yololemon

Hi, I made sure to wait at least a day before getting back to you, just in case. Since I used the 'clean up' option, there has been no invisible ads playing in the background. I am also able to play my computer games (League of Legends) without lag, freezing, or the window closing and not opening after (which happened nearly every time, causing me to stop playing). Because of this, I think it might be safe to say that my problems are resolved, and I would like to thank you sooooooo much for helping me! system-log.txt

Like this? if that's not the right thing here's a screenshot system-log.txt

Here is the ark file/text. ark.txt

Hi, I was redirected from this forum: http://forums.malwarebytes.org/index.php?showtopic=127629&hl=&fromsearch=1 I'm pretty positive my computer has a virus. Also, it might say I have two or more antivirus programs, and that may or may not be true. At one point I downloaded Norton for a free trial, and something caused it to never work (for example, I would click on it to open, and it never would, or it would open for a split second and close before I can try to scan anything. I've tried everything to remove it from my laptop, but it will not uninstall.), and then I was told to download Malwarebites, so there's the second one. Here are my logs: DDS DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16611 Run by Vanessa at 1:46:17 on 2013-06-17 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3964.1174 [GMT -7:00] . AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} . ============== Running Processes =============== . C:\windows\system32\lsm.exe C:\windows\system32\svchost.exe -k DcomLaunch C:\windows\system32\svchost.exe -k RPCSS C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\windows\system32\svchost.exe -k LocalService C:\windows\system32\svchost.exe -k netsvcs C:\windows\system32\svchost.exe -k NetworkService C:\windows\System32\spoolsv.exe C:\windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.3.19\ccSvcHst.exe C:\windows\SysWOW64\PnkBstrA.exe C:\windows\system32\svchost.exe -k imgsvc C:\windows\system32\TODDSrv.exe C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\windows\System32\WUDFHost.exe C:\windows\system32\taskhost.exe C:\windows\system32\Dwm.exe C:\windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\windows\system32\igfxsrvc.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\windows\system32\SearchIndexer.exe C:\windows\system32\igfxext.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_224.exe C:\windows\system32\wuauclt.exe C:\windows\system32\svchost.exe -k SDRSVC C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\windows\System32\svchost.exe -k secsvcs C:\Program Files (x86)\AlwaysUseProtection\mbam.exe C:\windows\system32\SearchProtocolHost.exe C:\windows\system32\SearchFilterHost.exe C:\windows\system32\wbem\wmiprvse.exe C:\windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://xfinity.comcast.net/?cid=cgps06112013 uDefault_Page_URL = hxxp://start.toshiba.com/g/ uProxyOverride = <local> mWinlogon: Userinit = userinit.exe, BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.0.36\IPS\IPSBHO.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Norton Identity Protection: {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\CoIEPlg.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Updater For XFIN_PORTAL: {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} - BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll TB: Norton Identity Safe Toolbar: {A13C2648-91D4-4bf3-BC6D-0079707C4389} - C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.0.26\CoIEPlg.dll uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60 mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\AlwaysUseProtection\mbamgui.exe /install /silent mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000 IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_70C5B381380DB17F.dll/cmsidewiki.html IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll Trusted Zone: clonewarsadventures.com Trusted Zone: freerealms.com Trusted Zone: soe.com Trusted Zone: sony.com DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab TCP: NameServer = 192.168.2.1 TCP: Interfaces\{AF0FD1F9-DD25-49DF-883A-289A7CB0978A} : DHCPNameServer = 192.168.2.1 TCP: Interfaces\{AF0FD1F9-DD25-49DF-883A-289A7CB0978A}\3547574656E647 : DHCPNameServer = 172.21.1.1 TCP: Interfaces\{AF0FD1F9-DD25-49DF-883A-289A7CB0978A}\4455C455E65647 : DHCPNameServer = 192.168.0.1 TCP: Interfaces\{AF0FD1F9-DD25-49DF-883A-289A7CB0978A}\6484233473 : DHCPNameServer = 75.75.75.75 75.75.76.76 TCP: Interfaces\{AF0FD1F9-DD25-49DF-883A-289A7CB0978A}\C696E6B6379737 : DHCPNameServer = 75.75.75.75 75.75.76.76 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Run: [smartFaceVWatcher] C:\Program Files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE x64-Run: [smoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe x64-Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe x64-Run: [Persistence] C:\windows\System32\igfxpers.exe x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Vanessa\AppData\Roaming\Mozilla\Firefox\Profiles\trhcjnpy.default\ FF - prefs.js: browser.startup.homepage - hxxps://www.facebook.com/ FF - prefs.js: network.proxy.type - 0 FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\windows\SysWOW64\npmproxy.dll FF - ExtSQL: 2013-06-08 00:38; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\Vanessa\AppData\Roaming\Mozilla\Firefox\Profiles\trhcjnpy.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi FF - ExtSQL: 2013-06-08 12:28; xkit@studioxenix.com; C:\Users\Vanessa\AppData\Roaming\Mozilla\Firefox\Profiles\trhcjnpy.default\extensions\xkit@studioxenix.com.xpi . ============= SERVICES / DRIVERS =============== . R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NAVx64\1403010.016\symds64.sys [2013-6-4 493656] R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NAVx64\1403010.016\symefa64.sys [2013-6-4 1139800] R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\windows\System32\drivers\NAVx64\1403010.016\ccsetx64.sys [2013-6-4 168096] R1 ccSet_NST;Norton Identity Safe Settings Manager;C:\windows\System32\drivers\NSTx64\7DD03030.013\ccsetx64.sys [2013-6-4 168096] R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.0.36\Definitions\IPSDefs\20130604.001\IDSviA64.sys [2013-6-4 513184] R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NAVx64\1403010.016\ironx64.sys [2013-6-4 224416] R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ccsvchst.exe [2013-6-4 144520] R2 NCO;Norton Identity Safe;C:\Program Files (x86)\Norton Identity Safe\Engine\2013.3.3.19\ccsvchst.exe [2013-6-4 144520] R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2011-6-18 9216] R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-6-18 38096] S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.3.0.36\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [2013-5-31 1393240] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-6-3 162408] S3 DrvAgent64;DrvAgent64;C:\Windows\SysWOW64\drivers\DrvAgent64.SYS [2013-3-20 21712] S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440] S3 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NAVx64\1403000.024\symnets.sys [2013-6-4 432800] S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-6-18 51512] S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-7-9 52736] S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-8-25 1255736] . =============== Created Last 30 ================ . 2013-06-17 07:28:04 25928 ----a-w- C:\windows\System32\drivers\mbam.sys 2013-06-17 07:28:04 -------- d-----w- C:\Program Files (x86)\AlwaysUseProtection 2013-06-13 08:10:35 701952 ----a-w- C:\Program Files\Internet Explorer\ieproxy.dll 2013-06-12 17:23:15 1054720 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe 2013-06-12 17:21:55 481280 ----a-w- C:\Program Files\Internet Explorer\ieinstal.exe 2013-06-12 17:21:50 327680 ----a-w- C:\Program Files\Internet Explorer\iediagcmd.exe 2013-06-12 01:42:59 -------- d-----w- C:\Users\Vanessa\AppData\Roaming\ID Vault 2013-06-12 01:41:41 -------- d-----w- C:\Program Files (x86)\Constant Guard Protection Suite 2013-06-12 01:41:23 -------- d-----w- C:\ProgramData\White Sky, Inc 2013-06-11 23:32:31 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-06-11 22:44:38 -------- d-----w- C:\Users\Vanessa\AppData\Local\White_Sky,_Inc 2013-06-11 22:44:38 -------- d-----w- C:\ProgramData\IsolatedStorage 2013-06-11 22:44:34 -------- d-----w- C:\Users\Vanessa\AppData\Local\ID Vault 2013-06-05 05:07:20 168096 ----a-w- C:\windows\System32\drivers\NSTx64\7DD03030.013\ccsetx64.sys 2013-06-05 05:07:14 -------- d-----w- C:\windows\System32\drivers\NSTx64\7DD03030.013 2013-06-05 04:44:42 432800 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\symnets.sys 2013-06-05 04:44:42 23448 ----a-r- C:\windows\System32\drivers\NAVx64\1403010.016\symelam.sys 2013-06-05 04:44:42 1139800 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\symefa64.sys 2013-06-05 04:44:41 796248 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\srtsp64.sys 2013-06-05 04:44:41 493656 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\symds64.sys 2013-06-05 04:44:41 36952 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\srtspx64.sys 2013-06-05 04:44:41 224416 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\ironx64.sys 2013-06-05 04:44:41 168096 ----a-w- C:\windows\System32\drivers\NAVx64\1403010.016\ccsetx64.sys 2013-06-05 03:18:14 -------- d-----w- C:\windows\System32\drivers\NAVx64\1403010.016 2013-06-04 21:40:12 168096 ----a-r- C:\windows\System32\drivers\NSTx64\7DD03000.01A\ccSetx64.sys 2013-06-04 21:40:08 -------- d-----w- C:\windows\System32\drivers\NSTx64\7DD03000.01A 2013-06-04 21:40:08 -------- d-----w- C:\windows\System32\drivers\NSTx64 2013-06-04 21:40:08 -------- d-----w- C:\Program Files (x86)\Norton Identity Safe 2013-06-04 21:39:28 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS 2013-06-04 21:39:27 -------- d-----w- C:\Program Files\Common Files\Symantec Shared 2013-06-04 21:37:51 796248 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\srtsp64.sys 2013-06-04 21:37:51 493656 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\SymDS64.sys 2013-06-04 21:37:51 432800 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\symnets.sys 2013-06-04 21:37:51 36952 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\srtspx64.sys 2013-06-04 21:37:51 23448 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\SymELAM.sys 2013-06-04 21:37:51 224416 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\Ironx64.sys 2013-06-04 21:37:51 168096 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\ccSetx64.sys 2013-06-04 21:37:51 1139800 ----a-r- C:\windows\System32\drivers\NAVx64\1403000.024\SymEFA64.sys 2013-06-04 21:36:48 -------- d-----w- C:\windows\System32\drivers\NAVx64\1403000.024 2013-06-04 21:36:48 -------- d-----w- C:\windows\System32\drivers\NAVx64 2013-06-04 21:36:44 -------- d-----w- C:\Program Files (x86)\Norton AntiVirus 2013-06-04 21:34:10 -------- d-----w- C:\Program Files (x86)\NortonInstaller 2013-06-04 17:24:35 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{06698115-670B-4135-A0B6-1B46C1A99B57}\mpengine.dll 2013-06-04 04:51:36 -------- d-----w- C:\Users\Vanessa\AppData\Local\{2ECA0655-9D84-451E-B7F6-9EBD8B952DB2} 2013-05-31 07:09:26 -------- d-----w- C:\Users\Vanessa\AppData\Roaming\Malwarebytes 2013-05-31 07:09:05 -------- d-----w- C:\ProgramData\Malwarebytes 2013-05-22 00:43:17 26520 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugin-hang-ui.exe 2013-05-22 00:43:17 209472 ----a-w- C:\Program Files (x86)\Mozilla Firefox\Plugins\nppdf32.dll 2013-05-21 02:15:01 -------- d-----w- C:\Users\Vanessa\AppData\Local\{6DFFB322-3CBD-42ED-9A0F-F9D18F3C7D06} . ==================== Find3M ==================== . 2013-06-17 06:45:36 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe 2013-06-17 06:45:35 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl 2013-06-12 17:23:14 185344 ----a-w- C:\windows\SysWow64\elshyph.dll 2013-06-12 17:23:13 226304 ----a-w- C:\windows\System32\elshyph.dll 2013-06-12 17:23:12 158720 ----a-w- C:\windows\SysWow64\msls31.dll 2013-06-12 17:23:10 719360 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll 2013-06-12 17:23:10 150528 ----a-w- C:\windows\SysWow64\iexpress.exe 2013-06-12 17:23:10 138752 ----a-w- C:\windows\SysWow64\wextract.exe 2013-06-12 17:23:09 523264 ----a-w- C:\windows\SysWow64\vbscript.dll 2013-06-12 17:23:00 38400 ----a-w- C:\windows\SysWow64\imgutil.dll 2013-06-12 17:23:00 137216 ----a-w- C:\windows\SysWow64\ieUnatt.exe 2013-06-12 17:23:00 12800 ----a-w- C:\windows\SysWow64\mshta.exe 2013-06-08 12:28:46 2706432 ----a-w- C:\windows\System32\mshtml.tlb 2013-06-08 11:13:19 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb 2013-05-17 01:25:57 1767936 ----a-w- C:\windows\SysWow64\wininet.dll 2013-05-17 01:25:27 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll 2013-05-17 01:25:26 61440 ----a-w- C:\windows\SysWow64\iesetup.dll 2013-05-17 01:25:26 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll 2013-05-17 00:59:03 2241024 ----a-w- C:\windows\System32\wininet.dll 2013-05-17 00:58:10 3958784 ----a-w- C:\windows\System32\jscript9.dll 2013-05-17 00:58:08 67072 ----a-w- C:\windows\System32\iesetup.dll 2013-05-17 00:58:08 136704 ----a-w- C:\windows\System32\iesysprep.dll 2013-05-14 12:23:25 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe 2013-05-14 08:40:13 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe 2013-05-13 05:51:01 184320 ----a-w- C:\windows\System32\cryptsvc.dll 2013-05-13 05:51:00 1464320 ----a-w- C:\windows\System32\crypt32.dll 2013-05-13 05:51:00 139776 ----a-w- C:\windows\System32\cryptnet.dll 2013-05-13 05:50:40 52224 ----a-w- C:\windows\System32\certenc.dll 2013-05-13 04:45:55 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll 2013-05-13 04:45:55 1160192 ----a-w- C:\windows\SysWow64\crypt32.dll 2013-05-13 04:45:55 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll 2013-05-13 03:43:55 1192448 ----a-w- C:\windows\System32\certutil.exe 2013-05-13 03:08:10 903168 ----a-w- C:\windows\SysWow64\certutil.exe 2013-05-13 03:08:06 43008 ----a-w- C:\windows\SysWow64\certenc.dll 2013-05-10 05:49:27 30720 ----a-w- C:\windows\System32\cryptdlg.dll 2013-05-10 03:20:54 24576 ----a-w- C:\windows\SysWow64\cryptdlg.dll 2013-05-08 06:39:01 1910632 ----a-w- C:\windows\System32\drivers\tcpip.sys 2013-05-02 15:29:56 278800 ------w- C:\windows\System32\MpSigStub.exe 2013-04-26 05:51:36 751104 ----a-w- C:\windows\System32\win32spl.dll 2013-04-26 04:55:21 492544 ----a-w- C:\windows\SysWow64\win32spl.dll 2013-04-25 23:30:32 1505280 ----a-w- C:\windows\SysWow64\d3d11.dll 2013-04-17 07:02:06 1230336 ----a-w- C:\windows\SysWow64\WindowsCodecs.dll 2013-04-17 06:24:46 1424384 ----a-w- C:\windows\System32\WindowsCodecs.dll 2013-04-13 05:49:23 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll 2013-04-13 05:49:19 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll 2013-04-13 05:49:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll 2013-04-13 05:49:19 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll 2013-04-13 04:45:16 474624 ----a-w- C:\windows\apppatch\AcSpecfc.dll 2013-04-13 04:45:15 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll 2013-04-12 14:45:08 1656680 ----a-w- C:\windows\System32\drivers\ntfs.sys 2013-04-10 06:01:54 265064 ----a-w- C:\windows\System32\drivers\dxgmms1.sys 2013-04-10 06:01:53 983400 ----a-w- C:\windows\System32\drivers\dxgkrnl.sys 2013-04-10 03:30:50 3153920 ----a-w- C:\windows\System32\win32k.sys 2013-03-31 22:52:16 1887232 ----a-w- C:\windows\System32\d3d11.dll 2013-03-20 19:32:09 21712 ----a-w- C:\windows\SysWow64\drivers\DrvAgent64.SYS 2013-03-20 04:35:08 861088 ----a-w- C:\windows\SysWow64\npDeployJava1.dll 2013-03-20 04:35:08 782240 ----a-w- C:\windows\SysWow64\deployJava1.dll . ============= FINISH: 2:01:52.05 =============== ATTACH . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 8/16/2011 9:26:04 PM System Uptime: 6/17/2013 12:09:31 AM (2 hours ago) . Motherboard: TOSHIBA | | Portable PC Processor: Pentium® Dual-Core CPU T4500 @ 2.30GHz | CPU | 1196/800mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 285 GiB total, 195.427 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: BHDrvx64 Device ID: ROOT\LEGACY_BHDRVX64\0000 Manufacturer: Name: BHDrvx64 PNP Device ID: ROOT\LEGACY_BHDRVX64\0000 Service: BHDrvx64 . Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} Description: Microsoft Virtual WiFi Miniport Adapter Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&E456F50&1&02 Manufacturer: Microsoft Name: Microsoft Virtual WiFi Miniport Adapter #2 PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&E456F50&1&02 Service: vwifimp . Class GUID: Description: Ethernet Controller Device ID: PCI\VEN_1969&DEV_2060&SUBSYS_FF1E1179&REV_C1\4&2FDD9018&0&00E0 Manufacturer: Name: Ethernet Controller PNP Device ID: PCI\VEN_1969&DEV_2060&SUBSYS_FF1E1179&REV_C1\4&2FDD9018&0&00E0 Service: . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: AntiLog32 Device ID: ROOT\LEGACY_ANTILOG32\0000 Manufacturer: Name: AntiLog32 PNP Device ID: ROOT\LEGACY_ANTILOG32\0000 Service: AntiLog32 . ==== System Restore Points =================== . RP306: 6/8/2013 12:39:45 AM - Installed Simple Adblock RP307: 6/9/2013 7:00:30 PM - Windows Backup RP309: 6/11/2013 4:09:38 PM - Windows Backup RP308: 6/11/2013 6:26:09 PM - Restore Operation RP310: 6/11/2013 9:35:06 PM - Windows Update RP312: 6/12/2013 9:57:28 AM - Windows Update RP313: 6/13/2013 1:09:25 AM - Windows Update RP314: 6/14/2013 6:08:26 PM - Removed Mumble 1.2.3 RP315: 6/16/2013 2:18:29 AM - Windows Update RP316: 6/16/2013 3:00:13 AM - Windows Update RP317: 6/16/2013 10:07:10 PM - Windows Backup . ==== Installed Programs ====================== . Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Reader XI (11.0.03) Best Buy pc app Conexant HD Audio D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition Intel® Graphics Media Accelerator Driver Label@Once 1.0 League of Legends Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office Office 32-bit Components 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared 32-bit MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 Mozilla Firefox 21.0 (x86 en-US) Mozilla Maintenance Service MSVCRT Norton AntiVirus Norton Identity Safe PlayReady PC Runtime x86 Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687422) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2760406) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition Security Update for Microsoft Publisher 2010 (KB2553147) 64-Bit Edition Security Update for Microsoft Visio 2010 (KB2810068) 64-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition Skype™ 6.5 swMSM Synaptics Pointing Device Driver System Requirements Lab CYRI System Requirements Lab for Intel TOSHIBA Application Installer TOSHIBA Assist TOSHIBA Disc Creator TOSHIBA Face Recognition TOSHIBA Hardware Setup TOSHIBA Media Controller TOSHIBA Media Controller Plug-in TOSHIBA Quality Application TOSHIBA Recovery Media Creator TOSHIBA ReelTime TOSHIBA Service Station TOSHIBA Supervisor Password TOSHIBA Value Added Package TOSHIBA Web Camera Application ToshibaRegistration Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack . ==== Event Viewer Messages From Past Week ======== . 6/17/2013 12:10:30 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 6/16/2013 2:13:18 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running. 6/16/2013 2:11:18 AM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 2:11:18 AM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:08:46 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running. 6/16/2013 10:08:46 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error: An instance of the service is already running. 6/16/2013 10:07:48 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s). 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Computer Browser service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 6/16/2013 10:06:46 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The pipe has been ended. 6/15/2013 6:05:53 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa80052fb610, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 061513-23618-01. 6/15/2013 3:16:19 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 6/14/2013 2:02:55 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002f87bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 061413-86362-01. 6/13/2013 7:00:25 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer MICHELLE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{AF0FD1F9-DD25-49DF-883A-289A7CB0978A}. The master browser is stopping or an election is being forced. 6/13/2013 10:57:57 AM, Error: Service Control Manager [7023] - The Server service terminated with the following error: Not enough storage is available to complete this operation. 6/12/2013 7:16:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NAV service. 6/12/2013 2:22:30 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 6/11/2013 9:56:05 PM, Error: Service Control Manager [7023] - The IKE and AuthIP IPsec Keying Modules service terminated with the following error: Load failed 6/11/2013 9:22:26 PM, Error: Service Control Manager [7034] - The Google Update Service (gupdate) service terminated unexpectedly. It has done this 1 time(s). 6/11/2013 6:43:25 PM, Error: Service Control Manager [7030] - The CGPS Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 6/11/2013 4:37:43 PM, Error: Service Control Manager [7034] - The Problem Reports and Solutions Control Panel Support service terminated unexpectedly. It has done this 1 time(s). 6/11/2013 3:06:26 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 6/11/2013 2:46:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 6/11/2013 2:30:36 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 6/11/2013 2:29:11 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 6/11/2013 2:29:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 6/11/2013 2:29:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 6/11/2013 2:28:58 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 6/11/2013 2:28:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 6/11/2013 2:28:33 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_NAV ccSet_NST discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6 6/11/2013 2:28:15 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800021b9bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 061113-25240-01. 6/11/2013 2:21:40 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004cf33ef, 0x0000000000000000, 0x000000007efa003c). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 061113-22276-01. . ==== End Of File ===========================

Sorry about the length it took me to reply. I thought I'd get emails lol attach.txt dds.txt

Hi! I've had several of my friends try to help me fix my little problem. I was on Deviantart when a (I'm guessing) fake java update popped up. On the phone and only half paying attention, I clicked something like "remind me later" or whatever (I wasn't really paying attention), and about an hour later I start hearing these Ads, but there's nothing there for me to exit out of them. They do not redirect me to anything. It's been about two weeks, and I've literally tried everything I could! Please help, I can't play any computer games because it lags, or the Ads overpower the sound!