Hi all. I'm the poster-girl for why Pro might be a good idea. Although I'm pretty cautious, a few months ago I inadvertently downloaded something and acquired the Sweet IM malware. It took days and days of research to get rid of it myself. I was on summer break from my teaching job so had the time. Must have goofed again because yesterday the default search changed to Conduit- brief research revealed the need for another marathon of research but no time. None of the standard malware removers and antivirus touched it. I still had the free version of your program- SO grateful that it identified and eliminated the problem! It's clear I need Pro as a preventative measure. The investment will be well worth it. Thanks for saving my system!!