Hello, yesterday my friend in Brazil downloaded a bad direct x file and we believe it has caused a malware infection on her computer. The current symptoms are images not displaying properly. The malware is also preventing Malwarebytes from being installed, and it has also started causing other problems such as not allowing her to access functions of certain programs and accessing things on websites. Can somebody please help me solve this problem for her? Here is a screenshot of what happens to the images she tries to view
i750.photobucket.com/albums/xx144/xelaalex10/NewCanvas.jpgalso the file that she installed is athttp://www.baixaki.com.br/download/directx.htmher operating system is Windows 8.1. I hope you can sort this problem out, it is quite urgent.