jgt1942

I forgot to mention, the images and directions you supplied were SUPER!!!!!

That is correct several years ago I frequently lost the list of PINNED documents in Word, e.g. the files you regularly used at pinned to the top of the list when you click File > Open. It was so annoying I created a macro to save the list every time I opened word. Thus when I notice it was not the full list I could easily recover the last time it was good. I assume this is a new feature in MB because it has been at least 4 years since I created the macro. Turning off "Office VBA7 abuse prevention" resolved the issue. Suggestion: This seems to be a good feature it would be nice if I could create an exception list and then I could still have the safety advantages of the function. Suggestion: When I open the settings window in MB or similar windows, my simple mind does not see any logical order to the list. If there is no logical order why not just have them in alphabetical order thus making them easier to find?

Thanks!!! I'm not in a rush, especially since I have a work around. BTW in the past I did a lot of beta software testing. If the development team needs a tester please add me to the bata teater list.

I followed the steps and after running the scan no issues were found. I then turned Sync back on in Chrome. Darn! I still have the issue with word 2013. I think I did everything you suggested. Again I ran a MB scan and nothing was found, I'm now running the support tool and getting the logs. The logs are attached, I'm going to bed, zzzzzzzzz mbst-grab-results.zip

OK it looks like the reinstall resolved the issue but I had problems with the process. I clicked the Clean option and the Malwarebytes Premium was uninstalled. When prompted to install I proceeded but somewhere it failed. I tried the entire procedure a 2nd time and again it failed with the same error ("Malwarebytes for Windows installation has been canceled.") I closed the tool, rebooted my PC, GEE it took a LONG time (333 seconds). I'll recheck the reboot again tomorrow, It is late and I need to get to bed. After the PC rebooted I downloaded the latest from the website, actually what I downloaded was and EXE that would download the latest and start the install. I would have preferred to actually download the code so I could put the copy in my Code library. The install was successful without any issues. I ran the Support tool, and created the logs. They are attached. I noticed that the ZIP file is MUCH smaller than the previous file I created. As scan is scheduled for 0200 hours but I kicked it off because MB in the systray had a notice that a scan had not been run. Still I cannot open Word 2013 files without issues. Initially after reinstalling I was able to open word files but now I cannot. I turned Real-time protection off, now I can open word files. I ran a scan mbst-grab-results.zip Scan results 2021 0830.txt

Will do, I want to resolve the issue. For years I have used Hard Disk Sentinel, it has a feature that reports the health of the hard drives and estimated life of the drive. Normally when a drive falls below 25% health I will pull the trigger and replace the drive. The current failure, e.g. disk 8, is a weird one and I'm working with the developer of HDS, that's why I'm running the current test. The developer lives in Hungry and we're trying to avoid sending the drive to him. I'm about ready to bite the bullet and send him the drive. He has considerable more knowledge in this area than I ever will have. It will be interesting to see what he discovers and possibly why HDS did not raise a red flag. It may be one of those weird things that just happen and near impossible to detect. I'm paranoid about backups!!! I run nightly incremental backups of my OS drive and every 7 days create a full BU and keep 5 generations of BUs. I've been burned too many times and once got burned because I only had three generations. Recently I had some weird issue on my PC and recovered using the oldest BU generation I had. For my data I keep two different mirror copies which run nightly as well. As a result of all my BUs I have considerable space devoted to them, in total I have 70+ TB of HD space. I've not made the jump to store all the BUs in the cloud but now that I have a very fast internet connection I may give it a try. My weak link in my BUs is everything is local on one PC. This is pushing me to consider the cloud or a NAS. I looked into the NAS in the past but did not make the move. Even with fast internet access the Cloud is still slower than local or a NAS attached to my network. One of the reason I have not gone to the Cloud is because of my son. He is a financial advisor and per his compliance he cannot store any data in the cloud. I want him to have a BU method very similar to mine. For him I implemented Acronis using two USB drives where one drive is off site for a week and then he swaps. Because he is only backing up his laptop this is an easy inexpensive solution. Another area of risk for me is the fact that I don't have a security ring to protect the BU drives. This is lack of knowledge on my part. Thanks for the links, while reading your suggested link I followed another link in the post (https://blog.macrium.com/cloud-vs-nas-vs-external-storage-for-backup-how-do-they-compare-80bf83bdff42) Cloud vs. NAS vs. external storage for backup: how do they compare?

I looked into this a bit more. The reason for the failure is due to the fact that an Acronis script file is missing. I'm confused as to why Acronis is scheduled to run this script if it does not exist. I have not changed my Acronis settings in a long time. I estimate it has been over a year since the last change. I see that the time of failure was between 10:20:00 and 10:55:00 PM. Normally I have my backup run in the very early hours of the day. My current Acronis schedule is set to run at 0249 hours and is reporting success. I'm trying to find the "why" and working with Acronis support.

I uninstalled Bonjour and then attempted to open Word 2013, it failed with the same error. I'm attempting to determine if I have problems with Acronis and have posted in the Acronis community forum. Yes DISK 8 has issues. Recently it failed completely and the OS could not see it. I removed it from the PC, installed a new 14TB drive, restored all of my data from backups to the new drive. Two days ago I reinstalled the failed drive, when I installed the drive much to my surprise I could see and use the drive. I then decided to perform test using Hard Disk Sentinel. First I ran a READ test where HDS test all sectors of the drive in read mode. It did report that there was a bad sector. I then ran the REPAIR test, it is still running after 21 hours. This test will read/write the data and perform a repair on bad sectors. The current test has been running for 20 hours because it has encountered a bad sector and is having problems repairing the sector(s). I can pause the test and resume later but for now I want to let it run. Depending on the final results of the test (there are other test I can run but they destroy the data which is not a real issue for me since I have it backed up) and feedback from the developer of HDS, I will determine if I want to trust the drive and use it. I was using it because it seemed to fix a lot of issues for me. However, it could be a "feel good" application and I don't have the skill to verify otherwise. Thanks for the feedback. Yes I do! The bulk are daily backups but I do need to review all of the task and ensure I do need them. Some will be obvious and others will require a bit of research on my part (bummer, more to learn). OK it is HIGH on my list. I currently have family visiting and need to spend time with them but later today I will start down this path. Thanks again for your help.

This actimbst-grab-results.zipon breaks word 2013 for me. I've attached the support tool results. I greatly appreciate your help!!!

I have an issue very similar to I attempted the suggested solutions but none is working for me. My macros that I've used in word for years are not working. I don't recall exactly when I last used Word 2013 (part of office 2013 pro) but this after noon I attempted to create a new word document and noticed that my modified word template (normal.dotm) was NOT being used. I restored the template using a file dated 06/14/20 and now I get the Exploited blocked message. It does not matter if I attempt to open the new document or one that I previously created, nor can I open the Normal.dotm file. I can open Word in safe mode. I'm currently using Malwarebytes Premium 4.4.5 I just replaced the normal.dotm file with one dated 08/11/18 and word still fails to open and I see the exploit blocked. I just right-clicked on the Malwarebytes icon in the Systray and turned off "Exploit Protection" and now I can successfully open Word. Do you have a dummies version explanation for a solution?

malwarebytes keeps blocking vfgrse.com and feed-5613.coderformylife.info My assumption that they are bad and should be removed. I've run ADWCleaner and Farbar, attached are the Farbar logs. After the logs were created I clicked on the Farbar button on the far right, a window opened I closed it and Farbar was closed. I've looked at the logs, in the Additional.txt file I do see Application and System errors, at this time I don't know what I should do to correct them. My assumption is that I should not have any errors. Most likely I have stuff installed that should be removed, at this time I don't know if anything should be removed. Suggestions????? FRST.txtAddition.txt

My current efforts are to (1) find and remove the darn akamaihd thing (2) improve system performance. I may have one more system build I'd like to do but this is mainly on the maybe list. I really don't "need" it but I "want" it. If you did not see anything in the reports I previously attached then I will look elsewhere. Much thanks for your help.

OK that sounds reasonable. I have stopped the scan and will rely on KTS. I know that I have issues with the system and have started to understand Microsoft Sysinternals and I have a long uphill road ahead. It is difficult to teach an old dog new tricks. There is a lot of stuff I don't understand and need the dummies version of the instructions. .The backup drives are internal drives connected to the bus. I wanted to get a NAS unit but keep putting it off but I'd still have the same exposure if it is connected to my network or is this a wrong statement. I actually have three sets of internal drives (1) data (2/3) two sets of backup drives containing two sets of backups. I've considered using cloud storage but the transfer speed is so slow and backing up 15TB would take a LONG time. My ISP upload speed is rather slow. I'm willing to listen to your suggestions for better suggestions. At this time of my life I'm not as dependent on the stuff I have on the PC and most is just for fun but that does not mean I don't want to protect it nor do I want to be stupid about it. The data (15TB) and backup (36TB) are different drives but all in the same system. Many years ago I did use tape but when the price of HDs dropped and it was time to upgrade the tape system I switched to HDs. I'm now on a fixed income (retired) thus whatever changes I implement now hopefully will be inexpensive. In the past after ditching the tape BU I switched to RAID and used RAID 5 and then converted to RAID 6, about 8 years ago I swapped out the RAID for direct connected HDs. Currently, the smallest drive is my boot drive (500GB SSD) and then the next smallest is 3TB (2 of these). I have a few 4TB, 6TB, and one 8TB. Possibly I will replace one of the smaller drives with a much larger drive but this also means that I would reshuffle the drive contents of the other drives but still keeping data and the two BU sets on unique drives.

Step 3 OK I just ran Farbar Recovery Scan Too the two files are attached. Looks like I have several action items which I need to learn more about what is on my system. Currently, I'm running a FULL system scan and this is taking a LONG time. So far 62 hours have lapsed and per the icon in the taskbar it has about 10% more to go. I have just over 50TB (14.5TB data and 25.5TB backups) of storage on this system. It serves as my main system thus it has all of my libraries and backup drives. I realize that having all the backup drives in one tower and in one location is not the best but it is what it is. The current scan has identified a bunch of "malware", I'll let MB do what is necessary but I'd like to just delete the folder containing the malware but MB does not make this easy. It would be super helpful if I could right-click on the entry in MB and open the folder. Thus to properly clean the system it will take a few hours. The other MB finds are PUPs, in total so far MB found 667 issues. In that MB is scanning my backups (in some fashion I backup ALL of my libraries) it will find the same issue multiple times. I should not have included the backup drives in the scan. Assuming I remove the issue from the library drives then the issue should automatically be removed from the backup drive in the next backup cycle. In MB I can view the items detected during the scan but I don't see any way to save this info. Is it possible to open the MB results file in some editor so I can act on the results in a more logical fashion? Addition.txt Fixlog.txt

Step 3 OK I just ran Farbar Recovery Scan Too the two files are attached. Looks like I have several action items which I need to learn more about. Addition.txt FRST.txt