qmanjr5

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About qmanjr5

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  1. I've recently been infected with the ThinkPoint malware, and am unable to do anything to stop it. There are several problems which are preventing me from removing it 1) Am unable to get the Start menu and taskbar, ergo disabling me from starting my antivirus software 2) MBAM isn't launching. I've installed it, and tried launching from installer, but that won't work. I also went to it's program files directory, and tried the 2 exes in that, and that won't work either 3) In partnership with #1, explorer won't launch. When I go to Task Manager and go to New Task, and type in explorer.exe or just explorer, a Windows Explorer windows comes up; not the start menu and task bar If anyone can help me, please, I'd really appreciate it.
  2. I've recently been infected with the ThinkPoint malware, and am unable to do anything to stop it. There are several problems which are preventing me from removing it 1) Am unable to get the Start menu and taskbar, ergo disabling me from starting my antivirus software 2) MBAM isn't launching. I've installed it, and tried launching from installer, but that won't work. I also went to it's program files directory, and tried the 2 exes in that, and that won't work either 3) In partnership with #1, explorer won't launch. When I go to Task Manager and go to New Task, and type in explorer.exe or just explorer, a Windows Explorer windows comes up; not the start menu and task bar If anyone can help me, please, I'd really appreciate it.