Trusted Advisors
  • Content count

  • Joined

  • Last visited

About marktreg

  • Rank
    Elite Member

Contact Methods

  • ICQ
  1. Darn it. I'm late for the party, as usual. Happy Birthday Ade.
  2. Happy Birthday John.
  3. Hi Master Qiang. Welcome to the Malwarebytes forums.
  4. Hello, You will need to supply a MBAM developer scan log and also attach the detected files to your post. For further details, please see here:
  5. Happy Birthday Tom!
  6. It is possible that there is still malware present on your computer. If you would like a malware removal expert to give you personal assistance, please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic in the Malware Removal - HijackThis Logs forum here. If you cannot complete any of the steps, just post a NEW topic here and describe the problems you are having. One of the expert helpers there will give you one-on-one assistance when one becomes available. Please do not worry if you are not 'technically minded', the expert helpers will give you clear, concise instructions which are easy to follow. After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post. Alternatively, as a paying customer, you can contact the help desk at If you follow the expert helper's instructions you should be up and running again pretty soon.
  7. Open Internet Explorer. Go to Tools > Internet Options > Connections > LAN settings If the proxy server box is ticked, un-tick it and try to connect to the internet again. If this does not work, or if you suspect that there is still malware present on the computer, please try to follow the instructions here as best you can:
  8. Here you go. or, more specifically:
  9. Don't forget about the Googolbyte. A Googolbyte is 100,000,000,000,000,000,000 times bigger than a Yottabyte.
  10. Dammit, I thought we'd licked the problem there for a minute. Sorry about that. If I come up with anything else I'll be sure to let you know. I think it might be some kind of registry problem, but I can't seem to find out exactly where the source of it is.
  11. Thanks Firefox. I must admit though that it wasn't actually me that discovered this workaround. I spotted somewhere that a user tried this and it worked, so I'm really just passing on the information.
  12. Excellent news, Caske. I will pass it on to the support team.
  13. This error is proving very tricky to pin down. If you want to, there is one more thing you could try. Create a new account with Admin privileges. Install MBAM from the new account, then see if MBAM will work in your usual account. If it does work, you can then delete the new account that you created. If you do try this, please let me know how you get on.
  14. I completely agree with exile 360. Avira and MSE are excellent free AV products. Personally, I prefer to put MSE on my customers computers because it is completely free and doesn't flash up any nag screens etc. For paid protection, I also recommend ESET NOD32 for slower computers and Kaspersky for the modern faster computers. I an not keen on AVG because it doesn't pass all the Spycar tests. So, whilst it may be a sort of OK antivirus program, it's not going to be very effective if some 'Rogue' AV/AS product tries to take over your computer. Obviously I also recommend MBAM realtime protection in addition to an antivirus program for the best level of protection.
  15. That's a really nice retail box. I hope you can get it into PC World and Staples in the UK. They are on the TV all the time over here and I think they would sell a lot of boxes.