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About *Alexander*

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  • Birthday 08/27/1987

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    British Columbia, Canada
  1. Additionally, I wanted to add on to this topic that if you purchased a Malwarebytes' license, it is a lifetime license and you won't need to renew after one year. I noticed you mentioned you had a one-year subscription, so I just wanted to point this out. This is just one of the very nice perks you got when you purchased this product.
  2. Nice to see Malwarebytes reaching store shelves now. It is a great giant step forward and I'm positive the sales will go up even more as this now makes this product easier to purchase for those, who may wish to not purchase this software over the internet. Hopefully now we will see more retailers selling this product as time moves on.
  3. @ Jacktivity Thanks for answering my question. I'm thrilled we only have to pay once for this software as I know many other security companies have you pay yearly to use their services. Great program this is too as I have used it for quite some time now.
  4. Just downloaded the beta. As I paid for the previous version of this product though, would I need to pay in the future for updates in the software? Thanks.
  5. Hello, I just finished reviewing the thread which you linked us to and my best suggestion is to do a complete clean install of Windows as this will likely need to be done. If you are unsure on how to do this, I recommend taking your computer to a computer shop as a technician can have your machine up and running within a single day again. However, before doing this, I recommend downloading "Spybot Search and Destroy" as this also checks for spyware, and other stuff you don't want on your computer and running a scan. Once it is complete, delete all files it has found by clicking the "Fix Selected Problems" button within the application. You may download the program by going to this URL from http://www.download.com http://download.cnet.com/Spybot-Search-amp...tml?tag=mncol;1 Also, other programs you may wish to run are Hijack This, Microsoft Security Essentials, AVG Anti-Virus Free Edition 2011, or Avast Anti-Virus - As those may help you clean your computer from the malware.
  6. Great news that a newsletter we can signup for now is available. I signed up for it a couple of minutes ago. Keep up the good work!
  7. Hello, I strongly suggest running the scans for Malwarebytes' Anti-Malware, on the Administrative Account on your home PC. If you are running scans at a set time, you'll want to select a time when your computer is not in use like at night time or if you are away from home during the day, as the scan normally takes over one hour to complete. Furthermore, I also recommend after removing any malware with this program (If any is detected), to shut down your PC completely and then start it up again. Now after you have done this, run Malwarebyte's Anti-Malware, again on both "Full Scan" and "Flash Scan" (If you have Pro Version), to look for any other infectious files, or essential registry keys for your machine. If none is found, I then recommend running a anti-virus like, Microsoft Security Essentials, AVG Free, or Avast, as those are great free Anti-Viruses to use. I also recommend using Spybot: Search and Destroy on your machine as this can sometimes detect spyware and such on your machine. Also, you may use silent scan if you want, but if you do-so, be sure to check the log file of the scan afterwards for any malicious items detected along with the detected items section in the software itself. Hope this helps you! Any other questions let us know!