1PW

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About 1PW

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  • Birthday 05/22/1940

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  1. Hello Alev and Using the Windows built-in zip utility, please create the following 2, separate, zipped archives for MBARW developer team analysis: 1. Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ 2. Create a separate .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the 2 zipped archives to your next reply. Thank you for your beta testing contribution to the MBARW project and your valued feedback.
  2. Hello Svein: Available data strongly suggests a false positive, and if it has not already been done, you may wish to make the following temporary full pathname file entry in MBARW Beta7's GUI Dashboard -> Exclusions: C:\Program Files\Common Files\Microsoft Shared\ClickToRun\Updates\16.0.7070.2026\OfficeClickToRun.exe Reference: https://www.virustotal.com/en/file/d69132d2bc6dc6f17f77ebd7d51e4e9169350797866df9ab06a4e37c11a892d4/analysis/ Signed. At any time, a MBARW development team member, QA team member or Staffer may request the above temporary exclusion be altered/deleted. Thank you.
  3. Hello Svein: Thank you for the posted archives, and while they are being analyzed, you may wish to try using the following Microsoft based procedure to repair your system's Office installation. How to Repair an Office application: Please consider producing a hard copy of the procedure within Repair an Office application. Restart the computer in question into the Windows Normal mode and terminate unnecessary applications. Follow Microsoft's procedure within step 1. Again, restart the system into Windows Normal mode. Confirm the previously missing file has been restored. Please reply to this topic with the status of your system. Again, thank you for beta testing MBARW and your valued feedback..
  4. Hello Svein and Using the Windows built-in zip utility, please create the following 2, separate, zipped archives for MBARW developer team analysis: 1. Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ 2. Create a separate .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the 2 zipped archives to your next reply. Thank you for your beta testing contribution to the MBARW project and your valued feedback.
  5. Hello exegesis: Please confirm the Malwarebytes' product in question for additional clarity: 1.) Malwarebtes Anti-Ransomware Beta (MBARW Beta6 or Beta7), v0.9.15.416 or v0.9.16.484. or 2.) Malwarebytes Anti-Malware (MBAM) Free, Trial or Premium, v2.2.1.1043. Thank you in advance for your clarification.
  6. Hello exegesis: It has been discovered that frequently after an upgrade to Windows 10, some vendor's applications must be reinstalled. Let's begin here: Please try the following and reply if this corrects your issue: MBAM Clean Removal Process 2.x. If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs. The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply. Please update the status of your issue in a reply to this thread. Thank You.
  7. Hello JMargel74 and Your post reads as if MBARW Beta is being used in a business environment. Due to the fact that the MBARW Beta testing project is in the earliest phases of Beta, the use of MBARW Beta in any commercial/enterprise/production environment is strongly discouraged at this time. If you would like assistance in achieving a full removal of MBARW Beta, please advise in a reply to this topic. Thank you for your interest in MBARW and your continued patience and understanding.
  8. Hello TheBBG: The MBARW Clean Install technique may still need to be revisited before the reported issue is resolved. Please read Diagnostic Logs and individually attach the 2 requested logs only from Log Set 1 in a reply to this thread. Please do not alter, any FRST categories as the configuration is well suited for the system's MBARW intermitant protection issue. Those separate diagnostic output text logs to be posted are FRST.txt and Addition.txt. Thank you for your participation in the MBARW Beta testing program.
  9. Hello Mojavered and Malwarebytes Anti-Ransomware (MBARW) Beta checks for eligible program updates once per every hour the application is running. MBARW Beta7 v0.9.16.484 is not yet eligible to be pushed from the Malwarebytes' servers. Due to the fact that the MBARW Beta testing project is in the earliest phases of Beta, the use of MBARW Beta in any commercial/enterprise/production environment is strongly discouraged at this time. If you would like assistance in achieving a full removal of MBARW Beta, please advise in a reply to this topic. Thank you for your interest in MBARW and your continued patience and understanding.
  10. Hello TRD and Since the system in question had MBARW Beta7 installed over the top of Beta6, the cumulative logs were not lost in this case. Available data strongly suggests a false positive, and if it has not already been done, you may wish to make the following temporary full pathname file entry in MBARW GUI Dashboard -> Exclusions: C:\Program Files\Calibre2\ebook-viewer.exe References: https://www.virustotal.com/en/file/9C1A14D77D4CCBE752575BB2A884BBE6F8531B9D80B666D86993EE102CBCBD82/analysis/ Unsigned v2.62.0.0 https://www.virustotal.com/en/file/868d42f7643bf3d153ffb40863a9435dc0f47a98246d8a836ac6c367cd8c90b5/analysis/ Unsigned v2.63.0.0 At any time, a MBARW development team member, QA team member or Staffer may request the above temporary exclusion be altered/deleted. Thank you for beta testing MBARW and your valuable feedback.
  11. Hello John_21 and Available data strongly suggests a false positive, and if it has not already been done, you may wish to make the following temporary full pathname file entry in MBARW GUI Dashboard -> Exclusions: C:\Program Files\Common Files\Microsoft Shared\ClickToRun\Updates\16.0.7070.2026\OfficeClickToRun.exe Reference: https://www.virustotal.com/en/file/d69132d2bc6dc6f17f77ebd7d51e4e9169350797866df9ab06a4e37c11a892d4/analysis/ Signed At any time, a MBARW development team member, QA team member or Staffer may request the above temporary exclusion be altered/deleted. Thank you for beta testing MBARW and your valuable feedback.
  12. Hello bago and 1. As many improvements and fixes have been included with the release of MBARW Beta7 v0.9.16.484, it is strongly recommended this upgrade be made to the system in question. Reference: Malwarebytes Anti-Ransomware BETA 7 Now Available 2. Your observation regarding the presence of the MBARW Beta icon in the Windows taskbar is quite normal for the current revision level of development and affords the user the opportunity to confirm the state of MBARW Beta protection. After confirmation of protection, by temporarily opening the Dashboard/GUI, the GUI/taskbar icon may be dismissed. Thank you for beta testing MBARW and your valuable feedback.
  13. Hello TheBBG and Rather than a simple re-install of MBARW Beta7, please consider a clean install of MBARW Beta7: 1. Close all open user applications followed by a conventional Windows based uninstall of Malwarebytes Anti-Ransomware through the Windows system Control Panel. 2. If MBARW Beta7 was uninstalled successfully, the following sub-directories will have been deleted from a typical Windows 10 x64 system: C:\Program Files\Malwarebytes\ C:\ProgramData\Malwarebytes Anti-Ransomware\ C:\ProgramData\MBAMService\ 3. If any of the above directories remain, please delete them manually. If necessary, any remaining/uninstalled directory must be deleted in the Windows Safe mode. 4. Execute a conventional Windows restart to the Normal Windows boot mode and log-in through an Administrator's account. <===IMPORTANT! 5. Using an Administrator's account only, download a fresh MBARW_Setup.exe file and save to the Administrator's Desktop from the Malwarebytes Anti-Ransomware BETA 7 Now Available topic. 6. Right-click the saved MBARW_Setup.exe file and left-click Run as administrator from the context menu and continue. 7. Upon a successful installation, please restart the computer in a conventional manner to the Windows Normal boot mode. Please reply to your topic with the status of your reported issue. Thank you for beta testing MBARW and your valued feedback.
  14. Hello Rictec: Thank you.
  15. Hello TRD and Your screen capture is very much appreciated. Please carefully read the locked and pinned topic in this sub-forum, How to report a False Positive and for developer analysis, kindly attach the 3 requested .zip archives to your next reply in this thread. If an exclusion has not already been entered, a temporary exclusion entry might then be made available to prevent a re-occurrence for your individual system. Thank you for beta testing MBARW and your feedback.