D-FRED-BROWN

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About D-FRED-BROWN

  • Rank
    Resident Bracketologist
  • Birthday 02/07/1994

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  • Location
    MHK
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    music, computer security, computer sciences, food
  1. Glad to hear the updates went successfully! Unless there are any other issues, I will now provide you with some steps to better protect your computer. First, we need to remove ComboFix. The following will implement some cleanup procedures as well as reset System Restore points: Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /Uninstall ------------------- Let's remove OTL and the other tools we used as well: Reopen on your desktop. Click on You will be prompted to reboot your system. Please do so. ------------------- Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future. Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure. ------------------- It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one. avast!. AntiVir AVG Microsoft Security Essentials ------------------- Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs: Spybot-Search & Destroy A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features if you don't have the resident part of another anti-spyware program running. SpywareBlaster A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here. SpywareGuard A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here. ------------------- Please, consider maintaining a firewall with HIPS (Host Intrusion Prevention Systems). Firewalls are extremely important and are the first part of your computer's defense. HIPS stops malware by monitoring its behavior and it's very important, too. A firewall is a software program or piece of hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. If you are using the Windows Firewall please note that it doesn't monitor or block outbound traffic and is therefore less effective than other free alternatives. These firewalls are good and do have free versions available Outpost Firewall Free Online Armor Firewall A tutorial on understanding and using firewalls may be found here. ------------------- Please keep your security programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. ------------------- Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here: http://www.spywarewa...nti-spyware.htm A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above. ------------------- Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option. If you are interested, Firefox may be downloaded from here Opera is available here: http://www.opera.com/download/ ------------------- For more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help. ------------------- I would grateful if you could reply to this post so that I know you have read it and, if you have no other questions, the thread can then be closed. I will leave the thread open for a few more days. If you need anything, just come back here and let me know. After that time you will have to send me a PM. --------------------------------------------------------- My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against malware, then click here: Every little bit helps. -DFB
  2. I'd say you're clean. Now that your system is clean, please take the time to install the following updates. Using outdated applications leaves you vulnerable to getting infected again. ----- You're using an old version of Adobe Acrobat Reader, this can leave your PC open to vulnerabilities, you can update it here (uninstall version 7.0 first): Adobe Reader X Note: I suggest you uncheck an optional, third-party download (eg. McAfee Security Scan Plus). After successfully installing Adobe Reader X, see this article on how to make this program more secure: Adobe Reader X secures itself by playing in the sandbox. Once old versions are gone, please install the newest version. ----- Firefox is out of date. Using an outdated version of a web browser leaves you extremely vulnerable to malware! Please visit Mozilla site and update it to the latest version. ----- Let me know how the updates go, as failed updates may indicate additional malware.
  3. Let me know when you get access to it again. All that needs to be done now is some minor housekeeping (removing outdated programs and such).
  4. Still have a little more to do, but we're nearly there. ----------Step 1---------------- We need to run an OTL Fix Please reopen on your desktop.Copy and Paste the following code into the textbox. Push OTL may ask to reboot the machine. Please do so if asked.Click the OK button.A report will open. Copy and Paste that report in your next reply.----------Step 2---------------- Instructions for DELETE: Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[s1].txt as well.Afterwards, please reboot the computer. ----------Step 3---------------- Please post the OTL and AdwCleaner reports in your next reply. How are things running now?
  5. Still have a little more to do, but we're nearly there. ----------Step 1---------------- We need to run an OTL Fix Please reopen on your desktop.Copy and Paste the following code into the textbox. Push OTL may ask to reboot the machine. Please do so if asked.Click the OK button.A report will open. Copy and Paste that report in your next reply.----------Step 2---------------- Instructions for DELETE: Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[s1].txt as well.Afterwards, please reboot the computer. ----------Step 3---------------- Please post the OTL and AdwCleaner reports in your next reply. How are things running now?
  6. See if you can successfully run OTL now. We still need to verify there isn't anything that we missed- the steps we're taking are helping us do that.
  7. Okay just move on to Step 4
  8. We're making progress. ----------Step 1---------------- Please download AdwCleaner by Xplode onto your desktop. Double click on AdwCleaner.exe to run the tool.Click on Search.A logfile will automatically open after the scan has finished.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[R1].txt as well.----------Step 2---------------- Please download Junkware Removal Tool to your desktop. Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.----------Step 3---------------- We need to create a New FULL OTL Report Please download OTL from here if you have not done so already:Main MirrorSave it to your desktop.Double click on the OTL icon on your desktop.Click the "Scan All Users" checkbox.Change the "Extra Registry" option to "SafeList"Push the Run Scan button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimized----------Step 4 (note: this scan may take a little time)----------------I'd like us to scan your machine with ESET OnlineScan Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScanClick the button.For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)Click on to download the ESET Smart Installer. Save it to your desktop.Double click on the icon on your desktop.Check Click the button.Accept any security warnings from your browser.Check Push the Start button.ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.When the scan completes, push Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.Push the button.Push A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt ----------Step 5---------------- Please post the AdwCleaner logfile, the JRT.txt, the OTL.txt and Extras.txt, and the ESET online scan log in your next reply. Let me know how things go.
  9. Please locate and run RogueKiller: Quit all other running programsFor Vista/Seven, right click -> run as administrator, for XP simply run RogueKiller.exeWhen prompted, type 1 and validateThe RKreport.txt shall be generated next to the executable.If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exePlease post the contents of the RKreport.txt in your next Reply.
  10. I need you to: Run TDSSKiller, Run ComboFix, Run Security Check. Again, please re-read my entire instructions. Everything you need is described there in detail.
  11. Safe Mode will do absolutely nothing wrong to the computer.
  12. Again, please re-read my instructions and complete ALL the steps I have asked you to.
  13. Please do the following: 1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. 3. Open notepad and copy/paste the text in the quotebox below into it: Save this as CFScript.txt, in the same location as ComboFix.exe Refering to the picture above, drag CFScript into ComboFix.exe When finished, it shall produce a log for you at C:\ComboFix.txt which I shall require in your next reply. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall. Please include the newly-created C:\ComboFix.txt in your next reply, and let me know how things are running now
  14. Go ahead and run Malwarebytes Anti-Rootkit again