AllanGay

The specified service does not exist as an installed service - Win.Rogue.Antivirus

62 posts in this topic

One wishes you would have mentioned all this in the beginning.

#1 - Right off the bat. It is against forum policy to help those who have pirated apps. So you must remove all such before we go any further.

# 2- I would also urge you to remove all "codec" add-ons, as those often are a source of malwares.

Confirm for me you have removed all items mentioned above before we continue.

Should I see a future indication of pirated software I will cease helping.

Share this post


Link to post
Share on other sites

the pirated software was not on this unit, thats how i ended up getting this unit. i probably put too much info in the last post. everrything on the laptop is legitimate. the codecs were on the laptop when i received it. so, i'm not sure which ones should be removed or not, but i was told they were all purchased or free

Share this post


Link to post
Share on other sites

the computer with the pirated software was destroyed, i ruined the registry and had to retire it.

Share this post


Link to post
Share on other sites

  • Please download CKScanner from >>Here<<
  • Important: - Save it to your desktop.
  • Right-click CKScanner.exe & select Run as administrator to start.
  • then click Search For Files.
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify the file saved. Please Run the program only once.
  • Copy/paste the contents of CKFiles.txt in your next reply.

Share this post


Link to post
Share on other sites

Eset log

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)

# OnlineScanner.ocx=1.0.0.6583

# api_version=3.0.2

# EOSSerial=9b862c7f33fdad40806cf3af81c5cf6a

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2012-06-22 11:47:05

# local_time=2012-06-22 07:47:05 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=6.0.6002 NT Service Pack 2

# compatibility_mode=5121 16777214 100 75 2250724 40786358 0 0

# compatibility_mode=5892 16776574 100 100 29126840 177010424 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=194785

# found=3

# cleaned=3

# scan_time=5929

C:\Users\Morgan\AppData\Local\Google\Chrome\User Data\Default\Default\jdchfcjmombpkhlkkidoecpjnjbifmeh\contentscript.js Win32/TrojanDownloader.Tracur.F trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Morgan\AppData\Local\Installer4896\Google\plxwjuaeh.dll a variant of Win32/Kryptik.AGHB trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

C:\Users\Morgan\AppData\Roaming\Mozilla\Firefox\Profiles\en3x5wim.default\extensions\{cd2baad2-2b51-42b4-ae74-9ea78ecdc130}\chrome.manifest Win32/TrojanDownloader.Tracur.F trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

Share this post


Link to post
Share on other sites

See my prior reply. CKScanner.

Share this post


Link to post
Share on other sites

ckscanner log

CKScanner - Additional Security Risks - These are not necessarily bad

c:\program files\screensaver factory 5 enterprise\keygen.exe

c:\users\morgan\desktop\new folder\tools\apps\csiii\adobe photoshop cs3 v10.0 extended incl keygen\adobe photoshop cs3 v10.0 extended incl keygen.daa

scanner sequence 3.AA.11.JOAPQK

----- EOF -----

Share this post


Link to post
Share on other sites
c:\program files\screensaver factory 5 enterprise\keygen.exe

c:\users\morgan\desktop\new folder\tools\apps\csiii\adobe photoshop cs3 v10.0 extended incl keygen\adobe photoshop cs3 v10.0 extended incl keygen.daa

Your log file shows obvious use of keygen software to illegally access installed software on your system.

You're using one for Adobe Phostoshop Studio which is pirated. If you can either show proof of ownership of the Adobe program or wish to fully uninstall it and any other similar software then we will continue to help you, otherwise we'll close the post as we cannot assist you while using illegally obtained software.

Share this post


Link to post
Share on other sites

ID: 59   Posted (edited)

Topic is re-opened.

You have indicated to remove Photoshop.

Please download and install Revo Uninstaller Free

Double click Revo Uninstaller to run it.

From the list of programs double click on Adobe Photoshop CS3

When prompted if you want to uninstall click Yes.

Be sure the Moderate option is selected then click Next.

The program will run, If prompted again click Yes

when the built-in uninstaller is finished click on Next.

Once the program has searched for leftovers click Next.

Check/tick the bolded items only on the list then click Delete

when prompted click on Yes and then on next.

put a check on any folders that are found and select delete

when prompted select yes then on next

Once done click Finish.

Please download this tool from Microsoft (MGADiag.exe).

http://go.microsoft....k/?linkid=52012

Double click on MGADiag.exe to run it.

Click Continue.

The program will run. It takes a while to finish the diagnosis, please be patient.

Once done, click on Copy.

Open Notepad and paste the contents in.

Save this file and post it in your next reply.

Please answer each of the following questions in a correspondingly-numbered list in your very next reply (no need to quote this post):

1a. Does the computer-in-question belong to your company or does it belong to you, another employee or a friend/relative?

1b. Did Vista come preinstalled on the computer when you bought it, did you do a clean install of Vista, or did you upgrade from XP to Vista?

2a. Was McAfee pre-installed on this system or did you intentionally choose to install it?

2b. In Windows Explorer [WinKey+E], navigate to &

  • right-click on C:\Program Files\Common Files\McAfee <=this folder
  • Select Properties: What is the Created date displayed on the resulting General tab?

2c. What anti-virus application was installed before you installed McAfee, was your subscription still current, and did you uninstall it before you installed McAfee?

3. Has a Norton application or other antivirus application EVER been installed on the computer?

4. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

Edited by Maurice Naggar

Share this post


Link to post
Share on other sites

It's unfortunate to feel this way, but i feel that you no longer trust me, and are now on a pirated software hunt. That's fine with me, however, the questions above can not be answered by me, for I am not the original owner. I am the 3rd owner. 1st Morgan, 2nd NonPareil, and finally Al_Bowski. I'll try to answer the questions from memory to the best of my ability, and hopely satisfy whatever queries necessary to revive my laptop, thank you for all your help.

Share this post


Link to post
Share on other sites

ID: 61   Posted (edited)

You got the system 4th-hand, so it is more than likely anyone of the prior owners would have left this system un-protected by antivirus, hence the multiple issues here.

The safest thing to do is to wipe clean the HDD and reinstall Windows fresh (clean install).

You are not grasping the importance of staying away from any downloaded peer-to-peer junk. Filesharing from p-2-p sources -is- one the leading causes of malware infections.

Go into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Click on Never check for updates

press OK

Close the Control Panel window

Then Logoff and restart Windows fresh.

When ready, go back into Control Panel >> click on Windows Update item

Click on Change settings (at top left)

under Important updates, click on the down-arrow pull-down

Now make the selection for "Download updates for me, but let me choose when to install them"

press OK when done

Close the Control Panel window

Next, do a fresh visit to Windows Update. Advise on results.

download this tool from Microsoft (MGADiag.exe).

http://go.microsoft....k/?linkid=52012

Double click on MGADiag.exe to run it.

Click Continue.

The program will run. It takes a while to finish the diagnosis, please be patient.

Once done, click on Copy.

Open Notepad and paste the contents in.

Save this file and post it in your next reply.

Edited by Maurice Naggar

Share this post


Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.