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hi Maurice

thanks for help

avast antivir deactivated

windows defender deactivated

ESET-OnlinScanner used

duration 4 Hrs

log:

1 files infected

1 file moved in quarantine

found this - (never used FreeVideoConverter.exe)

and moved in quarantine:

Favorites\software\softonic.de\videoconverter\Koyote Free Video Converter_2.7\setup_FreeVideoConverter.exe

(I uninstalled ESET-onlinescanner (by clicking uninstall checkbox) so i missed the file C:\Program Files\ESET\ESET Online Scanner\log.txt, sorry)

avast antivir activated

windows defender activated

If needed, I can repeat.

best regards

funnybone

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Hallo Maurice

I tested,

i am sorry the ie9 always have hiccough

at different time intervals

there are suddenly after 10 minutes ...

(i have opened two Internet Explorer with some tabs)

more message on the screen

"Internet Explorer has stopped working - close program"

and then

i got at most tabs, for example

before

http://www.eset.com/home/products/online-scanner

after

res://ieframe.dll/acr_error.htm#http://www.eset.com/home/products/online-scanner,http://www.eset.com/home/products/online-scanner

Do you have an Idea?

funnybone

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Close all open browsers at this point.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Try this: Go to Start > Run

Type

iexplore.exe -extoff

Press Enter

Using Internet Explorer browser only, go to BitDefender Quickscan website:

http://quickscan.bitdefender.com

and click "Start Scan".

Observe your browser in case it shows a notice/message bar to allow download and installation of a tool.

Allow the download and install of qsax.cab from BitDefender. Right-click the IE info bar and select Install to install the BitDefender quick scan module.

If prompted, reply yes to allow it to run.

Press the Allow button and follow prompts.

Press the "Start Scan" once more.

You'll see the EULA in a pop-up window. Click the I accept & then the OK button

Note: The FAQ is here --> http://quickscan.bitdefender.com/faq/

and that QuickScan has no removal capability.

The site boasts a 60-second scan. Do have patience as it likely will take longer.

It may seem to stall at moments, but have patience; it will move on.

You'll see a progress bar at top right of window.

Hopefully you will see a No infections found in the bar-winddow. Press the View Log button.

The log report will show in your text editor. Save the log.

Do a Select ALL, Copy. Then paste contents into your next reply.

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Hello Maurice

avast antivir deactivated

windows defender deactivated

the Scan of this Website http://quickscan.bitdefender.com with IE 9

was running only with IE-addons,

(otherwise no reaction by clicking start now button)

I got following result:

Herzlichen Glückwunsch! Es wurden keine Infektionen gefunden.

Testen Sie den Testsieger: Bitdefender Internet Security 2013

Good news! We found no active infections on your PC

Keep it clean with Bitdefender Internet Security 2013!

id did not find a viewLog button.

avast antivir activated

windows defender activated

sinscerly

funnybonr

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OK, so Bitdefender found nothing. Very good !

Download OTL by OldTimer to your desktop: http://oldtimer.geekstogo.com/OTL.exe

  • Close all open windows on the Task Bar. Click the icon (for Vista, or Windows 7 Right click the icon and Run as Administrator) to start the program.
  • In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
  • Now click Run Scan at Top left and let the program run uninterrupted. It will take about 4 minutes.
  • It will produce two logs for you, one will pop up called OTL.txt, the other will be saved on your desktop and called Extras.txt.
  • Exit Notepad. Remember where you've saved these 2 files as we will need both of them shortly!
  • Exit OTL by clicking the X at top right.

Then copy/paste the following into your post (in order):

  • the contents of OTL.txt;
  • the contents of Extras.txt

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Do this in Internet Explorer, using IE main menu:

Go to Tools >> Internet Options >> click on Advanced TAB

scroll down to Browsing

put a Checkmark on Disable script debugging (Internet Explorer)

Click Apply & OK

I do not see any malware left here, and the OTL report looks normal.

We can wrap this up now.

If you have a problem with these steps, or something does not quite work here, do let me know.

The following few steps will remove tools we used. Advise me after you have completed the cleanups.

We have to remove Combofix and all its associated folders. By whichever name you named it, ( you had named it ComboFix icon_exclaim.gif),

put that name in the RUN box stated just below.

The "/uninstall" in the Run line below is to start Combofix for it's cleanup & removal function.

Note the space before the slash mark.

The utility must be removed to prevent any un-intentional or accidental usage, PLUS, to free up much space on your hard disk.

Press Start Orb or Windows-key >> RUN >> type into the searchbox

ComboFix /uninstall

and press Enter.

This will uninstall Combofix.

IF in the case Combofix un-install has an issue, skip that step.

NEXT

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

ERUNT you should keep and use periodically to backup Windows registry.

Delete the following if still present:

RSIT.exe

SecurityCheck.exe

Systemlook.exe

DrWeb Cure-It

Go to Control Panel >> Programs and Features and Uninstall

ESET Online scan

BitDefender Online scan

Exit Control Panel

Safer practices & malware prevention

We are finished here. Best regards. cool.gif

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