Grifman

That worked. Thank you very much!

I get the same error message as the original poster using the free version. I had version 1.44 and got the same error message. I followed the steps noted above: 1) Uninstalled MB 2) Turned off PC 3) Used the MB clean up tool and let it turn the PC off 4) Turned off virus protection 5) Reinstalled MB 1.46 6) Tried to update and got the same error message 7) Tried the CHDSK fix 8) Tried to update again and got the same error message I run Win XP and my anti-virus software is CA Security Any assistance would be appreciated. Thanks.

Looks like the newest version did the trick. I can now update successfully. Thanks for the assistance.

Ah, you learn something new every day Actually, I originally checked Firefox, but I just now checked IE and neither is in off line mode. Actually, I have version 1.36 which was what was on the Malwarebytes website. Looks like it was just updated. I'll go download that now and see what happens. Thanks.

No, this does not seem applicable, as I am not seeing a fake security alert popping up. Again, this does not look applicable as I do not see any sort of fake alert. I tried running the Rootkit analysis and it did not show any problems, so once again, no go here. This link tells me to check and see if IE is in offline mode. I don't use IE, I use Firefox and I have verified that it is not in offline mode. As far as I can tell, this does not appear to be a malware issue. Can you provide further assistance?

As I posted in a related thread, I am unable to update Malwarebytes also. I ran downloaded and ran the updater but still get the following message: Update failed. Please be sure you are connected to the internet and that your firewall is set to allow Malwarebytes Anti-Malware to access the internet. FYI, I use Trend Micro for both my virus and firewall protection, and I added mbam.exe to the list of approved programs that are allowed to access the internet, but that still doesn't work. Any assistance would be appreciated. Thanks.