tlheyman

I think I'm infected again...

6 posts in this topic

My PC has been giving me trouble again all this week. It's freezing up on me constantly and I wasn't even able to run a simple Malwarebytes quick scan without it freezing partway through. Here are my logs...

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31

Run by Tracy at 13:54:00 on 2012-02-24

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.6084 [GMT -5:00]

.

AV: Sophos Anti-Virus *Disabled/Outdated* {479CCF92-4960-B3E0-7373-BF453B467D2C}

SP: Sophos Anti-Virus *Disabled/Outdated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Backblaze\bzbui.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe

C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpert.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\sophos\AutoUpdate\ALMon.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\AirPort\APAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

C:\Windows\system32\taskeng.exe

c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe

c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Backblaze\bzserv.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe

C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\SearchIndexer.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Backblaze\bzfilelist.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\SysWOW64\WinMsgBalloonServer.exe

C:\Windows\system32\atieclxx.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Users\Gene\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

C:\Program Files (x86)\sophos\AutoUpdate\ALMon.exe

C:\Program Files (x86)\AirPort\APAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\sophos\Sophos Anti-Virus\SavMain.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\TEMP\sophos_autoupdate1.dir\alupdate.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cndt

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [backblaze] "C:\Program Files (x86)\Backblaze\bzbui.exe" -quiet

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

mRun: [sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [AirPort Base Station Agent] "C:\Program Files (x86)\AirPort\APAgent.exe"

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

dRun: [backblaze] "C:\Program Files (x86)\Backblaze\bzbui.exe" -quiet

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGOCA~1.LNK - C:\Program Files (x86)\GretagMacbeth\i1\Eye-One Match 3\CalibrationLoader\CalibrationLoader.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PROFIL~1.LNK - C:\Program Files (x86)\GretagMacbeth\i1\Eye-One Match 3\ProfileReminder.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

LSP: C:\ProgramData\Sophos Web Intelligence\swi_lsp.dll

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 75.75.76.76 75.75.75.75

TCP: Interfaces\{8AFC352A-3B53-4A5B-9257-7B0134F9DEEB} : DhcpNameServer = 75.75.76.76 75.75.75.75

TCP: Interfaces\{F78A3A08-EC59-452C-93A9-F7239DBC2CB8} : DhcpNameServer = 68.87.75.198 68.87.64.150

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll

Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

AppInit_DLLs: C:\PROGRA~2\sophos\SOPHOS~1\sophos_detoured.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Sophos Web Content Scanner: {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SophosBHO.dll

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll

BHO-X64: HelloWorldBHO - No File

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

mRun-x64: [sophos AutoUpdate Monitor] C:\Program Files (x86)\Sophos\AutoUpdate\almon.exe

mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [AirPort Base Station Agent] "C:\Program Files (x86)\AirPort\APAgent.exe"

mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

AppInit_DLLs-X64: C:\PROGRA~2\sophos\SOPHOS~1\sophos_detoured.dll

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Tracy\AppData\Roaming\Mozilla\Firefox\Profiles\stcifpvd.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Photodex Presenter\npPxPlay.dll

FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll

FF - plugin: C:\Users\Tracy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll

FF - plugin: C:\Users\Tracy\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll

FF - plugin: C:\Users\Tracy\AppData\Roaming\Mozilla\plugins\npatgpc.dll

FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

============= SERVICES / DRIVERS ===============

.

R0 ahcix64s;ahcix64s;C:\Windows\system32\DRIVERS\ahcix64s.sys --> C:\Windows\system32\DRIVERS\ahcix64s.sys [?]

R1 SAVOnAccess;SAVOnAccess;C:\Windows\system32\DRIVERS\savonaccess.sys --> C:\Windows\system32\DRIVERS\savonaccess.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AMD_RAIDXpert;AMD RAIDXpert;C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe [2009-3-16 122880]

R2 bzserv;Backblaze Service;C:\Program Files (x86)\Backblaze\bzserv.exe [2011-8-30 211240]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-2-23 652360]

R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-8-19 1248256]

R2 SAVAdminService;Sophos Anti-Virus status reporter;C:\Program Files (x86)\sophos\Sophos Anti-Virus\SAVAdminService.exe [2010-10-8 163056]

R2 SAVService;Sophos Anti-Virus;C:\Program Files (x86)\sophos\Sophos Anti-Virus\SavService.exe [2010-6-4 97520]

R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;C:\Program Files (x86)\sophos\AutoUpdate\ALsvc.exe [2010-9-21 230640]

R2 swi_service;Sophos Web Intelligence Service;C:\Program Files (x86)\sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2010-10-8 1541360]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atipmdag.sys --> C:\Windows\system32\DRIVERS\atipmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 lvpepf64;Volume Adapter;C:\Windows\system32\DRIVERS\lv302a64.sys --> C:\Windows\system32\DRIVERS\lv302a64.sys [?]

R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\system32\DRIVERS\lvrs64.sys --> C:\Windows\system32\DRIVERS\lvrs64.sys [?]

R3 LVUSBS64;Logitech USB Monitor Filter;C:\Windows\system32\DRIVERS\LVUSBS64.sys --> C:\Windows\system32\DRIVERS\LVUSBS64.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-26 135664]

S3 EyeOneDisplay;EyeOneDisplay;C:\Windows\system32\Drivers\i1display_x64.sys --> C:\Windows\system32\Drivers\i1display_x64.sys [?]

S3 FlyUsb;FLY Fusion;C:\Windows\system32\DRIVERS\FlyUsb.sys --> C:\Windows\system32\DRIVERS\FlyUsb.sys [?]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-26 135664]

S3 SeqCal;SeqCal;C:\Windows\system32\DRIVERS\SeqCal.sys --> C:\Windows\system32\DRIVERS\SeqCal.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S4 HPBtnSrv;HP Easy Backup Button Service;C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe [2009-8-19 192512]

S4 SophosBootDriver;SophosBootDriver;C:\Windows\system32\DRIVERS\SophosBootDriver.sys --> C:\Windows\system32\DRIVERS\SophosBootDriver.sys [?]

S4 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

.

=============== Created Last 30 ================

.

2012-02-24 14:10:50 8643640 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{2F387DAF-6A4D-4883-A618-8F67BF8C67CE}\mpengine.dll

2012-02-20 03:40:26 -------- d-----w- C:\Program Files\Common Files\Intuit

2012-02-19 20:59:39 -------- d-----w- C:\Users\Tracy\AppData\Local\Intuit

2012-02-19 20:56:26 -------- d-----w- C:\ProgramData\Nuance

2012-02-19 20:56:26 -------- d-----w- C:\ProgramData\Intuit

2012-02-19 20:56:26 -------- d-----w- C:\Program Files (x86)\Intuit

2012-02-19 20:56:26 -------- d-----w- C:\Program Files (x86)\Common Files\Intuit

2012-02-19 20:56:10 -------- d-----w- C:\ProgramData\SQL Anywhere 11

2012-02-19 20:56:10 -------- d-----w- C:\ProgramData\COMMON FILES

2012-02-19 20:16:01 -------- d-----w- C:\Windows\Intuit

2012-02-15 08:01:00 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-02-15 08:01:00 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-02-14 18:57:38 509952 ----a-w- C:\Windows\System32\ntshrui.dll

2012-02-14 18:57:38 442880 ----a-w- C:\Windows\SysWow64\ntshrui.dll

2012-02-14 18:57:37 515584 ----a-w- C:\Windows\System32\timedate.cpl

2012-02-14 18:57:37 478720 ----a-w- C:\Windows\SysWow64\timedate.cpl

2012-02-14 18:57:35 3145728 ----a-w- C:\Windows\System32\win32k.sys

2012-02-14 18:57:34 498688 ----a-w- C:\Windows\System32\drivers\afd.sys

2012-02-14 18:57:30 690688 ----a-w- C:\Windows\SysWow64\msvcrt.dll

2012-02-14 18:57:30 634880 ----a-w- C:\Windows\System32\msvcrt.dll

2012-02-11 16:14:05 -------- d-----w- C:\Program Files (x86)\ESET

2012-02-10 21:28:02 -------- d-----w- C:\Windows\SysWow64\syncdb

2012-02-10 21:14:48 -------- d-----w- C:\ComboFix

2012-02-10 20:47:46 -------- d-sh--w- C:\$RECYCLE.BIN

2012-02-10 20:06:21 208896 ----a-w- C:\Windows\MBR.exe

2012-02-10 20:06:20 256000 ----a-w- C:\Windows\PEV.exe

2012-02-10 20:06:19 518144 ----a-w- C:\Windows\SWREG.exe

2012-02-10 20:06:18 98816 ----a-w- C:\Windows\sed.exe

2012-02-10 19:48:45 -------- d-----w- C:\TDSSKiller_Quarantine

2012-02-10 03:56:08 -------- d-----w- C:\Users\Tracy\Print Labs

2012-02-10 02:52:14 25608 ----a-w- C:\Windows\System32\drivers\SophosBootDriver.sys

2012-02-10 02:52:13 142328 ----a-w- C:\Windows\System32\drivers\savonaccess.sys

2012-02-07 19:42:51 -------- d-----w- C:\Program Files\iPod

2012-02-07 19:42:50 -------- d-----w- C:\Program Files\iTunes

2012-02-07 19:42:50 -------- d-----w- C:\Program Files (x86)\iTunes

2012-01-31 08:25:20 -------- d-----w- C:\found.000

.

==================== Find3M ====================

.

2012-02-19 21:33:20 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-02-16 16:02:34 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-01-29 10:10:42 279656 ------w- C:\Windows\System32\MpSigStub.exe

2011-12-14 07:11:03 2308096 ----a-w- C:\Windows\System32\jscript9.dll

2011-12-14 07:04:30 1390080 ----a-w- C:\Windows\System32\wininet.dll

2011-12-14 07:03:38 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl

2011-12-14 03:04:54 1798656 ----a-w- C:\Windows\SysWow64\jscript9.dll

2011-12-14 02:57:18 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll

2011-12-14 02:56:58 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2011-12-10 20:24:08 23152 ----a-w- C:\Windows\System32\drivers\mbam.sys

.

============= FINISH: 13:55:49.49 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/1/2009 10:09:40 PM

System Uptime: 2/24/2012 1:46:00 PM (0 hours ago)

.

Motherboard: FOXCONN | | ALOE

Processor: AMD Phenom II X4 910 Processor | CPU 1 | 2600/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 919 GiB total, 408.379 GiB free.

D: is FIXED (NTFS) - 12 GiB total, 2.231 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

J: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP351: 2/15/2012 3:00:24 AM - Windows Update

RP352: 2/16/2012 11:01:47 AM - Installed Java 6 Update 31

RP353: 2/20/2012 3:00:17 AM - Windows Update

RP354: 2/21/2012 3:00:32 AM - Windows Update

RP355: 2/24/2012 9:09:40 AM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

ACDSee Photo Manager 2009

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Community Help

Adobe Extension Manager CS5

Adobe Flash Player 10 ActiveX

Adobe Media Player

Adobe Photoshop CS5

Adobe Reader X (10.1.2)

AirPort

Amazon MP3 Downloader 1.0.9

AMD USB Filter Driver

Apple Application Support

Apple Software Update

AVS Image Converter 1.3.2.141

AVS Update Manager 1.0

AVS4YOU Software Navigator 1.4

Backblaze

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center HydraVision Full

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

CyberLink DVD Suite Deluxe

DirectX for Managed Code Update (Summer 2004)

Eye-One Match 3.6.2

eZsuite

Facebook Plug-In

FileZilla Client 3.5.3

Google Chrome

Google SketchUp 7.1

Google SketchUp 8

Google Toolbar for Internet Explorer

Google Update Helper

Homepage Protection

HP Advisor

HP Customer Experience Enhancements

HP Easy Backup

HP Games

HP MediaSmart Demo

HP MediaSmart DVD

HP MediaSmart Movie Themes

HP MediaSmart Music/Photo/Video

HP Odometer

HP Remote Solution

HP Setup

HP Support Assistant

HP Support Information

HP Update

HPAsset component for HP Active Support Library

HydraVision

i1_driver_installer_utility_i1Match version 1.0

iPhone Backup Extractor

Java Auto Updater

Java 6 Update 31

LabelPrint

LeapFrog Connect

LeapFrog Leapster2 Plugin

LeapFrog Tag Plugin

LightScribe System Software

Malwarebytes Anti-Malware version 1.60.1.1000

Microsoft Live Search Toolbar

Microsoft Office 2007 Primary Interop Assemblies

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual Studio 2005 Tools for Office Runtime

Microsoft Works

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Mozilla Firefox 10.0.2 (x86 en-US)

Mozilla Thunderbird 10.0.2 (x86 en-US)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

PDF Settings CS5

Photodex Presenter

PictureMover

Power2Go

PowerDirector

PowerRecover

QuickBooks

QuickBooks Pro 2012

QuickTime

RAIDXpert

Realtek High Definition Audio Driver

Safari

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office Access 2007 (KB979440)

Security Update for Microsoft Office Groove 2007 (KB2552997)

Security Update for Microsoft Office InfoPath 2007 (KB2510061)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Skype Click to Call

Skype™ 5.5

Sophos Anti-Virus

Sophos AutoUpdate

StudioCloud 3.0

Update for 2007 Microsoft Office System (KB2284654)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 (KB980729)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2583910)

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster2 Plugin)

Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)

Windows Media Player Firefox Plugin

.

==== Event Viewer Messages From Past Week ========

.

2/24/2012 8:30:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.

2/24/2012 8:30:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.

2/24/2012 8:29:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.

2/24/2012 1:47:47 PM, Error: Service Control Manager [7000] - The PDIHWCTL service failed to start due to the following error: The system cannot find the file specified.

2/24/2012 1:47:14 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

2/24/2012 1:47:14 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/24/2012 1:30:08 PM, Error: SAVOnAccess [83] - To avoid filling up the system event log, "Savservice threads busy" and similar messages will not be logged until after the service has recovered again

2/24/2012 1:30:04 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "Volume2\ProgramData\Backblaze\bzdata\bzfilelists\completefilelist.dat.future" by process bzfilelist.exe .

2/24/2012 1:30:04 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "aze\bzdata\bzfilelists\v000b000e2a408911fc0332c0417_c____filelist.dat.future" by process bzfilelist.exe .

2/24/2012 1:30:04 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "\Device\HarddiskVolume2\Windows\SysWOW64\NapaSet.txt" by process RAIDXpert.exe .

2/24/2012 1:30:00 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "iskVolume2\ProgramData\Backblaze\bzdata\bzfilelists\filestats.xml.future.tmp" by process bzfilelist.exe .

2/24/2012 1:30:00 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "ddiskVolume2\ProgramData\Backblaze\bzdata\bzfilelists\topdirs.xml.future.tmp" by process bzfilelist.exe .

2/24/2012 1:30:00 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "arddiskVolume2\ProgramData\Backblaze\bzdata\bzfilelists\filestats.xml.future" by process bzfilelist.exe .

2/24/2012 1:30:00 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "\HarddiskVolume2\ProgramData\Backblaze\bzdata\bzfilelists\topdirs.xml.future" by process bzfilelist.exe .

2/24/2012 1:17:37 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

2/24/2012 1:17:37 PM, Error: Service Control Manager [7000] - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

2/23/2012 9:59:08 PM, Error: SAVOnAccess [81] - The on-access scan of file "\Device\HarddiskVolume2\Windows\SysWOW64\svchost.exe ..." of process mbamservice.ex, start check timestamp [ 1ccf29ee13339b5] did not complete in time: file was not scanned.

2/23/2012 9:59:03 PM, Error: SAVOnAccess [82] - Scan failure (start check timestamp [ 1ccf29ede0daafa]) filename continues: "...efox\Profiles\stcifpvd.default\Cache\0\2A\B5101d01"

2/23/2012 9:59:03 PM, Error: SAVOnAccess [81] - The on-access scan of file "\Device\HarddiskVolume2\Users\Tracy\AppData\Local\Mozilla\Fir ..." of process firefox.exe, start check timestamp [ 1ccf29ede0daafa] did not complete in time: file was not scanned.

2/23/2012 9:57:49 PM, Error: SAVOnAccess [81] - The on-access scan of file "\Device\HarddiskVolume2\Windows\SysWOW64\mf.dll ..." of process mbamservice.ex, start check timestamp [ 1ccf29eb1f13681] did not complete in time: file was not scanned.

2/23/2012 9:57:44 PM, Error: SAVOnAccess [81] - The on-access scan of file "\Device\HarddiskVolume2\Windows\SysWOW64\wuapp.exe ..." of process mbamservice.ex, start check timestamp [ 1ccf29eaf5f375e] did not complete in time: file was not scanned.

2/23/2012 9:57:44 PM, Error: SAVOnAccess [81] - The on-access scan of file "\Device\HarddiskVolume2\Windows\SysWOW64\samlib.dll ..." of process mbamservice.ex, start check timestamp [ 1ccf29eaf42d554] did not complete in time: file was not scanned.

2/23/2012 9:42:50 PM, Error: Service Control Manager [7022] - The Internet Connection Sharing (ICS) service hung on starting.

2/23/2012 9:11:04 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.

2/23/2012 9:00:56 PM, Error: SAVOnAccess [567] - Communication error between on-access driver and service for deletion of process SearchFilterHo.

2/23/2012 9:00:56 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "diskVolume2\ProgramData\Microsoft\Windows\Sqm\Upload\PnrpResolveSession0.sqm" by process svchost.exe .

2/23/2012 9:00:56 PM, Error: SAVOnAccess [566] - Communication error between on-access driver and service for a modification of file "\Device\HarddiskVolume2\Windows\Prefetch\AgCx_SC1.db" by process svchost.exe .

2/23/2012 9:00:55 PM, Error: SAVOnAccess [567] - Communication error between on-access driver and service for deletion of process SearchProtocol.

2/23/2012 8:59:58 PM, Error: SAVOnAccess [567] - Communication error between on-access driver and service for deletion of process mbam.exe.

2/23/2012 8:59:56 PM, Error: SAVOnAccess [564] - Communication error between on-access driver and service for access of registry value [unt {7P5N40RS-N0SO-4OSP-874N-P0S2R0O9SN8R}\Znyjnerolgrf' Nagv-Znyjner\zonz.rkr] by process explorer.exe.

2/23/2012 8:59:54 PM, Error: SAVOnAccess [564] - Communication error between on-access driver and service for access of registry value [arameters\Interfaces\{8AFC352A-3B53-4A5B-9257-7B0134F9DEEB} DhcpDefaultGateway] by process svchost.exe.

2/23/2012 11:43:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service.

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\Public\Videos\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aed441a2e3]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\Public\Pictures\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aed4465de4]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\Public\Music\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aed44154c1]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\Public\Libraries\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aed44e9b63]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\Public\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aed44154c1]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [80] - SAV service threads all busy: on-access driver could not request scan for file "...\Device\HarddiskVolume2\Users\desktop.ini" (process wmpnetwk.exe, start check timestamp [ 1ccf2aeb07b3eb9]).

2/23/2012 11:43:18 PM, Error: SAVOnAccess [564] - Communication error between on-access driver and service for access of registry value [Nla\Cache\Intranet\hsd1.pa.comcast.net. {8AFC352A-3B53-4A5B-9257-7B0134F9DEEB}] by process svchost.exe.

2/23/2012 11:43:18 PM, Error: SAVOnAccess [564] - Communication error between on-access driver and service for access of registry value [CPIP6\Parameters\Interfaces\{e2cd7987-a9c0-4b3c-a9f8-9e14be2152a5} Dhcpv6State] by process svchost.exe.

2/23/2012 11:42:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

2/23/2012 10:07:48 PM, Error: SAVOnAccess [85] - File [...Device\HarddiskVolume2\PROGRA~2\Sophos\SOPHOS~1\WSCClient.exe]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process SAVAdminServic, (start check timestamp [ 1ccf2a17cee4349]).

2/23/2012 10:07:48 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\SYSTEM32\sechost.dll]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process WSCClient.exe, (start check timestamp [ 1ccf2a17cf59664]).

2/23/2012 10:07:48 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\system32\rpcss.dll]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process WSCClient.exe, (start check timestamp [ 1ccf2a17d13a625]).

2/23/2012 10:07:48 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\system32\IMM32.DLL]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process WSCClient.exe, (start check timestamp [ 1ccf2a17d11aa4e]).

2/23/2012 10:07:48 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\system32\CRYPTBASE.dll]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process WSCClient.exe, (start check timestamp [ 1ccf2a17d15c90d]).

2/23/2012 10:07:45 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\SysWOW64\mf.dll]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process mbamservice.ex, (start check timestamp [ 1ccf2a17a874c68]).

2/23/2012 10:07:44 PM, Error: SAVOnAccess [85] - File [...Mozilla\Firefox\Profiles\stcifpvd.default\Cache\B\97\B0A5Dd01]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process firefox.exe, (start check timestamp [ 1ccf2a043ae7366]).

2/23/2012 10:07:44 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\SysWOW64\wuapp.exe]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process mbamservice.ex, (start check timestamp [ 1ccf2a014ffffcb]).

2/23/2012 10:07:44 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\SysWOW64\svchost.exe]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process mbamservice.ex, (start check timestamp [ 1ccf2a046d40222]).

2/23/2012 10:07:44 PM, Error: SAVOnAccess [85] - File [...\Device\HarddiskVolume2\Windows\SysWOW64\en-US\mf.dll.mui]'s scan succeeded following a timeout/busy condition - it is being logged in case it contributed to that condition. Process mbamservice.ex, (start check timestamp [ 1ccf2a0179ad8ae]).

2/23/2012 10:07:44 PM, Error: SAVOnAccess [84] - "Savservice threads busy" condition cleared - "busy" messages may be logged to system event log again from this point.

2/23/2012 10:05:09 PM, Error: SAVOnAccess [82] - Scan failure (start check timestamp [ 1ccf29fb898eddd]) filename continues: "...r\Scans\History\Results\Quick\{0883C8F6-528F-46A1-BA8A-85D00BE77D85}"

2/23/2012 10:02:49 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.

2/23/2012 10:00:21 PM, Error: SAVOnAccess [564] - Communication error between on-access driver and service for access of registry value [4079445-1791342672-1006\Software\CyberLink\Common\CLML\TouchSmart ITunesStatus] by process CLMLSvc.exe.

2/19/2012 3:58:05 PM, Error: Service Control Manager [7030] - The QBIDPService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

.

==== End Of File ===========================

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Hi, is this the same computer I helped you with earlier this month?

If so, did anything in particular happen preceding this?

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Hi Elise. Yes, same one. It was working great for a couple of days but then slowed WAY down. No, nothing happened that I know of, anyway.

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I see no malware here, but I see some strange errors, so I think a disk check would be a good start here.

Click Start > All Programs > Accessories, right click Command Prompt and select "run as administrator".

Type chkdsk /r and press enter.

Type Y and press enter when asked to schedule the scan for next reboot.

Restart your computer and let the disk check run unhindered. When done let me know if you notice any difference.

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Are you still with us? This topic will be closed in a few days if we do not hear back from you.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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