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Windows closes down in under a minute (possibly sirefef.Y/Live Security Platinum))


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System: Windows 7 Home Premium 64 bit.

I've looked everywhere for info including this site and seem to have run into a wall.

Somehow one of our computers got the Live Security Platinum installed on it. As per a recommendation on the web, I restarted in safe mode with networking and used a program named Trojan Killer to remove it. I then ran spy bot search and destroy, adaware, windows defender and malware bytes Spy bot and adaware just found cookies, but Malwarebytes found something and I clicked fix. (As I recall the problems were listed as a Trojan and a PUP-something.) Malware said to restart to finish the cleanup before I did that I noticed that windows defender said it could not be started. Nothing seemed to work, so I uninstalled it and re-installed it. Then rebooted.

Now the computer boots up and automatically shutdowns down again with a warning that "windows found a critical error and must shutdown". I have gone to My Computer - advanced system settings - startup and recovery and unchecked Automatically restart. It even does this is Safe Mode and Safe Mode with Networking.

I downloaded the dds.com file and put it on that computer, but it ends up shutting down before the program finishes. :(

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Also, another site it recommended that I run CCleaner, so I also tried that during one of the times it restarted. At this point I found that I could not run installations anymore because it was claiming my account was no longer an administrator.

I tried booting in safe mode again and was able to install CCleaner and on the next reboot run it. It found errors and cleaned them (including creating a registry back up). But didn't help.

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I have no idea if this is the "right" solution, but on a lark (my wife asked "Can we just delete the infected file and copy the one from your computer?") I tried moving the infected file (according to windows defender this was system32/services.exe) and replacing it with the one from my computer (We're both running win 7 64 bit).

The computer has stopped critical error shutting down, BUT her account seems to still be compromised or something. For example, when I try to run anything it says I have to be administrator do I want to run it as admin.

I ran dds.com and hijackthis(log only, didn't hit fix) pasting below.

Hijackthis.log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:06:37 PM, on 6/2/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Users\Shyla\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.air1.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 6134 bytes

===================================================================================================================

DDS.txt

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26

Run by Shyla at 16:09:18 on 2012-06-02

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8123.6752 [GMT -7:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

C:\Windows\system32\sppsvc.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

\\?\C:\Windows\system32\wbem\WMIADAP.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.air1.com/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

uPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{54CFC942-C632-492F-9D12-C842779661E6} : DhcpNameServer = 192.168.0.1

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Shyla\AppData\Roaming\Mozilla\Firefox\Profiles\ogbkyqp4.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=CDman000&ptb=24192582-3A92-4F71-9204-9C23E1E9694C&ind=2011110611&ptnrS=CDman000&si=&n=77df1cd3&psa=&st=kwd&searchfor=

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll

FF - plugin: C:\Users\Shyla\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Users\Shyla\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-4-1 2348352]

R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.SYS [2011-9-20 11576]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-2-29 382272]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-1 2533400]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 whfltr2k;WheelMouse USB Lower Filter Driver;C:\Windows\system32\DRIVERS\whfltr2k.sys --> C:\Windows\system32\DRIVERS\whfltr2k.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-31 257696]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]

S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-06-02 22:14:14 -------- d-----w- C:\Program Files\CCleaner

2012-06-02 20:28:26 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{CC9886D0-8DD0-4D35-BBF8-CEDC1AE85F9F}\offreg.dll

2012-06-02 19:16:04 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A047FE6A-FA81-4A8C-95C7-438F0003DE0F}\gapaengine.dll

2012-06-02 19:15:24 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{CC9886D0-8DD0-4D35-BBF8-CEDC1AE85F9F}\mpengine.dll

2012-06-02 19:07:11 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client

2012-06-02 19:07:09 -------- d-----w- C:\Program Files\Microsoft Security Client

2012-06-02 18:23:34 -------- d-----w- C:\Users\Shyla\AppData\Roaming\Malwarebytes

2012-06-02 18:23:30 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-02 18:23:30 -------- d-----w- C:\ProgramData\Malwarebytes

2012-06-02 18:23:30 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-06-02 16:46:04 -------- d-----w- C:\Program Files (x86)\GridinSoft Trojan Killer

2012-06-02 16:15:04 126976 --sha-w- C:\Users\Shyla\AppData\Roaming\ipsvd.dll

2012-06-02 16:15:04 -------- d-----w- C:\ProgramData\B7E8586B00018429000C18D2B4EB2367

2012-06-02 16:15:04 -------- d-----w- C:\Program Files (x86)\Common Files\Registry

2012-06-02 12:52:35 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0

2012-05-16 20:44:39 -------- d-----w- C:\Program Files (x86)\Diablo III

2012-05-09 16:21:22 1544704 ----a-w- C:\Windows\System32\DWrite.dll

2012-05-09 16:21:22 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll

2012-05-09 16:21:20 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-05-09 16:21:19 3146240 ----a-w- C:\Windows\System32\win32k.sys

2012-05-09 16:21:18 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-05-09 16:21:18 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-05-09 16:21:01 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

2012-05-09 16:20:51 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-05-09 16:20:48 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll

2012-05-09 16:20:48 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL

2012-05-09 16:20:48 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll

2012-05-09 16:20:48 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

2012-05-09 16:20:47 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll

.

==================== Find3M ====================

.

2012-05-05 09:05:28 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-05 09:05:28 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-05 09:05:08 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-04-01 18:46:18 15672 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys

2012-03-28 00:03:36 4015592 ----a-w- C:\Windows\System32\drivers\RTKVHD64.sys

2012-03-21 22:55:16 2886656 ----a-w- C:\Windows\System32\RCoRes64.dat

2012-03-21 03:44:12 98688 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-03-21 03:44:12 203888 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-03-20 17:47:20 3608680 ----a-w- C:\Windows\System32\RtkAPO64.dll

2012-03-20 02:01:20 102504 ----a-w- C:\Windows\System32\RCoInstII64.dll

2012-03-16 23:25:58 2670696 ----a-w- C:\Windows\System32\RtPgEx64.dll

2012-03-13 18:21:10 1251432 ----a-w- C:\Windows\System32\RTCOM64.dll

2012-03-08 18:47:24 108640 ----a-w- C:\Windows\System32\AERTAR64.dll

2012-03-08 18:47:08 202336 ----a-w- C:\Windows\System32\AERTAC64.dll

2012-03-07 18:09:28 824424 ----a-w- C:\Windows\System32\RtkApi64.dll

2012-03-07 03:32:16 178800 ----a-w- C:\Windows\SysWow64\CmdLineExt_x64.dll

2012-03-07 03:14:53 1240 ----a-w- C:\Windows\SysWow64\ealregsnapshot1.reg

.

============= FINISH: 16:13:45.84 ===============

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Okay, the file that I moved was caught in the mbam scan here is the log below. How can I find out what damage was done and if it's safe now?

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.02.05

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Shyla :: SHYLA777 [administrator]

6/2/2012 4:11:49 PM

mbam-log-2012-06-02 (16-11-49).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 378206

Time elapsed: 2 hour(s), 45 minute(s), 38 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 1

C:\Users\Shyla\Downloads\services.exe.infected (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

(end)

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I got the same thing last night and spent 4 hours trying to at least get my comp to run more than 1 minute. Exact same problems as you with trying to install or remove stuff. What I did was rename the windows32 services.exe file to services1.exe and then ran an update to microsoft security essientials (which was available, you may already have it) and ran that. It kept bringing up the trojan in the window, make sure you click remove all and check all 3 tabs as the thing keeps reinsatlling itself. That is why it is hard to remove. Once the security essentials was done running and clicked on the remove button like 15 times, I went back and renamed services.exe again (take out the 1). I also had it in my C\Users\(my name)\AppData\{bunchoflettersandnumbershere}\n. I deleted the n file and left the other 2, they were u and l I think. Mine was attached to Adobe flash player 32 bit and to a motohelperexe 32 bit programs. I had to go in and disable the moto one and made the other one manual instead of auto start. I can at least keep my comp running now. The only problem that is visible to me atm is now all my desktop icons reset to the left of my screen on start up. I am sure there is more and I am still searching.

I need to find out what registry settings it changed, as I read it does that too. It creates a back door and shuts down the firewall for hackers to access your files. It may also install key loggers, etc. This is a nasty one. I am still looking online for as much info as I can get and I am hesitant to do too much with my comp until I can eliminate all the stuff found.

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Still hoping to get some help with this. I've been having minor issues, such as with the printer (now I can't print from her computer either). I've run malware bytes and windows defender daily and not found anything, but I'm afraid it damaged settings and I need to know how to find out what.

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  • Staff

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

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Current state: Windows Firewall says it's running but cannot add printers and when I run the troubleshooter for joining a homegroup (windows claims there is no homegroup on the network) it tells me windows firewall is missconfigured but it can't fix it.

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.14.07

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Shyla :: SHYLA777 [administrator]

6/14/2012 6:40:44 AM

mbam-log-2012-06-14 (06-40-44).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 230424

Time elapsed: 7 minute(s), 9 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

DDS.txt ======================================

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26

Run by Shyla at 6:45:24 on 2012-06-14

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8123.6335 [GMT -7:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Trillian\trillian.exe

C:\Advanced Wheel Mouse\wh_exec.exe

C:\Windows\Samsung\PanelMgr\SSMMgr.exe

C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Windows\Samsung\PanelMgr\caller64.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.air1.com/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun: [WheelMouse] C:\ADVANC~1\wh_exec.exe

mRun: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mRun: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

StartupFolder: C:\Users\Shyla\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Trillian.lnk - C:\Program Files (x86)\Trillian\trillian.exe

uPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{54CFC942-C632-492F-9D12-C842779661E6} : DhcpNameServer = 192.168.0.1

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun-x64: [WheelMouse] C:\ADVANC~1\wh_exec.exe

mRun-x64: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mRun-x64: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Shyla\AppData\Roaming\Mozilla\Firefox\Profiles\ogbkyqp4.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=CDman000&ptb=24192582-3A92-4F71-9204-9C23E1E9694C&ind=2011110611&ptnrS=CDman000&si=&n=77df1cd3&psa=&st=kwd&searchfor=

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll

FF - plugin: C:\Users\Shyla\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Users\Shyla\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-4-1 2348352]

R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.SYS [2011-9-20 11576]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-2-29 382272]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-1 2533400]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 whfltr2k;WheelMouse USB Lower Filter Driver;C:\Windows\system32\DRIVERS\whfltr2k.sys --> C:\Windows\system32\DRIVERS\whfltr2k.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-31 257224]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-6-14 129976]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]

S3 Samsung UPD Service2;Samsung UPD Service2;"C:\Windows\System32\SUPDSvc2.exe" --> C:\Windows\System32\SUPDSvc2.exe [?]

S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-06-14 13:41:41 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service

2012-06-14 13:41:33 157352 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice_installer.exe

2012-06-14 13:41:33 129976 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice.exe

2012-06-14 13:34:53 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E4BF44F4-8AFF-4C99-A4EF-FD3DBA1830D1}\offreg.dll

2012-06-13 13:10:55 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2012-06-13 13:10:55 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E08FBAE3-9553-4EC1-AB10-1231AAC2993D}\gapaengine.dll

2012-06-13 13:10:45 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E4BF44F4-8AFF-4C99-A4EF-FD3DBA1830D1}\mpengine.dll

2012-06-13 13:06:19 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

2012-06-13 13:06:19 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-06-13 13:06:19 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-06-13 13:06:12 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-06-13 13:06:11 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-06-13 13:06:11 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-06-13 13:06:10 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-06-13 13:06:09 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-06-11 15:37:26 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-06-08 23:34:01 36864 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\spd__pc.dll

2012-06-08 23:33:24 437328 ----a-w- C:\Windows\System32\UPDIO2.dll

2012-06-08 23:33:24 164432 ----a-w- C:\Windows\System32\SUPDSvcA2.dll

2012-06-08 23:33:23 34304 ----a-w- C:\Windows\System32\spd__l.dll

2012-06-08 23:33:22 89600 ----a-w- C:\Windows\System32\spd__ci.dll

2012-06-08 23:33:22 165456 ----a-w- C:\Windows\System32\SUPDSvc2.exe

2012-06-08 23:33:21 260688 ----a-w- C:\Windows\SUPDRun.exe

2012-06-08 23:33:21 151552 ----a-w- C:\Windows\System32\spd__ci.exe

2012-06-06 02:45:13 -------- d-----w- C:\Users\Shyla\AppData\Local\{A353CF3E-AF81-11E1-8270-B8AC6F996F26}

2012-06-06 02:45:13 -------- d-----w- C:\Users\Shyla\AppData\Local\{A3539DED-AF81-11E1-8270-B8AC6F996F26}

2012-06-06 02:45:11 271360 ----a-w- C:\Users\Shyla\AppData\Roaming\orean.dll

2012-06-02 22:14:14 -------- d-----w- C:\Program Files\CCleaner

2012-06-02 19:07:11 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client

2012-06-02 19:07:09 -------- d-----w- C:\Program Files\Microsoft Security Client

2012-06-02 18:23:34 -------- d-----w- C:\Users\Shyla\AppData\Roaming\Malwarebytes

2012-06-02 18:23:30 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-02 18:23:30 -------- d-----w- C:\ProgramData\Malwarebytes

2012-06-02 18:23:30 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-06-02 16:46:04 -------- d-----w- C:\Program Files (x86)\GridinSoft Trojan Killer

2012-06-02 16:15:04 -------- d-----w- C:\ProgramData\B7E8586B00018429000C18D2B4EB2367

2012-06-02 16:15:04 -------- d-----w- C:\Program Files (x86)\Common Files\Registry

2012-06-02 12:52:35 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0

2012-05-16 20:44:39 -------- d-----w- C:\Program Files (x86)\Diablo III

.

==================== Find3M ====================

.

2012-06-12 02:01:29 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-12 02:01:29 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-05 09:05:08 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-04-01 18:46:18 15672 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys

2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-03-28 00:03:36 4015592 ----a-w- C:\Windows\System32\drivers\RTKVHD64.sys

2012-03-21 22:55:16 2886656 ----a-w- C:\Windows\System32\RCoRes64.dat

2012-03-21 03:44:12 98688 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-03-21 03:44:12 203888 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-03-20 17:47:20 3608680 ----a-w- C:\Windows\System32\RtkAPO64.dll

2012-03-20 02:01:20 102504 ----a-w- C:\Windows\System32\RCoInstII64.dll

2012-03-17 07:58:57 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys

2012-03-16 23:25:58 2670696 ----a-w- C:\Windows\System32\RtPgEx64.dll

.

============= FINISH: 6:47:05.08 ===============

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  • Staff
Windows Firewall says it's running but cannot add printers and when I run the troubleshooter for joining a homegroup (windows claims there is no homegroup on the network) it tells me windows firewall is missconfigured but it can't fix it.
Windows Firewall says it cannot add printers? Can you post a screenshot of this please?

Let's make sure the infection is gone before tackling the other issues.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

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Windows Firewall says it cannot add printers? Can you post a screenshot of this please? Let's make sure the infection is gone before tackling the other issues. Please visit this webpage for instructions for running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

Sorry about the delay left on a scout camping trip.

No, not that i can't add a printer to Windows Firewall, but according to one of the links I posted, the error I was getting when trying to share the printer was that I couldn't save the settings to share it because something was wrong with Windows Firewall. When I ran the trouble shooter for sharing the printer it said that Windows Firewall was misconfigured. Will run Combofix shortly. (Booting her computer now.)

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Okay, run both:

ComboFix 12-06-16.02 - Shyla 06/18/2012 7:11.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8123.6642 [GMT -7:00]

Running from: c:\users\Shyla\Downloads\Stuff from trying to fix compy\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\advanc~1\wh_exec.exe

c:\users\Shyla\AppData\Roaming\orean.dll

c:\users\Shyla\Documents\~WRL0751.tmp

.

.

((((((((((((((((((((((((( Files Created from 2012-05-18 to 2012-06-18 )))))))))))))))))))))))))))))))

.

.

2012-06-18 14:15 . 2012-06-18 14:15 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp

2012-06-18 14:15 . 2012-06-18 14:15 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-06-18 14:07 . 2012-05-15 08:41 8955792 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FCB566C7-51C4-4032-94B9-E85B75D3C316}\mpengine.dll

2012-06-16 22:42 . 2012-05-15 08:41 8955792 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-06-14 13:41 . 2012-06-14 13:42 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service

2012-06-14 13:41 . 2012-06-14 13:41 157352 ----a-w- c:\program files (x86)\Mozilla Firefox\maintenanceservice_installer.exe

2012-06-14 13:41 . 2012-06-14 13:41 129976 ----a-w- c:\program files (x86)\Mozilla Firefox\maintenanceservice.exe

2012-06-13 13:10 . 2012-02-09 20:17 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2012-06-13 13:10 . 2012-02-09 20:17 927800 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E08FBAE3-9553-4EC1-AB10-1231AAC2993D}\gapaengine.dll

2012-06-13 13:06 . 2012-04-26 05:41 77312 ----a-w- c:\windows\system32\rdpwsx.dll

2012-06-13 13:06 . 2012-04-26 05:41 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll

2012-06-13 13:06 . 2012-04-26 05:34 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe

2012-06-13 13:06 . 2012-05-04 11:06 5559664 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-06-13 13:06 . 2012-05-04 10:03 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2012-06-13 13:06 . 2012-05-04 10:03 3913072 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2012-06-13 13:06 . 2012-05-15 01:32 3146752 ----a-w- c:\windows\system32\win32k.sys

2012-06-13 13:06 . 2012-04-28 03:55 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys

2012-06-08 23:34 . 2011-04-19 10:37 36864 ----a-w- c:\windows\system32\Spool\prtprocs\x64\spd__pc.dll

2012-06-08 23:33 . 2011-12-02 03:12 164432 ----a-w- c:\windows\system32\SUPDSvcA2.dll

2012-06-08 23:33 . 2011-12-02 03:12 437328 ----a-w- c:\windows\system32\UPDIO2.dll

2012-06-08 23:33 . 2011-04-11 05:26 34304 ----a-w- c:\windows\system32\spd__l.dll

2012-06-08 23:33 . 2011-12-02 03:12 165456 ----a-w- c:\windows\system32\SUPDSvc2.exe

2012-06-08 23:33 . 2010-10-20 08:46 89600 ----a-w- c:\windows\system32\spd__ci.dll

2012-06-08 23:33 . 2011-12-02 03:12 260688 ----a-w- c:\windows\SUPDRun.exe

2012-06-08 23:33 . 2010-05-11 05:28 151552 ----a-w- c:\windows\system32\spd__ci.exe

2012-06-06 02:45 . 2012-06-06 02:45 -------- d-----w- c:\users\Shyla\AppData\Local\{A353CF3E-AF81-11E1-8270-B8AC6F996F26}

2012-06-06 02:45 . 2012-06-06 02:45 -------- d-----w- c:\users\Shyla\AppData\Local\{A3539DED-AF81-11E1-8270-B8AC6F996F26}

2012-06-02 22:14 . 2012-06-02 22:14 -------- d-----w- c:\program files\CCleaner

2012-06-02 19:07 . 2012-06-02 19:07 -------- d-----w- c:\program files (x86)\Microsoft Security Client

2012-06-02 19:07 . 2012-06-02 19:07 -------- d-----w- c:\program files\Microsoft Security Client

2012-06-02 18:23 . 2012-06-02 18:23 -------- d-----w- c:\users\Shyla\AppData\Roaming\Malwarebytes

2012-06-02 18:23 . 2012-06-02 18:23 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-06-02 18:23 . 2012-06-02 18:23 -------- d-----w- c:\programdata\Malwarebytes

2012-06-02 18:23 . 2012-04-04 22:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-02 16:46 . 2012-06-02 18:19 -------- d-----w- c:\program files (x86)\GridinSoft Trojan Killer

2012-06-02 16:15 . 2012-06-02 19:05 -------- d-----w- c:\program files (x86)\Common Files\Registry

2012-06-02 16:15 . 2012-06-02 17:05 -------- d-----w- c:\programdata\B7E8586B00018429000C18D2B4EB2367

2012-06-02 12:52 . 2012-06-02 13:20 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-06-12 02:01 . 2012-03-31 14:17 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-06-12 02:01 . 2011-07-04 05:42 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-05-05 09:05 . 2012-03-31 15:05 8744608 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe

2012-04-01 18:46 . 2012-04-01 18:09 15672 ----a-w- c:\windows\system32\drivers\SWDUMon.sys

2012-03-30 11:35 . 2012-05-09 16:20 1918320 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-03-28 00:03 . 2012-04-01 21:07 4015592 ----a-w- c:\windows\system32\drivers\RTKVHD64.sys

2012-03-21 22:55 . 2012-04-01 21:07 2886656 ----a-w- c:\windows\system32\RCoRes64.dat

2012-03-21 03:44 . 2012-03-21 03:44 98688 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2012-03-21 03:44 . 2012-03-21 03:44 203888 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2012-03-20 17:47 . 2012-04-01 21:07 3608680 ----a-w- c:\windows\system32\RtkAPO64.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2010-06-07 618496]

"CLX3180_Scan2Pc"="c:\windows\Twain_32\Samsung\CLX3180\Scan2pc.exe" [2011-04-29 1990144]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"3180 Scan2PC"="c:\windows\twain_32\Samsung\CLX3180\Scan2Pc.exe" [2011-04-29 1990144]

.

c:\users\Shyla\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Trillian.lnk - c:\program files (x86)\Trillian\trillian.exe [2011-8-19 2278240]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-12 257224]

R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-06-14 129976]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-27 291696]

R3 Samsung UPD Service2;Samsung UPD Service2;c:\windows\System32\SUPDSvc2.exe [x]

R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]

S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-03-01 2348352]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [2009-07-13 11576]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-02-29 382272]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2000-01-01 2533400]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]

S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]

S3 whfltr2k;WheelMouse USB Lower Filter Driver;c:\windows\system32\DRIVERS\whfltr2k.sys [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-06-18 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-31 02:01]

.

2011-12-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3585574457-1094471380-1151442140-1001Core.job

- c:\users\Shyla\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-04 01:09]

.

2011-12-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3585574457-1094471380-1151442140-1001UA.job

- c:\users\Shyla\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-04 01:09]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1873256]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-27 1271168]

"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-03-28 12459112]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.air1.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 192.168.0.1

FF - ProfilePath - c:\users\Shyla\AppData\Roaming\Mozilla\Firefox\Profiles\ogbkyqp4.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=CDman000&ptb=24192582-3A92-4F71-9204-9C23E1E9694C&ind=2011110611&ptnrS=CDman000&si=&n=77df1cd3&psa=&st=kwd&searchfor=

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-WheelMouse - c:\advanc~1\wh_exec.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-3585574457-1094471380-1151442140-1001\Software\SecuROM\License information*]

"datasecu"=hex:d5,15,1b,07,a6,1b,55,6a,82,0e,85,73,b3,d6,d2,c9,17,81,6b,55,63,

a2,4d,1d,e4,ec,b5,68,85,07,99,e2,14,d2,82,a1,75,a1,17,03,dd,d6,21,eb,67,c2,\

"rkeysecu"=hex:cb,bd,f2,61,5a,4e,c6,95,f2,29,8b,82,ba,6b,3d,44

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_257_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_257.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

.

**************************************************************************

.

Completion time: 2012-06-18 07:25:12 - machine was rebooted

ComboFix-quarantined-files.txt 2012-06-18 14:25

.

Pre-Run: 11,200,307,200 bytes free

Post-Run: 11,053,633,536 bytes free

.

- - End Of File - - 446B605915AC8F9527268A3328B882A6

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26

Run by Shyla at 7:40:50 on 2012-06-18

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8123.6533 [GMT -7:00]

.

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files (x86)\Trillian\trillian.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.air1.com/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mRun: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

StartupFolder: C:\Users\Shyla\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Trillian.lnk - C:\Program Files (x86)\Trillian\trillian.exe

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 192.168.0.1

TCP: Interfaces\{54CFC942-C632-492F-9D12-C842779661E6} : DhcpNameServer = 192.168.0.1

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll

BHO-X64: Increase performance and video formats for your HTML5 <video> - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

mRun-x64: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mRun-x64: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun-x64: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Shyla\AppData\Roaming\Mozilla\Firefox\Profiles\ogbkyqp4.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=CDman000&ptb=24192582-3A92-4F71-9204-9C23E1E9694C&ind=2011110611&ptnrS=CDman000&si=&n=77df1cd3&psa=&st=kwd&searchfor=

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll

FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll

FF - plugin: C:\Users\Shyla\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll

FF - plugin: C:\Users\Shyla\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]

R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe [2012-4-1 2348352]

R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.SYS [2011-9-20 11576]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-2-29 382272]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-1 2533400]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 whfltr2k;WheelMouse USB Lower Filter Driver;C:\Windows\system32\DRIVERS\whfltr2k.sys --> C:\Windows\system32\DRIVERS\whfltr2k.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-31 257224]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-6-14 129976]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]

S3 Samsung UPD Service2;Samsung UPD Service2;"C:\Windows\System32\SUPDSvc2.exe" --> C:\Windows\System32\SUPDSvc2.exe [?]

S3 SWDUMon;SWDUMon;C:\Windows\system32\DRIVERS\SWDUMon.sys --> C:\Windows\system32\DRIVERS\SWDUMon.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-06-18 14:09:43 98816 ----a-w- C:\Windows\sed.exe

2012-06-18 14:09:43 518144 ----a-w- C:\Windows\SWREG.exe

2012-06-18 14:09:43 256000 ----a-w- C:\Windows\PEV.exe

2012-06-18 14:09:43 208896 ----a-w- C:\Windows\MBR.exe

2012-06-18 14:07:40 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FCB566C7-51C4-4032-94B9-E85B75D3C316}\mpengine.dll

2012-06-16 22:42:19 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-06-14 13:41:41 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service

2012-06-14 13:41:33 157352 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice_installer.exe

2012-06-14 13:41:33 129976 ----a-w- C:\Program Files (x86)\Mozilla Firefox\maintenanceservice.exe

2012-06-13 13:10:55 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2012-06-13 13:10:55 927800 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E08FBAE3-9553-4EC1-AB10-1231AAC2993D}\gapaengine.dll

2012-06-13 13:06:19 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe

2012-06-13 13:06:19 77312 ----a-w- C:\Windows\System32\rdpwsx.dll

2012-06-13 13:06:19 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll

2012-06-13 13:06:12 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-06-13 13:06:11 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-06-13 13:06:11 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-06-13 13:06:10 3146752 ----a-w- C:\Windows\System32\win32k.sys

2012-06-13 13:06:09 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2012-06-08 23:34:01 36864 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\spd__pc.dll

2012-06-08 23:33:24 437328 ----a-w- C:\Windows\System32\UPDIO2.dll

2012-06-08 23:33:24 164432 ----a-w- C:\Windows\System32\SUPDSvcA2.dll

2012-06-08 23:33:23 34304 ----a-w- C:\Windows\System32\spd__l.dll

2012-06-08 23:33:22 89600 ----a-w- C:\Windows\System32\spd__ci.dll

2012-06-08 23:33:22 165456 ----a-w- C:\Windows\System32\SUPDSvc2.exe

2012-06-08 23:33:21 260688 ----a-w- C:\Windows\SUPDRun.exe

2012-06-08 23:33:21 151552 ----a-w- C:\Windows\System32\spd__ci.exe

2012-06-06 02:45:13 -------- d-----w- C:\Users\Shyla\AppData\Local\{A353CF3E-AF81-11E1-8270-B8AC6F996F26}

2012-06-06 02:45:13 -------- d-----w- C:\Users\Shyla\AppData\Local\{A3539DED-AF81-11E1-8270-B8AC6F996F26}

2012-06-02 22:14:14 -------- d-----w- C:\Program Files\CCleaner

2012-06-02 19:07:11 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client

2012-06-02 19:07:09 -------- d-----w- C:\Program Files\Microsoft Security Client

2012-06-02 18:23:34 -------- d-----w- C:\Users\Shyla\AppData\Roaming\Malwarebytes

2012-06-02 18:23:30 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-06-02 18:23:30 -------- d-----w- C:\ProgramData\Malwarebytes

2012-06-02 18:23:30 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-06-02 16:46:04 -------- d-----w- C:\Program Files (x86)\GridinSoft Trojan Killer

2012-06-02 16:15:04 -------- d-----w- C:\ProgramData\B7E8586B00018429000C18D2B4EB2367

2012-06-02 16:15:04 -------- d-----w- C:\Program Files (x86)\Common Files\Registry

2012-06-02 12:52:35 -------- d---a-w- C:\Kaspersky Rescue Disk 10.0

.

==================== Find3M ====================

.

2012-06-12 02:01:29 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-06-12 02:01:29 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll

2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-05-05 09:05:08 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe

2012-04-01 18:46:18 15672 ----a-w- C:\Windows\System32\drivers\SWDUMon.sys

2012-03-30 11:35:47 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-03-28 00:03:36 4015592 ----a-w- C:\Windows\System32\drivers\RTKVHD64.sys

2012-03-21 22:55:16 2886656 ----a-w- C:\Windows\System32\RCoRes64.dat

2012-03-21 03:44:12 98688 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-03-21 03:44:12 203888 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-03-20 17:47:20 3608680 ----a-w- C:\Windows\System32\RtkAPO64.dll

.

============= FINISH: 7:41:07.27 ===============

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I'm not really concerned about the printer at this point. The Samsung CLX-3185 is a network printer, I just enabled the wi-fi and am printing that way. I'm more concerned with the idea that Windows Firewall might be compromised along with the inability to join the homegroup. This makes me paranoid the computer might still be infected. At minimum something setting's wise is corrupted.

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Ok. Replugged the Printer in just to give it a whirl.

Here is the error message when trying to share it:

http://lukes.pbworks.com/w/file/fetch/54648118/Sharing%20Not%20Savable.PNG

I can't seem to recreate the error where it blaims it on Windows Firewall at this point, but like I said, printer is wi-fi and working over wi-fi so I'm not worried about that anymore.

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  • Staff

Hi,

Sorry for the delay.

I'm pretty sure the printer driver is just corrupted. I would like you to uninstall it from Device Manager. When you do, ensure that you select a clean removal / driver deletion. Then reboot and install the driver (use one specific for this printer and not a generic). Reboot again and see how it goes.

However, this definitely isn't malware related. If the above doesn't work, I suggest posting in our PC Help forum instead where someone can troubleshoot this further with you.

Regards,

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Hi, Sorry for the delay. I'm pretty sure the printer driver is just corrupted. I would like you to uninstall it from Device Manager. When you do, ensure that you select a clean removal / driver deletion. Then reboot and install the driver (use one specific for this printer and not a generic). Reboot again and see how it goes. However, this definitely isn't malware related. If the above doesn't work, I suggest posting in our PC Help forum instead where someone can troubleshoot this further with you. Regards,

What about the strange changes to my network? I really don't care about the printer thing.

I'm concerned that this computer can't rejoin the homegroup at all. Can't share files at all.

That those things might be lingering effects of the malware.

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