zbad2000

Possibly infected system

15 posts in this topic

Hey all

I think my computer may be infected. Its running very hot and very slow. At first I thought there may be some blockage in the fan area, and I did remove excess dust but its still running hot and slow. Once or twice, I did get re-directed to a "protect against malware" site, so I suspect I may be infected. I would really appreciate any help you guys can give me. THanks. Logs below.

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DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.3.1

Run by Brian at 21:39:47 on 2012-06-05

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1914.829 [GMT -4:00]

.

AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}

SP: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\DisplayLink Core Software\DisplayLinkService.exe

C:\Windows\RtkAudioService.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe

C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Sony\VAIO Power Management\SPMService.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe

C:\Program Files\Sony\VAIO Care\VCsystray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\InFocus\DisplayLink Manager\InFocusDisplayLinkManagerSetup.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe

C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe

C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe

C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://espn.com/

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.0 runtime\bin\jp2ssv.dll

TB: {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [iSBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"

mRun: [smartWiHelper] "c:\program files\sony corporation\smartwi connection utility\SmartWiHelper.exe" /WindowsStartup

mRun: [VAIOMyMemCenter] "c:\program files\sony\vaio my memory center\VAIO MyMemCenter.exe" 1

mRun: [VAIORegistration] "c:\program files\sony\first experience\WelcomeLauncher.exe"

mRun: [VAIOSurvey] "c:\program files\sony\vaio survey\VAIO Sat Survey.exe"

mRun: [VWLASU] "c:\program files\sony\vaio wireless wizard\AutoLaunchWLASU.exe"

mRun: [skytel] Skytel.exe

mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\users\brian\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\users\brian\appdata\roaming\micros~1\windows\startm~1\programs\startup\zooskm~1.lnk - c:\program files\zooskmessenger\ZooskMessenger.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\aolddi.lnk - c:\ddi\AOLICON.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\infocu~1.lnk - c:\program files\infocus\displaylink manager\InFocusDisplayLinkManagerSetup.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{2BEEDDE3-9D19-4856-BC49-7AC5C8321FD5} : DhcpNameServer = 192.168.1.1

Notify: igfxcui - igfxdev.dll

Notify: VESWinlogon - VESWinlogon.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\brian\appdata\roaming\mozilla\firefox\profiles\z57s78nq.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - espn.com

FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101757&gct=&gc=1&q=

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\oracle\javafx 2.0 runtime\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

FF - plugin: c:\users\brian\appdata\roaming\move networks\plugins\071802000001\npqmp071802000001.dll

FF - plugin: c:\windows\system32\npdeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2011-12-14 13424]

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-7-29 115008]

R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]

R2 DisplayLinkService;DisplayLink Service;c:\program files\displaylink core software\DisplayLinkService.exe [2009-4-6 447848]

R2 eamonm;eamonm;c:\windows\system32\drivers\eamonm.sys [2010-9-3 137144]

R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2010-11-4 810144]

R2 epfwwfpr;epfwwfpr;c:\windows\system32\drivers\epfwwfpr.sys [2010-7-29 96920]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]

R2 RtkAudioService;Realtek Audio Service;c:\windows\RTKAUDIOSERVICE.EXE [2008-8-1 104992]

R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects\uCamMonitor.exe [2008-8-21 104960]

R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-8-1 411488]

R2 VCFw;VAIO Content Folder Watcher;c:\program files\common files\sony shared\vaio content folder watcher\VCFw.exe [2008-6-20 415744]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-1-7 24652]

R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2008-8-21 17408]

R3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2011-12-14 367728]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-6-5 40776]

R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-8-1 9344]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\drivers\DisplayLinkUsbPort.sys [2009-4-6 20992]

S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-4 129976]

S3 SOHCImp;VAIO Media plus Content Importer;c:\program files\sony\vaio media plus\SOHCImp.exe [2008-8-21 103712]

S3 SOHDms;VAIO Media plus Digital Media Server;c:\program files\sony\vaio media plus\SOHDms.exe [2008-8-21 353568]

S3 SOHDs;VAIO Media plus Device Searcher;c:\program files\sony\vaio media plus\SOHDs.exe [2008-8-21 62752]

S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2008-8-21 337184]

S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2008-8-21 83232]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-06-06 01:38:54 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2012-06-06 01:17:54 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-06 01:17:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-06-06 00:49:38 6737808 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{88facf61-d0f5-4ed7-906c-29d55b863bd5}\mpengine.dll

2012-05-08 23:39:21 53120 ----a-w- c:\windows\system32\drivers\partmgr.sys

2012-05-08 23:39:19 905600 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-05-08 23:39:16 1218048 ----a-w- c:\program files\windows journal\NBDoc.DLL

2012-05-08 23:39:15 1404928 ----a-w- c:\program files\common files\microsoft shared\ink\InkObj.dll

2012-05-08 23:39:14 964608 ----a-w- c:\program files\windows journal\JNWDRV.dll

2012-05-08 23:39:13 983040 ----a-w- c:\program files\windows journal\JNTFiltr.dll

2012-05-08 23:39:12 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll

2012-05-08 23:39:11 47104 ----a-w- c:\program files\windows journal\PDIALOG.exe

2012-05-08 23:39:01 1069056 ----a-w- c:\windows\system32\DWrite.dll

2012-05-08 23:39:00 219648 ----a-w- c:\windows\system32\d3d10_1core.dll

2012-05-08 23:38:59 1172480 ----a-w- c:\windows\system32\d3d10warp.dll

2012-05-08 23:38:58 683008 ----a-w- c:\windows\system32\d2d1.dll

2012-05-08 23:38:58 160768 ----a-w- c:\windows\system32\d3d10_1.dll

2012-05-08 23:38:38 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-05-08 23:38:37 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-05-08 23:38:37 2044928 ----a-w- c:\windows\system32\win32k.sys

.

==================== Find3M ====================

.

.

============= FINISH: 21:40:57.16 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2011-08-26.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 1/3/2009 12:59:48 PM

System Uptime: 6/5/2012 9:08:14 PM (0 hours ago)

.

Motherboard: Sony Corporation | | VAIO

Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz | N/A | 1000/166mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 140 GiB total, 83.875 GiB free.

D: is Removable

E: is Removable

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}

Description: Photosmart Prem C310 series

Device ID: ROOT\IMAGE\0000

Manufacturer: HP

Name: Photosmart Prem C310 series

PNP Device ID: ROOT\IMAGE\0000

Service: StillCam

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart Prem C310 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart Prem C310 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: HP LaserJet P4014

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: Hewlett-Packard

Name: HP LaserJet P4014

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service:

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

.

Update for Microsoft Office 2007 (KB2508958)

32 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.1)

Adobe Shockwave Player 11

Apple Mobile Device Support

Apple Software Update

ArcSoft Magic-i Visual Effects

ArcSoft WebCam Companion 2

BitTorrent

Compatibility Pack for the 2007 Office system

DisplayLink Core Software

DisplayLink InFocus Support

ESET NOD32 Antivirus

ESET Online Scanner v3

HDAUDIO SoftV92 Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Photosmart Prem C310 All-In-One Driver 14.0 Rel. 7

InFocus DisplayLink Manager

Intel® Graphics Media Accelerator Driver

Java Auto Updater

Java™ 7 Update 3

JavaFX 2.0.3

Malwarebytes Anti-Malware version 1.61.0.1400

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Move Media Player

Mozilla Firefox 12.0 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Network

OGA Notifier 2.0.0048.0

OpenMG Secure Module 5.1.00

Primo

PS_AIO_07_C310_SW_Min

Realtek High Definition Audio Driver

Roxio Central Audio

Roxio Central Copy

Roxio Central Core

Roxio Central Data

Roxio Central Tools

Roxio Easy Media Creator 10 LJ

Roxio Easy Media Creator Home

Scan

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Setting Utility Series

SmartWi Connection Utility

Sony Picture Utility

Sony Video Shared Library

Spelling Dictionaries Support For Adobe Reader 9

SupportSoft Assisted Service

Synaptics Pointing Device Driver

Toolbox

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Service

VAIO Care

VAIO Content Folder Setting

VAIO Content Metadata Intelligent Analyzing Manager

VAIO Content Metadata Manager Setting

VAIO Content Metadata XML Interface Library

VAIO Control Center

VAIO Data Restore Tool

VAIO Entertainment Platform

VAIO Event Service

VAIO Help and Support

VAIO Launcher

VAIO Media plus

VAIO Movie Story

VAIO My Memory Center

VAIO OOBE and Welcome Center

VAIO Original Function Setting

VAIO Power Management

VAIO Presentation Support

VAIO Startup Assistant

VAIO Survey

VAIO Update 4

VAIO Wireless Wizard

Viewpoint Media Player

Windows Essentials Media Codec Pack 3.3

Windows Media Player Firefox Plugin

WinDVD for VAIO

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

.

6/5/2012 9:13:37 PM, Error: Service Control Manager [7022] - The HP Network Devices Support service hung on starting.

6/5/2012 9:10:23 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

6/5/2012 9:10:23 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

6/5/2012 9:10:23 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

6/5/2012 9:09:19 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 126

5/29/2012 9:18:36 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Network Devices Support service to connect.

5/29/2012 9:18:36 PM, Error: Service Control Manager [7000] - The HP Network Devices Support service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

.

==== End Of File ===========================

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post-32477-1261866970.gif

Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Please run a new MBAM scan being sure to update before scanning.

Post the scan results

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

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I update MBAM and here is the log. My computer is not running badly. It is running hot pretty much all the time a web browser is open; I can hear the fan working overtime. Internet (Firefox and/or IE) is still ridiculously slow. It takes 45-60 seconds to load one page, if it loads at all. System start-up is not abnormally slow and opening applications such as Excel or Word is also a little slow. Mainly, its the Internet that is just killing me right now. Thanks

Malwarebytes Anti-Malware (Trial) 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.07.05

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Brian :: BRIANS-VAIO [administrator]

Protection: Enabled

6/7/2012 5:21:05 PM

mbam-log-2012-06-07 (17-21-05).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 263710

Time elapsed: 13 minute(s), 55 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Laptop or desktop?

Please do not attach the scan results from Combofx. Use copy/paste.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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its a laptop. its working a lot faster now, and the fan doesnt sound like it is being overworked. Its a lot better, still a tad slow but nothing like before. here is the log

ComboFix 12-06-09.01 - Brian 06/09/2012 13:57:29.2.2 - x86

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1914.629 [GMT -4:00]

Running from: c:\users\Brian\Desktop\ComboFix.exe

AV: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}

SP: ESET NOD32 Antivirus 4.2 *Disabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2012-05-09 to 2012-06-09 )))))))))))))))))))))))))))))))

.

.

2012-06-09 18:16 . 2012-06-09 18:16 -------- d-----w- c:\users\Public\AppData\Local\temp

2012-06-09 18:16 . 2012-06-09 18:16 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-06-09 17:45 . 2012-05-08 16:40 6737808 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8CB482C-B98C-42E7-BBA7-B3E76AF37F0A}\mpengine.dll

2012-06-09 17:43 . 2012-06-09 17:43 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2012-06-06 01:17 . 2012-06-06 01:17 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-06-06 01:17 . 2012-04-04 19:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-04-03 08:16 . 2012-05-08 23:38 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2012-04-03 08:16 . 2012-05-08 23:38 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe

2012-04-02 13:36 . 2012-05-08 23:38 2044928 ----a-w- c:\windows\system32\win32k.sys

2012-03-30 12:39 . 2012-05-08 23:39 905600 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-03-20 23:28 . 2012-05-08 23:39 53120 ----a-w- c:\windows\system32\drivers\partmgr.sys

2012-03-15 03:22 . 2012-03-15 03:22 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll

2012-03-15 03:21 . 2012-03-15 03:21 677136 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll

2012-03-15 03:21 . 2012-03-15 03:21 416128 ----a-w- c:\programdata\Microsoft\eHome\Packages\NetTV\Browse\NetTVResources.dll

2012-05-04 04:12 . 2011-12-26 04:56 97208 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AOLOverlayIcon]

@="{AB0C8BE3-041C-47d6-8195-E089D32B38DD}"

[HKEY_CLASSES_ROOT\CLSID\{AB0C8BE3-041C-47d6-8195-E089D32B38DD}]

2008-06-14 00:07 303104 ----a-w- c:\ddi\OverIcon.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-07-04 150040]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-07-04 170520]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-07-04 145944]

"RtHDVCpl"="RtHDVCpl.exe" [2008-07-03 6295552]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-03-10 835584]

"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2008-04-04 317280]

"SmartWiHelper"="c:\program files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" [2008-06-27 77824]

"VAIOMyMemCenter"="c:\program files\Sony\VAIO My Memory Center\VAIO MyMemCenter.exe" [2008-02-29 679936]

"VAIORegistration"="c:\program files\Sony\First Experience\WelcomeLauncher.exe" [2007-10-17 20480]

"VAIOSurvey"="c:\program files\Sony\VAIO Survey\VAIO Sat Survey.exe" [2008-07-25 385024]

"VWLASU"="c:\program files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe" [2008-05-20 24576]

"Skytel"="Skytel.exe" [2008-07-03 1826816]

"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2010-11-04 2219184]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-04-04 462408]

.

c:\users\Brian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

ZooskMessenger.lnk - c:\program files\ZooskMessenger\ZooskMessenger.exe [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

AOLDDI.LNK - c:\ddi\AOLICON.exe [N/A]

InFocus DisplayLink Manager Startup.lnk - c:\program files\InFocus\DisplayLink Manager\InFocusDisplayLinkManagerSetup.exe [2011-12-14 10554008]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]

2008-07-16 01:04 98304 ----a-w- c:\windows\System32\VESWinlogon.dll

.

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - MBAMSWISSARMY

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

HPService REG_MULTI_SZ HPSLPSVC

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://espn.com/

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\Brian\AppData\Roaming\Mozilla\Firefox\Profiles\z57s78nq.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - espn.com

FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101757&gct=&gc=1&q=

.

- - - - ORPHANS REMOVED - - - -

.

AddRemove-ESET Online Scanner - c:\program files\ESET\ESET Online Scanner\OnlineScannerUninstaller.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2012-06-09 14:17

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'Explorer.exe'(4908)

c:\ddi\overicon.dll

.

Completion time: 2012-06-09 14:20:04

ComboFix-quarantined-files.txt 2012-06-09 18:20

ComboFix2.txt 2012-01-04 04:02

.

Pre-Run: 103,514,017,792 bytes free

Post-Run: 104,182,120,448 bytes free

.

- - End Of File - - BADFC9F2940293C1D3D5633BF04BB21A

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I apologize for posting again before you did, I dont mean to rush at all. I shut my computer off and turn it back on, and its up to its old tricks. Ive been waiting for pages to load for upwards of a minute. I didn't really do much of anything between running ComboFix and now, but somehow its right back to the beginning behavior of being slow and running hot. I can hear the fan working HARD and feel the heat coming out of the vents. The bottom is also blazing hot.

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A little better. Startup is faster, but no change in the loading tim for web pages, and also the fan is still working overtime.

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Have you've cleaned all the air vent?

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I did. I took it apart and removed a pretty large collection of dust. I'm not an expert so I don't know for sure if I got every nook and cranny. I did remove the bottom of the laptop, and then fan cover to remove the dust. Anything else I should try? I was a little wary of compressed air because one user said it could just compress any dust or particles together to form a bigger blockage. Should I just try some compressed air?

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At this point you might consider taking it to your local computer repair shop that is authorized to repair the brand of laptop you have.

The Dell laptops we use at work have 2 areas.

One on the bottom and one on the back of the case.

Make sure you don't cover up the bottom vent when in use.

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So you think this is just a hardware issue? I'm not missing any viruses or malware thats slowing down my computer, especially the Internet browsing?

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This isn't malware, but I wouldn't want it on my computer.

FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect

You can try uninstall FireFox and download a fresh copy.

I'm not seeing any infections but one can never be 100% sure, even after cleaning.

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OK ill do all that- download a new firefox and get someone to look at it. Thanks for all your help. Very much appreciated

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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