BarkityBark

Great program. Major oversight by the programmers. Hope they fix this sooner than later. Have already been waiting over a month since I first reported it to them and they acknowledged the bug.

Here's the reply I received from Malwarebytes Support below. My guess that they have not had the time or expertise to field a program to the public without covering something as basic as screen resolution was unfortunately correct. I'm disappointed in this company. Who would have thought? All of my other tray icons don't have this bug. 'JV team' stuff, in my opinion. In the meantime, deleting the icon from my desktop, as it is useless. ---------------------- SEP 19, 2016 | 06:24AM PDT Tom replied: Hello and welcome to Malwarebytes consumer support. My name is Tom Mercado and I’ll be assisting you today. Yes we still have some bugs in higher resolution systems which should be addressed in the next version due out later in the year’ We apologize for any inconvenience and appreciate your patience. Let us know if you need any additional help or have any other questions in this regard.

> There's nothing in them of any use to crooks. Nobody can guarantee that. Thanks for the support link. I copied and pasted my post to them. Wish me luck (this time)! Please keep this topic active in the forum, in case anyone else chimes in. Additionally, if Support solves this, I will post the answer at the bottom. Best, Jim

Thanks for your advice. I will be happy to supply the LOG files directly to Malwarebytes support personnel, but I am NOT going to put these files up publicly to the forum. -Jim

My Malwarebytes system tray icon drop menu is dysfunctional. When right-clicking on the icon, the (drop) menu expands DOWN below the edge of my screen instead of UP like it should. I have not experienced this with any other system tray icons, EVER. I have tried going through Cleverbridge Support in the past, and no solution has come of it. The only way I can access the dropdown menu is to temporarily grab the windows bottom notification bar and drag it up to see the Malwarebytes dropdown menu items, then drag it back down. This is inacceptable. My first guess is that Malwarebytes is still not supporting 4k resolutions. Again, no problem with every other system tray icon. They all 'drop-down' UP as they should. Only the Malwarebytes wants to 'drop-down' DOWN. System: Windows 10, Nvidia GeForce GTX 960 (latest drivers), screen resolution set to 3840 x 2860, Dell P2715Q 4k monitor.