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Everything posted by screen317
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Thank you for reporting this. This is an FP and we will get it fixed.
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We highly recommend digitally signing the files you create.
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We have whitelisted this. All best,
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We have whitelisted this. All best,
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False Positive or real threat? Malware.AI.2106396616
screen317 replied to Gebaben's topic in File Detections
This does not appear to be a false positive in this case. Look how common detections are for this file: https://www.virustotal.com/gui/file/358bff611e05e69574a6cc1ea58e9da57f36d1f07350e534739d7b3c0bb7a556/detection -
Am I getting false malware warnings because of ChatGPT
screen317 replied to mduchemin's topic in File Detections
Please stay in your original thread. -
We will get this analyzed, thank you.
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Could you please zip up and attach those files here for us-- we are happy to fix this but we need the files in question. Thank you,
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Thank you for the file. The Malware.AI is a generic detection that we will remove. But, the installer is a software bundler so we will rename it to PUP.Optional.BundleInstaller.
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False detection as PUP.Optional.MediaArena
screen317 replied to Julisr1998's topic in File Detections
We do not handle PUP reconsideration requests here on the forum. There is only one way to initiate the PUP reconsideration request process, and that is to follow the instructions in this post: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/ -
Hello, We will not be whitelisting this file at this time. We are not alone detecting this software: https://www.virustotal.com/gui/file/514de6aa6599cbd46fb5fc9ec46462ff1eddc8c29cada0503fe08b900870a43c
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False detection as PUP.Optional.MediaArena
screen317 replied to Julisr1998's topic in File Detections
Hello, Please see here for how to dispute PUP detection listings: -
The url permissionresearch.com is being blocked
screen317 replied to dkim's topic in Website Blocking
Hello again, As stated above, we can change the listing to Adware or Spyware if you prefer, but we will not delist it at this time. The domain is still serving unwanted/adware files so the detection will remain. If you wish to dispute this further, please email pup AT malwarebytes DOT com, but please be advised that disputing based only on already given facts will not likely result in any change. All best, -
Hello again, All PUP reconsideration requests must go through our PUP email. Please see here: https://forums.malwarebytes.com/topic/130207-pupoptional-listings-and-disputes/ Thank you,
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Hello, This was a false positive that has now been whitelisted. Please restore the detected items from quarantine. All best,
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Can you please attach a scan log from Malwarebytes showing the detection? We'll be happy to take a look.
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PowerISO Website & Installer - Potential False Positive
screen317 replied to MrGibs's topic in File Detections
Hello again, The site itself should not be blocked (and should no longer be blocked). A PUP.Optional detection is correct in this case, and you can add the file to your exclusions if you want to use it. -
Hello, We will fix this detection, but in the future, it would be extremely helpful if you digitally signed your files. All best,
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Hello and thank you for reporting this-- we will get it fixed very soon.
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my website www.dvdvideomedia.com false positive, please help
screen317 replied to dvdvideomedia's topic in File Detections
Hello again, As you know, older versions of the software bundled the RelevantKnowledge adware component. Since you have now removed these, we will adjust our detections so the new versions are not detected. All best, -
Hello and thank you for your report. This should no longer be detected. Please allow for 10 minutes for this to be reflected in the software. All best,
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Looks like a false positive. We will get it fixed.
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Hello, Please post the log as requested so we can be 100% sure about the specific report here. If you are worried about privacy issues, you may send it to me as a private message. All best,
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Mod Organizer 2 Beta12 falsely detected as Malware.AI.4186898894
screen317 replied to DarthVitrial's topic in File Detections
I have whitelisted the file. All best,