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  1. Please remove pirated items indicated by the logs from the system. Piracy Policy Thank you
  2. Overall things look reasonably good. Are you still seeing this redirect?
  3. Not sure but a user in HJT said he just saw the post even though the time stamp says I posted Friday. Something odd going on.
  4. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  5. Not really sure about the timing issue, but glad you were able to get it resolved. I'll go ahead then and close your topic. Take care and stay safe out there.
  6. @johnwoo76 Sales have confirmed that yes Newegg is a retail partner and retail sales of 3 PC's for 1 year are valid for them. Thank you
  7. A new purchase from outside of the application will result in a new license and will need to be changed in the program. It will not extend your current license time. Thank you
  8. Dear Sir @olduser As you have not added any value to any topic, request for support, or other helpful information, this will be your last warning. Your posts are considered trolling at this point. Continued similar posts will result in removal of posting rights.
  9. I've seen something like this before but don't recall the exact details or the final outcome. As I recall we spoke with IPS and they gave an answer which I believe is here somewhere but don't have the link.
  10. Here is the information from the Licensing FAQ After paying for the renewal, do I have to change something in my Malwarebytes product? No. Another year will automatically be added to your original license for uninterrupted protection. If you have further questions or issues you can contact the Helpdesk and they can assist you further. Thank you.
  11. I've asked Sales to weigh in but it's possible this is from some other partner of New Eggs that we may not have direct knowledge of. As you've mentioned, digital download software has no return from NewEgg. From their policy : This software sales link has been in effect since 2014 based on the reviews from 2014 Return Policies Return for refund within: non-refundable Return for replacement within: non-replaceable Based on that policy even if it is legit I'd still be a bit leery of purchasing any software with no possible return. If this was Amazon I'd say it's not a valid sale for sure. However as daledoc1 has said, NewEgg has a pretty good reputation for all their sales so would seem odd for them to list it if they knew it was not valid.None the less I've asked Sales for advice on this.
  12. Please try to reply here @yoogha Thanks
  13. Topic reopened per request
  14. Did you used to have Kaspersky antivirus on this computer? I don't see anything obvious that would be causing such an issue. Can you try to a full, clean removal of your current ESET antivirus and then MBAM and reinstall ESET and MBAM and let us know if that corrects it.
  15. Hello @German82 and Before we get started, the logs indicate that there is some pirated content on this computer. Per our current Piracy Policy you will need to remove pirated items and then we'll be happy to assist you. Piracy Policy Thank you