Firefox

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  1. Still undecided about Windows 10? Here's how to reserve that free upgrade The July 29 deadline looms. Here's what you need to know to reserve your free upgrade, even if you're planning to stick with Windows 7 or 8.1 for now As we count down to the end of free upgrades to Windows 10, many of you have asked if you should reserve your free upgrade by installing Windows 10 on your Windows 7 or 8.1 PC before July 29, then roll back to your original version of Windows. My short answer is probably not. If your Windows 7 or 8.1 system works well and you don't see anything in Windows 10 that particularly rings your chimes, there's nothing wrong with sticking with the devil you know. Microsoft may be making it hard to keep Win7 and 8.1 machines up-to-date, but it's still on the hook to supply security patches for Win 7 SP 1 until Jan. 14, 2020, and for Win 8.1 Update 1 until Jan. 10, 2023. That's a contractual obligation. Those dates aren't going to fade into oblivion next week. For full story read about it at InfoWorld HERE: Still undecided about Windows 10? Here's how to reserve that free upgrade
  2. Glad to hear your solved your issue.... also sorry you had not received a reply, but all the same, issue resolved.
  3. Great! Glad to hear it. If you have further issues don't hesitate to post.
  4. help

    Your welcome! One of the experts will assist you in getting all cleaned up.
  5. help

    Hello and Welcome to Malwarebytes We are not permitted to work on possible malware-related issues here in this section of the forum. Such work is conducted in a special forum area reserved for that purpose, or at the help desk. So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue. Thank you
  6. Hello and Welcome to Malwarebytes Let's try this first.... Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions Please let us know how it goes. Thank You, Firefox
  7. @eeb2_2015, glad that solved the issue for you....
  8. No I did not, we will probably need to do some deeper scans, however that can not be done in this section of the forum. Lets get you to post those logs in the Malware Removal area so that one of the experts can have a deeper look and run other specialized tools... So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue. Thank you
  9. Hello and Welcome to Malwarebytes Sorry your having issues, is sure does sound as if you are already infected, and most likely the infection is causing Malwarebytes not to run. It would be best for you to get help from one of our experts one on one, simply follow the instructions below... So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue. Thank you
  10. its possible something got changed during you Win10 upgrade that failed to get removed after it failed. I also see this (which may be a possible hard drive failure): rror: (07/19/2016 08:54:56 AM) (Source: atapi) (EventID: 11) (User: ) Description: The driver detected a controller error on \Device\Ide\IdePort1. It going to require more work than what is permitted in this section of the forum.... I am going to direct you to another section where you can have a one on one expert help you get this cleaned up, simply follow the instructions below. Basically go start a topic there, and post your logs there and wait for someone to pick up your topic. So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers. It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process. A malware analyst will assist you with looking into your issue. Thank you
  11. Hello and Welcome! Your mbam-check log shows your DB to be: Malware Database: 2016.07.20.01 Mine is at 2016.07.20.02, which is only one version above yours, that only means that yours may not have caught up or done its update today, but yours is updating.
  12. Do you possibly have a screenshot of the error when it happens? Any other info, as in what program is trying to start up and giving the error?
  13. Hello and Welcome to Malwarebytes Let's try this first.... (sometimes after you upgrade to Win10, MBAM gets corrupted (not sure if you did update or not)). Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions Please let us know how it goes. Thank You, Firefox
  14. Hello and Welcome to Malwarebytes Let's try this first.... (this will help remove the program and re-install a fresh copy) Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs(the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) NOTE: More info about v2.2.1 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions Please let us know how it goes. Thank You, Firefox