Pinkfoot

I loaded the FARBAR Recovery Tool and have attached the FRST.txt and Addition.txt files. I do not think the laptop is infected and the restore process may have removed incriminating information. Addition.txt FRST.txt

HOWEVER when I loaded the MBARW on to my Laptop it loaded OK but when I restarted I got the "Preparing Windows" message. I let it run and eventually it loaded in Safe Mode. Fortunately I had created a Manual restore point and was able to do a system restore and the laptop appears to be functioning normally now - I did not reload MBARW as I did not want to have a repeat of the disaster.

I followed the instructions detailed above and so far the app loads as enabled. Please see the attached files as requested. logs (1).zip Malwarebytes Anti-Ransomware (1).zip MBAMService (1).zip

When i start up my computer the icon appears in the taskbar after about 10 seconds. When I click this icon the dialogue box appears. Sometimes the app is enabled and other times it is disabled. When I press Fix the app is enabled. It would be better if the app was enabled at each start up. My work around seems to work each time.

I restarted and pressed FIX and it is enabled again.

The MBABR appears to have stalled again. Here is the ZIP archive of the first listed above. I can't find the service logs. I will do an uninstall and restart and send you the new archive.

I deleted the latest copy from the downloads folder, tried to clear C:/Program Files/Malwarebytes. I then restarted and ran the original download as Administrator and after it was installed found the application was working as normal.

The same happens to me despite reloading the application.