BugOutBob

Infected with Heuristic.Reserved.Word.Exploit virus - Need Help - Posting my Logs

23 posts in this topic

Hello MBAM Experts,

I sure hope you can help me. My computer was infected with subject virus on 6/25. I normally run Norton Internet Security all of the time, and then do manual scans with MBAM.

My Symtoms:

Windows Explorer can't do much of anything. It will open and I can see my file structure, but trying to run any operations from there, such as double-clicking a file to open it either doesn't work at all and it lock up or it takes a full minute or two before the associated app finally opens the file. Also, upon every shut down, an error message displays saying that rundll32.exe is not responding.

I ran MBAM on 6/25 and it found that subject virus had infected explorer.exe and rundll32.exe. Here's that MBAM full scan report (the quick scan did NOT find these two):

----------------------------------------------------------------------------

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.25.10

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Bob :: BOB-2DUO-2-4GHZ [administrator]

6/25/2012 7:31:10 PM

mbam-log-2012-06-25 (19-31-10).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 346340

Time elapsed: 1 hour(s), 14 minute(s), 53 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

C:\Documents and Settings\Bob\Desktop\explorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

C:\Documents and Settings\Bob\Desktop\rundll32.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

(end)

----------------------------------------------------------------

As you can see, MBAM indicated that it found both of these infections and corrected them, however all orignal sympotms still persist. Can't use Windows Explorer for anything.

So, here are my DSS logs:

DSS.TX

----------

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18702

Run by Bob at 16:12:30 on 2012-06-29

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3007.2298 [GMT -4:00]

.

.

============== Running Processes ===============

.

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\WINDOWS\System32\GEARSec.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Program Files\Norton Ghost\Agent\VProSvc.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\wanmpsvc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Analog Devices\SoundMAX\Smax4.exe

C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe

C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\Norton Ghost\Agent\GhostTray.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\America Online 8.0\aoltray.exe

C:\Program Files\Logitech\SetPoint\KEM.exe

C:\WINDOWS\FSScrCtl.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://my.att.net/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.7.2.3\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.7.2.3\ips\IPSBHO.DLL

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.7.2.3\coIEPlg.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File

EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL

uRun: [skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized

uRun: [Adobe] rundll32.exe "c:\documents and settings\bob\local settings\application data\aim toolbar\adobe\aepfemds.dll",CreateInstance

mRun: [soundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe

mRun: [soundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray

mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"

mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe"

mRun: [RoxioDragToDisc] c:\program files\roxio\drag-to-disc\DrgToDsc.exe

mRun: [statusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto

mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [Norton Ghost 10.0] "c:\program files\norton ghost\agent\GhostTray.exe"

mRun: [symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide

mRun: [nwiz] nwiz.exe /installquiet

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"

mRun: [<NO NAME>]

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

StartupFolder: c:\docume~1\bob\startm~1\programs\startup\screen~1.lnk - c:\windows\FSScrCtl.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 8.0\aoltray.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\KEM.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE

IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html

IE: Append to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL

IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll

Trusted Zone: intuit.com\ttlc

Trusted Zone: turbotax.com

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1266700565718

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266700557375

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} - hxxp://www.servicehonda.com/TSWeb/msrdp.cab

DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://yourconferencing.webex.com/client/T26L10NSP49EP30/webex/ieatgpc.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

Hosts: 192.168.1.101 HP000D9D0F710A

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1207020.003\symds.sys [2012-6-11 340088]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1207020.003\symefa.sys [2012-6-11 744568]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20120619.001\BHDrvx86.sys [2012-6-18 821920]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1207020.003\ironx86.sys [2012-6-11 136312]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2011-8-25 13672]

R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.7.2.3\ccsvchst.exe [2012-6-11 130008]

R2 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-8-8 1245064]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2010-1-2 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-6-2 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20120628.001\IDSXpx86.sys [2012-6-29 369632]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20120629.002\NAVENG.SYS [2012-6-29 87928]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20120629.002\NAVEX15.SYS [2012-6-29 1589752]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-11 135664]

S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-11 135664]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-06-25 22:28:21 -------- d-----w- c:\documents and settings\bob\application data\Malwarebytes

2012-06-25 22:28:03 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-25 22:28:03 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-06-25 22:28:03 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes

2012-06-11 22:11:31 744568 ----a-w- c:\windows\system32\drivers\nis\1207020.003\symefa.sys

2012-06-11 22:11:31 516216 ----a-w- c:\windows\system32\drivers\nis\1207020.003\srtsp.sys

2012-06-11 22:11:31 50168 ----a-w- c:\windows\system32\drivers\nis\1207020.003\srtspx.sys

2012-06-11 22:11:31 369784 ----a-w- c:\windows\system32\drivers\nis\1207020.003\symtdi.sys

2012-06-11 22:11:31 340088 ----a-w- c:\windows\system32\drivers\nis\1207020.003\symds.sys

2012-06-11 22:11:31 331384 ----a-w- c:\windows\system32\drivers\nis\1207020.003\symtdiv.sys

2012-06-11 22:11:31 299640 ----a-w- c:\windows\system32\drivers\nis\1207020.003\symnets.sys

2012-06-11 22:11:31 136312 ----a-w- c:\windows\system32\drivers\nis\1207020.003\ironx86.sys

2012-06-11 22:11:19 -------- d-----w- c:\windows\system32\drivers\nis\1207020.003

.

==================== Find3M ====================

.

2012-05-18 01:15:01 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-05-18 01:15:00 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

============= FINISH: 16:13:05.26 ===============

Here is ATTACH.TXT

--------------------------

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows XP Home Edition

Boot Device: \Device\HarddiskVolume1

Install Date: 8/10/2007 8:46:37 PM

System Uptime: 6/29/2012 4:07:55 PM (0 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | P5B-Deluxe

Processor: Intel® Core2 CPU 6600 @ 2.40GHz | LGA 775 | 2400/266mhz

.

==== Disk Partitions =========================

.

A: is Removable

C: is FIXED (NTFS) - 69 GiB total, 27.564 GiB free.

D: is CDROM ()

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP560: 3/27/2012 9:37:19 PM - System Checkpoint

RP561: 3/30/2012 5:11:13 PM - System Checkpoint

RP562: 4/2/2012 7:57:18 AM - System Checkpoint

RP563: 4/11/2012 9:15:04 AM - System Checkpoint

RP564: 4/12/2012 1:10:18 PM - System Checkpoint

RP565: 4/19/2012 12:50:12 PM - System Checkpoint

RP566: 4/30/2012 4:48:32 PM - System Checkpoint

RP567: 5/4/2012 11:40:23 AM - System Checkpoint

RP568: 5/8/2012 5:26:19 PM - System Checkpoint

RP569: 5/20/2012 5:10:59 PM - System Checkpoint

RP570: 6/3/2012 12:27:57 PM - System Checkpoint

RP571: 6/8/2012 5:22:54 PM - System Checkpoint

RP572: 6/17/2012 4:27:03 PM - System Checkpoint

RP573: 6/18/2012 5:12:04 PM - System Checkpoint

RP574: 6/22/2012 4:09:45 PM - System Checkpoint

RP575: 6/24/2012 1:59:37 PM - System Checkpoint

RP576: 6/25/2012 9:53:18 PM - System Checkpoint

.

==== Installed Programs ======================

.

.

3D Home Architect Home Design Deluxe 6

Adobe Acrobat - Reader 6.0.2 Update

Adobe Acrobat 9 Pro

Adobe Acrobat 9.4.1 - CPSID_83708

Adobe Atmosphere Player for Acrobat and Adobe Reader

Adobe Flash Player 10 Plugin

Adobe Flash Player 11 ActiveX

Adobe Shockwave Player 11

Adobe SVG Viewer 3.0

AIM 6

AIM Toolbar

AiO_Scan

America Online (Choose which version to remove)

AnswerWorks 4.0 Runtime - English

AnswerWorks 5.0 English Runtime

AOL Coach Version 1.0(Build:20020929.1)

AOL Instant Messenger

Apple Software Update

AutoUpdate

Camera Support Core Library

Camera Window DS

Camera Window DVC

Camera Window MC

Canon Camera Support Core Library

Canon Camera Window DS for ZoomBrowser EX

Canon Camera Window DVC for ZoomBrowser EX

Canon Camera Window for ZoomBrowser EX

Canon MovieEdit Task for ZoomBrowser EX

Canon PhotoRecord

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities PhotoStitch 3.1

Canon ZoomBrowser EX

Compatibility Pack for the 2007 Office system

Corel Paint Shop Pro X

Critical Update for Windows Media Player 11 (KB959772)

DivX

DivX Player

Download Updater (AOL LLC)

EVGA Display Driver

Garmin City Navigator North America NT 2010.10 Update

Garmin Communicator Plugin

Garmin USB Drivers

Garmin WebUpdater

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

High Definition Audio Driver Package - KB888111

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

HP Driver Diagnostics

HP Image Zone 4.7

hp LaserJet 1010 Series

HP PSC & OfficeJet 4.7

Jack Nicklaus 6: Golden Bear Challenge

Java Auto Updater

Java 6 Update 2

Java 6 Update 23

Java 6 Update 3

Java 6 Update 5

Java 6 Update 7

LiveReg (Symantec Corporation)

LiveUpdate (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Logitech SetPoint

Logitech Webcam Software

Logitech Webcam Software Driver Package

Malwarebytes Anti-Malware version 1.61.0.1400

Marvell Miniport Driver

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2572067)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft FrontPage 2000 SR-1

Microsoft Office 2000 SR-1 Disc 2

Microsoft Office File Validation Add-In

Microsoft Office Professional Edition 2003

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

MovieEdit Task

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6.0 Parser (KB927977)

Norton Ghost 10.0

Norton Internet Security

Norton Security Scan

NVIDIA Display Control Panel

NVIDIA Drivers

NVIDIA nView Desktop Manager

PhotoStitch

QFolder

Quicken WillMaker Plus 2010

QuickTime

RAW Image Task 1.2

RealPlayer Basic

RemoteCapture Task 1.1

Roush Performance Screen Saver

Roxio Drag-to-Disc

Roxio Easy Media Creator

Roxio Update Manager

Scan

screensaver Screen Saver

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 9 (KB917734)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956390)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371-v2)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165-v2)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982665)

Skype Toolbars

Skype™ 4.2

Small Block Engine Assembly

SnagIt 7

SoundMAX

Symantec Technical Support Web Controls

TurboTax 2008

TurboTax 2008 wgaiper

TurboTax 2008 WinPerFedFormset

TurboTax 2008 WinPerProgramHelp

TurboTax 2008 WinPerReleaseEngine

TurboTax 2008 WinPerTaxSupport

TurboTax 2008 WinPerUserEducation

TurboTax 2008 wrapper

TurboTax 2009

TurboTax 2009 wgaiper

TurboTax 2009 WinPerFedFormset

TurboTax 2009 WinPerReleaseEngine

TurboTax 2009 WinPerTaxSupport

TurboTax 2009 wrapper

TurboTax 2010

TurboTax 2010 wgaiper

TurboTax 2010 WinPerFedFormset

TurboTax 2010 WinPerReleaseEngine

TurboTax 2010 WinPerTaxSupport

TurboTax 2010 wrapper

TurboTax 2011

TurboTax 2011 wgaiper

TurboTax 2011 WinPerFedFormset

TurboTax 2011 WinPerReleaseEngine

TurboTax 2011 WinPerTaxSupport

TurboTax 2011 wrapper

TurboTax Home & Business 2007

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Windows (KB971513)

Update for Windows Internet Explorer 8 (KB973874)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB980302)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2641690)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WebEx

WebFldrs XP

Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

WinZip

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

6/25/2012 6:46:41 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

6/24/2012 4:00:30 PM, error: DCOM [10009] - DCOM was unable to communicate with the computer BOBS-ASUS-ANTEC using any of the configured protocols.

6/24/2012 1:49:33 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer BOBSCOMPAQR3000 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{76A19695-1AE. The master browser is stopping or an election is being forced.

6/24/2012 1:23:40 PM, error: Dhcp [1002] - The IP address lease 192.168.1.101 for the Network Card with network address 001A92D30F6F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

6/23/2012 9:16:50 AM, error: Dhcp [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 001A92D30F6F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

.

==== End Of File ===========================

I hope that I have followed your "I'm Infected -- What to I do now? instructions correctly.

If you need anything else please let me know and I will provide it.

Also, you don't have to chastise me for using IE as my browser. My fellow exmpoyees at work have already done that job for you. So, I will be using FireFox from now on. No more IE for me.

I hope you can help me get this bug off of my computer.

Thank you in advance for you assistance.

Bob

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Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hello Gringo,

I just saw your response to my request for help. I think I have "watched" the topic, but I didn't receive an email. I'll check my spam folder for it.

I will backup my hard drive witih Norton Ghost tonight and then run security check and combofix and generate the logs you need.

Hopefully, I will get this all done tonight.

Thank you!!!

Bob

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Hello again Gringo,

I backed up my HD with Norton Ghost and then ran Security Check and ComboFix. Here are my logs:

checkup.txt

--------------

Results of screen317's Security Check version 0.99.42

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Disabled!

Norton Internet Security

`````````Anti-malware/Other Utilities Check:`````````

Norton Ghost 10.0

Malwarebytes Anti-Malware version 1.61.0.1400

Java 6 Update 23

Java 6 Update 2

Java 6 Update 3

Java 6 Update 5

Java 6 Update 7

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Flash Player 10.0.22.87 Flash Player out of Date!

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

America Online 8.0 aoltray.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 3%

````````````````````End of Log``````````````````````

----------------------------------------------------------------------

ComboFix.txt

----------------

ComboFix 12-07-01.03 - Bob 07/01/2012 19:31:30.1.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3007.2044 [GMT -4:00]

Running from: c:\documents and settings\Bob\Desktop\ComboFix.exe

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\documents and settings\All Users\Application Data\DragToDiscUserNameD.txt

c:\documents and settings\Bob\Local Settings\Application Data\AIM Toolbar\Adobe\aepfemds.dll

c:\windows\system32\regobj.dll

c:\windows\TEMP\logishrd\LVPrcInj01.dll

.

.

((((((((((((((((((((((((( Files Created from 2012-06-02 to 2012-07-02 )))))))))))))))))))))))))))))))

.

.

2012-06-25 22:28 . 2012-06-25 22:28 -------- d-----w- c:\documents and settings\Bob\Application Data\Malwarebytes

2012-06-25 22:28 . 2012-06-26 22:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-06-25 22:28 . 2012-06-25 22:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2012-06-25 22:28 . 2012-04-04 19:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-11 22:11 . 2012-06-11 22:11 -------- d-----w- c:\windows\system32\drivers\NIS\1207020.003

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-06-29 19:57 . 2012-06-29 19:57 403231 ----a-w- c:\windows\Explorer.zip

2012-05-18 01:15 . 2012-05-18 01:15 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-05-18 01:15 . 2012-05-18 01:15 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-06 39408]

"Aim6"="c:\program files\AIM6\aim6.exe" [2009-05-26 49968]

"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2010-03-09 26100520]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-01-11 232184]

"DMXLauncher"="c:\program files\Roxio\CinePlayer\DMXLauncher.exe" [2007-01-17 109304]

"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2007-02-12 1121016]

"StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-16 36864]

"TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-03-31 155648]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]

"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-09-10 1537648]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-11-29 583048]

"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2010-01-12 110696]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2010-01-12 13666408]

"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2010-09-23 38840]

"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-22 640440]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2011-12-11 26112]

.

c:\documents and settings\Bob\Start Menu\Programs\Startup\

Screen Saver Control.lnk - c:\windows\FSScrCtl.exe [2007-8-12 249344]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

America Online 8.0 Tray Icon.lnk - c:\program files\America Online 8.0\aoltray.exe [2007-8-11 36940]

Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2007-8-12 581632]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1207020.003\symds.sys [6/11/2012 6:11 PM 340088]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1207020.003\symefa.sys [6/11/2012 6:11 PM 744568]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20120619.001\BHDrvx86.sys [6/18/2012 8:01 PM 821920]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1207020.003\ironx86.sys [6/11/2012 6:11 PM 136312]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [8/25/2011 6:53 PM 13672]

R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [6/11/2012 6:11 PM 130008]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/2/2010 9:28 PM 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/2/2012 8:16 PM 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120629.001\IDSXpx86.sys [7/1/2012 5:43 PM 369632]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/11/2010 8:47 PM 135664]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/11/2010 8:47 PM 135664]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-07-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-12 00:47]

.

2012-07-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-12 00:47]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://my.att.net/

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

IE: Append to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

Trusted Zone: turbotax.com

TCP: DhcpNameServer = 205.152.37.23 205.152.144.23

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-Adobe - c:\documents and settings\Bob\Local Settings\Application Data\AIM Toolbar\Adobe\aepfemds.dll

HKLM-Run-nwiz - nwiz.exe

AddRemove-NVIDIA Display Control Panel - c:\program files\NVIDIA Corporation\Uninstall\nvuninst.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2012-07-01 20:01

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.7.2.3\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-1644491937-436374069-725345543-1004\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'explorer.exe'(4888)

c:\windows\system32\WININET.dll

c:\program files\Logitech\SetPoint\lgscroll.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\program files\Roxio\Drag-to-Disc\Shellex.dll

c:\windows\system32\DLAAPI_W.DLL

c:\program files\Roxio\Drag-to-Disc\ShellRes.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\nvsvc32.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\progra~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe

c:\windows\System32\GEARSec.exe

c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Norton Ghost\Agent\VProSvc.exe

c:\windows\wanmpsvc.exe

c:\windows\system32\wscntfy.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\windows\system32\RUNDLL32.EXE

c:\program files\Skype\Phone\Skype.exe

c:\program files\Logitech\SetPoint\KHALMNPR.EXE

c:\program files\AIM6\aolsoftware.exe

c:\program files\Skype\Plugin Manager\skypePM.exe

.

**************************************************************************

.

Completion time: 2012-07-01 20:07:22 - machine was rebooted

ComboFix-quarantined-files.txt 2012-07-02 00:07

.

Pre-Run: 29,448,724,480 bytes free

Post-Run: 30,564,655,104 bytes free

.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

.

- - End Of File - - 730762D5A962DF52199EE788FBB9B272

----------------------------------------------------

SOME NOTES ON THE PROCESS:

It took ComboFix about 35 minutes to get to the point of a first reboot. It got through "Completed stage-50,

and then started deleting files. It delted a few files and then deleted C:\windows\system32\regobj.dll, and

then deleted C:\windows\temp\logishro\lvprcinj01.dll.

It got stuck after that last deleted file for over 30 minutes. I figured is wasn't going to finish, so I

walked away after about the first 15 minutes of that delay. When I came back (after 30 minutes) the computer

had rebooted. Then ComboFix created the log file and finished.

I noticed that the files explorer.exe and rundll32.exe are both mentioned in the CombFix log. Those were the

two files that MBAM found to be infected with the Heuristic.Reserved.Word.Exploit virus.

MY RESULTS SO FAR:

Windows Explorer now seems to be able to lauch files by double-clicking on a file in the file list. That was

broken before ComboFix ran. Some of the file associations have been changed though, or put back to their defaults.

For example, JPG files used to open in Corel Paint Shop Pro, and now they open in Windows Picture an Fax Viewer.

IE is not now set as my default browser. I'm going to leave it that way and download and install FireFox instead.

I no longer get an error message saying "rundll32.exe is not responding" upon system shutdown like I did before

running ComboFix.

I'll continue to do some more testing, but at the moment it looks like my bugs are gone.

Now that this has all been done and you get a chance to look at my logs, please let me know if there is anything

else that I should do at this point. Perhaps run another MBAM scan? I know I am behind on my Windows OS security

updates. I should probably apply those I guess.

Thank you very much for your assistance with this problem!!!!!

Bob

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Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.

  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo

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Hello again Gringo,

It will be tomorrow night or this Wednesday (July 4th) before I will have time to run these two new report.

Thanks again very much for your help with cleaning this up!

Bob

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Hello Gringo,

I was able to run TDSSKiller. It ran successfully and reported "No Threats Found".

Here's the report:

19:59:29.0765 5836 TDSS rootkit removing tool 2.7.44.0 Jul 2 2012 20:01:08

19:59:30.0156 5836 ============================================================

19:59:30.0156 5836 Current date / time: 2012/07/03 19:59:30.0156

19:59:30.0156 5836 SystemInfo:

19:59:30.0156 5836

19:59:30.0156 5836 OS Version: 5.1.2600 ServicePack: 3.0

19:59:30.0156 5836 Product type: Workstation

19:59:30.0156 5836 ComputerName: BOB-2DUO-2-4GHZ

19:59:30.0156 5836 UserName: Bob

19:59:30.0156 5836 Windows directory: C:\WINDOWS

19:59:30.0156 5836 System windows directory: C:\WINDOWS

19:59:30.0156 5836 Processor architecture: Intel x86

19:59:30.0156 5836 Number of processors: 2

19:59:30.0156 5836 Page size: 0x1000

19:59:30.0156 5836 Boot type: Normal boot

19:59:30.0156 5836 ============================================================

19:59:31.0359 5836 Drive \Device\Harddisk0\DR0 - Size: 0x114FF30000 (69.25 Gb), SectorSize: 0x200, Cylinders: 0x234F, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'K0', Flags 0x00000054

19:59:31.0359 5836 ============================================================

19:59:31.0359 5836 \Device\Harddisk0\DR0:

19:59:31.0359 5836 MBR partitions:

19:59:31.0359 5836 \Device\Harddisk0\DR0\Partition0: MBR, Type 0x7, StartLBA 0x3F, BlocksNum 0x8A7818F

19:59:31.0359 5836 ============================================================

19:59:31.0375 5836 C: <-> \Device\Harddisk0\DR0\Partition0

19:59:31.0375 5836 ============================================================

19:59:31.0375 5836 Initialize success

19:59:31.0375 5836 ============================================================

19:59:41.0343 5932 ============================================================

19:59:41.0343 5932 Scan started

19:59:41.0343 5932 Mode: Manual;

19:59:41.0343 5932 ============================================================

19:59:41.0531 5932 Abiosdsk - ok

19:59:41.0531 5932 abp480n5 - ok

19:59:41.0562 5932 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys

19:59:41.0562 5932 ACPI - ok

19:59:41.0593 5932 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys

19:59:41.0593 5932 ACPIEC - ok

19:59:41.0609 5932 ADIDTSFiltService (ee97365199d656ddf3197ffdb091eadf) C:\WINDOWS\system32\drivers\adidts.sys

19:59:41.0625 5932 ADIDTSFiltService - ok

19:59:41.0640 5932 ADIHdAudAddService (0158f4027c0808ff65ed3b3d683339c9) C:\WINDOWS\system32\drivers\ADIHdAud.sys

19:59:41.0640 5932 ADIHdAudAddService - ok

19:59:41.0640 5932 adpu160m - ok

19:59:41.0656 5932 AEAudio (358063ab6c1c4173b735525cdfa65f94) C:\WINDOWS\system32\drivers\AEAudio.sys

19:59:41.0656 5932 AEAudio - ok

19:59:41.0671 5932 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys

19:59:41.0671 5932 aec - ok

19:59:41.0703 5932 AFD (1e44bc1e83d8fd2305f8d452db109cf9) C:\WINDOWS\System32\drivers\afd.sys

19:59:41.0703 5932 AFD - ok

19:59:41.0703 5932 Aha154x - ok

19:59:41.0718 5932 aic78u2 - ok

19:59:41.0718 5932 aic78xx - ok

19:59:41.0734 5932 Alerter (a9a3daa780ca6c9671a19d52456705b4) C:\WINDOWS\system32\alrsvc.dll

19:59:41.0734 5932 Alerter - ok

19:59:41.0750 5932 ALG (8c515081584a38aa007909cd02020b3d) C:\WINDOWS\System32\alg.exe

19:59:41.0750 5932 ALG - ok

19:59:41.0750 5932 AliIde - ok

19:59:41.0750 5932 amsint - ok

19:59:41.0750 5932 AppMgmt - ok

19:59:41.0765 5932 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys

19:59:41.0765 5932 Arp1394 - ok

19:59:41.0765 5932 asc - ok

19:59:41.0765 5932 asc3350p - ok

19:59:41.0781 5932 asc3550 - ok

19:59:41.0796 5932 ASCTRM (d880831279ed91f9a4190a2db9539ea9) C:\WINDOWS\system32\drivers\ASCTRM.sys

19:59:41.0796 5932 ASCTRM - ok

19:59:41.0843 5932 aspnet_state (0e5e4957549056e2bf2c49f4f6b601ad) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe

19:59:41.0859 5932 aspnet_state - ok

19:59:41.0875 5932 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys

19:59:41.0875 5932 AsyncMac - ok

19:59:41.0875 5932 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys

19:59:41.0875 5932 atapi - ok

19:59:41.0875 5932 Atdisk - ok

19:59:41.0890 5932 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys

19:59:41.0890 5932 Atmarpc - ok

19:59:41.0906 5932 AudioSrv (def7a7882bec100fe0b2ce2549188f9d) C:\WINDOWS\System32\audiosrv.dll

19:59:41.0906 5932 AudioSrv - ok

19:59:41.0937 5932 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys

19:59:41.0937 5932 audstub - ok

19:59:42.0000 5932 Automatic LiveUpdate Scheduler (2843669c89a00950195f51dbb5db0b8e) C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

19:59:42.0000 5932 Automatic LiveUpdate Scheduler - ok

19:59:42.0015 5932 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys

19:59:42.0015 5932 Beep - ok

19:59:42.0140 5932 BHDrvx86 (a9e111a358ac5f7eba7ac61e43fc6725) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20120619.001\BHDrvx86.sys

19:59:42.0140 5932 BHDrvx86 - ok

19:59:42.0171 5932 BITS (574738f61fca2935f5265dc4e5691314) C:\WINDOWS\system32\qmgr.dll

19:59:42.0218 5932 BITS - ok

19:59:42.0234 5932 Browser (a06ce3399d16db864f55faeb1f1927a9) C:\WINDOWS\System32\browser.dll

19:59:42.0234 5932 Browser - ok

19:59:42.0234 5932 catchme - ok

19:59:42.0265 5932 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys

19:59:42.0265 5932 cbidf2k - ok

19:59:42.0281 5932 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys

19:59:42.0296 5932 CCDECODE - ok

19:59:42.0359 5932 ccEvtMgr (2f237aab91497aaa03af48eae68758fc) C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

19:59:42.0375 5932 ccEvtMgr - ok

19:59:42.0390 5932 ccPwdSvc (c007b1b36c4803a735b30b5af86d268c) C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

19:59:42.0390 5932 ccPwdSvc - ok

19:59:42.0390 5932 ccSetMgr (2f237aab91497aaa03af48eae68758fc) C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

19:59:42.0390 5932 ccSetMgr - ok

19:59:42.0390 5932 cd20xrnt - ok

19:59:42.0406 5932 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys

19:59:42.0406 5932 Cdaudio - ok

19:59:42.0421 5932 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys

19:59:42.0421 5932 Cdfs - ok

19:59:42.0421 5932 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys

19:59:42.0421 5932 Cdrom - ok

19:59:42.0437 5932 Changer - ok

19:59:42.0437 5932 CiSvc (1cfe720eb8d93a7158a4ebc3ab178bde) C:\WINDOWS\system32\cisvc.exe

19:59:42.0453 5932 CiSvc - ok

19:59:42.0453 5932 ClipSrv (34cbe729f38138217f9c80212a2a0c82) C:\WINDOWS\system32\clipsrv.exe

19:59:42.0453 5932 ClipSrv - ok

19:59:42.0500 5932 clr_optimization_v2.0.50727_32 (d87acaed61e417bba546ced5e7e36d9c) C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

19:59:42.0562 5932 clr_optimization_v2.0.50727_32 - ok

19:59:42.0593 5932 clr_optimization_v4.0.30319_32 (c5a75eb48e2344abdc162bda79e16841) C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe

19:59:42.0593 5932 clr_optimization_v4.0.30319_32 - ok

19:59:42.0593 5932 CmdIde - ok

19:59:42.0593 5932 COMSysApp - ok

19:59:42.0609 5932 Cpqarray - ok

19:59:42.0625 5932 CryptSvc (3d4e199942e29207970e04315d02ad3b) C:\WINDOWS\System32\cryptsvc.dll

19:59:42.0640 5932 CryptSvc - ok

19:59:42.0640 5932 dac2w2k - ok

19:59:42.0640 5932 dac960nt - ok

19:59:42.0671 5932 DcomLaunch (6b27a5c03dfb94b4245739065431322c) C:\WINDOWS\system32\rpcss.dll

19:59:42.0687 5932 DcomLaunch - ok

19:59:42.0718 5932 Dhcp (5e38d7684a49cacfb752b046357e0589) C:\WINDOWS\System32\dhcpcsvc.dll

19:59:42.0718 5932 Dhcp - ok

19:59:42.0718 5932 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys

19:59:42.0718 5932 Disk - ok

19:59:42.0750 5932 DLABMFSM (ace95725b7d9e12227590f4c2e47707f) C:\WINDOWS\system32\DLA\DLABMFSM.SYS

19:59:42.0750 5932 DLABMFSM - ok

19:59:42.0750 5932 DLABOIOM (f872cf678b07a7a415bc78c309c433a8) C:\WINDOWS\system32\DLA\DLABOIOM.SYS

19:59:42.0750 5932 DLABOIOM - ok

19:59:42.0750 5932 DLACDBHM (5230cdb7e715f3a3b4a882e254cdd35d) C:\WINDOWS\system32\Drivers\DLACDBHM.SYS

19:59:42.0750 5932 DLACDBHM - ok

19:59:42.0781 5932 DLADResM (0049cb1260d08b4e28ae28073ab6d6bf) C:\WINDOWS\system32\DLA\DLADResM.SYS

19:59:42.0781 5932 DLADResM - ok

19:59:42.0781 5932 DLAIFS_M (8d74e30d25a962485c4620fbc795c576) C:\WINDOWS\system32\DLA\DLAIFS_M.SYS

19:59:42.0781 5932 DLAIFS_M - ok

19:59:42.0781 5932 DLAOPIOM (d4523b4284191c5824e79a4959cf8103) C:\WINDOWS\system32\DLA\DLAOPIOM.SYS

19:59:42.0781 5932 DLAOPIOM - ok

19:59:42.0796 5932 DLAPoolM (8330839e47287595545d4d4abdea2b18) C:\WINDOWS\system32\DLA\DLAPoolM.SYS

19:59:42.0796 5932 DLAPoolM - ok

19:59:42.0796 5932 DLARTL_M (77fe51f0f8d86804cb81f6ef6bfb86dd) C:\WINDOWS\system32\Drivers\DLARTL_M.SYS

19:59:42.0796 5932 DLARTL_M - ok

19:59:42.0796 5932 DLAUDFAM (c1574997b02ed1c1fdde8ef66106ad90) C:\WINDOWS\system32\DLA\DLAUDFAM.SYS

19:59:42.0796 5932 DLAUDFAM - ok

19:59:42.0796 5932 DLAUDF_M (4bbb14b293a9ec274361b0a543c78f80) C:\WINDOWS\system32\DLA\DLAUDF_M.SYS

19:59:42.0796 5932 DLAUDF_M - ok

19:59:42.0812 5932 dmadmin - ok

19:59:42.0843 5932 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys

19:59:42.0859 5932 dmboot - ok

19:59:42.0859 5932 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys

19:59:42.0875 5932 dmio - ok

19:59:42.0875 5932 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys

19:59:42.0875 5932 dmload - ok

19:59:42.0890 5932 dmserver (57edec2e5f59f0335e92f35184bc8631) C:\WINDOWS\System32\dmserver.dll

19:59:42.0890 5932 dmserver - ok

19:59:42.0906 5932 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys

19:59:42.0906 5932 DMusic - ok

19:59:42.0921 5932 Dnscache (5f7e24fa9eab896051ffb87f840730d2) C:\WINDOWS\System32\dnsrslvr.dll

19:59:42.0921 5932 Dnscache - ok

19:59:42.0953 5932 Dot3svc (0f0f6e687e5e15579ef4da8dd6945814) C:\WINDOWS\System32\dot3svc.dll

19:59:42.0953 5932 Dot3svc - ok

19:59:42.0984 5932 Dot4 (3e4b043f8bc6be1d4820cc6c9c500306) C:\WINDOWS\system32\DRIVERS\Dot4.sys

19:59:42.0984 5932 Dot4 - ok

19:59:43.0015 5932 Dot4Print (77ce63a8a34ae23d9fe4c7896d1debe7) C:\WINDOWS\system32\DRIVERS\Dot4Prt.sys

19:59:43.0015 5932 Dot4Print - ok

19:59:43.0015 5932 dot4usb (6ec3af6bb5b30e488a0c559921f012e1) C:\WINDOWS\system32\DRIVERS\dot4usb.sys

19:59:43.0015 5932 dot4usb - ok

19:59:43.0015 5932 dpti2o - ok

19:59:43.0046 5932 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys

19:59:43.0046 5932 drmkaud - ok

19:59:43.0062 5932 drvmcdb (0377e9deadd761f3cfb2fc4255e1e76d) C:\WINDOWS\system32\drivers\drvmcdb.sys

19:59:43.0062 5932 drvmcdb - ok

19:59:43.0078 5932 DRVNDDM (ffc371525aa55d1bae18715ebcb8797c) C:\WINDOWS\system32\Drivers\DRVNDDM.SYS

19:59:43.0078 5932 DRVNDDM - ok

19:59:43.0093 5932 EapHost (2187855a7703adef0cef9ee4285182cc) C:\WINDOWS\System32\eapsvc.dll

19:59:43.0093 5932 EapHost - ok

19:59:43.0156 5932 eeCtrl (fce87ba643d5e9a8b6e0378508d1b22d) C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys

19:59:43.0156 5932 eeCtrl - ok

19:59:43.0187 5932 EraserUtilRebootDrv (115dc729465a8c386615207f28875255) C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

19:59:43.0187 5932 EraserUtilRebootDrv - ok

19:59:43.0187 5932 ERSvc (bc93b4a066477954555966d77fec9ecb) C:\WINDOWS\System32\ersvc.dll

19:59:43.0187 5932 ERSvc - ok

19:59:43.0203 5932 Eventlog (65df52f5b8b6e9bbd183505225c37315) C:\WINDOWS\system32\services.exe

19:59:43.0203 5932 Eventlog - ok

19:59:43.0234 5932 EventSystem (d4991d98f2db73c60d042f1aef79efae) C:\WINDOWS\system32\es.dll

19:59:43.0234 5932 EventSystem - ok

19:59:43.0250 5932 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys

19:59:43.0265 5932 Fastfat - ok

19:59:43.0281 5932 FastUserSwitchingCompatibility (99bc0b50f511924348be19c7c7313bbf) C:\WINDOWS\System32\shsvcs.dll

19:59:43.0281 5932 FastUserSwitchingCompatibility - ok

19:59:43.0296 5932 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys

19:59:43.0296 5932 Fdc - ok

19:59:43.0328 5932 FilterService (b73ec688c29f81f9da0fcf63682b3ecb) C:\WINDOWS\system32\DRIVERS\lvuvcflt.sys

19:59:43.0328 5932 FilterService - ok

19:59:43.0343 5932 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys

19:59:43.0343 5932 Fips - ok

19:59:43.0375 5932 FLEXnet Licensing Service (f76d04f7413b07daa029f6520b64b4e8) C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

19:59:43.0390 5932 FLEXnet Licensing Service - ok

19:59:43.0406 5932 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys

19:59:43.0406 5932 Flpydisk - ok

19:59:43.0421 5932 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys

19:59:43.0421 5932 FltMgr - ok

19:59:43.0500 5932 FontCache3.0.0.0 (8ba7c024070f2b7fdd98ed8a4ba41789) C:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe

19:59:43.0515 5932 FontCache3.0.0.0 - ok

19:59:43.0531 5932 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys

19:59:43.0531 5932 Fs_Rec - ok

19:59:43.0546 5932 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys

19:59:43.0546 5932 Ftdisk - ok

19:59:43.0562 5932 GearAspiWDM (32a73a8952580b284a47290adb62032a) C:\WINDOWS\system32\drivers\GearAspiWDM.sys

19:59:43.0562 5932 GearAspiWDM - ok

19:59:43.0578 5932 GEARSecurity (b6e01969246fcb67470e87e6957ee147) C:\WINDOWS\System32\GEARSec.exe

19:59:43.0578 5932 GEARSecurity - ok

19:59:43.0593 5932 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys

19:59:43.0593 5932 Gpc - ok

19:59:43.0640 5932 gupdate (8f0de4fef8201e306f9938b0905ac96a) C:\Program Files\Google\Update\GoogleUpdate.exe

19:59:43.0640 5932 gupdate - ok

19:59:43.0640 5932 gupdatem (8f0de4fef8201e306f9938b0905ac96a) C:\Program Files\Google\Update\GoogleUpdate.exe

19:59:43.0656 5932 gupdatem - ok

19:59:43.0671 5932 gusvc (cc839e8d766cc31a7710c9f38cf3e375) C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

19:59:43.0671 5932 gusvc - ok

19:59:43.0703 5932 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys

19:59:43.0703 5932 HDAudBus - ok

19:59:43.0734 5932 helpsvc (4fcca060dfe0c51a09dd5c3843888bcd) C:\WINDOWS\PCHealth\HelpCtr\Binaries\pchsvc.dll

19:59:43.0734 5932 helpsvc - ok

19:59:43.0734 5932 HidServ - ok

19:59:43.0750 5932 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys

19:59:43.0750 5932 HidUsb - ok

19:59:43.0781 5932 hkmsvc (8878bd685e490239777bfe51320b88e9) C:\WINDOWS\System32\kmsvc.dll

19:59:43.0781 5932 hkmsvc - ok

19:59:43.0781 5932 hpn - ok

19:59:43.0796 5932 HPZid412 (d03d10f7ded688fecf50f8fbf1ea9b8a) C:\WINDOWS\system32\DRIVERS\HPZid412.sys

19:59:43.0796 5932 HPZid412 - ok

19:59:43.0812 5932 HPZipr12 (89f41658929393487b6b7d13c8528ce3) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys

19:59:43.0812 5932 HPZipr12 - ok

19:59:43.0812 5932 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys

19:59:43.0812 5932 HPZius12 - ok

19:59:43.0843 5932 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys

19:59:43.0843 5932 HTTP - ok

19:59:43.0875 5932 HTTPFilter (6100a808600f44d999cebdef8841c7a3) C:\WINDOWS\System32\w3ssl.dll

19:59:43.0875 5932 HTTPFilter - ok

19:59:43.0890 5932 i2omgmt - ok

19:59:43.0890 5932 i2omp - ok

19:59:43.0890 5932 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys

19:59:43.0890 5932 i8042prt - ok

19:59:43.0953 5932 IDriverT (6f95324909b502e2651442c1548ab12f) C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

19:59:43.0953 5932 IDriverT - ok

19:59:44.0000 5932 idsvc (c01ac32dc5c03076cfb852cb5da5229c) C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

19:59:44.0031 5932 idsvc - ok

19:59:44.0125 5932 IDSxpx86 (eeebf3616db90124c1c57019d39aa9a2) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120702.001\IDSxpx86.sys

19:59:44.0125 5932 IDSxpx86 - ok

19:59:44.0171 5932 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys

19:59:44.0171 5932 Imapi - ok

19:59:44.0187 5932 ImapiService (30deaf54a9755bb8546168cfe8a6b5e1) C:\WINDOWS\system32\imapi.exe

19:59:44.0203 5932 ImapiService - ok

19:59:44.0203 5932 ini910u - ok

19:59:44.0203 5932 IntelIde - ok

19:59:44.0218 5932 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys

19:59:44.0218 5932 intelppm - ok

19:59:44.0312 5932 IntuitUpdateService (3dc635b66dd7412e1c9c3a77b8d78f25) C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

19:59:44.0312 5932 IntuitUpdateService - ok

19:59:44.0328 5932 IntuitUpdateServiceV4 (1663a135865f0ba6e853353e98e67f2a) C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

19:59:44.0328 5932 IntuitUpdateServiceV4 - ok

19:59:44.0343 5932 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys

19:59:44.0343 5932 Ip6Fw - ok

19:59:44.0359 5932 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys

19:59:44.0359 5932 IpFilterDriver - ok

19:59:44.0375 5932 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys

19:59:44.0375 5932 IpInIp - ok

19:59:44.0390 5932 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys

19:59:44.0390 5932 IpNat - ok

19:59:44.0390 5932 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys

19:59:44.0406 5932 IPSec - ok

19:59:44.0406 5932 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys

19:59:44.0421 5932 IRENUM - ok

19:59:44.0421 5932 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys

19:59:44.0421 5932 isapnp - ok

19:59:44.0500 5932 JavaQuickStarterService (e731921db2e17dcd3db472fad5549c57) C:\Program Files\Java\jre6\bin\jqs.exe

19:59:44.0500 5932 JavaQuickStarterService - ok

19:59:44.0515 5932 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys

19:59:44.0515 5932 Kbdclass - ok

19:59:44.0515 5932 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys

19:59:44.0531 5932 kmixer - ok

19:59:44.0546 5932 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys

19:59:44.0546 5932 KSecDD - ok

19:59:44.0578 5932 L8042mou (efcc6d56fe8ba50bb7ecf300b60a66a3) C:\WINDOWS\system32\DRIVERS\L8042mou.Sys

19:59:44.0578 5932 L8042mou - ok

19:59:44.0609 5932 lanmanserver (3a7c3cbe5d96b8ae96ce81f0b22fb527) C:\WINDOWS\System32\srvsvc.dll

19:59:44.0609 5932 lanmanserver - ok

19:59:44.0640 5932 lanmanworkstation (a8888a5327621856c0cec4e385f69309) C:\WINDOWS\System32\wkssvc.dll

19:59:44.0640 5932 lanmanworkstation - ok

19:59:44.0640 5932 lbrtfdc - ok

19:59:44.0781 5932 LiveUpdate (36375738dc0b3cd1f764268008e74fdf) C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

19:59:44.0796 5932 LiveUpdate - ok

19:59:44.0843 5932 LiveUpdate Notice Ex (2f237aab91497aaa03af48eae68758fc) C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

19:59:44.0843 5932 LiveUpdate Notice Ex - ok

19:59:44.0890 5932 LiveUpdate Notice Service (deb2a99c1ad9b9190c78e895ae60a745) C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe

19:59:44.0890 5932 LiveUpdate Notice Service - ok

19:59:44.0953 5932 LmHosts (a7db739ae99a796d91580147e919cc59) C:\WINDOWS\System32\lmhsvc.dll

19:59:44.0953 5932 LmHosts - ok

19:59:44.0968 5932 LMouKE (95871e8c4aecfed95f884d2d10b8bcfb) C:\WINDOWS\system32\DRIVERS\LMouKE.Sys

19:59:44.0968 5932 LMouKE - ok

19:59:44.0984 5932 LVPr2Mon (1a7db7a00a4b0d8da24cd691a4547291) C:\WINDOWS\system32\Drivers\LVPr2Mon.sys

19:59:44.0984 5932 LVPr2Mon - ok

19:59:45.0031 5932 LVPrcSrv (0ddfdcaa92c7f553328db06ba599bea9) C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

19:59:45.0031 5932 LVPrcSrv - ok

19:59:45.0062 5932 LVRS (37072ec9299e825f4335cc554b6fac6a) C:\WINDOWS\system32\DRIVERS\lvrs.sys

19:59:45.0062 5932 LVRS - ok

19:59:45.0265 5932 LVUVC (a240e42a7402e927a71b6e8aa4629b13) C:\WINDOWS\system32\DRIVERS\lvuvc.sys

19:59:45.0296 5932 LVUVC - ok

19:59:45.0328 5932 Messenger (986b1ff5814366d71e0ac5755c88f2d3) C:\WINDOWS\System32\msgsvc.dll

19:59:45.0328 5932 Messenger - ok

19:59:45.0359 5932 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys

19:59:45.0359 5932 mnmdd - ok

19:59:45.0375 5932 mnmsrvc (d18f1f0c101d06a1c1adf26eed16fcdd) C:\WINDOWS\system32\mnmsrvc.exe

19:59:45.0390 5932 mnmsrvc - ok

19:59:45.0390 5932 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys

19:59:45.0390 5932 Modem - ok

19:59:45.0390 5932 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys

19:59:45.0390 5932 Mouclass - ok

19:59:45.0406 5932 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys

19:59:45.0406 5932 MountMgr - ok

19:59:45.0406 5932 mraid35x - ok

19:59:45.0406 5932 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys

19:59:45.0406 5932 MRxDAV - ok

19:59:45.0437 5932 MRxSmb (7d304a5eb4344ebeeab53a2fe3ffb9f0) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys

19:59:45.0453 5932 MRxSmb - ok

19:59:45.0468 5932 MSDTC (a137f1470499a205abbb9aafb3b6f2b1) C:\WINDOWS\system32\msdtc.exe

19:59:45.0468 5932 MSDTC - ok

19:59:45.0484 5932 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys

19:59:45.0484 5932 Msfs - ok

19:59:45.0484 5932 MSIServer - ok

19:59:45.0500 5932 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys

19:59:45.0500 5932 MSKSSRV - ok

19:59:45.0515 5932 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys

19:59:45.0515 5932 MSPCLOCK - ok

19:59:45.0515 5932 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys

19:59:45.0515 5932 MSPQM - ok

19:59:45.0546 5932 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys

19:59:45.0546 5932 mssmbios - ok

19:59:45.0562 5932 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys

19:59:45.0578 5932 MSTEE - ok

19:59:45.0593 5932 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) C:\WINDOWS\system32\DRIVERS\ASACPI.sys

19:59:45.0593 5932 MTsensor - ok

19:59:45.0609 5932 Mup (de6a75f5c270e756c5508d94b6cf68f5) C:\WINDOWS\system32\drivers\Mup.sys

19:59:45.0625 5932 Mup - ok

19:59:45.0625 5932 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys

19:59:45.0640 5932 NABTSFEC - ok

19:59:45.0656 5932 napagent (0102140028fad045756796e1c685d695) C:\WINDOWS\System32\qagentrt.dll

19:59:45.0671 5932 napagent - ok

19:59:45.0781 5932 NAVENG (f11033730b38260b6892e837c457fb4b) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20120702.002\NAVENG.SYS

19:59:45.0781 5932 NAVENG - ok

19:59:45.0843 5932 NAVEX15 (4e4e7c0259d3bb97de24a636c0e06aba) C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\VirusDefs\20120702.002\NAVEX15.SYS

19:59:45.0843 5932 NAVEX15 - ok

19:59:45.0890 5932 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys

19:59:45.0890 5932 NDIS - ok

19:59:45.0906 5932 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys

19:59:45.0906 5932 NdisIP - ok

19:59:45.0937 5932 NdisTapi (0109c4f3850dfbab279542515386ae22) C:\WINDOWS\system32\DRIVERS\ndistapi.sys

19:59:45.0937 5932 NdisTapi - ok

19:59:45.0937 5932 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys

19:59:45.0937 5932 Ndisuio - ok

19:59:45.0953 5932 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys

19:59:45.0953 5932 NdisWan - ok

19:59:45.0953 5932 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys

19:59:45.0968 5932 NDProxy - ok

19:59:45.0968 5932 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys

19:59:45.0968 5932 NetBIOS - ok

19:59:45.0984 5932 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys

19:59:45.0984 5932 NetBT - ok

19:59:46.0015 5932 NetDDE (b857ba82860d7ff85ae29b095645563b) C:\WINDOWS\system32\netdde.exe

19:59:46.0015 5932 NetDDE - ok

19:59:46.0015 5932 NetDDEdsdm (b857ba82860d7ff85ae29b095645563b) C:\WINDOWS\system32\netdde.exe

19:59:46.0015 5932 NetDDEdsdm - ok

19:59:46.0031 5932 Netlogon (bf2466b3e18e970d8a976fb95fc1ca85) C:\WINDOWS\system32\lsass.exe

19:59:46.0031 5932 Netlogon - ok

19:59:46.0046 5932 Netman (13e67b55b3abd7bf3fe7aae5a0f9a9de) C:\WINDOWS\System32\netman.dll

19:59:46.0046 5932 Netman - ok

19:59:46.0109 5932 NetTcpPortSharing (d34612c5d02d026535b3095d620626ae) C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

19:59:46.0109 5932 NetTcpPortSharing - ok

19:59:46.0125 5932 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys

19:59:46.0125 5932 NIC1394 - ok

19:59:46.0203 5932 NIS (e78a365cc3e0fbfc018a33dce01909f8) C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

19:59:46.0203 5932 NIS - ok

19:59:46.0234 5932 Nla (943337d786a56729263071623bbb9de5) C:\WINDOWS\System32\mswsock.dll

19:59:46.0234 5932 Nla - ok

19:59:46.0328 5932 Norton Ghost (89573b6f88a851eba44babe98543c007) C:\Program Files\Norton Ghost\Agent\VProSvc.exe

19:59:46.0375 5932 Norton Ghost - ok

19:59:46.0406 5932 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys

19:59:46.0406 5932 Npfs - ok

19:59:46.0421 5932 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys

19:59:46.0421 5932 Ntfs - ok

19:59:46.0437 5932 NtLmSsp (bf2466b3e18e970d8a976fb95fc1ca85) C:\WINDOWS\system32\lsass.exe

19:59:46.0437 5932 NtLmSsp - ok

19:59:46.0453 5932 NtmsSvc (156f64a3345bd23c600655fb4d10bc08) C:\WINDOWS\system32\ntmssvc.dll

19:59:46.0468 5932 NtmsSvc - ok

19:59:46.0500 5932 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys

19:59:46.0500 5932 Null - ok

19:59:46.0843 5932 nv (cb0ce8de9f66a297cd86eb98921b8e58) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys

19:59:47.0031 5932 nv - ok

19:59:47.0062 5932 NVSvc (1f31a588cc83a7b76715f9549515c161) C:\WINDOWS\system32\nvsvc32.exe

19:59:47.0062 5932 NVSvc - ok

19:59:47.0093 5932 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys

19:59:47.0109 5932 NwlnkFlt - ok

19:59:47.0125 5932 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys

19:59:47.0125 5932 NwlnkFwd - ok

19:59:47.0140 5932 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys

19:59:47.0140 5932 ohci1394 - ok

19:59:47.0171 5932 ose (7a56cf3e3f12e8af599963b16f50fb6a) C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

19:59:47.0171 5932 ose - ok

19:59:47.0187 5932 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys

19:59:47.0187 5932 Parport - ok

19:59:47.0187 5932 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys

19:59:47.0187 5932 PartMgr - ok

19:59:47.0218 5932 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys

19:59:47.0218 5932 ParVdm - ok

19:59:47.0218 5932 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys

19:59:47.0218 5932 PCI - ok

19:59:47.0218 5932 PCIDump - ok

19:59:47.0250 5932 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys

19:59:47.0250 5932 PCIIde - ok

19:59:47.0265 5932 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys

19:59:47.0265 5932 Pcmcia - ok

19:59:47.0265 5932 PDCOMP - ok

19:59:47.0265 5932 PDFRAME - ok

19:59:47.0265 5932 PDRELI - ok

19:59:47.0281 5932 PDRFRAME - ok

19:59:47.0281 5932 perc2 - ok

19:59:47.0281 5932 perc2hib - ok

19:59:47.0312 5932 PlugPlay (65df52f5b8b6e9bbd183505225c37315) C:\WINDOWS\system32\services.exe

19:59:47.0312 5932 PlugPlay - ok

19:59:47.0328 5932 Pml Driver HPZ12 (9d84376931440f3679beef2a414fa493) C:\WINDOWS\system32\HPZipm12.exe

19:59:47.0328 5932 Pml Driver HPZ12 - ok

19:59:47.0328 5932 PolicyAgent (bf2466b3e18e970d8a976fb95fc1ca85) C:\WINDOWS\system32\lsass.exe

19:59:47.0343 5932 PolicyAgent - ok

19:59:47.0343 5932 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys

19:59:47.0359 5932 PptpMiniport - ok

19:59:47.0359 5932 ProtectedStorage (bf2466b3e18e970d8a976fb95fc1ca85) C:\WINDOWS\system32\lsass.exe

19:59:47.0359 5932 ProtectedStorage - ok

19:59:47.0359 5932 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys

19:59:47.0359 5932 PSched - ok

19:59:47.0359 5932 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys

19:59:47.0359 5932 Ptilink - ok

19:59:47.0390 5932 PxHelp20 (1962166e0ceb740704f30fa55ad3d509) C:\WINDOWS\system32\Drivers\PxHelp20.sys

19:59:47.0390 5932 PxHelp20 - ok

19:59:47.0390 5932 ql1080 - ok

19:59:47.0390 5932 Ql10wnt - ok

19:59:47.0390 5932 ql12160 - ok

19:59:47.0406 5932 ql1240 - ok

19:59:47.0406 5932 ql1280 - ok

19:59:47.0406 5932 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys

19:59:47.0406 5932 RasAcd - ok

19:59:47.0421 5932 RasAuto (ad188be7bdf94e8df4ca0a55c00a5073) C:\WINDOWS\System32\rasauto.dll

19:59:47.0421 5932 RasAuto - ok

19:59:47.0437 5932 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys

19:59:47.0437 5932 Rasl2tp - ok

19:59:47.0468 5932 RasMan (76a9a3cbeadd68cc57cda5e1d7448235) C:\WINDOWS\System32\rasmans.dll

19:59:47.0468 5932 RasMan - ok

19:59:47.0484 5932 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys

19:59:47.0484 5932 RasPppoe - ok

19:59:47.0484 5932 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys

19:59:47.0484 5932 Raspti - ok

19:59:47.0500 5932 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys

19:59:47.0500 5932 Rdbss - ok

19:59:47.0500 5932 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys

19:59:47.0500 5932 RDPCDD - ok

19:59:47.0531 5932 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) C:\WINDOWS\system32\drivers\RDPWD.sys

19:59:47.0546 5932 RDPWD - ok

19:59:47.0562 5932 RDSessMgr (3c37bf86641bda977c3bf8a840f3b7fa) C:\WINDOWS\system32\sessmgr.exe

19:59:47.0562 5932 RDSessMgr - ok

19:59:47.0578 5932 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys

19:59:47.0593 5932 redbook - ok

19:59:47.0593 5932 RemoteAccess (7e699ff5f59b5d9de5390e3c34c67cf5) C:\WINDOWS\System32\mprdim.dll

19:59:47.0593 5932 RemoteAccess - ok

19:59:47.0671 5932 RoxLiveShare9 (c1db5f4b069957c3b8ab37183c8fb2e4) C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

19:59:47.0687 5932 RoxLiveShare9 - ok

19:59:47.0718 5932 RoxMediaDB9 (9638e5820858593a12005c753b03ceae) C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

19:59:47.0750 5932 RoxMediaDB9 - ok

19:59:47.0781 5932 RoxWatch9 (910fba95ee4f56449aa81315884c8efd) C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

19:59:47.0781 5932 RoxWatch9 - ok

19:59:47.0843 5932 RpcLocator (aaed593f84afa419bbae8572af87cf6a) C:\WINDOWS\system32\locator.exe

19:59:47.0843 5932 RpcLocator - ok

19:59:47.0859 5932 RpcSs (6b27a5c03dfb94b4245739065431322c) C:\WINDOWS\System32\rpcss.dll

19:59:47.0859 5932 RpcSs - ok

19:59:47.0890 5932 RSVP (471b3f9741d762abe75e9deea4787e47) C:\WINDOWS\system32\rsvp.exe

19:59:47.0890 5932 RSVP - ok

19:59:47.0921 5932 RxFilter (0639cccaaba8b52f9d83830fbd80bcfa) C:\WINDOWS\system32\DRIVERS\RxFilter.sys

19:59:47.0937 5932 RxFilter - ok

19:59:47.0937 5932 SamSs (bf2466b3e18e970d8a976fb95fc1ca85) C:\WINDOWS\system32\lsass.exe

19:59:47.0937 5932 SamSs - ok

19:59:47.0953 5932 SCardSvr (86d007e7a654b9a71d1d7d856b104353) C:\WINDOWS\System32\SCardSvr.exe

19:59:47.0953 5932 SCardSvr - ok

19:59:47.0984 5932 Schedule (0a9a7365a1ca4319aa7c1d6cd8e4eafa) C:\WINDOWS\system32\schedsvc.dll

19:59:47.0984 5932 Schedule - ok

19:59:48.0000 5932 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys

19:59:48.0000 5932 Secdrv - ok

19:59:48.0015 5932 seclogon (cbe612e2bb6a10e3563336191eda1250) C:\WINDOWS\System32\seclogon.dll

19:59:48.0015 5932 seclogon - ok

19:59:48.0031 5932 SENS (7fdd5d0684eca8c1f68b4d99d124dcd0) C:\WINDOWS\system32\sens.dll

19:59:48.0031 5932 SENS - ok

19:59:48.0031 5932 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys

19:59:48.0031 5932 serenum - ok

19:59:48.0046 5932 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys

19:59:48.0046 5932 Serial - ok

19:59:48.0062 5932 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys

19:59:48.0062 5932 Sfloppy - ok

19:59:48.0078 5932 SharedAccess (83f41d0d89645d7235c051ab1d9523ac) C:\WINDOWS\System32\ipnathlp.dll

19:59:48.0078 5932 SharedAccess - ok

19:59:48.0109 5932 ShellHWDetection (99bc0b50f511924348be19c7c7313bbf) C:\WINDOWS\System32\shsvcs.dll

19:59:48.0109 5932 ShellHWDetection - ok

19:59:48.0109 5932 Simbad - ok

19:59:48.0140 5932 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys

19:59:48.0140 5932 SLIP - ok

19:59:48.0140 5932 Sparrow - ok

19:59:48.0156 5932 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys

19:59:48.0156 5932 splitter - ok

19:59:48.0171 5932 Spooler (60784f891563fb1b767f70117fc2428f) C:\WINDOWS\system32\spoolsv.exe

19:59:48.0171 5932 Spooler - ok

19:59:48.0171 5932 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys

19:59:48.0187 5932 sr - ok

19:59:48.0218 5932 srservice (3805df0ac4296a34ba4bf93b346cc378) C:\WINDOWS\system32\srsvc.dll

19:59:48.0218 5932 srservice - ok

19:59:48.0265 5932 SRTSP (83726cf02eced69138948083e06b6eac) C:\WINDOWS\System32\Drivers\NIS\1207020.003\SRTSP.SYS

19:59:48.0265 5932 SRTSP - ok

19:59:48.0265 5932 SRTSPX (4e7eab2e5615d39cf1f1df9c71e5e225) C:\WINDOWS\system32\drivers\NIS\1207020.003\SRTSPX.SYS

19:59:48.0281 5932 SRTSPX - ok

19:59:48.0296 5932 Srv (47ddfc2f003f7f9f0592c6874962a2e7) C:\WINDOWS\system32\DRIVERS\srv.sys

19:59:48.0312 5932 Srv - ok

19:59:48.0328 5932 SSDPSRV (0a5679b3714edab99e357057ee88fca6) C:\WINDOWS\System32\ssdpsrv.dll

19:59:48.0328 5932 SSDPSRV - ok

19:59:48.0328 5932 StillCam (a9573045baa16eab9b1085205b82f1ed) C:\WINDOWS\system32\DRIVERS\serscan.sys

19:59:48.0343 5932 StillCam - ok

19:59:48.0375 5932 stisvc (8bad69cbac032d4bbacfce0306174c30) C:\WINDOWS\system32\wiaservc.dll

19:59:48.0375 5932 stisvc - ok

19:59:48.0421 5932 stllssvr (51778fd315c9882f1cbd932743e62a72) C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

19:59:48.0437 5932 stllssvr - ok

19:59:48.0453 5932 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys

19:59:48.0453 5932 streamip - ok

19:59:48.0468 5932 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys

19:59:48.0468 5932 swenum - ok

19:59:48.0484 5932 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys

19:59:48.0484 5932 swmidi - ok

19:59:48.0484 5932 SwPrv - ok

19:59:48.0609 5932 Symantec Core LC (438fafe708c93b2236fc26b6f2bd5fd0) C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

19:59:48.0640 5932 Symantec Core LC - ok

19:59:48.0687 5932 Symantec RemoteAssist (267c914667c94e5f47d342311c1c577f) C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

19:59:48.0703 5932 Symantec RemoteAssist - ok

19:59:48.0796 5932 symc810 - ok

19:59:48.0796 5932 symc8xx - ok

19:59:48.0828 5932 SymDS (9bbeb8c6258e72d62e7560e6667aad39) C:\WINDOWS\system32\drivers\NIS\1207020.003\SYMDS.SYS

19:59:48.0828 5932 SymDS - ok

19:59:48.0859 5932 SymEFA (d5c02629c02a820a7e71bca3d44294a3) C:\WINDOWS\system32\drivers\NIS\1207020.003\SYMEFA.SYS

19:59:48.0875 5932 SymEFA - ok

19:59:48.0906 5932 SymEvent (ab33c3b196197ca467cbdda717860dba) C:\WINDOWS\system32\Drivers\SYMEVENT.SYS

19:59:48.0906 5932 SymEvent - ok

19:59:48.0921 5932 SymIRON (a73399804d5d4a8b20ba60fcf70c9f1f) C:\WINDOWS\system32\drivers\NIS\1207020.003\Ironx86.SYS

19:59:48.0921 5932 SymIRON - ok

19:59:48.0953 5932 symlcbrd (b226f8a4d780acdf76145b58bb791d5b) C:\WINDOWS\system32\drivers\symlcbrd.sys

19:59:48.0953 5932 symlcbrd - ok

19:59:48.0984 5932 SymSnap (fea2d66aeb341e11fad6ff2d50b8ca40) C:\WINDOWS\system32\drivers\SymSnap.sys

19:59:48.0984 5932 SymSnap - ok

19:59:49.0000 5932 SYMTDI (336cace58f0359d5cbb1ae6b8a2fb205) C:\WINDOWS\System32\Drivers\NIS\1207020.003\SYMTDI.SYS

19:59:49.0000 5932 SYMTDI - ok

19:59:49.0015 5932 sym_hi - ok

19:59:49.0015 5932 sym_u3 - ok

19:59:49.0031 5932 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys

19:59:49.0031 5932 sysaudio - ok

19:59:49.0062 5932 SysmonLog (c7abbc59b43274b1109df6b24d617051) C:\WINDOWS\system32\smlogsvc.exe

19:59:49.0062 5932 SysmonLog - ok

19:59:49.0078 5932 TapiSrv (3cb78c17bb664637787c9a1c98f79c38) C:\WINDOWS\System32\tapisrv.dll

19:59:49.0078 5932 TapiSrv - ok

19:59:49.0109 5932 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys

19:59:49.0125 5932 Tcpip - ok

19:59:49.0125 5932 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys

19:59:49.0125 5932 TDPIPE - ok

19:59:49.0140 5932 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys

19:59:49.0140 5932 TDTCP - ok

19:59:49.0156 5932 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys

19:59:49.0156 5932 TermDD - ok

19:59:49.0171 5932 TermService (ff3477c03be7201c294c35f684b3479f) C:\WINDOWS\System32\termsrv.dll

19:59:49.0171 5932 TermService - ok

19:59:49.0203 5932 Themes (99bc0b50f511924348be19c7c7313bbf) C:\WINDOWS\System32\shsvcs.dll

19:59:49.0203 5932 Themes - ok

19:59:49.0218 5932 TosIde - ok

19:59:49.0234 5932 TrkWks (55bca12f7f523d35ca3cb833c725f54e) C:\WINDOWS\system32\trkwks.dll

19:59:49.0250 5932 TrkWks - ok

19:59:49.0250 5932 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys

19:59:49.0265 5932 Udfs - ok

19:59:49.0265 5932 ultra - ok

19:59:49.0281 5932 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys

19:59:49.0296 5932 Update - ok

19:59:49.0312 5932 upnphost (1ebafeb9a3fbdc41b8d9c7f0f687ad91) C:\WINDOWS\System32\upnphost.dll

19:59:49.0312 5932 upnphost - ok

19:59:49.0328 5932 UPS (05365fb38fca1e98f7a566aaaf5d1815) C:\WINDOWS\System32\ups.exe

19:59:49.0328 5932 UPS - ok

19:59:49.0359 5932 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys

19:59:49.0359 5932 usbaudio - ok

19:59:49.0375 5932 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys

19:59:49.0375 5932 usbccgp - ok

19:59:49.0390 5932 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys

19:59:49.0390 5932 usbehci - ok

19:59:49.0390 5932 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys

19:59:49.0406 5932 usbhub - ok

19:59:49.0406 5932 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys

19:59:49.0406 5932 usbprint - ok

19:59:49.0421 5932 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys

19:59:49.0421 5932 usbscan - ok

19:59:49.0437 5932 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS

19:59:49.0437 5932 USBSTOR - ok

19:59:49.0453 5932 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys

19:59:49.0453 5932 usbuhci - ok

19:59:49.0468 5932 usbvideo (63bbfca7f390f4c49ed4b96bfb1633e0) C:\WINDOWS\system32\Drivers\usbvideo.sys

19:59:49.0468 5932 usbvideo - ok

19:59:49.0484 5932 V2IMount (deea641cc5f87867759856a52cbc0999) C:\WINDOWS\system32\drivers\V2IMount.sys

19:59:49.0484 5932 V2IMount - ok

19:59:49.0484 5932 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys

19:59:49.0500 5932 VgaSave - ok

19:59:49.0500 5932 ViaIde - ok

19:59:49.0562 5932 Viewpoint Manager Service (5f974fde801c73952770736becde11e7) C:\Program Files\Viewpoint\Common\ViewpointService.exe

19:59:49.0562 5932 Viewpoint Manager Service - ok

19:59:49.0562 5932 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys

19:59:49.0578 5932 VolSnap - ok

19:59:49.0593 5932 VSS (7a9db3a67c333bf0bd42e42b8596854b) C:\WINDOWS\System32\vssvc.exe

19:59:49.0593 5932 VSS - ok

19:59:49.0609 5932 W32Time (54af4b1d5459500ef0937f6d33b1914f) C:\WINDOWS\system32\w32time.dll

19:59:49.0609 5932 W32Time - ok

19:59:49.0640 5932 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys

19:59:49.0640 5932 Wanarp - ok

19:59:49.0656 5932 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys

19:59:49.0656 5932 wanatw - ok

19:59:49.0671 5932 WANMiniportService (909f2dc0da7f57d229a05ee90647b2c3) C:\WINDOWS\wanmpsvc.exe

19:59:49.0781 5932 WANMiniportService - ok

19:59:49.0781 5932 WDICA - ok

19:59:49.0796 5932 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys

19:59:49.0812 5932 wdmaud - ok

19:59:49.0812 5932 WebClient (77a354e28153ad2d5e120a5a8687bc06) C:\WINDOWS\System32\webclnt.dll

19:59:49.0812 5932 WebClient - ok

19:59:49.0859 5932 winmgmt (2d0e4ed081963804ccc196a0929275b5) C:\WINDOWS\system32\wbem\WMIsvc.dll

19:59:49.0875 5932 winmgmt - ok

19:59:49.0875 5932 WmdmPmSN (c51b4a5c05a5475708e3c81c7765b71d) C:\WINDOWS\system32\MsPMSNSv.dll

19:59:49.0875 5932 WmdmPmSN - ok

19:59:49.0906 5932 WmiApSrv (e0673f1106e62a68d2257e376079f821) C:\WINDOWS\system32\wbem\wmiapsrv.exe

19:59:49.0906 5932 WmiApSrv - ok

19:59:49.0968 5932 WMPNetworkSvc (f74e3d9a7fa9556c3bbb14d4e5e63d3b) C:\Program Files\Windows Media Player\WMPNetwk.exe

19:59:50.0000 5932 WMPNetworkSvc - ok

19:59:50.0093 5932 WPFFontCache_v0400 (dcf3e3edf5109ee8bc02fe6e1f045795) C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

19:59:50.0125 5932 WPFFontCache_v0400 - ok

19:59:50.0203 5932 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys

19:59:50.0203 5932 WS2IFSL - ok

19:59:50.0218 5932 wscsvc (7c278e6408d1dce642230c0585a854d5) C:\WINDOWS\system32\wscsvc.dll

19:59:50.0234 5932 wscsvc - ok

19:59:50.0250 5932 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS

19:59:50.0265 5932 WSTCODEC - ok

19:59:50.0281 5932 wuauserv (35321fb577cdc98ce3eb3a3eb9e4610a) C:\WINDOWS\system32\wuauserv.dll

19:59:50.0281 5932 wuauserv - ok

19:59:50.0296 5932 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys

19:59:50.0296 5932 WudfPf - ok

19:59:50.0312 5932 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys

19:59:50.0312 5932 WudfRd - ok

19:59:50.0328 5932 WudfSvc (05231c04253c5bc30b26cbaae680ed89) C:\WINDOWS\System32\WUDFSvc.dll

19:59:50.0328 5932 WudfSvc - ok

19:59:50.0359 5932 WZCSVC (81dc3f549f44b1c1fff022dec9ecf30b) C:\WINDOWS\System32\wzcsvc.dll

19:59:50.0375 5932 WZCSVC - ok

19:59:50.0390 5932 xmlprov (295d21f14c335b53cb8154e5b1f892b9) C:\WINDOWS\System32\xmlprov.dll

19:59:50.0406 5932 xmlprov - ok

19:59:50.0437 5932 yukonwxp (4322c32ced8c4772e039616dcbf01d3f) C:\WINDOWS\system32\DRIVERS\yk51x86.sys

19:59:50.0437 5932 yukonwxp - ok

19:59:50.0453 5932 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk0\DR0

19:59:50.0718 5932 \Device\Harddisk0\DR0 - ok

19:59:50.0734 5932 Boot (0x1200) (ee23afae651f23584a8b1b92863b1c84) \Device\Harddisk0\DR0\Partition0

19:59:50.0734 5932 \Device\Harddisk0\DR0\Partition0 - ok

19:59:50.0734 5932 ============================================================

19:59:50.0734 5932 Scan finished

19:59:50.0734 5932 ============================================================

19:59:50.0734 5916 Detected object count: 0

19:59:50.0734 5916 Actual detected object count: 0

------------------------------------------------------------------

I next tried to run aswMBR. It downloaded the new virus definitions, and then I started the scan.

It ran for maybe 20 or 30 minutes and then a Widows error window popped up and reported "Avast AntirootKit has encountered a problem and needs to close". I clicked on "Don't send Report", and then the aswMBR DOS box closed and the program terminated.

The last line in the log file just before it caused the error message was:

Scanning C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieTool?????

The question marks at the end of that line mean that I could not read any more of the line since the DOS box would not expand any further, so I don't know what that filename actually is.

I stopped at this point and have not tried to run aswMBR.exe again.

I will await further instructions from you.

Thank you!

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Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Hello again Gringo,

I have done as directed and run ComboFix again.

I did screw one thing up during the process, as follows:

I only turned off my Norton Auto-Protect to "until next reboot". So when Combofix rebooted my machine Norton said it found and removed "BloodhoundMAL.PE." I tried to turn off Auto-Protect before it coud affect the ComboFix run, but apparently didn't turn it off in time.

You'll have to tell me if I have to run ComboFix yet again.

HERE'S THE LOG:

ComboFix 12-07-04.01 - Bob 07/04/2012 10:34:34.2.2 - x86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3007.2147 [GMT -4:00]

Running from: c:\documents and settings\Bob\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Bob\Desktop\CFscript.txt

AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\TEMP\logishrd\LVPrcInj01.dll

.

.

((((((((((((((((((((((((( Files Created from 2012-06-04 to 2012-07-04 )))))))))))))))))))))))))))))))

.

.

2012-06-25 22:28 . 2012-06-25 22:28 -------- d-----w- c:\documents and settings\Bob\Application Data\Malwarebytes

2012-06-25 22:28 . 2012-06-26 22:52 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2012-06-25 22:28 . 2012-06-25 22:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2012-06-25 22:28 . 2012-04-04 19:56 22344 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-06-11 22:11 . 2012-06-11 22:11 -------- d-----w- c:\windows\system32\drivers\NIS\1207020.003

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-06-29 19:57 . 2012-06-29 19:57 403231 ----a-w- c:\windows\Explorer.zip

2012-05-18 01:15 . 2012-05-18 01:15 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2012-05-18 01:15 . 2012-05-18 01:15 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

.

.

((((((((((((((((((((((((((((( SnapShot@2012-07-02_00.01.44 )))))))))))))))))))))))))))))))))))))))))

.

+ 2012-07-04 14:41 . 2012-07-04 14:41 16384 c:\windows\Temp\Perflib_Perfdata_aa4.dat

+ 2012-07-04 14:42 . 2012-07-04 14:42 16384 c:\windows\Temp\Perflib_Perfdata_998.dat

+ 2012-07-04 14:41 . 2012-07-04 14:41 16384 c:\windows\Temp\Perflib_Perfdata_91c.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-06 39408]

"Aim6"="c:\program files\AIM6\aim6.exe" [2009-05-26 49968]

"Skype"="c:\program files\Skype\\Phone\Skype.exe" [2010-03-09 26100520]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-12-18 868352]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-01-11 232184]

"DMXLauncher"="c:\program files\Roxio\CinePlayer\DMXLauncher.exe" [2007-01-17 109304]

"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe" [2007-02-12 1121016]

"StatusClient"="c:\program files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" [2002-12-16 36864]

"TomcatStartup"="c:\program files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe" [2003-03-31 155648]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]

"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-09-10 1537648]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" [2007-11-29 583048]

"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2010-01-12 110696]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2010-01-12 13666408]

"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2010-09-23 38840]

"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2010-09-22 640440]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2011-12-11 26112]

.

c:\documents and settings\Bob\Start Menu\Programs\Startup\

Screen Saver Control.lnk - c:\windows\FSScrCtl.exe [2007-8-12 249344]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

America Online 8.0 Tray Icon.lnk - c:\program files\America Online 8.0\aoltray.exe [2007-8-11 36940]

Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\KEM.exe [2007-8-12 581632]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Hewlett-Packard\\Toolbox2.0\\Javasoft\\JRE\\1.3.1\\bin\\javaw.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

.

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1207020.003\symds.sys [6/11/2012 6:11 PM 340088]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1207020.003\symefa.sys [6/11/2012 6:11 PM 744568]

R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20120619.001\BHDrvx86.sys [6/18/2012 8:01 PM 821920]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1207020.003\ironx86.sys [6/11/2012 6:11 PM 136312]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [8/25/2011 6:53 PM 13672]

R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.7.2.3\ccsvchst.exe [6/11/2012 6:11 PM 130008]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/2/2010 9:28 PM 24652]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/2/2012 8:16 PM 106656]

R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20120702.001\IDSXpx86.sys [7/2/2012 8:01 PM 369632]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/11/2010 8:47 PM 135664]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/11/2010 8:47 PM 135664]

.

Contents of the 'Scheduled Tasks' folder

.

2012-07-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-12 00:47]

.

2012-07-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-12 00:47]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://my.att.net/

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

IE: Append to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

Trusted Zone: turbotax.com

TCP: DhcpNameServer = 205.152.37.23 205.152.144.23

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2012-07-04 10:41

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 5.1.2600

.

CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.

device: opened successfully

user: error reading MBR

kernel: MBR read successfully

user != kernel MBR !!!

.

**************************************************************************

.

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.7.2.3\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-1644491937-436374069-725345543-1004\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'explorer.exe'(1964)

c:\windows\system32\WININET.dll

c:\program files\Logitech\SetPoint\lgscroll.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\program files\Roxio\Drag-to-Disc\Shellex.dll

c:\windows\system32\DLAAPI_W.DLL

c:\program files\Roxio\Drag-to-Disc\ShellRes.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\nvsvc32.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\progra~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

c:\program files\Common Files\Symantec Shared\ccSvcHst.exe

c:\windows\system32\RUNDLL32.EXE

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\program files\Skype\Phone\Skype.exe

c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe

c:\program files\Logitech\SetPoint\KHALMNPR.EXE

c:\program files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

c:\windows\System32\GEARSec.exe

c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

c:\program files\AIM6\aolsoftware.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Norton Ghost\Agent\VProSvc.exe

c:\windows\wanmpsvc.exe

c:\program files\Skype\Plugin Manager\skypePM.exe

c:\windows\system32\wscntfy.exe

.

**************************************************************************

.

Completion time: 2012-07-04 10:46:43 - machine was rebooted

ComboFix-quarantined-files.txt 2012-07-04 14:46

ComboFix2.txt 2012-07-02 00:07

.

Pre-Run: 30,540,963,840 bytes free

Post-Run: 30,720,438,272 bytes free

.

- - End Of File - - 4677991E7A9D39111A9C73FD1BD174B1

---------------------------------------------------------------------------

CONDITION OF MY MACHINE:

Everything seems to be running alright now. The initial problem with Windows Explorer not functioning seems to have been corrected. I don't get the error messages about rundll32.exe upon shut down anymore.

The only unusual thing now is that Internet Explorer does not seem to want to load and display many pictures on pages. I have LOTS of boxes with red Xs in them where graphics are supposed to be. That symptom was not present in IE before we started running these programs to fix my virus problem.

I don't intend to use IE anymore anyway, but I'm wondering if that indicates there is still an issue somewhere. I intent to download and install FireFox as soon as these troubleshooting efforts are done.

Thanks!

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These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Java™ 6 Update 2
      Java™ 6 Update 23
      Java™ 6 Update 3
      Java™ 6 Update 5
      Java™ 6 Update 7
      screensaver Screen Saver

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe Reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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WOW! That's a big list!

I'll do my best to get this all run today and post my logs/reports.

***

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Hello Gringo,

I got it all done.

Here's my MBAM log:

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.25.10

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Bob :: BOB-2DUO-2-4GHZ [administrator]

7/4/2012 4:17:32 PM

mbam-log-2012-07-04 (16-17-32).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 198858

Time elapsed: 2 minute(s), 27 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

-------------------------------------

Here's my HighjackThis report:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:29:02 PM, on 7/4/2012

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe

C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe

C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe

C:\Program Files\Norton Ghost\Agent\GhostTray.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

C:\Program Files\America Online 8.0\aoltray.exe

C:\Program Files\Logitech\SetPoint\KEM.exe

C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE

C:\WINDOWS\FSScrCtl.exe

C:\WINDOWS\System32\GEARSec.exe

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe

C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Norton Ghost\Agent\VProSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe

C:\Documents and Settings\Bob\My Documents\Downloads\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.7.2.3\IPS\IPSBHO.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.7.2.3\coIEPlg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe

O4 - HKLM\..\Run: [statusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto

O4 - HKLM\..\Run: [TomcatStartup] C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe

O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB

O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813

O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1266700565718

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266700557375

O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://www.servicehonda.com/TSWeb/msrdp.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://yourconferencing.webex.com/client/T26L10NSP49EP30/webex/ieatgpc.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.7.2.3\ccSvcHst.exe

O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--

End of file - 16244 bytes

-------------------------------------------------------------------------------------------------------------------

SOME NOTES ON THE PROCESS:

I had no problems running any of the programs/scans, etc.

I uninstalled Acrobat Reader 6.02 and did NOT install a new version of Reader. Instead, I kept Adobe Acrobat 9 Pro, since I'm a technical writer and need that program to do my work.

HOW IS MY COMPUTER NOW:

Everything seems to be running well. No problems with Windows Explorer, which was the original problem that started all of this.

The only problem I see now is that Internet Explorer is having issues displaying graphics and icons, etc. Nearly every page I view has a lot of empty boxes with red Xs in them. This was not one of my original problems, but is an issue now. Don't know what happened to cause that. However, I intend to install and use FireFox and stop using IE as soon as you tell me it's OK to go ahead with that.

Thanks.

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
      O4 - HKLM\..\Run: [RoxioDragToDisc] C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
      O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
      O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
      O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

    [*] Close all open windows and browsers/email, etc...

    [*] Click on the "Fix Checked" button

    [*] When completed, close the application.

    • NOTE**You can research each of those lines
    >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

NOTE**

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe

(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit

(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit

and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Hello Gringo,

The EDSET scan found some bugs. Here's the report:

C:\Documents and Settings\Bob\My Documents\SA Work Computer Files\Documents and Settings\schultb\Application Data\Microsoft\Templates\P_IMI97.dot probably a variant of WM/Muck.AG virus

C:\Documents and Settings\Bob\My Documents\SA Work Computer Files\Documents and Settings\schultb\Application Data\Microsoft\Templates\P_IMIjuly97.dot probably a variant of WM/Muck.AG virus

C:\Documents and Settings\Bob\My Documents\SA Work Computer Files\Documents and Settings\schultb\My Documents\Bobs_Stuff\New_Templates\Office95TemplatesPublications\P_IMI97.dot probably a variant of WM/Muck.AG virus

C:\Documents and Settings\Bob\My Documents\SA Work Computer Files\Documents and Settings\schultb\My Documents\Bobs_Stuff\New_Templates\Office95TemplatesPublications\P_IMIjuly97.dot probably a variant of WM/Muck.AG virus

C:\Qoobox\Quarantine\C\Documents and Settings\Bob\Local Settings\Application Data\AIM Toolbar\Adobe\aepfemds.dll.vir a variant of Win32/Kryptik.AHKT trojan

C:\System Volume Information\_restore{E992F3A9-B771-4024-B0BA-0CD12AF800B2}\RP577\A0170253.dll a variant of Win32/Kryptik.AHKT trojan

------------------------------------------------------------------

The first four are on some really old files from a previous workplace. The last two are a mystery to me.

Please advise what to do next.

REMINDER:

I still have the problem of IE not displaying anything but boxes with red Xs in them for most of the graphics on web pages. I almost couldn't run the EDSET scan since I couldn't find the buttons to click on since they didn't display.

Please advise on this IE problem. That's the only thing that isn't running at this point.

Finally an observation: It seems to me that any ONE standalone antimalware or antivirus program is pretty useless if you have to run 5 or 6 of them to actually keep your computer safe. Do you agree?

Thanks again for your help.

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Greetings

Red X Fix

  • Download PNG_Fix.zip and save it to the Desktop.
  • Unzip and extract the two files (pngasso_xp.reg and pngasso_vista.reg) to the Desktop.
  • If you're using Windows XP, right-click pngasso_xp.reg and choose Merge.
  • If you're using Windows Vista, right-click pngasso_vista.reg and choose Merge.
  • Click Yes to confirm the merge operation.
    • Additionally, in Windows Vista, you'll have to click Continue when you see the User Account Control elevation dialog.

Gringo

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Hello Gringo,

Thanks for the Red X fix. I ran it, and they're gone!

Am I cured of my evil computer gremlins? Are we done?

If so, thanks again VERY much for your help!

Bob

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Hello

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!


  • C:\Qoobox\Quarantine\<-- combofix
    C:\System Volume Information\<-- System restore
    C:\TDSSKiller_Quarantine\<-- TDSSKiller

And These are false Positives


  • C:\Program Files (x86)\Dell DataSafe Local Backup\<-- Dell backup program

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Hello again Gringo,

I have uninstalled ComboFix successfully.

OTCleanIt.exe is currently NOT AVAILABLE via the link in your email. Error message says "503 Service Unavilable - The server is temporarily busy."

I tried Googling OTCleanIt.exe, and got the same results upon clicking on any other links to download it. Looks like it's only available on that one server.

So, I guess I'll try later tonight and see if I can download OTCleanit.exe and finish my cleanup efforts.

I read through the suggested reading links regarding security awareness. The FIRST link, titled InternetSafety, is the best in my view. I think I'll bookmark that one and print it out as well. I've been a professional technical writer for over 25 years, and I can tell you that that first article is the best of them. Best content and best presentation of the informaion for readability and comprehension.

Thank you so much for your considerablel help in getting my computer cleaned up! I'm not "rolling in the dough", as they say, but I will certainly make a donation for your efforts. I appreciate it!

Bob

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You are more than welcome

the set of articles when I found them knew they were a keeper and I love the sister article aimed at parents for kids

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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