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Jan Scholl

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    Michigan
  1. When hubby lost his job 3 years ago Halloween and his company went bankrupt, I thought it was the end of the world for us. I hadn't saved enough, the places we invested it were going south and no one hires anyone over 50, much less 60. We are surviving. Hubby had a health scare that wiped out a huge chunk of our savings but it was nothing after tests came back. Our son and his wife had a baby 2 months early and she is thriving and walking! Our daughter got married a few months after the job loss and just told us last week she too is having a baby. Life goes on. Lost my mom and sister but got a niece and grand niece-and her hubby is coming home from the war next month. I am serving tofurkey for dinner (I finally convinced hubby it was tasty and the turkey deserves to live!) ONe day at a time and one thanks at a time, lets all live and let live.
  2. Borislav-- thank you so much for your offer of help. I went to bed early Christmas morning and went over and over what I thought I had done last time this happened in October. I have always had Malwarebytes take care of this type of problem, so I know it had to be something else. When I got your posting this afternoon, I told myself I wanted to do another Virus scan and another Malwarebytes scan before I did the steps you said to do. These take over 5 hours for both of them. It was then I thought after rebooting from the Malwarebytes instructions that I should log in as the administrator user since that was the only way I could use the internet. Before when I had this problem, as soon as I rebooted, I went right to MY user account and it was always infected. So I logged in as Administrator and then re-ran both programs until I got the zero infections. Then I logged into my regular user account and its all fine now. 4 hours later and I am able to use all the accounts without any problem. So for now, I will let it be and hope it won't happen again. I do have a question. I am always up to date on all my virus protection and all updates for Malwarebytes and Windows. I never download or go to bad sites, I have a firewall and a modem/router for my dsl and I wonder why this always happen. I realize the "bad guys" are always one step ahead of the software fixes but this is the 4th time its happened to me since summer. I have been on Facebook every time. Other than stay off the internet, what other things can I do to hopefully not have this happen again. I run my updated virus and other protections every Thursday like clockwork. Again, thank you for the offer of helping me. I hope I don't have to bother you again. I want to buy the full version as soon as my husband gets his retirement check. We have three computers but this desktop is the most important and most used. I am also very proud of myself for thinking this out and resolving the problem. Must have been that 40 minute run that cleared the cobwebs from my head. Jan (in Michigan)
  3. I am infected with the "Warning Your're in Danger" virus/trojan/whatever is is. I scanned using up to date Microsoft Essentials and it said there was a trojan downloader and an infected temp file and removed it. I then ran Malwarebytes with up to date software and it found a desktop tool and said it removed it. But I have tried running it twice and neither time has it done anything to remove it after rebooting. I am able to log on as Administrator on my computer and access the internet but the infection is under my regular account on this computer named Jan. There is another user named Ron but I don't know if he is having issues. I don't want to infect him. I cannot run virus protection or Malwarebytes under Jan but I can run both as the Administrator. The virus put some weird wallpaper with words Warning Your're in danger. You computer is infected with spyware. I know this is a fake thing to get money from me. But it's locked me out from all my personal files under the user Jan. I am not tech savvy and am not sure what to do now. I have the program OTL on my desktop and ran it for a similar problem several months ago. I don't remember how to do it now, so I really need some help here. If I get infected on the Administrator account I won't be able to have any access to the internet at all. I don't even know how to use these forums correctly so please forgive me if I am confused and need things pointed out. Anyways-please help me fix this. I am so upset I am shaking. Jan Scholl
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