Cypresso

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About Cypresso

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  • Birthday 08/28/1956

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    Houston, Texas
  1. Well I contacted support this morning and no reply as of yet. That was quite a few hours ago. Of course that does not surprise me, lol. I applied twice now for the affiliate program to sell their item, but have never heard back as well. I guess I will have to do an uninstall of Malwarebytes. Thanks for the suggestion, however.
  2. I hesitate to drop AVG as it has worked well over the years for me. This has just happened with the recent Malwarebytes version upgrade. I appreciate your comment and recommendation however and may well have to consider it. Thanks.
  3. I have my licensed version of Malwarebytes set to start scanning at 4:30pm. The last two days upon the start of the scheduled scan I am getting a trojan alert from AVG. I will include a screen shot in this post of the last two days AVG results. I have Malwarebytes version: 1.60.1.1000, Database Version: v2012.02.05.03. I am using Windows 7 Home Premium 64bit. The AVG is the free version. Are there any solutions to this problem? AVG rates this threat high and demands a full system restart for full removal.
  4. Thanks for the reassurance from both of the two above posts. I can say this, that after my wife's computer had to be replaced, and my hard drive on my laptop, due to malware, that Malwarebytes' rocks. I was running McAfee, as she was and it allowed "critters" to get through. McAfee is paid for by AT&T/Yahoo, our internet provider, however, because of its faults we run AVG free with better results. It was McAfee, troubleshooting my system "live" through remote access, that I became aware of Malwarebytes'. McAfee installed it on my machine, the free version, to find what they could not. Since then, we started with the free version and it worked so well, we licensed both machines in our household. I agree, support is great, and always available. That is so rare in this day and age for any software or application that I have used over the years. Since the installation of Malwarebytes' free and the licensed version, no malware has gotten by and infected either system. There were a few technical issues with AVG and Malwarebytes, but as early stated in this thread, they were worked out with quick and great support from Malwarebytes'. Keep up the great work.
  5. That would be my concern, that like the update from 1.46 to 1.50, is that is sort of becomes mandatory with only one year left of support for the 1.46. I agree, that the basic lifetime license should be honored, and supported, however, the "option" should be there to opt in for the new advantages with additional fees. I am comfortable with the great job the software does now, as I run a separate anti-virus and firewall which cost me no additional fees. I did not feel that your comments were a personal affront to me nor negative, just stating my circumstances.
  6. I waited to comment and held my comment, Shy, simply because I don't agree with your sentiment. As a person who was injured on the job almost two years ago and has not worked since, any dollars added to my meager budget, with no income, could not be absorbed. Under normal circumstances, I would agree. So thinking along those lines, should they increase the ability of the program, I agree, they should "grandfather in" those of use who already have licenses, however, leave the option open for donations to support ongoing development and support.
  7. Thanks to Exile360, the problem has been remedied! Thanks so much! I have to give Malwarebytes' a "10" on the job it does, and support is excellent as well.
  8. Have followed them to a point and PM sent.
  9. Well, so far, Exile360, no one has contacted me and it has been quite a few hours. Thanks
  10. Thanks so much. Will be checking.
  11. Adding to the above, I did a reinstall of 1.46, shut down the computer and logged back on, and same problem as listed above. So now that has been uninstalled as well. The mbam clean exe did not get all the files, same as before. I had to manually delete C:\Windows\System32\drivers\mbam.sys C:\ProgramFiles(x86)\MALWAREBYTES ANTI-MALWARE This was prior to the reinstall of the 1.46.
  12. Adding to the above, I did a reinstall of 1.46, shut down the computer and logged back on, and same problem as listed above. So now that has been uninstalled as well. The mbam clean exe did not get all the files, same as before. I had to manually delete one of the files. This was prior to the reinstall of the 1.46.
  13. Greetings, I participated in the Beta version. I encountered a major problem during that period of time and had to revert back to the 1.46 version. The beginning of the problem was explained in the forum discussion on the beta version, and then moved here: http://forums.malwarebytes.org/index.php?s...=67380&st=0 That thread is now closed. I did an update this evening and mbam updated to the 1.50 version. Same problem surfaced. The program would no even open, and none of my browsers would open, and I had to "force" a shut down, as Windows explorer did not even work. I did the uninstall and the the clean program and am sitting here unprotected at this time once again. All my system info and such, as well as test results are in the previous threads. As a person holding two licenses to this program, I hope this can be resolved. Thanks.
  14. Thanks so very much for all your time and help, and above all else, your patience! Greatly Appreciated!

  15. Sounds good and I agree with all you have listed. That seems to be the logical issue. As you stated, it could well be the known issue with AVG 2011, that started it all, then files being left behind. Glad to be of help. Was a tad aggravating and such, but if it helps others, that is all that matters. I appreciate you keeping the thread open, just in case things happen. Since my last post, I went ahead and registered MBAM as well, so now the live protection module is on and we will see how it goes. Appreciate your patience and help!