Master_Taco

MBAM Trial is the trial that never ends?

7 posts in this topic

A while back (about 3 months ago) I installed MBAM on a new install like I normally do so I can manually do some periodic scans. I ignored the trial notification then, and about a month ago after updating, it prompted me again. I decided I'd give it a shot, see if I like it, and it worked well for the trial period, then expired and shut off (still stayed in my systray, but was grey). A few days later after a reboot, I noticed that the little MBAM icon was red again, and periodically blocking attempts to access my machine on open ports like it did during the trial. This confused me, so I opened MBAM, and in the title bar it said (Trial). I thought maybe the trial was extended or something, so I closed it and went on my merry way. However, it's been over a month now, and the trial is still working, I'm sure this isn't intended. I'm glad the trial is working, it's cool and I like the feature, but I know the program is malfunctioning and I should report it, even if it means losing my free MBAM Pro. I didn't see a bug reporter, so I decided here would be a good place to post. :)

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Greetings and welcome :)

Thank you for reporting this. We have seen this issue occur for some users after starting the trial, and we appreciate the honesty in reporting it.

I can assist you in fixing it, however it will mean that after 14 days, you will lose the trial for good (as it's supposed to be, but you should get another 2 weeks from the day we fix it).

To start, please do the following (this isn't the fix, and the following tool will not make any changes to your system, it simply creates a log):

Create and mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please copy and paste the entire contents of the log into your next post, or, if you prefer, you may attach the CheckResults.txt file which should now be located on your desktop to your next post instead

Thanks :)

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Ohh, I guess it's a matter of ethics now, should I let you fix it, or should I keep using it the way it is? O.O

mbam-check result log version: 1.10.0.1000

Malwarebytes Version: REG_SZ 1.60.1.1000

Date Log Created: 04/06/12

Time Log Created: 19:15:55

64 bit Operating System

Product Name: REG_SZ Windows 7 Professional

Current Build Number: 7601

Current Version Number: 6.1

Current CSDVersion: Service Pack 1

Proxy Status: No proxy is Set

Proxy Override:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\

ProxyOverride REG_SZ *.local

LAN Settings:

=============

only 'Automatically detect settings' is selected

SystemPartition:

================

HKEY_LOCAL_MACHINE\SYSTEM\Setup\

SystemPartition REG_SZ \Device\HarddiskVolume4

Balloon Tips Status:

====================

Enabled

Time Format Settings:

=====================

Should be:

h:mm:ss tt

AM

PM

:

Currently:

REG_SZ h:mm:ss tt

REG_SZ AM

REG_SZ PM

REG_SZ :

Language and Regional Settings:

===============================

ACP: Language is English (United States)

MACCP: Language is English (United States)

OEMCP: Language is English (United States)

Startup Folders for Error_Expanding_Variables Check:

====================================================

All Users Startup Folder Exists.

Current User's Startup Folder Exists.

Terminal Services Status for (null) entries in PM logs and GetUserToken errors:

===============================================================================

TERMService:

==============

Type : 32

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

TermService Start is set to: 3 (Manual Startup)

Compatibility Flag Settings (Any MBAM file listings should be removed):

=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

C:\Users\Justin Harper\AppData\Local\Temp\mozOpenDownload\iata_enu_10.6.0.1022.exeREG_SZ VISTARTM

C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exeREG_SZ DISABLEUSERCALLBACKEXCEPTION

MBAM Startup Entries:

=====================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run\

Malwarebytes' Anti-Malware REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

Service and Driver Status:

==========================

MBAMProtector:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMService:

==============

Type : 16

State : 4 (The service is running.) (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMProtector Registry Values:

==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector

Type REG_DWORD 2

Start REG_DWORD 3

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys

Group REG_SZ FSFilter Anti-Virus

DependOnService REG_MULTI_SZ FltMgr

WOW64 REG_DWORD 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances

DefaultInstance REG_SZ MBAMProtector Instance

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance

Altitude REG_SZ 328800

Flags REG_DWORD 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum

0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

MBAMService Registry Values:

============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService

Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"

DependOnService REG_MULTI_SZ MBAMProtector

WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware service

DelayedAutostart REG_DWORD 1

MBAM DLL's and Runtime Files:

=============================

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid

(Default): REG_SZ vbAccelerator Grid Control

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid

(Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67}

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid

(Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.CTimer

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid

(Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid

(Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ _ISubclass

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ __CTimer

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ CTimer

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ __vbalGrid

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ vbalGrid

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

MBAM Registry Settings and License Info:

========================================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware

InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

dbdate REG_SZ Fri, 06 Apr 2012 02:49:28 GMT

dbversion REG_SZ v2012.04.06.02

programversion REG_SZ 1.60.1.1000

advancedheuristics REG_DWORD 1

downloadprogram REG_DWORD 1

hidereg REG_DWORD 0

detectp2p REG_DWORD 0

detectpum REG_DWORD 1

detectpup REG_DWORD 2

updatewarn REG_DWORD 1

updatewarndays REG_DWORD 7

useproxy REG_DWORD 0

useauthentication REG_DWORD 0

startipdisabled REG_DWORD 0

notifyinstallprogram REG_DWORD 1

trialended REG_DWORD 0

SchedulerQueue REG_MULTI_SZ 6148, 30191977, 628585808, 1, 23 | 30217164, 1690585250

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\UUID

There is data here but it is hidden.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware (Trial)

TrialId There is data here but it is hidden.

HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware

language REG_SZ English.lng

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 2

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 1

selectedrives REG_SZ C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|N:\|

HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 0

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 0

HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

contextmenu REG_DWORD 1

defaultscan REG_DWORD 0

reportthreats REG_DWORD 1

terminateie REG_DWORD 0

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

silentipmode REG_DWORD 0

trialpromptshown REG_DWORD 0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1

Inno Setup: Setup Version REG_SZ 5.4.2 (a)

Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\

Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware

Inno Setup: User REG_SZ Justin Harper

Inno Setup: Selected Tasks REG_SZ desktopicon

Inno Setup: Deselected Tasks REG_SZ quicklaunchicon

Inno Setup: Language REG_SZ English

DisplayName REG_SZ Malwarebytes Anti-Malware version 1.60.1.1000

DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe"

QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT

DisplayVersion REG_SZ 1.60.1.1000

Publisher REG_SZ Malwarebytes Corporation

URLInfoAbout REG_SZ http://www.malwarebytes.org

NoModify REG_DWORD 1

NoRepair REG_DWORD 1

InstallDate REG_SZ 20120228

MajorVersion REG_DWORD 1

MinorVersion REG_DWORD 60

EstimatedSize REG_DWORD 17770

Scheduler Queue:

================

Scheduled Item: Update Schedule Options: | Daily | Random

Start Time: 2011-12-03 03:10 Repeating Every: 1 Recover if missed by: 23

Context Menu Entries:

=====================

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}

(Default): REG_SZ IMBAMShlExt

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID

(Default): REG_SZ MBAMExt.MBAMShlExt

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

MBAM Drivers:

=============

C:\Windows\system32\drivers\mbam.sys File Size: 23152 BYTES FileVersion: 1.60.0.2

Required Dependencies:

======================

fltmgr:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr

AttachWhenLoaded REG_DWORD 1

DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001

Group REG_SZ FSFilter Infrastructure

ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys

Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000

ErrorControl REG_DWORD 3

Start REG_DWORD 0

Tag REG_DWORD 1

Type REG_DWORD 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum

0 REG_SZ Root\LEGACY_FLTMGR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

C:\Windows\system32\drivers\fltmgr.sys File Size: 289664 BYTES FileVersion: 6.1.7601.17514

C:\Windows\SysWOW64\mscomctl.ocx File Size: 1069376 BYTES FileVersion: 6.1.98.18

C:\Windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7601.17514

List of MBAM Related Directories:

=================================

C:\Program Files (x86)\Malwarebytes' Anti-Malware

changes.rtf File Size: 804 BYTES

license.txt File Size: 11141 BYTES

mbam.chm File Size: 409786 BYTES

mbam.dll File Size: 472136 BYTES FileVersion: 1.60.0.23

mbam.exe File Size: 981680 BYTES FileVersion: 1.60.0.61

mbamcore.dll File Size: 1081416 BYTES FileVersion: 1.60.1.0

mbamext.dll File Size: 92232 BYTES FileVersion: 1.50.1.0

mbamgui.exe File Size: 460872 BYTES FileVersion: 1.60.0.8

mbamnet.dll File Size: 2227784 BYTES FileVersion: 1.60.0.18

mbampt.exe File Size: 39496 BYTES FileVersion: 1.60.0.1

mbamservice.exe File Size: 652360 BYTES FileVersion: 1.60.1.0

ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3

unins000.dat File Size: 20713 BYTES

unins000.exe File Size: 709968 BYTES FileVersion: 51.52.0.0

unins000.msg File Size: 10498 BYTES

vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon

chameleon.chm File Size: 191200 BYTES

firefox.com File Size: 182856 BYTES

firefox.exe File Size: 182856 BYTES

firefox.pif File Size: 182856 BYTES

firefox.scr File Size: 182856 BYTES

iexplore.exe File Size: 182856 BYTES

mbam-chameleon.com File Size: 182856 BYTES

mbam-chameleon.exe File Size: 182856 BYTES

mbam-chameleon.pif File Size: 182856 BYTES

mbam-chameleon.scr File Size: 182856 BYTES

mbam-killer.exe File Size: 984648 BYTES FileVersion: 1.60.0.47

rundll32.exe File Size: 182856 BYTES

svchost.exe File Size: 182856 BYTES

winlogon.exe File Size: 182856 BYTES

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages

arabic.lng File Size: 20716 BYTES

bosnian.lng File Size: 25860 BYTES

bulgarian.lng File Size: 26296 BYTES

catalan.lng File Size: 26822 BYTES

chineseSI.lng File Size: 10480 BYTES

chineseTR.lng File Size: 11384 BYTES

croatian.lng File Size: 25546 BYTES

czech.lng File Size: 23540 BYTES

danish.lng File Size: 25384 BYTES

dutch.lng File Size: 26940 BYTES

english.lng File Size: 23390 BYTES

estonian.lng File Size: 24112 BYTES

finnish.lng File Size: 24580 BYTES

french.lng File Size: 28342 BYTES

german.lng File Size: 28506 BYTES

greek.lng File Size: 27864 BYTES

hebrew.lng File Size: 18372 BYTES

hungarian.lng File Size: 27124 BYTES

italian.lng File Size: 26812 BYTES

latvian.lng File Size: 25804 BYTES

lithuanian.lng File Size: 26666 BYTES

macedonian.lng File Size: 27830 BYTES

norwegian.lng File Size: 23864 BYTES

polish.lng File Size: 25304 BYTES

portugueseBR.lng File Size: 27330 BYTES

portuguesePT.lng File Size: 27628 BYTES

romanian.lng File Size: 26914 BYTES

russian.lng File Size: 25952 BYTES

serbian.lng File Size: 25606 BYTES

slovak.lng File Size: 24392 BYTES

slovenian.lng File Size: 23622 BYTES

spanish.lng File Size: 28542 BYTES

swedish.lng File Size: 24782 BYTES

thai.lng File Size: 24952 BYTES

turkish.lng File Size: 24640 BYTES

vietnamese.lng File Size: 28118 BYTES

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

mbam-log-2012-02-28 (04-02-41).txt File Size: 3036 BYTES

mbam-log-2012-03-27 (03-26-52).txt File Size: 1912 BYTES

mbam-log-2012-04-06 (18-12-48).txt File Size: 1920 BYTES

C:\Users\Justin Harper\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware

exclusions.dat File Size: 2 BYTES

mbam-setup.exe File Size: 9502424 BYTES FileVersion: 1.60.1.1000

rules.ref File Size: 6813865 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration

build.conf File Size: 152 BYTES

config.conf File Size: 3276 BYTES

custom.conf File Size: 20 BYTES

database.conf File Size: 432 BYTES

local.conf File Size: 675 BYTES

manifest.conf File Size: 514 BYTES

news.conf File Size: 282 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

protection-log-2011-12-03.txt File Size: 942 BYTES

protection-log-2011-12-04.txt File Size: 660 BYTES

protection-log-2011-12-05.txt File Size: 1048 BYTES

protection-log-2011-12-06.txt File Size: 1166 BYTES

protection-log-2011-12-07.txt File Size: 508 BYTES

protection-log-2011-12-08.txt File Size: 966 BYTES

protection-log-2011-12-09.txt File Size: 1364 BYTES

protection-log-2011-12-10.txt File Size: 1350 BYTES

protection-log-2011-12-11.txt File Size: 508 BYTES

protection-log-2011-12-12.txt File Size: 1720 BYTES

protection-log-2011-12-13.txt File Size: 5274 BYTES

protection-log-2011-12-14.txt File Size: 31962 BYTES

protection-log-2011-12-15.txt File Size: 508 BYTES

protection-log-2011-12-16.txt File Size: 660 BYTES

protection-log-2011-12-17.txt File Size: 768 BYTES

protection-log-2011-12-18.txt File Size: 370 BYTES

protection-log-2012-02-28.txt File Size: 2800 BYTES

protection-log-2012-02-29.txt File Size: 7728 BYTES

protection-log-2012-03-01.txt File Size: 8282 BYTES

protection-log-2012-03-02.txt File Size: 19014 BYTES

protection-log-2012-03-03.txt File Size: 24298 BYTES

protection-log-2012-03-04.txt File Size: 3282 BYTES

protection-log-2012-03-05.txt File Size: 3618 BYTES

protection-log-2012-03-06.txt File Size: 1656 BYTES

protection-log-2012-03-07.txt File Size: 740 BYTES

protection-log-2012-03-08.txt File Size: 1704 BYTES

protection-log-2012-03-09.txt File Size: 29200 BYTES

protection-log-2012-03-10.txt File Size: 3676 BYTES

protection-log-2012-03-11.txt File Size: 3058 BYTES

protection-log-2012-03-12.txt File Size: 2976 BYTES

protection-log-2012-03-13.txt File Size: 2180 BYTES

protection-log-2012-03-14.txt File Size: 3148 BYTES

protection-log-2012-03-15.txt File Size: 970 BYTES

protection-log-2012-03-16.txt File Size: 5674 BYTES

protection-log-2012-03-17.txt File Size: 3540 BYTES

protection-log-2012-03-18.txt File Size: 1300 BYTES

protection-log-2012-03-20.txt File Size: 220 BYTES

protection-log-2012-03-21.txt File Size: 956 BYTES

protection-log-2012-03-22.txt File Size: 4988 BYTES

protection-log-2012-03-23.txt File Size: 2190 BYTES

protection-log-2012-03-24.txt File Size: 1656 BYTES

protection-log-2012-03-25.txt File Size: 1852 BYTES

protection-log-2012-03-26.txt File Size: 2316 BYTES

protection-log-2012-03-27.txt File Size: 660 BYTES

protection-log-2012-03-28.txt File Size: 3906 BYTES

protection-log-2012-03-29.txt File Size: 3588 BYTES

protection-log-2012-03-30.txt File Size: 9896 BYTES

protection-log-2012-03-31.txt File Size: 4620 BYTES

protection-log-2012-04-01.txt File Size: 3288 BYTES

protection-log-2012-04-02.txt File Size: 4860 BYTES

protection-log-2012-04-03.txt File Size: 218 BYTES

protection-log-2012-04-05.txt File Size: 794 BYTES

protection-log-2012-04-06.txt File Size: 5416 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

===============================================================

END OF FILE

:)

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It's up to you, I do appreciate your ethics in doing this, and I will personally see about arranging some sort of reward for you if you're willing to lose the trial.

Please check your private messages shortly, as I'll be sending you one containing additional information on an attempted fix for this.

Thanks :)

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im actually curious what caused this issue iv reported it my self but you guys at one point where suggesting to run the mbam clean tool which didnt do anything. and from what iv seen the trial has been doing this on every single machine iv seen

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We did some in-house testing and were finally able to replicate it on a couple of machines, though it seems inconsistent. Right now we're just collecting data to get to the Developers and Quality Assurance team to try and figure out the exact cause.

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