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Cant install MBM, Access denied.

Tink

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in Resolved Malware Removal Logs

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Tink

Tink

Posted
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My symptoms appear to be somewhat like Ozarkjoy's. Re-directed web sites for one, and cant install Malware Bytes. "Access denied" Heres my DDS logs. Thank you in advance for any help!!

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421

Run by test acct at 21:18:36 on 2012-01-30

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8190.6809 [GMT -8:00]

.

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2012\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe

C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2012\avgemca.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\DAODx.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe

C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\AVG\AVG2012\avgtray.exe

C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

D:\firefox 4\firefox.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\REGSVR32.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll

TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll

TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

mRun: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"

mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/select/asusTek_sys_ctrl3.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{CF8C6470-3FCB-47B6-93C3-3D55835D265B} : DhcpNameServer = 192.168.1.1

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll

TB-X64: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dll

TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll

mRun-x64: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"

mRun-x64: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"

mRun-x64: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun-x64: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\test acct\AppData\Roaming\Mozilla\Firefox\Profiles\9b16uyr0.default\

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]

R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]

R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2009-10-26 223464]

R2 WDBtnMgrSvc.exe;WD Drive Manager Service;C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe [2009-6-26 119296]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\system32\drivers\viahduaa.sys --> C:\Windows\system32\drivers\viahduaa.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 mbamchameleon;mbamchameleon;\??\C:\Windows\system32\drivers\mbamchameleon.sys --> C:\Windows\system32\drivers\mbamchameleon.sys [?]

S3 pwdrvio;pwdrvio;\??\C:\Windows\system32\pwdrvio.sys --> C:\Windows\system32\pwdrvio.sys [?]

S3 pwdspio;pwdspio;\??\C:\Windows\system32\pwdspio.sys --> C:\Windows\system32\pwdspio.sys [?]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]

.

=============== Created Last 30 ================

.

2012-01-31 04:54:32 -------- d-----w- C:\Users\test acct\AppData\Local\Mozilla

2012-01-31 04:54:10 -------- d-----w- C:\Users\test acct\AppData\Roaming\AVG2012

2012-01-31 04:54:09 -------- d-----w- C:\Users\test acct\AppData\Local\ATI

2012-01-31 04:37:02 29808 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys

2012-01-30 04:30:00 -------- d-----w- C:\Program Files\CCleaner

2012-01-30 04:23:49 -------- d-----w- C:\Program Files (x86)\Glarysoft

2012-01-30 04:20:00 -------- d-----w- C:\ProgramData\ParetoLogic

2012-01-30 04:20:00 -------- d-----w- C:\Program Files (x86)\ParetoLogic

2012-01-30 04:17:37 -------- d-----w- C:\ProgramData\SpeedyPC Software

2012-01-30 02:51:35 -------- d-----w- C:\Program Files (x86)\ESET

2012-01-21 19:12:52 -------- d-----w- C:\ProgramData\AVG2012

2012-01-21 18:39:42 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

.

==================== Find3M ====================

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2012-01-21 18:23:29 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-11-15 03:50:14 125376 ----a-w- C:\Windows\System32\drivers\scdemu.sys

.

============= FINISH: 21:26:02.35 ===============

Again, thanks for your help. I just purchased the Pro version, and cant install it :-)

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LDTate

LDTate

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post-32477-1261866970.gif

Logs will be closed if you haven't replied within 3 days

Do you have access to another pc to install MBAM?

If so, please do so.

After installing MBAM, Go to C:\Program Files\Malwarebytes' Anti-Malware\Chameleon

Copy the Chameleon folder to a flash / thumb drive and then copy it to the infected pc's desktop.

Open the Chameleon folder

Try clicking Test until one of them works.

MBAM will install, open and run a quick scan.

Post the scan results.

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LDTate

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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