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mbamext.dll won't delete/Malwarebytes won't run


okieguy

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Malwarebytes will not run. Tried to uninstall and reinstall, with no luck. When uninstalled, "mbamext.dll" remains and cannot delete manually.

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DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by John Heim at 9:31:39 on 2011-12-28

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.4030.1196 [GMT -5:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

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C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\SysWOW64\astsrv.exe

C:\Program Files (x86)\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe

C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

C:\Windows\system32\CISVC.EXE

C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\IBM\Lotus\Notes\nsd.exe

C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files (x86)\IBM\Lotus\Notes\ntmulti.exe

C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Altaro\Oops!Backup\OopsBackup.Service.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Verizon\McciTrayApp.exe

C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray64.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\Adobe\Elements 9 Organizer\ElementsOrganizerSyncAgent.exe

C:\Program Files (x86)\OpenDNS Updater\OpenDNSUpdater.exe

C:\Program Files (x86)\Altaro\Oops!Backup\OopsBackup.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Windows\SysWOW64\WDBtnMgr.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe

C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Nova Development\Print Artist Platinum\ReminderApp.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Program Files (x86)\Altaro\Oops!Backup\OopsBackup.Engine.exe

C:\Windows\system32\conhost.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\STacSV64.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files (x86)\Common Files\PX Storage Engine\VxBlockServer.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\IBM\Lotus\Notes\NLNOTES.EXE

C:\Program Files (x86)\IBM\Lotus\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2.20110310-0045\win32\x86\notes2.exe

C:\Program Files (x86)\IBM\Lotus\Notes\ntaskldr.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uSearch Bar = Preserve

mWinlogon: Userinit=userinit.exe

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

uRun: [PhotoshopElements8SyncAgent] C:\Program Files (x86)\Adobe\Elements 9 Organizer\ElementsOrganizerSyncAgent.exe

uRun: [OpenDNS Updater] "C:\Program Files (x86)\OpenDNS Updater\OpenDNSUpdater.exe" /autostart

uRun: [Oops!Backup] C:\Program Files (x86)\Altaro\Oops!Backup\OopsBackup.exe AUTOSTART

uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

mRun: [<NO NAME>]

mRun: [WD Button Manager] WDBtnMgr.exe

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Nikon Transfer Monitor] C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe

mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [Google Quick Search Box] "C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

mRun: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [AddressBookReminderApp] C:\Program Files (x86)\Nova Development\Print Artist Platinum\ReminderApp.exe

StartupFolder: C:\Users\JOHNHE~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Free YouTube Download - C:\Users\John Heim\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

Trusted Zone: intuit.com\ttlc

Trusted Zone: real.com\rhap-app-4-0

Trusted Zone: real.com\rhapreg

Trusted Zone: rhapsody.com\rhap-app-4-0

Trusted Zone: rhapsody.com\rhapreg

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB

DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemywifi.verizon.net/sdcCommon/download/WIFI/Verizon%20WiFi%20Installer.cab

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab

DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/68.16/uploader2.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab

DPF: {983A9C21-8207-4B58-BBB8-0EBC3D7C5505} - hxxps://amer-ml21.amer.csc.com/dwa8W.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://systemrequirementslab.com.s3.amazonaws.com/iduu/bin/srldetect_intel.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://hallkesmodel.webex.com/client/T27LD/webex/ieatgpc1.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.1.1 208.67.222.222

TCP: Interfaces\{CDCCA994-5485-4539-9CC5-655413393028} : DhcpNameServer = 192.168.1.1 208.67.222.222

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~3\GO36F4~1.DLL

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

mASetup: {4E90AD03-7AA2-462A-A792-A393C270ACED} - regedit.exe /s "C:\SUPPORT\LotusBak\HKCU-cleanup.reg"

BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO-X64: 0x1 - No File

BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO-X64: HP Print Enhancer - No File

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

BHO-X64: HP Smart BHO Class - No File

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll

TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File

EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File

mRun-x64: [(Default)]

mRun-x64: [WD Button Manager] WDBtnMgr.exe

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatchTray12.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [Nikon Transfer Monitor] C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe

mRun-x64: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

mRun-x64: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun-x64: [Google Quick Search Box] "C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

mRun-x64: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup

mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"

mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"

mRun-x64: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [AddressBookReminderApp] C:\Program Files (x86)\Nova Development\Print Artist Platinum\ReminderApp.exe

AppInit_DLLs-X64: C:\PROGRA~2\Google\GOOGLE~3\GO36F4~1.DLL

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]

R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-21 1156216]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111226.001\IDSviA64.sys [2011-12-26 488568]

R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]

R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-6 169408]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]

R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-23 127352]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-23 13336]

R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2010-10-13 143360]

R2 Lotus Notes Diagnostics;Lotus Notes Diagnostics;C:\Program Files (x86)\IBM\Lotus\Notes\nsd.exe [2010-8-11 3417480]

R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-5-11 517632]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe [2011-5-2 130008]

R2 OopsBackup.Service.exe;Oops!Backup Service;C:\Program Files (x86)\Altaro\Oops!Backup\OopsBackup.Service.exe [2011-9-29 22016]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-1-11 240232]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-12 138360]

R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-30 135664]

S2 RoxLiveShare10;LiveShare P2P Server 10;"C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe" --> C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [?]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe [2009-7-24 219632]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2010-1-31 30192]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-30 135664]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]

S3 Revoflt;Revoflt;C:\Windows\system32\DRIVERS\revoflt.sys --> C:\Windows\system32\DRIVERS\revoflt.sys [?]

S3 RoxMediaDB12;RoxMediaDB12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe [2009-7-24 1116656]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2011-12-28 14:07:08 -------- d-----w- C:\Users\John Heim\AppData\Roaming\smkits

2011-12-28 13:28:46 388096 ----a-r- C:\Users\John Heim\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2011-12-28 13:28:46 -------- d-----w- C:\Program Files (x86)\Trend Micro

2011-12-28 07:36:30 -------- d-----w- C:\Users\John Heim\AppData\Local\{942AB32C-0CFA-4079-8685-E76A9E3148A1}

2011-12-28 07:36:20 -------- d-----w- C:\Users\John Heim\AppData\Local\{741F9257-AF87-4E61-BD27-9DE252177284}

2011-12-27 19:35:52 -------- d-----w- C:\Users\John Heim\AppData\Local\{6332B971-FDAC-4C2A-8471-8588A8389D35}

2011-12-27 19:35:42 -------- d-----w- C:\Users\John Heim\AppData\Local\{C3D67868-7091-4B46-9AB5-73C10B7664FC}

2011-12-27 07:11:58 -------- d-----w- C:\Users\John Heim\AppData\Local\{469BAE93-AD40-4947-8D16-E7006DBD327E}

2011-12-27 07:11:48 -------- d-----w- C:\Users\John Heim\AppData\Local\{BA0B58BD-2203-4AF7-8F4E-8B00A2791E0C}

2011-12-26 17:52:16 -------- d-----w- C:\Users\John Heim\AppData\Local\{C1028C39-0D31-41D7-8ABE-5594034B378D}

2011-12-26 17:51:16 -------- d-----w- C:\Users\John Heim\AppData\Local\{D121458B-4F61-40AC-9911-12426E4EEE94}

2011-12-26 03:33:01 -------- d-----w- C:\Users\John Heim\AppData\Local\{88986091-6982-4481-8414-FAFE3A8BEED6}

2011-12-26 03:32:39 -------- d-----w- C:\Users\John Heim\AppData\Local\{12767C73-1C6B-486C-9C8B-D6464C45648C}

2011-12-25 15:32:04 -------- d-----w- C:\Users\John Heim\AppData\Local\{EF032107-19A5-4845-BB5F-3C04FB56FB28}

2011-12-25 15:31:26 -------- d-----w- C:\Users\John Heim\AppData\Local\{46827E1D-5F2B-49A2-92FC-1EAC5D96DE47}

2011-12-25 03:31:10 -------- d-----w- C:\Users\John Heim\AppData\Local\{E14448FC-1490-47DB-9320-36B2F5A2AFD7}

2011-12-25 03:30:49 -------- d-----w- C:\Users\John Heim\AppData\Local\{877C3493-D3C6-4313-8662-5C706BF69898}

2011-12-24 15:30:36 -------- d-----w- C:\Users\John Heim\AppData\Local\{1BD06B13-164E-413E-AE3C-6D1C636BE56D}

2011-12-24 15:30:15 -------- d-----w- C:\Users\John Heim\AppData\Local\{24BA8514-666E-4233-A3EB-980EB9AA0194}

2011-12-24 03:29:43 -------- d-----w- C:\Users\John Heim\AppData\Local\{7E72CF79-7B0B-4719-98D5-2A5F5DCE027A}

2011-12-24 03:29:22 -------- d-----w- C:\Users\John Heim\AppData\Local\{5872A949-9F27-4638-9F39-62EF5ABEF7E0}

2011-12-23 14:38:42 -------- d-----w- C:\Users\John Heim\AppData\Local\{CB037D1D-B98C-4C9F-81E0-79F49EEFA440}

2011-12-23 14:38:20 -------- d-----w- C:\Users\John Heim\AppData\Local\{DC93F1E1-4A33-486F-8AA5-B88C2E82EA8B}

2011-12-23 02:38:08 -------- d-----w- C:\Users\John Heim\AppData\Local\{6E631CD3-2539-4CB5-99CE-F80D5A81DFED}

2011-12-23 02:37:46 -------- d-----w- C:\Users\John Heim\AppData\Local\{3980CF02-FB95-45ED-986F-44FCC63F2872}

2011-12-22 14:37:22 -------- d-----w- C:\Users\John Heim\AppData\Local\{91742784-0ED3-4397-B2BA-6F158AF1598D}

2011-12-22 14:37:09 -------- d-----w- C:\Users\John Heim\AppData\Local\{5F2BB9DE-2590-4BBB-8362-E427457ACC0C}

2011-12-22 01:47:12 -------- d-----w- C:\Users\John Heim\AppData\Local\{DA208CB9-7CE7-42F1-B0A3-A8DA5948C8C0}

2011-12-22 01:46:51 -------- d-----w- C:\Users\John Heim\AppData\Local\{F9172BA5-2FD1-4588-AF37-90B493E6A37F}

2011-12-21 13:46:39 -------- d-----w- C:\Users\John Heim\AppData\Local\{35C332E8-4256-4056-8193-6D243AFA2506}

2011-12-21 13:46:17 -------- d-----w- C:\Users\John Heim\AppData\Local\{C604093B-7FD3-4886-A2D6-41C3CAAFFA21}

2011-12-21 01:46:03 -------- d-----w- C:\Users\John Heim\AppData\Local\{C5194F3C-84C9-4A1B-BF16-EE39D05323B2}

2011-12-21 01:45:39 -------- d-----w- C:\Users\John Heim\AppData\Local\{6947AA7C-F27B-4AB0-B0B9-0977F59E64F2}

2011-12-20 13:45:27 -------- d-----w- C:\Users\John Heim\AppData\Local\{4E9E653D-D2B7-4D13-9F9D-950A6DF34F35}

2011-12-20 13:45:06 -------- d-----w- C:\Users\John Heim\AppData\Local\{2F3D7A54-EFAA-4B72-89E4-B94030F49403}

2011-12-20 01:44:54 -------- d-----w- C:\Users\John Heim\AppData\Local\{036ADD0C-9158-408C-B2C4-3EBC1F0A80A9}

2011-12-20 01:44:33 -------- d-----w- C:\Users\John Heim\AppData\Local\{BC1AE322-C3F1-465D-89AD-6405777CEF9F}

2011-12-19 13:44:21 -------- d-----w- C:\Users\John Heim\AppData\Local\{0E133A0F-96F3-486A-8DB9-91818EFC4C60}

2011-12-19 13:44:00 -------- d-----w- C:\Users\John Heim\AppData\Local\{92B29FFE-3229-48E2-8A7F-84E30FB0E69E}

2011-12-19 01:43:48 -------- d-----w- C:\Users\John Heim\AppData\Local\{4A5BBDA9-5AB9-417F-B6BF-28CB0FE698F5}

2011-12-19 01:43:27 -------- d-----w- C:\Users\John Heim\AppData\Local\{50B81B24-6953-4A50-B037-1A89E050A9C8}

2011-12-18 13:43:07 -------- d-----w- C:\Users\John Heim\AppData\Local\{7CD63261-7D3D-45F2-9D7F-488880134FAD}

2011-12-18 13:42:43 -------- d-----w- C:\Users\John Heim\AppData\Local\{0C436901-7E9A-44A5-945C-EF2058AC2B00}

2011-12-18 01:42:03 -------- d-----w- C:\Users\John Heim\AppData\Local\{EE64C8BE-E4D9-49D2-83B6-56CB2E675E8C}

2011-12-18 01:41:52 -------- d-----w- C:\Users\John Heim\AppData\Local\{C15BF2FB-9E89-4A31-9232-07B4DBBA8C38}

2011-12-17 13:24:08 -------- d-----w- C:\Users\John Heim\AppData\Local\{2DFF9AFD-3A60-47C7-A756-8F27D3B6EF07}

2011-12-17 13:23:45 -------- d-----w- C:\Users\John Heim\AppData\Local\{1A8DC779-FD6C-4952-A769-28EEA5ABF47C}

2011-12-17 01:23:32 -------- d-----w- C:\Users\John Heim\AppData\Local\{6E21B77D-5A5F-4274-8F6C-5268D99BB893}

2011-12-17 01:23:11 -------- d-----w- C:\Users\John Heim\AppData\Local\{B981162E-D472-4D2F-A1EE-51CA20BE12B8}

2011-12-16 13:22:58 -------- d-----w- C:\Users\John Heim\AppData\Local\{4A5D2E76-BEB2-4688-B253-778057C19323}

2011-12-16 13:22:46 -------- d-----w- C:\Users\John Heim\AppData\Local\{9B5B5C64-410F-4A7A-918B-E6AA165A50B4}

2011-12-15 19:24:14 -------- d-----w- C:\Users\John Heim\AppData\Local\{3619E029-6899-4422-8C3E-BA36D6CB17C2}

2011-12-15 19:23:53 -------- d-----w- C:\Users\John Heim\AppData\Local\{EEAAA962-93C8-43CD-89AF-0E424D54B295}

2011-12-15 07:23:39 -------- d-----w- C:\Users\John Heim\AppData\Local\{2C9B2C3E-FA74-4F7B-9507-080D9B158D35}

2011-12-15 07:23:26 -------- d-----w- C:\Users\John Heim\AppData\Local\{15E2028A-1E5C-40D2-9087-293DA597160B}

2011-12-14 16:14:30 -------- d-----w- C:\Users\John Heim\AppData\Local\{F87B11AB-1024-4B6C-A55C-91B7416AC32E}

2011-12-14 16:14:19 -------- d-----w- C:\Users\John Heim\AppData\Local\{B40F37B5-CB89-4AD2-B21D-531823ED58B3}

2011-12-14 12:14:11 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2011-12-14 12:14:10 3145216 ----a-w- C:\Windows\System32\win32k.sys

2011-12-14 12:14:08 723456 ----a-w- C:\Windows\System32\EncDec.dll

2011-12-14 12:14:08 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll

2011-12-14 12:14:04 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-12-14 12:14:04 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-12-14 04:14:07 -------- d-----w- C:\Users\John Heim\AppData\Local\{333EFD88-A37B-4645-898B-E1250592A274}

2011-12-14 04:13:46 -------- d-----w- C:\Users\John Heim\AppData\Local\{0F870BB2-B0C0-4761-979E-3E99EE1C3B90}

2011-12-13 16:13:28 -------- d-----w- C:\Users\John Heim\AppData\Local\{7DF48E1B-490E-470D-BD21-EE73299049BD}

2011-12-13 16:13:08 -------- d-----w- C:\Users\John Heim\AppData\Local\{BDE70E23-9960-4309-BCF4-2B1B0938B1E6}

2011-12-13 03:11:07 -------- d-----w- C:\Users\John Heim\AppData\Local\{7376BB34-6A83-4117-9222-F57716B8703D}

2011-12-13 03:10:46 -------- d-----w- C:\Users\John Heim\AppData\Local\{C7DCBB04-4783-4094-89F5-C9227F29C628}

2011-12-12 15:10:22 -------- d-----w- C:\Users\John Heim\AppData\Local\{CE6501B0-5586-441C-AE74-C71535160A3F}

2011-12-12 15:10:04 -------- d-----w- C:\Users\John Heim\AppData\Local\{5122B705-0598-4221-8E23-4878F9199D57}

2011-12-12 01:26:32 -------- d-----w- C:\Users\John Heim\AppData\Local\{84F37E31-DBA7-4CAA-A93A-3CFE33C63449}

2011-12-12 01:26:11 -------- d-----w- C:\Users\John Heim\AppData\Local\{3FCA4157-B546-4784-9667-71B39DE855D3}

2011-12-11 13:25:48 -------- d-----w- C:\Users\John Heim\AppData\Local\{B7E7C3B4-C09C-4768-85D9-DACF0C2EA310}

2011-12-11 13:25:26 -------- d-----w- C:\Users\John Heim\AppData\Local\{AC07D28E-4FC5-4E6E-8F28-6BC424456200}

2011-12-11 01:24:53 -------- d-----w- C:\Users\John Heim\AppData\Local\{B306D816-B2D6-4B57-83E3-E96A5266B7C0}

2011-12-11 01:24:42 -------- d-----w- C:\Users\John Heim\AppData\Local\{8F9A6341-949A-45C0-9BE4-CB61B640E764}

2011-12-10 13:21:57 -------- d-----w- C:\Users\John Heim\AppData\Local\{52EE98F2-BE6D-4F27-A967-C095D2343B60}

2011-12-10 13:21:45 -------- d-----w- C:\Users\John Heim\AppData\Local\{DD95063D-D1B8-403A-92DC-87CDD0921197}

2011-12-10 00:55:22 -------- d-----w- C:\Users\John Heim\AppData\Local\{2B1FCDD6-8BE7-4F45-894A-6686F5534A91}

2011-12-10 00:55:00 -------- d-----w- C:\Users\John Heim\AppData\Local\{E829046D-0CD0-4F50-8678-A2DCAF0598F4}

2011-12-09 12:54:49 -------- d-----w- C:\Users\John Heim\AppData\Local\{071D21F9-9782-45C3-A803-65E531B95954}

2011-12-09 12:54:36 -------- d-----w- C:\Users\John Heim\AppData\Local\{43D4F964-742A-43CC-B958-9A10537880F6}

2011-12-09 00:30:35 -------- d-----w- C:\Users\John Heim\AppData\Local\{C30DE61B-AA28-4207-828B-74557127BCCB}

2011-12-09 00:30:21 -------- d-----w- C:\Users\John Heim\AppData\Local\{39DB094D-FF1B-4660-946B-4418D8152505}

2011-12-08 12:30:07 -------- d-----w- C:\Users\John Heim\AppData\Local\{3FEB9820-F71D-4E3E-8CAE-49C2664E846C}

2011-12-08 12:29:52 -------- d-----w- C:\Users\John Heim\AppData\Local\{4AB221FD-BBD9-491C-95A6-8937BA55AEE7}

2011-12-07 23:58:46 -------- d-----w- C:\Users\John Heim\AppData\Local\{A4FBA861-244C-4ABE-A3DC-9DE691B8312D}

2011-12-07 23:58:28 -------- d-----w- C:\Users\John Heim\AppData\Local\{8D8049CF-06AB-4315-B1E0-EED15F14EF7B}

2011-12-07 07:42:49 -------- d-----w- C:\Users\John Heim\AppData\Local\{C5928FCA-1822-440A-9B2E-3ABAA6287DF5}

2011-12-07 07:42:38 -------- d-----w- C:\Users\John Heim\AppData\Local\{E06CA4E7-38D6-4A79-AC33-BDDB500A645C}

2011-12-06 19:39:07 -------- d-----w- C:\Users\John Heim\AppData\Local\{43A88D82-2F1E-4E44-8721-D7492AE6A1B2}

2011-12-06 19:38:57 -------- d-----w- C:\Users\John Heim\AppData\Local\{CA70291F-B6A3-4B81-BC22-811B3E1E0A22}

2011-12-06 07:37:19 -------- d-----w- C:\Users\John Heim\AppData\Local\{4C127B3E-2945-4742-9F93-44DFC2CFB9D1}

2011-12-06 07:37:08 -------- d-----w- C:\Users\John Heim\AppData\Local\{25CF49DB-B010-4865-B71B-4C8F1C9A52E5}

2011-12-05 17:28:50 -------- d-----w- C:\Users\John Heim\AppData\Local\{C9537A45-48EB-4B9A-BAC0-F8EFA2C8A45D}

2011-12-05 17:28:37 -------- d-----w- C:\Users\John Heim\AppData\Local\{403D0D26-7D9E-4B6C-B1FD-BB699BFEC9D2}

2011-12-04 15:44:04 -------- d-----w- C:\Users\John Heim\AppData\Local\{E4863F28-9FF6-43E1-8C02-AB85DA9A2BD5}

2011-12-04 15:43:48 -------- d-----w- C:\Users\John Heim\AppData\Local\{71B156EB-0ED1-4152-AD69-B8E49FC97A1B}

2011-12-04 03:17:40 -------- d-----w- C:\Users\John Heim\AppData\Local\{30C00AE3-5732-44E7-AED7-A06C7B125D7B}

2011-12-04 03:17:17 -------- d-----w- C:\Users\John Heim\AppData\Local\{8411805D-19B7-4544-9F65-2B605CABE020}

2011-12-03 15:17:05 -------- d-----w- C:\Users\John Heim\AppData\Local\{F8F415E8-F8B9-44AF-8D97-33AA3E1E8FEF}

2011-12-03 15:16:55 -------- d-----w- C:\Users\John Heim\AppData\Local\{A2F25B4A-EF75-4333-91B3-879275EC3C93}

2011-12-03 02:51:03 -------- d-----w- C:\Users\John Heim\AppData\Local\{68D35C52-3F06-4CC7-9DF7-1D9C1C2C1171}

2011-12-03 02:50:52 -------- d-----w- C:\Users\John Heim\AppData\Local\{4E277BC9-1C8B-42A2-BC01-888381D6670D}

2011-12-02 14:41:49 -------- d-----w- C:\Users\John Heim\AppData\Local\{BADEDC91-36A7-41A7-B784-3DE165DCBAA7}

2011-12-02 14:41:30 -------- d-----w- C:\Users\John Heim\AppData\Local\{CB99F44C-120F-4B57-A4CF-C8C92F50A757}

2011-12-01 19:16:53 -------- d-----w- C:\Users\John Heim\AppData\Local\{DEAA4640-0298-401A-A1EF-8176B604C1FE}

2011-12-01 19:16:32 -------- d-----w- C:\Users\John Heim\AppData\Local\{EFA7E3D9-3995-4019-A17F-B8F45A3D7B0D}

2011-12-01 07:16:19 -------- d-----w- C:\Users\John Heim\AppData\Local\{4FDD8AFE-6013-4587-8447-11CC23747748}

2011-12-01 07:15:58 -------- d-----w- C:\Users\John Heim\AppData\Local\{DAB289DA-70D4-499F-963C-584862386B8F}

2011-11-30 19:15:32 -------- d-----w- C:\Users\John Heim\AppData\Local\{0BD1F890-10FB-4BBF-A51A-0AD2F798F8C5}

2011-11-30 19:15:20 -------- d-----w- C:\Users\John Heim\AppData\Local\{D88664BD-A6AD-479E-BAF8-27D91CA8C9A8}

2011-11-30 02:59:49 -------- d-----w- C:\Users\John Heim\AppData\Local\{A17BC9EA-3359-4A21-A145-5A4279FA552D}

2011-11-30 02:59:38 -------- d-----w- C:\Users\John Heim\AppData\Local\{F002AE3B-172B-4BE3-AE7C-5E5377C8E50E}

2011-11-29 14:32:04 -------- d-----w- C:\Users\John Heim\AppData\Local\{D4265956-7E5D-4FEE-B693-52C811504169}

2011-11-29 14:31:50 -------- d-----w- C:\Users\John Heim\AppData\Local\{8EAF2F93-63C5-4AD4-8472-972AACF1DA15}

2011-11-28 23:41:33 -------- d-----w- C:\Users\John Heim\AppData\Local\{D7ADA1AC-AFD1-4284-A1F3-547B30653028}

2011-11-28 23:41:11 -------- d-----w- C:\Users\John Heim\AppData\Local\{8BF5CE46-7878-474A-AA75-128942F85E6D}

.

==================== Find3M ====================

.

2011-11-18 12:11:43 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-04 01:53:39 2309120 ----a-w- C:\Windows\System32\jscript9.dll

2011-11-04 01:44:47 1390080 ----a-w- C:\Windows\System32\wininet.dll

2011-11-04 01:44:21 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl

2011-11-04 01:34:43 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2011-11-03 22:47:42 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll

2011-11-03 22:40:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2011-11-03 22:39:47 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-11-03 22:31:57 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2011-10-24 19:29:02 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2011-10-24 19:29:02 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

2011-10-03 09:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys

.

============= FINISH: 9:32:04.33 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 1/29/2010 11:46:28 PM

System Uptime: 12/28/2011 7:48:03 AM (2 hours ago)

.

Motherboard: Dell Inc. | | 0CT017

Processor: Intel® Core2 CPU 6700 @ 2.66GHz | Microprocessor | 2660/1066mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 619 GiB total, 432.847 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 5.347 GiB free.

E: is FIXED (NTFS) - 216 GiB total, 86.774 GiB free.

F: is FIXED (NTFS) - 72 GiB total, 71.909 GiB free.

G: is CDROM ()

H: is CDROM ()

I: is FIXED (NTFS) - 298 GiB total, 11.821 GiB free.

J: is FIXED (NTFS) - 466 GiB total, 196.989 GiB free.

K: is Removable

L: is Removable

M: is Removable

N: is Removable

O: is Removable

P: is FIXED (NTFS) - 312 GiB total, 203.254 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart 2700 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart 2700 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart C7100 series

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: HP

Name: Photosmart C7100 series

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

.

==== System Restore Points ===================

.

RP291: 12/9/2011 7:01:45 PM - Scheduled Checkpoint

RP292: 12/14/2011 4:35:17 PM - Windows Update

RP293: 12/14/2011 7:33:23 PM - Windows Update

RP294: 12/22/2011 2:56:28 AM - Scheduled Checkpoint

RP295: 12/28/2011 8:28:17 AM - Installed HiJackThis

.

==== Installed Programs ======================

.

Acrobat.com

Adobe AIR

Adobe Community Help

Adobe Photoshop Elements 9

Adobe Photoshop.com Inspiration Browser

Adobe Reader X (10.1.1)

AIO_CDA_ProductContext

AIO_CDA_Software

AIO_Scan

Amazon MP3 Downloader 1.0.10

AnswerWorks 5.0 English Runtime

Apple Application Support

Apple Software Update

Bing Bar

BufferChm

Business Contact Manager for Outlook 2007 SP2

C7100

c7100_Help

Canon DIGITAL CAMERA Solution Disk Software Guide

CANON iMAGE GATEWAY MyCamera Download Plugin

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon Internet Library for ZoomBrowser EX

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon Personal Printing Guide

Canon PowerShot S95 Camera User Guide

Canon Utilities CameraWindow DC 8

Canon Utilities CameraWindow Launcher

Canon Utilities Digital Photo Professional 3.9

Canon Utilities Movie Uploader for YouTube

Canon Utilities MyCamera

Canon Utilities PhotoStitch

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

CinemaNow Media Manager

Copy

Creative MediaSource 5

Creative WaveStudio 7

D3DX10

Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Destinations

DeviceDiscovery

DirectX 9 Runtime

DocProc

Elements 9 Organizer

Elements STI Installer

Fax

File Uploader

Free YouTube Download version 3.0.16.923

Garmin USB Drivers

Garmin WebUpdater

Google Desktop

Google Quick Search Box

Google Toolbar for Internet Explorer

Google Update Helper

Google Updater

GPBaseService2

HiJackThis

HP Update

HPDiagnosticAlert

HPPhotoGadget

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

HPSSupply

IBM Lotus Sametime Advanced Embedded 8.5.1

IBM Lotus Sametime Connect 8.0.2

IHA_MessageCenter

Intel® Control Center

Intel® Rapid Storage Technology

Internet TV for Windows Media Center

Java Auto Updater

Java 6 Update 29

Junk Mail filter update

Knoll Light Factory EZ Studio

LightScribe System Software

Lotus Notes 8.5.2

Magic Bullet Looks Studio

MarketResearch

Memorex exPressit Label Design Studio

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 1.1

Microsoft Office 2003 Web Components

Microsoft Office 2007 Primary Interop Assemblies

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Small Business Connectivity Components

Microsoft Office Word MUI (English) 2010

Microsoft Outlook Personal Folders Backup

Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit

Microsoft Silverlight

Microsoft SQL Server 2005

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)

Microsoft SQL Server Setup Support Files (English)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_CRT_x86

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser (KB973685)

Nikon Message Center

Nikon Message Center 2

Nikon RAW Codec

Nikon Transfer

Norton 360

NVIDIA PhysX

NVIDIA Stereoscopic 3D Driver

onOne Photo Essentials 3.0.3

Oops!Backup

OpenDNS Updater 2.2.1

Picture Control Utility

PicturesToExe 7.0

Pinnacle Studio 14

Pinnacle Studio Ultimate Collection Plugins

PrimoPDF -- by Nitro PDF Software

Print Artist Platinum 23

proDAD Heroglyph 2.5

proDAD Vitascene 1.0

Quicken 2010

Quicken 2011

QuickTime

Red Giant ToonIt Studio

Redist

Rhapsody

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Burn Manager

Roxio Burn Manager CDB

Roxio CinePlayer

Roxio CinePlayer Decoder Pack

Roxio Creator 2010

Roxio Creator 2010 Content

Roxio PhotoShow

Roxio Venue

Roxio Video Capture USB

Roxio Video Capture USB Driver

Savings Bond Wizard

Scan

SeaTools for Windows

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553353) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

SigmaTel Audio

SmartSound Quicktracks Plugin

SmartWebPrinting

SolutionCenter

Spelling Dictionaries Support For Adobe Reader 9

Status

Studio 11 Bonus DVD

SureThing Express Labeler

System Requirements Lab

System Requirements Lab for Intel

Thumbnail Selector

Toolbox

Trader's Little Helper 2.6.0

Trapcode 3DStroke Studio

Trapcode Particular Studio

Trapcode Shine Studio

TrayApp

Uninstall 1.0.0.1

UnloadSupport

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition

Update for Microsoft Outlook Social Connector (KB2583935)

Verizon Help and Support Tool

Verizon Media Manager

ViewNX

Vz In Home Agent

WebEx

WebReg

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live OneCare safety scanner

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Center Add-in for Flash

WT-4 Setup Utility

.

==== Event Viewer Messages From Past Week ========

.

12/28/2011 9:03:00 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.

12/28/2011 8:28:16 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Win7.

12/28/2011 7:49:53 AM, Error: Service Control Manager [7031] - The SigmaTel Audio Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

12/28/2011 7:49:35 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

12/28/2011 7:49:04 AM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

12/28/2011 7:47:37 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

12/28/2011 7:44:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

12/28/2011 7:44:51 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

12/28/2011 7:43:38 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

12/28/2011 7:43:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

12/28/2011 7:43:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

12/28/2011 7:43:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

12/28/2011 7:43:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

12/28/2011 7:43:09 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6

12/28/2011 7:16:07 AM, Error: Service Control Manager [7023] - The Power service terminated with the following error: The WMI request could not be completed and should be retried.

12/27/2011 9:18:44 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer MELINDALENOVO that believes that it is the master browser for the domain on transport NetBT_Tcpip_{CDCCA994-5485-4539-9CC5-655413393028}. The master browser is stopping or an election is being forced.

12/26/2011 7:17:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

12/23/2011 3:03:07 PM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.

12/23/2011 3:03:07 PM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

.

==== End Of File ===========================

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Have you looked at all these errors that have occurred:

12/28/2011 9:03:00 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.

12/28/2011 8:28:16 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Win7.

12/28/2011 7:49:53 AM, Error: Service Control Manager [7031] - The SigmaTel Audio Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

12/28/2011 7:49:35 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

12/28/2011 7:49:04 AM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

12/28/2011 7:47:37 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

12/28/2011 7:44:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

12/28/2011 7:44:51 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

12/28/2011 7:43:38 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

12/28/2011 7:43:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

12/28/2011 7:43:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

12/28/2011 7:43:35 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

12/28/2011 7:43:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

12/28/2011 7:43:09 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6

12/28/2011 7:16:07 AM, Error: Service Control Manager [7023] - The Power service terminated with the following error: The WMI request could not be completed and should be retried.

-----------------------------------

See if this works:

Uninstall MB and reboot

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Like This:

http://www.howtogeek.com/wp-content/uploads/2008/03/image51.png

Download and run mbam-clean.exe > reboot

http://www.malwarebytes.org/mbam-clean.exe

Download the new version > disable all other malware programs and see if it installs and runs.

MrC

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Thank you. The clean tool cleaned up the mbamext.dll file and Malwarebytes installed successfully. Quick scan shows no issues. Many thanks.

Have you looked at all these errors that have occurred:

-----------------------------------

See if this works:

Uninstall MB and reboot

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

image51.png

Download and run mbam-clean.exe > reboot

http://www.malwarebytes.org/mbam-clean.exe

Download the new version > disable all other malware programs and see if it installs and runs.

MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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