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Herb_in_NH

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  1. I belive a chat support agent at Norton has shown me how to fix this myself: (No need to wait for Norton's patch.) Jalli,Suman Babu: Open Norton Security Suite. Before you exclude the file. Please disabled Auto Protect on Automatic protection tab. Steps to turn off Auto Protect: - Click on Settings. - Click on Antivirus. - Select Automatic protection tab - Turn Off Auto Protect. Jalli,Suman Babu: Steps to Exclude File : - Click on Settings. - Click on Antivirus. - Select Scans & Risks tab. - Click on Configure beside Items to Exclude from Scans. - Select the file path of the .exe of the program which you have downloaded or installed. - Again Click on Configure beside Items to Exclude from Auto-Protect and SONAR Detection. - Select the file path of the .exe of the program which you have downloaded or installed.
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