AdvancedSetup

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About AdvancedSetup

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    http://www.malwarebytes.org

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  1. I've contacted support and they said that you do have an open ticket that you're working on and both have replied to each other. As this is being addressed I will go ahead and close this topic here as only the Helpdesk can support you with licensing issues. Thank you for contacting Malwarebytes Ron
  2. Hello @Steelgate Please see this page for more details about certificates: https://search.thawte.com/support/ssl-digital-certificates/index?page=content&id=AR1119 Specifically, this section: Is timestamped code valid after a Code Signing Certificate expires? "Thawte Code Signing for Microsoft Authenticode (Multi-Purpose) allows you to timestamp your signed code. Timestamping ensures that code will not expire when the certificate expires because the browser validates the timestamp." And also here: https://msdn.microsoft.com/en-us/library/windows/desktop/bb931395(v=vs.85).aspx Particularly: "The countersignature method of time stamping implemented below allows for signatures to be verified even after the signing certificate has expired or been revoked. The time stamp allows the verifier to reliably know the time that the signature was affixed and thereby trust the signature if it was valid at that time. The time stamper should have a reliable and protected time source." We do have a new certificate that will be included in our next Malwarebytes Anti-Malware program release. The date of that release is yet to be determined. Thank you
  3. Hello @kerrdelune and Someone from our Support Team will be in touch with you shortly to assist you. Thank you
  4. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  5. Hello @Paulw5605 and Someone from our Support Team will be in touch with you shortly to assist you. Thank you
  6. Hello @CDG2016 and Someone from our Support Team will be in touch with you shortly to assist you. Thank you
  7. Hello @chanpaulm and Someone from our Support Team will be in touch with you shortly to assist you. Thank you
  8. svchost.exe is not an infection, it is a valid service. Please get me some updated logs from FRST Run FRST, let it update if it wants to. Then place a check mark in the Additions check box and ATTACH back both new post. Thanks
  9. Okay then - as you're being assisted by our Helpdesk I'll go ahead and close this topic as this is a removal area of the forum. Thank you.
  10. Hello @CrimsonMoon Just checking to see if you still need any help or not. Thanks
  11. Just checking back to see if you're okay or if you still need further assistance. Thanks
  12. Just checking back to see if you're okay now or if you need further assistance. Thanks
  13. Hello @parkmcgraw Please send me a PM with as much detail of your purchase and the ID and Key and I'll check with the support team tomorrow and see what's up. Thanks Ron
  14. Hello @Jurobi Sorry to hear of your delay and contact issue with the Helpdesk. Can you please send me the ticket number and the email address used when you signed up and I'll check on it with the team tomorrow for you. Thanks Ron
  15. How is the computer running now?