11 GMT-0400 (Eastern Daylight Time)"); user_pref("CommunityToolbar.notifications.firstTimeAlertShown", true); user_pref("CommunityToolbar.notifications.locale", "en"); user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440); user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Mon Sep 10 2012 09:25:34 GMT-0400 (Eastern Daylight Time)"); user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611"); user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20); user_pref("CommunityToolbar.notifications.showTrayIcon", false); user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300); user_pref("CommunityToolbar.notifications.userId", "416edea5-e4d6-436e-9056-fc5f3aff69c4"); user_pref("CommunityToolbar.originalSearchEngine", "Google"); user_pref("browser.search.defaultthis.engineName", "WinZipBar Customized Web Search"); user_pref("extensions.BabylonToolbar.admin", false); user_pref("extensions.BabylonToolbar.aflt", "babsst"); user_pref("extensions.BabylonToolbar.babExt", ""); user_pref("extensions.BabylonToolbar.babTrack", "affID=111305&tt=3412_5"); user_pref("extensions.BabylonToolbar.babext", "babExt"); user_pref("extensions.BabylonToolbar.babtrack", "babTrack"); user_pref("extensions.BabylonToolbar.bbdpng", 4); user_pref("extensions.BabylonToolbar.cntry", "US"); user_pref("extensions.BabylonToolbar.dfltLng", "en"); user_pref("extensions.BabylonToolbar.dfltlng", "en"); user_pref("extensions.BabylonToolbar.dfltsrch", "false"); user_pref("extensions.BabylonToolbar.envrmnt", "production"); user_pref("extensions.BabylonToolbar.excTlbr", false); user_pref("extensions.BabylonToolbar.firstrun", false); user_pref("extensions.BabylonToolbar.hdrMd5", "3A63743F472E4C9CE2852BB9B4EBF1AD"); user_pref("extensions.BabylonToolbar.hmpg", false); user_pref("extensions.BabylonToolbar.hrdid", "704f11d30000000000000008549e4b53"); user_pref("extensions.BabylonToolbar.id", "704f11d30000000000000008549e4b53"); user_pref("extensions.BabylonToolbar.instlDay", "15574"); user_pref("extensions.BabylonToolbar.instlRef", "sst"); user_pref("extensions.BabylonToolbar.instlday", "15574"); user_pref("extensions.BabylonToolbar.instlref", "sst"); user_pref("extensions.BabylonToolbar.isdcmntcmplt", false); user_pref("extensions.BabylonToolbar.keywordurl", ""); user_pref("extensions.BabylonToolbar.lastVrsnTs", "1.6.4.612:57:52"); user_pref("extensions.BabylonToolbar.lastdp", 4); user_pref("extensions.BabylonToolbar.mntrvrsn", "1.3.0"); user_pref("extensions.BabylonToolbar.newTab", false); user_pref("extensions.BabylonToolbar.newtab", "false"); user_pref("extensions.BabylonToolbar.newtaburl", ""); user_pref("extensions.BabylonToolbar.prdct", "BabylonToolbar"); user_pref("extensions.BabylonToolbar.prtnrId", "babylon"); user_pref("extensions.BabylonToolbar.prtnrid", "babylon"); user_pref("extensions.BabylonToolbar.savedVrsnTs", "1"); user_pref("extensions.BabylonToolbar.sg", "azb"); user_pref("extensions.BabylonToolbar.smplGrp", "azb"); user_pref("extensions.BabylonToolbar.smplgrp", "azb"); user_pref("extensions.BabylonToolbar.srcExt", "ss"); user_pref("extensions.BabylonToolbar.srcext", "ss"); user_pref("extensions.BabylonToolbar.srch", ""); user_pref("extensions.BabylonToolbar.srchprvdr", ""); user_pref("extensions.BabylonToolbar.tlbrId", "base"); user_pref("extensions.BabylonToolbar.tlbrid", "base"); user_pref("extensions.BabylonToolbar.vrsn", "1.6.4.6"); user_pref("extensions.BabylonToolbar.vrsnTs", "1.6.4.612:57:52"); user_pref("extensions.BabylonToolbar.vrsni", "1.6.4.6"); user_pref("extensions.BabylonToolbar.vrsnts", "1.6.4.612:57:52"); user_pref("extensions.BabylonToolbar_i.babExt", ""); user_pref("extensions.BabylonToolbar_i.babTrack", "affID=111305&tt=3412_5"); user_pref("extensions.BabylonToolbar_i.smplGrp", "none"); user_pref("extensions.BabylonToolbar_i.srcExt", "ss"); user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.6.4.612:57:52"); user_pref("extensions.crossrider.bic", "1352b96313a103ccd2b3d4610b03993b"); Emptied folder: C:\Documents and Settings\Owner\Application Data\mozilla\firefox\profiles\qlkoinae.default\minidumps [40 files] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Scan was completed on Thu 09/05/2013 at 6:24:34.60 End of JRT log ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ AdwCleaner: # AdwCleaner v3.002 - Report created 05/09/2013 at 06:44:58 # Updated 01/09/2013 by Xplode # Operating System : Microsoft Windows XP Service Pack 3 (32 bits) # Username : Owner - OWNER-4D05805B2 # Running from : C:\Documents and Settings\Owner\My Documents\Downloads\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\Documents and Settings\NetworkService\Local Settings\Application Data\WinZipBar Folder Deleted : C:\Documents and Settings\Owner\IECompatCache Folder Deleted : C:\DOCUME~1\Owner\LOCALS~1\Temp\AskSearch Folder Deleted : C:\DOCUME~1\Owner\LOCALS~1\Temp\CT3106777 Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\CT2559647 Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\CT3106777 Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\Extensions\{37153479-1976-43c3-a1ee-557513977b64} Folder Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\Extensions\{50fafaf0-70a9-419d-a109-fa4b4ffd4e37} File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\Babylon.xml File Deleted : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\searchplugins\Conduit.xml File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\Search_Results.xml ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Toolbar Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F34C9277-6577-4DFF-B2D7-7D58092F272F} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9280CAA3-237E-468E-A41C-43EADB5FF61A} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F34C9277-6577-4DFF-B2D7-7D58092F272F} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9280CAA3-237E-468E-A41C-43EADB5FF61A} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F34C9277-6577-4DFF-B2D7-7D58092F272F} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F8F1589F-7373-4BA7-8AF3-4858EA9AE734} Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C12155AF-BC87-46D3-BC54-E33ED7F3658F} Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B} Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37}] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{50FAFAF0-70A9-419D-A109-FA4B4FFD4E37}] Key Deleted : HKCU\Software\Alexa Internet Key Deleted : HKCU\Software\Conduit Key Deleted : HKCU\Software\DynConIE Key Deleted : HKCU\Software\Toolbar Key Deleted : HKCU\Software\WinZipBar Key Deleted : HKLM\Software\iLividSRTB Key Deleted : HKLM\Software\TENCENT Key Deleted : HKLM\Software\WinZipBar Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\00212D92-C5D8-4ff4-AE50-B20F0F85C40A_Systweak_Ad~B9F029BF_is1 Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\BabylonToolbar Product Deleted : Google Update Helper ***** [ Browsers ] ***** -\\ Internet Explorer v8.0.6001.18702 -\\ Mozilla Firefox v23.0.1 (en-US) [ File : C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\qlkoinae.default\prefs.js ] Line Deleted : user_pref("CT2559647..clientLogIsEnabled", false); Line Deleted : user_pref("CT2559647.ALLOW_SHOWING_HIDDEN_TOOLBAR", false); Line Deleted : user_pref("CT2559647.CT2559647", "CT2559647"); Line Deleted : user_pref("CT2559647.CurrentServerDate", "5-9-2013"); Line Deleted : user_pref("CT2559647.DSInstall", false); Line Deleted : user_pref("CT2559647.DialogsAlignMode", "LTR"); Line Deleted : user_pref("CT2559647.DialogsGetterLastCheckTime", "Thu Sep 05 2013 06:27:27 GMT-0400 (Eastern Standard Time)"); Line Deleted : user_pref("CT2559647.DownloadReferralCookieData", ""); Line Deleted : user_pref("CT2559647.FirstServerDate", "5-9-2013"); Line Deleted : user_pref("CT2559647.FirstTime", true); Line Deleted : user_pref("CT2559647.FirstTimeFF3", true); Line Deleted : user_pref("CT2559647.FirstTimeHiddenVer", true); Line Deleted : user_pref("CT2559647.FixPageNotFoundErrors", true); Line Deleted : user_pref("CT2559647.GroupingServerCheckInterval", 1440); Line Deleted : user_pref("CT2559647.HPInstall", false); Line Deleted : user_pref("CT2559647.HasUserGlobalKeys", true); Line Deleted : user_pref("CT2559647.Initialize", true); Line Deleted : user_pref("CT2559647.InitializeCommonPrefs", true); Line Deleted : user_pref("CT2559647.InstallationAndCookieDataSentCount", 1); Line Deleted : user_pref("CT2559647.InstallationType", "Unknown"); Line Deleted : user_pref("CT2559647.InstalledDate", "Thu Sep 05 2013 06:30:12 GMT-0400 (Eastern Standard Time)"); Line Deleted : user_pref("CT2559647.IsGrouping", false); Line Deleted : user_pref("CT2559647.IsInitSetupIni", true); Line Deleted : user_pref("CT2559647.IsMulticommunity", false); Line Deleted : user_pref("CT2559647.IsOpenThankYouPage", true); Line Deleted : user_pref("CT2559647.IsOpenUninstallPage", true); Line Deleted : user_pref("CT2559647.LanguagePackLastCheckTime", "Thu Sep 05 2013 06:27:28 GMT-0400 (Eastern Standard Time)"); Line Deleted : user_pref("CT2559647.LanguagePackReloadIntervalMM", 1440); Line Deleted : user_pref("CT2559647.LastLogin_3.19.0.3", "Thu Sep 05 2013 06:30:35 GMT-0400 (Eastern Standard Time)"); Line Deleted : user_pref("CT2559647.LatestVersion", "3.20.0.4"); Line Deleted : user_pref("CT2559647.Locale", "en"); Line Deleted : user_pref("CT2559647.MCDetectTooltipHeight", "83"); Line Deleted : user_pref("CT2559647.MCDetectTooltipWidth", "295"); Line Deleted : user_pref("CT2559647.MyStuffEnabledAtInstallation", false); Line Deleted : user_pref("CT2559647.OriginalFirstVersion", "3.19.0.3"); Line Deleted : user_pref("CT2559647.SearchCaption", "CompTool0234 Customized Web Search"); Line Deleted : user_pref("CT2559647.SearchFromAddressBarIsInit", 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"conduit.com,conduit-hosting.com,conduit-services.com,client.conduit-storage.com,OurToolbar.com,CommunityToolbars.com,ForumToolbar.com,MyBlogToolbar.com,MyCity[...] Line Deleted : user_pref("CT2559647.UserID", "UN91663597596599221"); Line Deleted : user_pref("CT2559647.alertChannelId", "952537"); Line Deleted : user_pref("CT2559647.homepageProtectorEnableByLogin", true); Line Deleted : user_pref("CT2559647.initDone", true); Line Deleted : user_pref("CT2559647.myStuffEnabled", true); Line Deleted : user_pref("CT2559647.myStuffPublihserMinWidth", 400); Line Deleted : user_pref("CT2559647.myStuffServiceIntervalMM", 1440); Line Deleted : user_pref("CT2559647.navigateToUrlOnSearch", false); Line Deleted : user_pref("CT2559647.revertSettingsEnabled", true); Line Deleted : user_pref("CT2559647.searchProtectorDialogDelayInSec", 10); Line Deleted : user_pref("CT2559647.searchProtectorEnableByLogin", true); Line Deleted : user_pref("CT2559647.testingCtid", ""); Line Deleted : 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Line Deleted : user_pref("CT3106777.homepageProtectorEnableByLogin", true); Line Deleted : user_pref("CT3106777.initDone", true); Line Deleted : user_pref("CT3106777.myStuffEnabled", true); Line Deleted : user_pref("CT3106777.myStuffPublihserMinWidth", 400); Line Deleted : user_pref("CT3106777.myStuffServiceIntervalMM", 1440); Line Deleted : user_pref("CT3106777.navigateToUrlOnSearch", false); Line Deleted : user_pref("CT3106777.revertSettingsEnabled", true); Line Deleted : user_pref("CT3106777.searchProtectorDialogDelayInSec", 10); Line Deleted : user_pref("CT3106777.searchProtectorEnableByLogin", true); Line Deleted : user_pref("CT3106777.testingCtid", ""); Line Deleted : user_pref("CT3106777.toolbarAppMetaDataLastCheckTime", "Thu Sep 05 2013 06:27:28 GMT-0400 (Eastern Standard Time)"); Line Deleted : user_pref("CommunityToolbar.ToolbarsList", "CT2559647,CT3106777"); Line Deleted : user_pref("CommunityToolbar.ToolbarsList2", "CT3106777,CT2559647"); Line Deleted : user_pref("CommunityToolbar.ToolbarsList4", "CT2559647,CT3106777"); Line Deleted : user_pref("CommunityToolbar.globalUserId", "7474dc74-e14e-4e6e-903b-060e79c7e517"); Line Deleted : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT3106777"); ************************* AdwCleaner[R0].txt - [20362 octets] - [05/09/2013 06:33:38] AdwCleaner[R1].txt - [20423 octets] - [05/09/2013 06:43:28] AdwCleaner[s0].txt - [20783 octets] - [05/09/2013 06:44:58] ########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [20844 octets] ########## Malwarebytes' Anti-Malware log: Malwarebytes Anti-Malware (PRO) 1.75.0.1300 www.malwarebytes.org Database version: v2013.09.05.05 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Owner :: OWNER-4D05805B2 [administrator] Protection: Enabled 9/5/2013 6:53:12 AM mbam-log-2013-09-05 (06-53-12).txt Scan type: Full scan (C:\|D:\|E:\|F:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 525171 Time elapsed: 1 hour(s), 49 minute(s), Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SETUP.EXE (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully. Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 15 C:\Documents and Settings\Owner\Local Settings\Temp\al5Zzn0w.exe.part (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Local Settings\Temp\DealsPluginUS.exe (PUP.Crossrider.DP) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Local Settings\Temp\rcpsetup_26034.exe (PUP.Optional.RegCleanerPro) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Local Settings\Temp\ReadOnlyInstaller.msi (PUP.Optional.WeCare.A) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\Local Settings\Temp\A06A3334-BAB0-7891-9B2E-5C4A94571E25\Setup.exe (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\My Documents\Downloads\winzip155.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\My Documents\Downloads\iLividSetup.exe (PUP.Optional.Bandoo) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\My Documents\Downloads\openfreely_1364(1).exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully. C:\Documents and Settings\Owner\My Documents\Downloads\openfreely_1364.exe (PUP.Optional.InstallIQ) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP857\A0246905.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP857\A0246915.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP874\A0249117.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP874\A0249192.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP874\A0249191.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. C:\System Volume Information\_restore{39238FC9-63D5-4F15-A8BF-8B25E46C3911}\RP810\A0232616.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully. (end)

Sorry it took so long to post but I have been busy trying to update my web site. Here are the results for the scans that I did: DDS: DDS (Ver_2012-11-20.01) - NTFS_x86 Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.25.2 Run by Owner at 15:06:29 on 2013-09-04 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.1832 [GMT -4:00] . AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D} . ============== Running Processes ================ . C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Citrix\GoToMyPC\g2svc.exe C:\Program Files\Citrix\GoToMyPC\g2comm.exe C:\Program Files\Java\jre7\bin\jqs.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\Citrix\GoToMyPC\g2pre.exe C:\Program Files\Citrix\GoToMyPC\g2tray.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxecserv.exe C:\WINDOWS\system32\lxeccoms.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqld.exe c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\WINDOWS\System32\alg.exe C:\Program Files\AVAST Software\Avast\avastUI.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Advanced System Protector\AdvancedSystemProtector.exe C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Akamai\netsession_win.exe C:\Documents and Settings\Owner\Local Settings\Application Data\Akamai\netsession_win.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\WinZip\WZQKPICK32.EXE C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE C:\Program Files\Adobe\Adobe Dreamweaver CS4\Dreamweaver.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\System32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\System32\svchost.exe -k Akamai C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\System32\svchost.exe -k HTTPFilter . ============== Pseudo HJT Report =============== . uURLSearchHooks: WinZipBar Toolbar: {50fafaf0-70a9-419d-a109-fa4b4ffd4e37} - c:\program files\winzipbar\prxtbWin2.dll BHO: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll BHO: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll BHO: WinZipBar Toolbar: {50fafaf0-70a9-419d-a109-fa4b4ffd4e37} - c:\program files\winzipbar\prxtbWin2.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll BHO: Lexmark Printable Web: {D2C5E510-BE6D-42CC-9F61-E4F939078474} - c:\program files\lexmark printable web\bho.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: WinZipBar Toolbar: {50FAFAF0-70A9-419D-A109-FA4B4FFD4E37} - c:\program files\winzipbar\prxtbWin2.dll TB: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll TB: WinZipBar Toolbar: {50fafaf0-70a9-419d-a109-fa4b4ffd4e37} - c:\program files\winzipbar\prxtbWin2.dll TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe uRun: [AdobeBridge] <no file> mRun: [HDAudDeck] c:\program files\via\viaudioi\hdadeck\HDeck.exe 1 mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe" mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe" mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe" mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe" mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~2\server\bin\VERSIO~2.EXE mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe" mRun: [intelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe" mRun: [Advanced System Protector_startup] "c:\program files\advanced system protector\AdvancedSystemProtector.exe" autolaunch mRun: [lxecmon.exe] "c:\program files\lexmark pro800-pro900 series\lxecmon.exe" mRun: [EzPrint] "c:\program files\lexmark pro800-pro900 series\ezprint.exe" mRun: [Lexmark Pro800-Pro900 Series Fax Server] "c:\program files\lexmark pro800-pro900 series\fm3032.exe" /s mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" StartupFolder: c:\docume~1\owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE StartupFolder: c:\docume~1\owner\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK32.EXE uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: NoDriveTypeAutoRun = dword:145 IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - TCP: NameServer = 10.0.0.1 TCP: Interfaces\{5DFC1F59-7E37-42A4-8A97-110DE73A4353} : NameServer = 8.8.8.8,8.8.4.4 TCP: Interfaces\{9BDC80E7-000E-4854-BB2E-A8546F6346DD} : DHCPNameServer = 10.0.0.1 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL . ================= FIREFOX =================== . FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\qlkoinae.default\ FF - prefs.js: network.proxy.type - 0 FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\qlkoinae.default\extensions\{37153479-1976-43c3-a1ee-557513977b64}\plugins\np-mswmp.dll FF - plugin: c:\documents and settings\owner\application data\mozilla\firefox\profiles\qlkoinae.default\extensions\{50fafaf0-70a9-419d-a109-fa4b4ffd4e37}\plugins\np-mswmp.dll FF - plugin: c:\documents and settings\owner\local settings\application data\facebook\video\skype\npFacebookVideoCalling.dll FF - plugin: c:\program files\adobe\acrobat 9.0\acrobat\air\nppdf32.dll FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll FF - plugin: c:\windows\system32\npdeployJava1.dll FF - plugin: c:\windows\system32\npptools.dll FF - plugin: c:\windows\system32\NPSWF32.dll . ---- FIREFOX POLICIES ---- FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=111305&tt=3412_5 FF - user.js: extensions.BabylonToolbar_i.babExt - FF - user.js: extensions.BabylonToolbar_i.srcExt - ss FF - user.js: extensions.BabylonToolbar.id - 704f11d30000000000000008549e4b53 FF - user.js: extensions.BabylonToolbar.instlDay - 15574 FF - user.js: extensions.BabylonToolbar.vrsn - 1.6.4.6 FF - user.js: extensions.BabylonToolbar.vrsni - 1.6.4.6 FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.6.4.612:57:52 FF - user.js: extensions.BabylonToolbar.prtnrId - babylon FF - user.js: extensions.BabylonToolbar.prdct - BabylonToolbar FF - user.js: extensions.BabylonToolbar.aflt - babsst FF - user.js: extensions.BabylonToolbar_i.smplGrp - none FF - user.js: extensions.BabylonToolbar.tlbrId - base FF - user.js: extensions.BabylonToolbar.instlRef - sst FF - user.js: extensions.BabylonToolbar.dfltLng - en FF - user.js: extensions.BabylonToolbar.excTlbr - false FF - user.js: extensions.BabylonToolbar.admin - false . ============= SERVICES / DRIVERS =============== . R0 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2012-3-23 21576] R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-16 49376] R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-16 175176] R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-6-10 770344] R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-6-10 369584] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664] R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-5-4 116608] R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-4-14 14336] R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-6-10 29816] R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-3-16 66336] R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-6-10 46808] R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?] R2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [2013-2-24 193192] R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-5-14 418376] R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-5-14 701512] R2 monblanking;monblanking;c:\windows\system32\drivers\monblanking.sys [2013-8-23 29280] R2 MySQL55;MySQL55;"c:\program files\mysql\mysql server 5.5\bin\mysqld" --defaults-file="c:\documents and settings\all users\application data\mysql\mysql server 5.5\my.ini" mysql55 --> c:\program files\mysql\mysql server 5.5\bin\mysqld [?] R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2013-7-12 3289472] R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2012-7-10 45288] R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-5-14 22856] R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2011-4-25 1358720] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408] S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 288112] S3 cpuz134;cpuz134;\??\c:\program files\cpuid\pc wizard 2010\pcwiz_x32.sys --> c:\program files\cpuid\pc wizard 2010\pcwiz_x32.sys [?] S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856] . =============== File Associations =============== . FileExt: .js: jsfile="c:\program files\adobe\adobe dreamweaver cs4\Dreamweaver.exe","%1" ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs4\dreamweaver.exe", "%1" . =============== Created Last 30 ================ . 2013-08-25 01:24:26 -------- d-----w- c:\program files\iPod 2013-08-25 01:24:21 -------- d-----w- c:\program files\iTunes 2013-08-25 01:24:21 -------- d-----w- c:\documents and settings\all users\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1 2013-08-23 07:30:05 -------- d-----w- c:\documents and settings\owner\local settings\application data\Cloud 2013-08-23 06:58:59 29280 ----a-w- c:\windows\system32\drivers\monblanking.sys 2013-08-22 22:34:25 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes' Anti-Malware (portable) 2013-08-17 11:04:59 91136 ----a-w- c:\program files\mozilla firefox\plugins\webex\500\nbrplist.dll . ==================== Find3M ==================== . 2013-08-22 10:11:35 2828 --sha-w- c:\documents and settings\all users\application data\KGyGaAvL.sys 2013-08-14 08:56:23 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2013-08-14 08:56:22 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2013-08-03 18:18:38 1543680 ------w- c:\windows\system32\wmvdecod.dll 2013-07-26 02:47:17 920064 ----a-w- c:\windows\system32\wininet.dll 2013-07-26 02:47:13 43520 ------w- c:\windows\system32\licmgr10.dll 2013-07-26 02:47:12 1469440 ------w- c:\windows\system32\inetcpl.cpl 2013-07-25 15:52:59 385024 ------w- c:\windows\system32\html.iec 2013-07-10 10:37:53 406016 ----a-w- c:\windows\system32\usp10.dll 2013-07-04 03:03:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe 2013-07-04 02:08:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe 2013-06-27 20:05:46 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys 2013-06-27 20:05:46 175176 ----a-w- c:\windows\system32\drivers\aswVmm.sys 2013-06-26 21:55:07 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll 2013-06-26 21:54:58 144896 ----a-w- c:\windows\system32\javacpl.cpl 2013-06-26 21:54:57 867240 ----a-w- c:\windows\system32\npdeployJava1.dll 2013-06-26 21:54:56 789416 ----a-w- c:\windows\system32\deployJava1.dll . ============= FINISH: 15:07:20.32 =============== Attach: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 6/7/2011 1:05:38 PM System Uptime: 9/4/2013 5:49:47 AM (10 hours ago) . Motherboard: ASRock | | N68C-S UCC Processor: AMD Athlon II X2 250 Processor | CPUSocket | 3013/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 466 GiB total, 391.231 GiB free. D: is CDROM () E: is Removable F: is Removable Y: is NetworkDisk (NTFS) - 466 GiB total, 419.187 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP791: 6/6/2013 5:19:21 PM - System Checkpoint RP792: 6/7/2013 5:31:32 PM - System Checkpoint RP793: 6/8/2013 7:02:43 PM - System Checkpoint RP794: 6/9/2013 7:19:49 PM - System Checkpoint RP795: 6/11/2013 5:28:01 AM - System Checkpoint RP796: 6/11/2013 11:24:55 PM - Software Distribution Service 3.0 RP797: 6/13/2013 5:23:45 AM - System Checkpoint RP798: 6/14/2013 6:19:27 AM - System Checkpoint RP799: 6/15/2013 12:44:03 PM - System Checkpoint RP800: 6/16/2013 5:18:42 PM - System Checkpoint RP801: 6/17/2013 5:34:15 PM - System Checkpoint RP802: 6/18/2013 5:42:41 PM - System Checkpoint RP803: 6/19/2013 6:08:14 PM - System Checkpoint RP804: 6/20/2013 6:48:20 PM - System Checkpoint RP805: 6/22/2013 9:06:27 AM - System Checkpoint RP806: 6/23/2013 9:31:41 AM - System Checkpoint RP807: 6/24/2013 6:12:41 PM - System Checkpoint RP808: 6/25/2013 6:13:18 PM - System Checkpoint RP809: 6/26/2013 5:54:01 PM - Removed Java 7 Update 17 RP810: 6/26/2013 5:54:48 PM - Installed Java 7 Update 25 RP811: 6/27/2013 6:04:56 PM - System Checkpoint RP812: 6/28/2013 6:08:45 PM - System Checkpoint RP813: 6/29/2013 6:33:03 PM - System Checkpoint RP814: 7/1/2013 4:45:10 PM - System Checkpoint RP815: 7/2/2013 5:22:21 PM - System Checkpoint RP816: 7/3/2013 5:56:35 PM - System Checkpoint RP817: 7/4/2013 6:43:09 PM - System Checkpoint RP818: 7/6/2013 8:37:20 AM - System Checkpoint RP819: 7/7/2013 11:06:47 AM - System Checkpoint RP820: 7/8/2013 1:17:33 PM - System Checkpoint RP821: 7/9/2013 8:08:46 PM - System Checkpoint RP822: 7/10/2013 6:45:15 AM - Software Distribution Service 3.0 RP823: 7/11/2013 3:57:29 AM - Software Distribution Service 3.0 RP824: 7/12/2013 4:16:36 AM - System Checkpoint RP825: 7/12/2013 5:21:31 PM - Software Distribution Service 3.0 RP826: 7/13/2013 5:22:12 PM - System Checkpoint RP827: 7/14/2013 9:49:26 AM - Software Distribution Service 3.0 RP828: 7/14/2013 9:29:57 PM - Software Distribution Service 3.0 RP829: 7/15/2013 10:02:44 PM - Software Distribution Service 3.0 RP830: 7/17/2013 7:55:48 PM - System Checkpoint RP831: 7/18/2013 8:16:10 PM - System Checkpoint RP832: 7/19/2013 9:01:47 PM - System Checkpoint RP833: 7/20/2013 9:12:45 PM - System Checkpoint RP834: 7/21/2013 9:20:00 PM - System Checkpoint RP835: 7/23/2013 3:53:23 PM - System Checkpoint RP836: 7/24/2013 4:56:41 PM - System Checkpoint RP837: 7/25/2013 6:06:16 PM - System Checkpoint RP838: 7/26/2013 6:56:55 PM - System Checkpoint RP839: 7/27/2013 7:43:13 PM - System Checkpoint RP840: 7/29/2013 4:45:43 AM - System Checkpoint RP841: 7/30/2013 5:35:28 AM - System Checkpoint RP842: 8/1/2013 7:22:34 PM - System Checkpoint RP843: 8/2/2013 7:56:11 PM - System Checkpoint RP844: 8/3/2013 8:11:35 PM - System Checkpoint RP845: 8/4/2013 9:08:35 PM - System Checkpoint RP846: 8/6/2013 5:13:05 AM - System Checkpoint RP847: 8/7/2013 5:21:56 AM - System Checkpoint RP848: 8/8/2013 6:43:23 PM - System Checkpoint RP849: 8/9/2013 6:53:12 PM - System Checkpoint RP850: 8/10/2013 7:25:23 PM - System Checkpoint RP851: 8/11/2013 7:42:42 PM - System Checkpoint RP852: 8/13/2013 5:12:16 PM - System Checkpoint RP853: 8/14/2013 6:31:35 AM - Software Distribution Service 3.0 RP854: 8/15/2013 4:27:02 PM - System Checkpoint RP855: 8/17/2013 8:23:01 AM - System Checkpoint RP856: 8/18/2013 11:50:37 AM - System Checkpoint RP857: 8/19/2013 12:44:56 PM - System Checkpoint RP858: 8/19/2013 8:59:00 PM - Software Distribution Service 3.0 RP859: 8/20/2013 9:02:22 PM - System Checkpoint RP860: 8/22/2013 6:32:52 AM - System Checkpoint RP861: 8/23/2013 6:57:28 AM - System Checkpoint RP862: 8/24/2013 8:49:46 AM - System Checkpoint RP863: 8/25/2013 11:55:28 AM - System Checkpoint RP864: 8/26/2013 8:09:54 PM - System Checkpoint RP865: 8/27/2013 8:24:38 PM - System Checkpoint RP866: 8/27/2013 9:19:28 PM - Software Distribution Service 3.0 RP867: 8/28/2013 10:06:41 PM - System Checkpoint RP868: 8/30/2013 6:10:31 AM - System Checkpoint RP869: 8/31/2013 9:34:00 AM - System Checkpoint RP870: 9/1/2013 1:10:19 PM - System Checkpoint RP871: 9/2/2013 4:35:26 PM - Removed Bonjour RP872: 9/2/2013 4:37:15 PM - Removed ABBYY FineReader 6.0 Sprint RP873: 9/3/2013 6:50:31 PM - System Checkpoint . ==== Installed Programs ====================== . Acrobat.com Add or Remove Adobe Creative Suite 3 Master Collection Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe Acrobat 9.5.5 - CPSID_83708 Adobe After Effects CS3 Adobe After Effects CS3 Presets Adobe AIR Adobe Anchor Service CS3 Adobe Anchor Service CS4 Adobe Asset Services CS3 Adobe Asset Services CS4 Adobe Bridge CS3 Adobe Bridge CS4 Adobe Bridge Start Meeting Adobe BridgeTalk Plugin CS3 Adobe Camera Raw 4.0 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles CS CS4 Adobe Contribute CS3 Adobe Contribute CS4 Adobe Creative Suite 3 Master Collection Adobe Creative Suite 4 Web Premium Adobe CS4 American English Speech Analysis Models Adobe CS4 French Speech Analysis Models Adobe CS4 German Speech Analysis Models Adobe CS4 International English Speech Analysis Models Adobe CS4 Italian Speech Analysis Models Adobe CS4 Japanese Speech Analysis Models Adobe CS4 Korean Speech Analysis Models Adobe CS4 Spanish Speech Analysis Models Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS3 Adobe Device Central CS4 Adobe Dreamweaver CS3 Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe Dynamiclink Support Adobe Encore CS3 Adobe Encore CS3 Codecs Adobe ExtendScript Toolkit 2 Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS3 Adobe Extension Manager CS4 Adobe Fireworks CS3 Adobe Fireworks CS4 Adobe Flash CS3 Adobe Flash CS4 Adobe Flash CS4 Extension - Flash Lite STI en Adobe Flash CS4 STI-en Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Flash Video Encoder Adobe Fonts All Adobe Help Viewer CS3 Adobe Illustrator CS3 Adobe Illustrator CS4 Adobe InDesign CS3 Adobe InDesign CS3 Icon Handler Adobe Linguistics CS3 Adobe Linguistics CS4 Adobe Media Encoder CS4 Adobe Media Encoder CS4 Importer Adobe Media Player Adobe MotionPicture Color Files Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS3 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Premiere Pro CS3 Adobe Premiere Pro CS3 Functional Content Adobe Premiere Pro CS3 Third Party Content Adobe Reader X (10.1.7) Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe SING CS3 Adobe Soundbooth CS3 Adobe Soundbooth CS3 Codecs Adobe Soundbooth CS4 Adobe Soundbooth CS4 Codecs Adobe Stock Photos CS3 Adobe Type Support CS4 Adobe Update Manager CS3 Adobe Update Manager CS4 Adobe Version Cue CS3 Client Adobe Version Cue CS3 Server Adobe Version Cue CS4 Server Adobe WAS CS3 Adobe WinSoft Linguistics Plugin Adobe XMP DVA Panels CS3 Adobe XMP Panels CS3 Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB AHV content for Acrobat and Flash Akamai NetSession Interface Akamai NetSession Interface Service Apple Application Support Apple Mobile Device Support Apple Software Update avast! Pro Antivirus Avery Wizard 4.0 Camera Support Core Library Camera Window DS Camera Window DVC Camera Window MC Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DS for ZoomBrowser EX Canon Camera Window MC 5 for ZoomBrowser EX Canon MovieEdit Task for ZoomBrowser EX Canon PhotoRecord Canon RAW Image Task for ZoomBrowser EX Canon Utilities PhotoStitch 3.1 Canon ZoomBrowser EX Connect Corel PaintShop Photo Pro X3 doPDF 6.2 printer DVD Suite ERUNT 1.1j Facebook Video Calling 1.2.0.287 FileZilla Client 3.6.0.2 Google Earth Google Toolbar for Internet Explorer Google Update Helper GoToMyPC Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) ICA IPM_PSP_CL IPM_PSP_COM iTunes Java 7 Update 25 Java Auto Updater Java 6 Update 33 JavaFX 2.1.1 kuler Lexmark Printable Web Lexmark Pro800-Pro900 Series Lexmark Toolbar Lexmark Tools for Office Logitech Vid HD Logitech Webcam Software Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2698023) Microsoft .NET Framework 1.1 Security Update (KB2833941) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Compression Client Pack 1.0 for Windows XP Microsoft IntelliPoint 8.2 Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Software Update for Web Folders (English) 12 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MobileMe Control Panel MovieEdit Task Mozilla Firefox 23.0.1 (x86 en-US) Mozilla Maintenance Service MySQL Connector C 6.0.2 MySQL Connector C++ 1.1.0 MySQL Connector J MySQL Connector Net 6.4.4 MySQL Connector/ODBC 5.1 MySQL Documents 5.5 MySQL Examples and Samples 5.5 MySQL Installer MySQL Server 5.5 MySQL Workbench 5.2 CE Network Recording Player NVIDIA Drivers Outlook Setup Tool PDF Settings CS4 Photoshop Camera Raw PhotoStitch Pixel Bender Toolkit Platform PowerDVD PowerProducer PowerSlider Design Editor PSPPContent PSPPRO_DCRAW QuickTime RAW Image Task 2.1 Safari Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2559049) Security Update for Windows Internet Explorer 8 (KB2586448) Security Update for Windows Internet Explorer 8 (KB2618444) Security Update for Windows Internet Explorer 8 (KB2647516) Security Update for Windows Internet Explorer 8 (KB2675157) Security Update for Windows Internet Explorer 8 (KB2699988) Security Update for Windows Internet Explorer 8 (KB2722913) Security Update for Windows Internet Explorer 8 (KB2744842) Security Update for Windows Internet Explorer 8 (KB2761465) Security Update for Windows Internet Explorer 8 (KB2792100) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2799329) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows Internet Explorer 8 (KB2817183) Security Update for Windows Internet Explorer 8 (KB2829530) Security Update for Windows Internet Explorer 8 (KB2838727) Security Update for Windows Internet Explorer 8 (KB2846071) Security Update for Windows Internet Explorer 8 (KB2847204) Security Update for Windows Internet Explorer 8 (KB2862772) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB2834904-v2) Security Update for Windows Media Player (KB2834904) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567053) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) Security Update for Windows XP (KB2808735) Security Update for Windows XP (KB2813170) Security Update for Windows XP (KB2813345) Security Update for Windows XP (KB2820197) Security Update for Windows XP (KB2820917) Security Update for Windows XP (KB2829361) Security Update for Windows XP (KB2834886) Security Update for Windows XP (KB2839229) Security Update for Windows XP (KB2845187) Security Update for Windows XP (KB2849470) Security Update for Windows XP (KB2850851) Security Update for Windows XP (KB2850869) Security Update for Windows XP (KB2859537) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982665) Setup Setup Support for WeCare 1.0 Skype Click to Call Skype™ 6.6 Suite Shared Configuration CS4 SUPERAntiSpyware Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition Update for Microsoft Windows (KB971513) Update for Windows Internet Explorer 8 (KB2447568) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2492386) Update for Windows XP (KB2541763) Update for Windows XP (KB2607712) Update for Windows XP (KB2616676) Update for Windows XP (KB2641690) Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) Update for Windows XP (KB2863058) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VIA Platform Device Manager WebFldrs XP Windows Driver Package - Citrix Systems monblanking Citrix Driver (04/25/2013 6.2.101.0) Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Management Framework Core Windows Media Format 11 runtime Windows Media Player 11 WinZip 16.0 WinZipBar Toolbar . ==== Event Viewer Messages From Past Week ======== . 9/4/2013 5:51:49 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect. 9/4/2013 5:51:49 AM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 9/3/2013 7:55:55 PM, error: Print [6161] - The document Flyer_8.5_Combine.pdf owned by Owner failed to print on printer Lexmark Pro900 Series (Network). Data type: RAW. Size of the spool file in bytes: 32398586. Number of bytes printed: 32398586. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\OWNER-4D05805B2. Win32 error code returned by the print processor: 0 (0x0). 9/3/2013 5:49:08 AM, error: Tcpip [4199] - The system detected an address conflict for IP address 10.0.0.2 with the system having network hardware address 88:53:95:16:53:E9. Network operations on this system may be disrupted as a result. 9/3/2013 5:35:02 AM, error: Dhcp [1002] - The IP address lease 10.0.0.3 for the Network Card with network address 0008549E4B53 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message). 8/31/2013 6:36:54 PM, error: Print [19] - Sharing printer failed + 1722, Printer Microsoft XPS Document Writer share name Printer2. . ==== End Of File =========================== . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 6/7/2011 1:05:38 PM System Uptime: 9/4/2013 5:49:47 AM (10 hours ago) . Motherboard: ASRock | | N68C-S UCC Processor: AMD Athlon II X2 250 Processor | CPUSocket | 3013/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 466 GiB total, 391.231 GiB free. D: is CDROM () E: is Removable F: is Removable Y: is NetworkDisk (NTFS) - 466 GiB total, 419.187 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP791: 6/6/2013 5:19:21 PM - System Checkpoint RP792: 6/7/2013 5:31:32 PM - System Checkpoint RP793: 6/8/2013 7:02:43 PM - System Checkpoint RP794: 6/9/2013 7:19:49 PM - System Checkpoint RP795: 6/11/2013 5:28:01 AM - System Checkpoint RP796: 6/11/2013 11:24:55 PM - Software Distribution Service 3.0 RP797: 6/13/2013 5:23:45 AM - System Checkpoint RP798: 6/14/2013 6:19:27 AM - System Checkpoint RP799: 6/15/2013 12:44:03 PM - System Checkpoint RP800: 6/16/2013 5:18:42 PM - System Checkpoint RP801: 6/17/2013 5:34:15 PM - System Checkpoint RP802: 6/18/2013 5:42:41 PM - System Checkpoint RP803: 6/19/2013 6:08:14 PM - System Checkpoint RP804: 6/20/2013 6:48:20 PM - System Checkpoint RP805: 6/22/2013 9:06:27 AM - System Checkpoint RP806: 6/23/2013 9:31:41 AM - System Checkpoint RP807: 6/24/2013 6:12:41 PM - System Checkpoint RP808: 6/25/2013 6:13:18 PM - System Checkpoint RP809: 6/26/2013 5:54:01 PM - Removed Java 7 Update 17 RP810: 6/26/2013 5:54:48 PM - Installed Java 7 Update 25 RP811: 6/27/2013 6:04:56 PM - System Checkpoint RP812: 6/28/2013 6:08:45 PM - System Checkpoint RP813: 6/29/2013 6:33:03 PM - System Checkpoint RP814: 7/1/2013 4:45:10 PM - System Checkpoint RP815: 7/2/2013 5:22:21 PM - System Checkpoint RP816: 7/3/2013 5:56:35 PM - System Checkpoint RP817: 7/4/2013 6:43:09 PM - System Checkpoint RP818: 7/6/2013 8:37:20 AM - System Checkpoint RP819: 7/7/2013 11:06:47 AM - System Checkpoint RP820: 7/8/2013 1:17:33 PM - System Checkpoint RP821: 7/9/2013 8:08:46 PM - System Checkpoint RP822: 7/10/2013 6:45:15 AM - Software Distribution Service 3.0 RP823: 7/11/2013 3:57:29 AM - Software Distribution Service 3.0 RP824: 7/12/2013 4:16:36 AM - System Checkpoint RP825: 7/12/2013 5:21:31 PM - Software Distribution Service 3.0 RP826: 7/13/2013 5:22:12 PM - System Checkpoint RP827: 7/14/2013 9:49:26 AM - Software Distribution Service 3.0 RP828: 7/14/2013 9:29:57 PM - Software Distribution Service 3.0 RP829: 7/15/2013 10:02:44 PM - Software Distribution Service 3.0 RP830: 7/17/2013 7:55:48 PM - System Checkpoint RP831: 7/18/2013 8:16:10 PM - System Checkpoint RP832: 7/19/2013 9:01:47 PM - System Checkpoint RP833: 7/20/2013 9:12:45 PM - System Checkpoint RP834: 7/21/2013 9:20:00 PM - System Checkpoint RP835: 7/23/2013 3:53:23 PM - System Checkpoint RP836: 7/24/2013 4:56:41 PM - System Checkpoint RP837: 7/25/2013 6:06:16 PM - System Checkpoint RP838: 7/26/2013 6:56:55 PM - System Checkpoint RP839: 7/27/2013 7:43:13 PM - System Checkpoint RP840: 7/29/2013 4:45:43 AM - System Checkpoint RP841: 7/30/2013 5:35:28 AM - System Checkpoint RP842: 8/1/2013 7:22:34 PM - System Checkpoint RP843: 8/2/2013 7:56:11 PM - System Checkpoint RP844: 8/3/2013 8:11:35 PM - System Checkpoint RP845: 8/4/2013 9:08:35 PM - System Checkpoint RP846: 8/6/2013 5:13:05 AM - System Checkpoint RP847: 8/7/2013 5:21:56 AM - System Checkpoint RP848: 8/8/2013 6:43:23 PM - System Checkpoint RP849: 8/9/2013 6:53:12 PM - System Checkpoint RP850: 8/10/2013 7:25:23 PM - System Checkpoint RP851: 8/11/2013 7:42:42 PM - System Checkpoint RP852: 8/13/2013 5:12:16 PM - System Checkpoint RP853: 8/14/2013 6:31:35 AM - Software Distribution Service 3.0 RP854: 8/15/2013 4:27:02 PM - System Checkpoint RP855: 8/17/2013 8:23:01 AM - System Checkpoint RP856: 8/18/2013 11:50:37 AM - System Checkpoint RP857: 8/19/2013 12:44:56 PM - System Checkpoint RP858: 8/19/2013 8:59:00 PM - Software Distribution Service 3.0 RP859: 8/20/2013 9:02:22 PM - System Checkpoint RP860: 8/22/2013 6:32:52 AM - System Checkpoint RP861: 8/23/2013 6:57:28 AM - System Checkpoint RP862: 8/24/2013 8:49:46 AM - System Checkpoint RP863: 8/25/2013 11:55:28 AM - System Checkpoint RP864: 8/26/2013 8:09:54 PM - System Checkpoint RP865: 8/27/2013 8:24:38 PM - System Checkpoint RP866: 8/27/2013 9:19:28 PM - Software Distribution Service 3.0 RP867: 8/28/2013 10:06:41 PM - System Checkpoint RP868: 8/30/2013 6:10:31 AM - System Checkpoint RP869: 8/31/2013 9:34:00 AM - System Checkpoint RP870: 9/1/2013 1:10:19 PM - System Checkpoint RP871: 9/2/2013 4:35:26 PM - Removed Bonjour RP872: 9/2/2013 4:37:15 PM - Removed ABBYY FineReader 6.0 Sprint RP873: 9/3/2013 6:50:31 PM - System Checkpoint . ==== Installed Programs ====================== . Acrobat.com Add or Remove Adobe Creative Suite 3 Master Collection Adobe Acrobat 9 Pro - English, Français, Deutsch Adobe Acrobat 9.5.5 - CPSID_83708 Adobe After Effects CS3 Adobe After Effects CS3 Presets Adobe AIR Adobe Anchor Service CS3 Adobe Anchor Service CS4 Adobe Asset Services CS3 Adobe Asset Services CS4 Adobe Bridge CS3 Adobe Bridge CS4 Adobe Bridge Start Meeting Adobe BridgeTalk Plugin CS3 Adobe Camera Raw 4.0 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles CS CS4 Adobe Contribute CS3 Adobe Contribute CS4 Adobe Creative Suite 3 Master Collection Adobe Creative Suite 4 Web Premium Adobe CS4 American English Speech Analysis Models Adobe CS4 French Speech Analysis Models Adobe CS4 German Speech Analysis Models Adobe CS4 International English Speech Analysis Models Adobe CS4 Italian Speech Analysis Models Adobe CS4 Japanese Speech Analysis Models Adobe CS4 Korean Speech Analysis Models Adobe CS4 Spanish Speech Analysis Models Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS3 Adobe Device Central CS4 Adobe Dreamweaver CS3 Adobe Dreamweaver CS4 Adobe Drive CS4 Adobe Dynamiclink Support Adobe Encore CS3 Adobe Encore CS3 Codecs Adobe ExtendScript Toolkit 2 Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS3 Adobe Extension Manager CS4 Adobe Fireworks CS3 Adobe Fireworks CS4 Adobe Flash CS3 Adobe Flash CS4 Adobe Flash CS4 Extension - Flash Lite STI en Adobe Flash CS4 STI-en Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Flash Video Encoder Adobe Fonts All Adobe Help Viewer CS3 Adobe Illustrator CS3 Adobe Illustrator CS4 Adobe InDesign CS3 Adobe InDesign CS3 Icon Handler Adobe Linguistics CS3 Adobe Linguistics CS4 Adobe Media Encoder CS4 Adobe Media Encoder CS4 Importer Adobe Media Player Adobe MotionPicture Color Files Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS3 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Premiere Pro CS3 Adobe Premiere Pro CS3 Functional Content Adobe Premiere Pro CS3 Third Party Content Adobe Reader X (10.1.7) Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe SING CS3 Adobe Soundbooth CS3 Adobe Soundbooth CS3 Codecs Adobe Soundbooth CS4 Adobe Soundbooth CS4 Codecs Adobe Stock Photos CS3 Adobe Type Support CS4 Adobe Update Manager CS3 Adobe Update Manager CS4 Adobe Version Cue CS3 Client Adobe Version Cue CS3 Server Adobe Version Cue CS4 Server Adobe WAS CS3 Adobe WinSoft Linguistics Plugin Adobe XMP DVA Panels CS3 Adobe XMP Panels CS3 Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB AHV content for Acrobat and Flash Akamai NetSession Interface Akamai NetSession Interface Service Apple Application Support Apple Mobile Device Support Apple Software Update avast! Pro Antivirus Avery Wizard 4.0 Camera Support Core Library Camera Window DS Camera Window DVC Camera Window MC Canon Camera Support Core Library Canon Camera Window DC_DV 5 for ZoomBrowser EX Canon Camera Window DS for ZoomBrowser EX Canon Camera Window MC 5 for ZoomBrowser EX Canon MovieEdit Task for ZoomBrowser EX Canon PhotoRecord Canon RAW Image Task for ZoomBrowser EX Canon Utilities PhotoStitch 3.1 Canon ZoomBrowser EX Connect Corel PaintShop Photo Pro X3 doPDF 6.2 printer DVD Suite ERUNT 1.1j Facebook Video Calling 1.2.0.287 FileZilla Client 3.6.0.2 Google Earth Google Toolbar for Internet Explorer Google Update Helper GoToMyPC Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB2570791) Hotfix for Windows XP (KB2633952) Hotfix for Windows XP (KB2756822) Hotfix for Windows XP (KB2779562) Hotfix for Windows XP (KB915800-v4) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) ICA IPM_PSP_CL IPM_PSP_COM iTunes Java 7 Update 25 Java Auto Updater Java 6 Update 33 JavaFX 2.1.1 kuler Lexmark Printable Web Lexmark Pro800-Pro900 Series Lexmark Toolbar Lexmark Tools for Office Logitech Vid HD Logitech Webcam Software Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2698023) Microsoft .NET Framework 1.1 Security Update (KB2833941) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Compression Client Pack 1.0 for Windows XP Microsoft IntelliPoint 8.2 Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office File Validation Add-In Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Software Update for Web Folders (English) 12 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 MobileMe Control Panel MovieEdit Task Mozilla Firefox 23.0.1 (x86 en-US) Mozilla Maintenance Service MySQL Connector C 6.0.2 MySQL Connector C++ 1.1.0 MySQL Connector J MySQL Connector Net 6.4.4 MySQL Connector/ODBC 5.1 MySQL Documents 5.5 MySQL Examples and Samples 5.5 MySQL Installer MySQL Server 5.5 MySQL Workbench 5.2 CE Network Recording Player NVIDIA Drivers Outlook Setup Tool PDF Settings CS4 Photoshop Camera Raw PhotoStitch Pixel Bender Toolkit Platform PowerDVD PowerProducer PowerSlider Design Editor PSPPContent PSPPRO_DCRAW QuickTime RAW Image Task 2.1 Safari Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Microsoft Windows (KB2564958) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2559049) Security Update for Windows Internet Explorer 8 (KB2586448) Security Update for Windows Internet Explorer 8 (KB2618444) Security Update for Windows Internet Explorer 8 (KB2647516) Security Update for Windows Internet Explorer 8 (KB2675157) Security Update for Windows Internet Explorer 8 (KB2699988) Security Update for Windows Internet Explorer 8 (KB2722913) Security Update for Windows Internet Explorer 8 (KB2744842) Security Update for Windows Internet Explorer 8 (KB2761465) Security Update for Windows Internet Explorer 8 (KB2792100) Security Update for Windows Internet Explorer 8 (KB2797052) Security Update for Windows Internet Explorer 8 (KB2799329) Security Update for Windows Internet Explorer 8 (KB2809289) Security Update for Windows Internet Explorer 8 (KB2817183) Security Update for Windows Internet Explorer 8 (KB2829530) Security Update for Windows Internet Explorer 8 (KB2838727) Security Update for Windows Internet Explorer 8 (KB2846071) Security Update for Windows Internet Explorer 8 (KB2847204) Security Update for Windows Internet Explorer 8 (KB2862772) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB2834904-v2) Security Update for Windows Media Player (KB2834904) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2507938) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2510581) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276-v2) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893-v2) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB2555917) Security Update for Windows XP (KB2562937) Security Update for Windows XP (KB2566454) Security Update for Windows XP (KB2567053) Security Update for Windows XP (KB2567680) Security Update for Windows XP (KB2570222) Security Update for Windows XP (KB2570947) Security Update for Windows XP (KB2584146) Security Update for Windows XP (KB2585542) Security Update for Windows XP (KB2592799) Security Update for Windows XP (KB2598479) Security Update for Windows XP (KB2603381) Security Update for Windows XP (KB2618451) Security Update for Windows XP (KB2619339) Security Update for Windows XP (KB2620712) Security Update for Windows XP (KB2621440) Security Update for Windows XP (KB2624667) Security Update for Windows XP (KB2631813) Security Update for Windows XP (KB2633171) Security Update for Windows XP (KB2639417) Security Update for Windows XP (KB2641653) Security Update for Windows XP (KB2646524) Security Update for Windows XP (KB2647518) Security Update for Windows XP (KB2653956) Security Update for Windows XP (KB2655992) Security Update for Windows XP (KB2659262) Security Update for Windows XP (KB2660465) Security Update for Windows XP (KB2661637) Security Update for Windows XP (KB2676562) Security Update for Windows XP (KB2685939) Security Update for Windows XP (KB2686509) Security Update for Windows XP (KB2691442) Security Update for Windows XP (KB2695962) Security Update for Windows XP (KB2698365) Security Update for Windows XP (KB2705219) Security Update for Windows XP (KB2707511) Security Update for Windows XP (KB2709162) Security Update for Windows XP (KB2712808) Security Update for Windows XP (KB2718523) Security Update for Windows XP (KB2719985) Security Update for Windows XP (KB2723135) Security Update for Windows XP (KB2724197) Security Update for Windows XP (KB2727528) Security Update for Windows XP (KB2731847) Security Update for Windows XP (KB2753842-v2) Security Update for Windows XP (KB2753842) Security Update for Windows XP (KB2757638) Security Update for Windows XP (KB2758857) Security Update for Windows XP (KB2761226) Security Update for Windows XP (KB2770660) Security Update for Windows XP (KB2778344) Security Update for Windows XP (KB2779030) Security Update for Windows XP (KB2780091) Security Update for Windows XP (KB2799494) Security Update for Windows XP (KB2802968) Security Update for Windows XP (KB2807986) Security Update for Windows XP (KB2808735) Security Update for Windows XP (KB2813170) Security Update for Windows XP (KB2813345) Security Update for Windows XP (KB2820197) Security Update for Windows XP (KB2820917) Security Update for Windows XP (KB2829361) Security Update for Windows XP (KB2834886) Security Update for Windows XP (KB2839229) Security Update for Windows XP (KB2845187) Security Update for Windows XP (KB2849470) Security Update for Windows XP (KB2850851) Security Update for Windows XP (KB2850869) Security Update for Windows XP (KB2859537) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982665) Setup Setup Support for WeCare 1.0 Skype Click to Call Skype™ 6.6 Suite Shared Configuration CS4 SUPERAntiSpyware Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition Update for Microsoft Office Outlook 2007 (KB2768023) 32-Bit Edition Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817642) 32-Bit Edition Update for Microsoft Windows (KB971513) Update for Windows Internet Explorer 8 (KB2447568) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB2492386) Update for Windows XP (KB2541763) Update for Windows XP (KB2607712) Update for Windows XP (KB2616676) Update for Windows XP (KB2641690) Update for Windows XP (KB2661254-v2) Update for Windows XP (KB2718704) Update for Windows XP (KB2736233) Update for Windows XP (KB2749655) Update for Windows XP (KB2863058) Update for Windows XP (KB898461) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VIA Platform Device Manager WebFldrs XP Windows Driver Package - Citrix Systems monblanking Citrix Driver (04/25/2013 6.2.101.0) Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Management Framework Core Windows Media Format 11 runtime Windows Media Player 11 WinZip 16.0 WinZipBar Toolbar . ==== Event Viewer Messages From Past Week ======== . 9/4/2013 5:51:49 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect. 9/4/2013 5:51:49 AM, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 9/3/2013 7:55:55 PM, error: Print [6161] - The document Flyer_8.5_Combine.pdf owned by Owner failed to print on printer Lexmark Pro900 Series (Network). Data type: RAW. Size of the spool file in bytes: 32398586. Number of bytes printed: 32398586. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\OWNER-4D05805B2. Win32 error code returned by the print processor: 0 (0x0). 9/3/2013 5:49:08 AM, error: Tcpip [4199] - The system detected an address conflict for IP address 10.0.0.2 with the system having network hardware address 88:53:95:16:53:E9. Network operations on this system may be disrupted as a result. 9/3/2013 5:35:02 AM, error: Dhcp [1002] - The IP address lease 10.0.0.3 for the Network Card with network address 0008549E4B53 has been denied by the DHCP server 10.0.0.1 (The DHCP Server sent a DHCPNACK message). 8/31/2013 6:36:54 PM, error: Print [19] - Sharing printer failed + 1722, Printer Microsoft XPS Document Writer share name Printer2. . ==== End Of File =========================== Please let me know what will be my next step. Thank you for helping me, I very much appreciate it! CtownNick

Can anyone offer me some help me with this problem. ---------------------------------------------- Malwarebytes Anti-Malware (PRO) 1.75.0.1300 www.malwarebytes.org Database version: v2013.08.22.06 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Owner :: OWNER-4D05805B2 [administrator] Protection: Enabled 8/22/2013 1:45:55 PM MBAM-log-2013-08-22 (19-33-08).txt Scan type: Flash scan Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: Registry | File System | P2P Objects scanned: 173300 Time elapsed: 2 minute(s), 2 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 7 C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\2.1.1000.10493 (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\2.1.1000.10493 (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. Files Detected: 23 C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\completedatabase.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Cookies.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\DigSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\FilePaths.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\FileSignature.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Folders.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Md5.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Registry.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\SetupSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\StrSetupSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1468mupdate.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1469update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1470update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1471update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1472update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1473update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\914completedatabase.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\QDetail.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Settings.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Update.ini (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\2.1.1000.10493\ASPLog.txt (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs\log_22-08-13_06-26-22.xml (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs\SMLog.xml (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. (end)

Can anyone offer me some help to resolve the following malicious items that were detected during a scan of my system: ------------------------------------ Malwarebytes Anti-Malware (PRO) 1.75.0.1300 www.malwarebytes.org Database version: v2013.08.22.06 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Owner :: OWNER-4D05805B2 [administrator] Protection: Enabled 8/22/2013 1:45:55 PM MBAM-log-2013-08-22 (19-33-08).txt Scan type: Flash scan Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: Registry | File System | P2P Objects scanned: 173300 Time elapsed: 2 minute(s), 2 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 7 C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\2.1.1000.10493 () -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\2.1.1000.10493 (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. Files Detected: 23 C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\completedatabase.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Cookies.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\DigSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\FilePaths.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\FileSignature.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Folders.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Md5.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\Registry.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\SetupSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\signatures\StrSetupSign.bin (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1468mupdate.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1469update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1470update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1471update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1472update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\1473update.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\All Users\Application Data\Systweak\Advanced System Protector\updates\914completedatabase.zip (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\QDetail.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Settings.db (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Update.ini (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\2.1.1000.10493\ASPLog.txt (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs\log_22-08-13_06-26-22.xml (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. C:\Documents and Settings\Owner\Application Data\Systweak\Advanced System Protector\Logs\SMLog.xml (PUP.Optional.AdvancedSystemProtector.A) -> No action taken. (end) ------------------------------------ Thanks for any help that could be offered! Nick