Jump to content

Firefox

Trusted Advisors
  • Posts

    19,906
  • Joined

  • Last visited

  • Days Won

    9

Firefox last won the day on March 7 2023

Firefox had the most liked content!

Reputation

219 Excellent

3 Followers

About Firefox

  • Birthday November 16

Profile Information

  • Location
    USA

Recent Profile Visitors

128,850 profile views
  1. Thanks for the report, someone on the team will review your logs. @AdvancedSetup please see attached
  2. Hello and Welcome @vinnielu I highly doubt that Malwarebytes has been hacked in anyway. However if you do want to see if someone from the team can figure out what may have happened please provide the requested logs below. Download Malwarebytes Support Tool Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Navigate to the Advanced tab The Advanced menu page contains four categories: Gather Logs: Collects troubleshooting information from the computer. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The Premium license key is backed up and reinstated. All user configurations and other data are removed. This process requires a reboot. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program. To provide logs for review click the Gather Logs button Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes. Malwarebytes for Windows will open once the installation completes successfully.
  3. Using Google Search to Find Software Can Be Risky - Written by KrebsonSecurity
  4. Hello and Welcome to Malwarebytes I am not aware of any 3 PC lifetime license... those were sold as a single pc only. That being said, only the helpdesk can help you with license issues, we can not do that here on the forums. Perhaps @AdvancedSetup can check on the status of your ticket
  5. Once again, a year older Happy Birthday @RubbeR DuckY
  6. This sounds more like you have some sort of security attached to your email system and checks any file attachment or links within each mail before it gets delivered to you. Those systems will scan attachments and check links for malicious activities. It is taking that link that is attached to your "button" to verify it is not malicious so it is registering a being clicked. I see this in our corporate environment and we either have to exempt those emails (which we prefer not to do) or we work with the vendor and let them that the links can not be a one time click link. Hope that helps.
  7. Hello and Welcome @clicky I'm sorry the software isn't working properly but we'll do our best to help. Please do the following so that we may take a closer look at your system. Please restart the computer and do the following. WARNING: Do Not click the Repair option under Advanced unless requested by a Malwarebytes support agent or authorized helper NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply
  8. All great suggestions from the team... my thought are with @Porthos the slowness is coming from the outdated hard drive that is probably spinning at 5400 rpm. I would suggest replacing that with an SSD drive and the issue will get resolved.
  9. Soon as I can, or when it happens again I will collect the logs, thanks
  10. My VPN is always on connecting, it seems to work if I reboot, but eventually it goes back to just spinning. I have tried different locations in the USA. I can turn it off and back on, then it tells me to check my internet connection, but I know internet is working fine. Repeating the on/off a few times it eventually connects
  11. I am guessing Proof of Concept.... I don't have this said version installed so I can not confirm, but my guess is if you install an agent, that belongs to a company any reporting will be sent from your computer to the company server with data over the internet.
  12. Firmware Backdoor Discovered in Gigabyte Motherboards, 250+ Models Affected Source -> Tom's Hardware
  13. I really like this song... dude sings with passion. In this version.... American Idol winner sings along with him.... he got quite emotional.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.