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die_malware_die

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  1. Hi Kevin....Sorry for the delay in responding...my laptop wasn't even starting until last night and I didnt have a spare PC to post from. A friend of mine somehow got into safe mode and did a restore to 2 weeks back. The laptop seems to be working now but it does not feel as fast as before and for whatever reason the battery is lasting for only half the time as before. Can I still run the Farbar Recovery Scan Tool and post the log here? would it help in doiagnosing what maybe wroing with my laptop. I have also downloaded and installed MBAM and run a full scan.
  2. When I boot up I can get till the login screen where I put in my passowrd to login. After that passowrd is accepted and it appears that my desktop will be show up next - nothing shows up - a blank screen with the cursor - then I can do ctrl+alt+del at the blank screen and start the task manager - here i can run explorer.exe - lo and behold my desktop comes back - BUTT - only for a few seconds till I get this screen attached above.
  3. Hi Kevin, I don't know how to boot into safe mode with networking. Its Windows 10 - I tried to search online how to do it but couldn't get much useful info. I didn't get any installation CD or recovery CD for windows from ASUS when I bought the laptop. Actually bought it from the Microsoft store. Please help me!
  4. Hi Kevin, Thank you so much for taking the time to help me. I could download the FRS tool and put in on a USB key. when I tried to boot my infected laptop by holding down the shift key...nothing happens...I mean it doesnt go into the option you listed...it still boots up to the normal welcome/login screen for me. is there anything else I could do? or am I doomed
  5. Hello forum experts - I am dire need of help...please help me resolve this issue... I have a Asus Zenbook UX305 running windows 10. I got infecteed with some really bad malware/virus yesterday. I didnt realise what was happening until today when I cant do anything with my laptop. I first tried to do a scan with windows defender...it couldnt do anything. I then installed Malwarebytes - the scan ran - detected 2000 threats - quarantined it all - asked me restart to finsh the cleaning process - once I retstarted I could get to the initail log in screen where I enter my password - i do that and then it accepts the password and then a blank screen apprears - i can see the cursor but nothing happens - I tried a few things - restarting and going into boot menu - nothing helped - then I did ctrl+alt+del at the blanks creen and started the task manager - here i ran explorer.exe - lo and behold my desktop came back - BUTT - only for a few seconds till I got this screen attached below. I cant do anything once I get this screen! Please pelase someone help me!
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