John_Dissident

Yes, I can run the Autofix with without the incompatibility warning. Please read my post at the NIS forum: http://community.norton.com/t5/Norton-Internet-Security-Norton/Warning-NIS-20-3-0-36-NOT-compatible-with-Malwarebytes/m-p/977293#M240444. Subsequent posters have confirmed that the Control Data update is important. I would like to recall the post #41 from exile360 (http://forums.malwarebytes.org/index.php?showtopic=125342&page=3#entry675568). Even MBAM Pro might be running simultaneously with a real time anti-virus system. I am not capable of being the judge, but the postulate is very interesting. We – the users – want to be protected as far it is possible.

To be fair to Symantec: The automatic Live Update function has now completely removed the MBAM incompatibility notice. It is not necessary to perform a clean reinstall of NIS. Symantec is listening to their users!

Thanks for your post at the NIS forum. On that board, I have written twice: I repeat my request to Norton and Malwarebytes: I hope the two companies can agree on a common appearance to their users.

Strange, AstroMax. I have added the four files mentioned in Firefox's post #24 to both “exclude from risk scanning” and “exclude from Auto-Protect scans, SONAR scans, and Download Insight”, and I have rebooted my Win7x64 computer. Still Norton Autofix reports incompatibility!

Your reply is highly appreciated. I am a “non-expert” with 30 years in front of the keyboard. I am retired now, but I cannot think of a day without my computer. Internet is a new world, but brings us some draw-backs... We really want to avoid the malwares. Your explanation of “on access” and “on execution” is understandable, but does not both Norton and Kaspersky have “on execution features”? Quote from Kaspersky: Potential threats are monitored and analysed – in real-time – and dangerous actions are completely blocked before they can cause any harm. In addition to scanning for vulnerabilities, Kaspersky Internet Security 2013 analyses and controls the actions of programs that have vulnerabilities – so they can’t cause any harm. Quote from Norton: Viruses and other security threats can be detected during a manual or scheduled scan. Auto-Protect detects these threats when you perform an action with an infected file. Threats can also appear during an instant messenger session, when you send an email message, or during a manual or scheduled scan. Security risks, such as spyware and adware, can also be detected when these activities are performed.

Could you please elaborate this statement? I am sure you are aware that several “experts” disagree with you. Can you convince me that I without danger can run MB PRO together with NIS?

The mentioned key is the uninstall key, probably I shall have some trouble if I try to uninstall MB through the Control Panel. That is why I said it is easy to reinsert the apostrophe. MB works as always with this modified uninstall key. And it is FUNNY that NIS is “satisfied” with this modification. By all means, I do NOT recommend the key renaming to be a solution. I hope that the direct contact between MB and Symantech (Product Manager Samuel E Lindsey in Post #33) will give us a real solution.

Forgive me, but I find the incompatibility story with NIS & MB a bit funny. I get the Norton warning only when I run Norton Autofix, and I can easily skip the warning. I am running MB Free version. The funny part is that I can resolve the issue by renaming a registry key from “Malwarebytes' Anti-Malware” to “Malwarebytes Anti-Malware” (I only remove the apostrophe). The actual key is on Windows7 x64: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1 on Windows XP (32b): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1 In former days I performed a lot of software creation. I can recall I had some problems with single and double quotation marks in some cases (I do not remember what programming language I used in that case). On both computers: If I remove the apostrophe (or single quotation mark) the Norton issue is resolved! (I have not tested what happens if I try to uninstall MB, but it is very easy to reinsert the apostrophe.)