xKrazy Posted June 22, 2012 ID:563447 Share Posted June 22, 2012 I bought Malwarebytes a long time ago but has worked in months....always gives me a message when i try to run it. The message is......."Run-time error '5' Invalid procedure call or argument" Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 23, 2012 Root Admin ID:563467 Share Posted June 23, 2012 Please do the following:Download and run mbam-clean.exe from here It will ask to restart your computer, please allow it to do so very importantAfter the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from hereNote: You will need to reactivate the program using the license you were sent via email if using the Pro versionLaunch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it. Link to post Share on other sites More sharing options...
xKrazy Posted June 23, 2012 Author ID:563469 Share Posted June 23, 2012 What if I dont have my code anymore and dont have email? anyway to get code? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 23, 2012 Root Admin ID:563470 Share Posted June 23, 2012 If you no longer have access to your order number you can contact Cleverbridge to obtain information about your order and registration information.Cleverbridge customer servicehttps://store.malwarebytes.org/342/?scope=cusecoThank you cs@cleverbridge.comPhone: +1-866-522-6855(Intl.: +1-312-922-8693)Service hours: Monday - Friday: 8:00 AM - 8:00 PM (CST)Saturday: 9:00 AM - 4:00 PM (CST)Sunday: 10:00 AM - 3:00 PM (CST)Service hours according to time zone PST:Monday - Friday: 6:00 AM - 6:00 PMSaturday: 7:00 AM - 2:00 PMSunday: 8:00 AM - 1:00 PMFax: +1-312-263-7632Address: cleverbridge360 N. Michigan Ave.Suite 1900Chicago, IL 60601-3805USA Link to post Share on other sites More sharing options...
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