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dugly2ugly

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  1. The steps in the link did not work. The Defogger worked, but then DDS kept freezing up and GMER was "encountering errors" that forced close outs and an automatic restart of the computer. Randy, the proxy served box was not checked. Any other ideas? Unforntuately, now that I'm dealing with this, I'm pretty sure that I have had this problem using Malwarebytes before a little while back. Too bad I can't remember how I fixed it. Even worse, I didn't remember until it was too late, otherwise I would have used a different program.
  2. I ran the program and it seemed to sucessfully remove some problems. However, I can no longer access the internet either from IE or Firefox. I have tried to follow fixes suggested to others in this and other forums, but they seemingly get specific to those users. So far I have used winsockxpfix with no luck. Below is the log from the scan that I ran. I am comfortable around computers and am happy to take any suggestions, but if anybody can help me without too much geek speak, that would be especially appreciated. Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 5010 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 11/1/2010 5:29:06 PM mbam-log-2010-11-01 (17-29-06).txt Scan type: Quick scan Objects scanned: 163402 Time elapsed: 29 minute(s), 15 second(s) Memory Processes Infected: 2 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 4 Registry Data Items Infected: 1 Folders Infected: 0 Files Infected: 4 Memory Processes Infected: C:\Documents and Settings\Doug\Application Data\Microsoft\svchost.exe (Trojan.Agent) -> Unloaded process successfully. C:\Documents and Settings\Doug\Application Data\Microsoft\Windows\shell.exe (Trojan.Shell) -> Unloaded process successfully. Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lqfiihts (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lqfiihts (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (explorer.exe,C:\Documents and Settings\Doug\Application Data\Microsoft\Windows\shell.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: C:\Documents and Settings\Doug\Application Data\Microsoft\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Documents and Settings\Doug\Local Settings\Temp\i8oukp27.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Documents and Settings\Doug\Local Settings\Temp\CTnD.exe (Worm.KoobFace) -> Quarantined and deleted successfully. C:\Documents and Settings\Doug\Application Data\Microsoft\Windows\shell.exe (Trojan.Shell) -> Quarantined and deleted successfully.
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