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Browser redirect

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When starting up my Acer Notebook, Firefox automatically loads and is redirected to http://sftwred.info/redirect.cgi. changed default homepage to google and closed browser. firefox again defaulted to http://sftwred.info/redirect.cgi. Same redirect occurs in IE. I started jumping around to a few other programs recommended on various sites and here's what they found:

ran rkill.exe. * C:\Windows\PLFSetI.exe (PID: 2084) [WD-HEUR] 1 proccess terminated! see attached log.

spybot search and destroy found coolwwwsearch and mysoft hijackers.

hijackthis tries to start then shuts down. changed execute file name and ran hijackthis. see attached log

spy emergency found trojan.win32.malware (c:\windows\syswow64\mshtover.dll) and cool web search (C:\windows\image.dll). removed both and rebooted. same problems persist.

Initially MWB wouldn't run. Changed the name of the execute file and ran MWB and nothing found. ran again in safe mode and again nothing. I've been using MWB for a couple of years and this is the first time the problem wasn't solved.

microsoft security essentials wouldn't update. downloaded and manually installed latest definitions (02 Oct). ran scan. windows update cannot currently check for updates because the service is not running. you may need to restart your computer. Ran microsoft fixit and update function restored. MSE scan found nothing.

As you can see, I've been all over the place trying to find a solution. I uninstalled firefox (without deleting customization) and no change. One item I found a bit strange was the listing of D: drive as a cdrom drive. I don't have an internal CD/DVD drive, but use an external USB drive. When I check D: under device manager-hardware, it shows the same as the C: drive (Hitachi hts545032b9a300 hard drive). I thought D: was my recovery/restore partitioned from C: drive.

I'm stuck and not sure what to do next. Your help would be most appreciated.

Thanks

Ed

Attach.txt

DDS.txt

freefixer-log.txt

hijackthis.log

Rkill.txt

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Hello Ed and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.

Step 1

Please uninstall the following applications:

µTorrent

FrostWire 5.3.9

Step 2

Follow the instructions here to run Malwarebytes' Anti-Malware, but in Normal mode.

http://forums.malwarebytes.org/index.php?showtopic=85715&st=0&p=434002entry434002

Step 3

Download aswMBR.exe to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

aswMBR2-1.gif

On completion of the scan click save log, save it to your desktop and post in your next reply

aswMBR2.png

In your next reply, post the following log files:

  • Malwarebytes' Anti-Malware log
  • aswMBR log
  • a new fresh DDS log

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Maniac,

Thank you very much for taking the time to help with my problem. No, I am not a paying customer although after this I may rethink my decision.

Followed your instructions to the letter. Posted all logs below. MBAM found no items, however

aswMBR did find C:\windows\system32\mshtover64.dll **INFECTED** win32:crypt-nwy [Trj]

mbam-log-2012-10-08 (19-22-48)

Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Database version: v2012.10.08.09

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Ed :: EDS-PC [administrator]

10/8/2012 7:22:48 PM

mbam-log-2012-10-08 (19-22-48).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra |

Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 202291

Time elapsed: 1 minute(s), 24 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

aswMBR Log

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

Run date: 2012-10-08 20:33:17

-----------------------------

20:33:17.299 OS Version: Windows x64 6.1.7601 Service Pack 1

20:33:17.299 Number of processors: 2 586 0x170A

20:33:17.299 ComputerName: EDS-PC UserName: Ed

20:33:27.580 Initialize success

20:33:42.852 AVAST engine defs: 12100801

20:33:47.984 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0

20:33:48.000 Disk 0 Vendor: Hitachi_ PB3O Size: 305245MB BusType: 3

20:33:48.047 Disk 0 MBR read successfully

20:33:48.047 Disk 0 MBR scan

20:33:48.094 Disk 0 Windows 7 default MBR code

20:33:48.125 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 12288 MB offset 2048

20:33:48.172 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 25167872

20:33:48.218 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 292855 MB offset 25372672

20:33:48.281 Disk 0 scanning C:\Windows\system32\drivers

20:34:08.436 Service scanning

20:35:03.894 Modules scanning

20:35:03.894 Disk 0 trace - called modules:

20:35:03.925 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll

20:35:04.456 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800485b060]

20:35:04.456 3 CLASSPNP.SYS[fffff8800120143f] -> nt!IofCallDriver -> \Device\Ide

\IAAStorageDevice-0[0xfffffa800467f050]

20:35:05.548 AVAST engine scan C:\Windows

20:35:10.680 AVAST engine scan C:\Windows\system32

20:36:46.355 File: C:\Windows\system32\mshtover64.dll **INFECTED** Win32:Crypt-NWY [Trj]

20:42:46.217 AVAST engine scan C:\Windows\system32\drivers

20:43:29.429 AVAST engine scan C:\Users\Ed.Eds-PC

21:11:19.189 AVAST engine scan C:\ProgramData

21:13:39.683 Scan finished successfully

21:14:50.133 Disk 0 MBR has been saved successfully to "C:\Users\Ed.Eds-PC\Desktop\MBR.dat"

21:14:50.258 The log file has been saved successfully to "C:\Users\Ed.Eds-PC\Desktop

\aswMBR.txt"

dds Log

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35

Run by Ed at 21:18:01 on 2012-10-08

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.2187 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Spy Emergency *Enabled/Updated* {A77BE48A-B776-F747-8A39-C3ECDC95366D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergencySrv.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe

C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe

C:\Program Files (x86)\Launch Manager\LManager.EXE

C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Windows\system32\igfxext.exe

C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergencyWow64.exe

C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\NOTEPAD.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?

b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

uStart Page = hxxp://www.google.com/

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?

b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

mStart Page = hxxp://homepage.acer.com/rdr.aspx?

b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

uURLSearchHooks: H - No File

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files

(x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:

\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:

\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files

(x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files

(x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program

Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program

Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype

\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:

\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files

(x86)\Java\jre6\bin\jp2ssv.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common

Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files

\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: {A1E75A0E-4397-4BA8-BB50-E19FB66890F4} - No File

uRun: [spyEmergency] C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader

\Reader_sl.exe"

mRun: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [<NO NAME>]

mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat

\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent

\1.1.10.123\AsusWSPanel.exe /S

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program

Files (x86)\Acer\Acer VCM\AcerVCM.exe

uPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program

Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program

Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program

Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program

Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program

Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:

\PROGRA~2\SPYBOT~1\SDHelper.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35

-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35

-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35

-windows-i586.cab

TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

TCP: Interfaces\{278B2A4B-EE94-4C66-B604-D5787F184627} : DhcpNameServer = 68.105.28.11

68.105.29.11 68.105.28.12

TCP: Interfaces\{278B2A4B-EE94-4C66-B604-D5787F184627}\762602E65647 : DhcpNameServer =

192.168.10.1

TCP: Interfaces\{6E24CF78-6E71-49FE-8976-3139FDF51AA9} : DhcpNameServer = 202.96.209.5

202.96.209.133

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files

\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files

(x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype

\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live

\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:

\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files

(x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:

\PROGRA~2\SPYBOT~1\SDHelper.dll

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:

\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files

(x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:

\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program

Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files

(x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:

\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files

(x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files

(x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: SmartSelect - No File

TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files

\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB-X64: {A1E75A0E-4397-4BA8-BB50-E19FB66890F4} - No File

mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader

\Reader_sl.exe"

mRun-x64: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe

mRun-x64: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [(Default)]

mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat

\Acrobat_sl.exe"

mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat

\Acrotray.exe"

mRun-x64: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent

\1.1.10.123\AsusWSPanel.exe /S

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:

\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Ed.Eds-PC\AppData\Roaming\Mozilla\Firefox\Profiles\5nfkt9to.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Ed.Eds-PC\AppData\Roaming\Mozilla\Firefox\Profiles\5nfkt9to.default

\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

---- FIREFOX POLICIES ----

FF - user.js: browser.startup.homepage - hxxp://sftwred.info/redirect.cgi

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:

\Windows\system32\DRIVERS\MpFilter.sys [?]

R1 SpyEmrg;Spy Emergency Driver;C:\Windows\system32\Drivers\spyemrg.sys --> C:\Windows

\system32\Drivers\spyemrg.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows

\system32\DRIVERS\vwififlt.sys [?]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

[2009-10-28 844320]

R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28

1150496]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:

\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2009-10-28

253952]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy

\SDWinSec.exe [2012-10-1 1153368]

R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service

\c2c_service.exe [2012-8-13 3064000]

R2 SpyEmrgSrv;Spy Emergency Engine Service;C:\Program Files\NETGATE\Spy Emergency

\SpyEmergencySrv.exe [2012-10-2 4111200]

R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2009-

10-28 240160]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers

\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:

\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:

\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe

[2012-9-12 368896]

R3 SpyEmrgGuard;Spy Emergency Real-Time Shield Driver;C:\Windows\system32\Drivers

\spyemrg_guard.sys --> C:\Windows\system32\Drivers\spyemrg_guard.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows

\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows

\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed

\Flash\FlashPlayerUpdateService.exe [2012-7-8 250568]

S3 AmUStor;AM USB Stroage Driver;C:\Windows\system32\drivers\AmUStor.SYS --> C:\Windows

\system32\drivers\AmUStor.SYS [?]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS

\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety

\fsssvc.exe [2012-3-8 1492840]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:

\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance

Service\maintenanceservice.exe [2012-10-8 114144]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared

\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 SpyEmrgAccess;Spy Emergency OnAccess Driver;C:\Windows\system32\Drivers\spyemrg_access.sys -->

C:\Windows\system32\Drivers\spyemrg_access.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers

\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe

--> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows

\system32\DRIVERS\wdcsam64.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh

\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-10-08 17:26:53 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware

\Definition Updates\{FC72B081-8EA2-439A-AA57-6705B640936F}\mpengine.dll

2012-10-08 13:05:41 -------- d-----w- C:\Program Files\Nightly

2012-10-07 14:33:24 9308616 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware

\Definition Updates\Backup\mpengine.dll

2012-10-05 23:08:49 972192 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware

\Definition Updates\{C372D9FC-B236-4300-9F18-F71DCFFE1CA1}\gapaengine.dll

2012-10-05 09:51:20 181808 ----a-w- C:\Windows\RegBootClean.exe

2012-10-05 09:17:37 256904 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys

2012-10-05 08:47:48 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-10-02 22:53:48 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Spy

Emergency

2012-10-02 22:53:42 24408 ----a-w- C:\Windows\System32\drivers\spyemrg_access.sys

2012-10-02 22:53:42 18776 ----a-w- C:\Windows\System32\drivers\spyemrg_guard.sys

2012-10-02 22:53:42 17240 ----a-w- C:\Windows\System32\drivers\spyemrg.sys

2012-10-02 22:53:36 -------- d-----w- C:\ProgramData\NETGATE

2012-10-02 22:53:33 -------- d-----w- C:\Program Files\NETGATE

2012-10-01 22:48:52 63488 ---ha-w- C:\Windows\System32\mshtover64.dll

2012-10-01 22:34:47 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-10-01 22:34:47 -------- d-----w- C:\Program Files (x86)\Spybot - Search &

Destroy

2012-09-30 23:02:49 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming

\FreeFixer

2012-09-30 23:02:49 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\FreeFixer

2012-09-30 23:02:31 -------- d-----w- C:\Program Files\FreeFixer

2012-09-30 20:58:15 16200 ----a-w- C:\Windows\stinger.sys

2012-09-30 20:57:56 -------- d-----w- C:\Program Files (x86)\stinger

2012-09-30 20:36:17 388096 ----a-r- C:\Users\Ed.Eds-PC\AppData\Roaming\Microsoft

\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-09-30 20:36:16 -------- d-----w- C:\Program Files (x86)\Trend Micro

2012-09-28 12:08:18 -------- d-sha-r- C:\Users\Ed.Eds-PC\AppData\Roaming\b86d

2012-09-28 12:08:18 -------- d-sha-r- C:\Program Files\a765a

2012-09-28 12:08:18 -------- d-sha-r- C:\b930

2012-09-26 06:12:26 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe

2012-09-21 10:24:58 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\{5E7381ED-4C38-4BBE-8571-65C1410BD052}

2012-09-19 21:11:21 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Mp3tag

2012-09-19 21:11:01 -------- d-----w- C:\Program Files (x86)\Mp3tag

2012-09-19 20:46:00 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\Garmin

2012-09-19 20:45:39 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\GARMIN_Corp

2012-09-19 20:39:52 -------- d-----w- C:\Program Files (x86)\Garmin

2012-09-19 20:28:10 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\TopoGrafix

2012-09-19 20:28:07 -------- d-----w- C:\Program Files (x86)\EasyGPS

2012-09-19 20:12:53 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Garmin

2012-09-16 15:49:41 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\{441A3EC6-649C-465B-A210-3A43C579FFB2}

2012-09-16 15:49:41 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local

\{1D00269F-77DD-44E9-B0F7-1CBA42A8AD09}

2012-09-16 12:45:57 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\DVD

Catalyst 4

2012-09-16 12:45:16 -------- d-----w- C:\Program Files (x86)\DVD Catalyst

2012-09-12 09:11:08 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys

2012-09-12 09:11:08 41472 ----a-w- C:\Windows\System32\drivers\RNDISMP.sys

2012-09-12 09:11:06 574464 ----a-w- C:\Windows\System32\d3d10level9.dll

2012-09-12 09:11:06 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll

2012-09-12 09:11:04 376688 ----a-w- C:\Windows\System32\drivers\netio.sys

2012-09-12 09:11:04 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2012-09-12 09:11:04 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys

.

==================== Find3M ====================

.

2012-08-31 02:03:48 228768 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-08-31 02:03:48 128456 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-08-29 00:24:56 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-08-29 00:24:53 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-08-28 11:06:21 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-08-28 11:06:21 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-08-15 16:52:50 4472832 ----a-w- C:\Windows\SysWow64\GPhotos.scr

2012-07-18 18:15:06 3148800 ----a-w- C:\Windows\System32\win32k.sys

.

============= FINISH: 21:19:31.21 ===============

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Note: Please do not run this tool without special supervision and instruction of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Maniac,

Sorry it took so long to get back to you, just got home from work a bit ago.I followed your instructions and ran ComboFix. The only problem was when ComboFix rebooted the computer, Firefox automatically loaded durng startup and I immediately shut it down.

One question, can I safely connect external drives to transfer data or should I wait until the problem is resolved?

Here is the ComboFix log:

ComboFix 12-10-09.01 - Ed 10/09/2012 15:42:02.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.2798 [GMT -4:00]

Running from: c:\users\Ed.Eds-PC\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

ADS - Windows: deleted 108 bytes in 1 streams.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Ed.Eds-PC\AppData\Roaming\2.1.0.0

c:\users\Ed.Eds-PC\AppData\Roaming\vso_ts_preview.xml

c:\windows\SysWow64\Packet.dll

c:\windows\SysWow64\pthreadVC.dll

c:\windows\SysWow64\wpcap.dll

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Legacy_NPF

-------\Service_npf

.

.

((((((((((((((((((((((((( Files Created from 2012-09-09 to 2012-10-09 )))))))))))))))))))))))))))))))

.

.

2012-10-08 17:26 . 2012-08-30 07:27 9308616 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FC72B081-8EA2-439A-AA57-6705B640936F}\mpengine.dll

2012-10-08 13:05 . 2012-10-08 14:41 -------- d-----w- c:\program files\Nightly

2012-10-07 14:33 . 2012-08-30 07:27 9308616 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-10-05 23:08 . 2012-10-05 23:07 972192 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{C372D9FC-B236-4300-9F18-F71DCFFE1CA1}\gapaengine.dll

2012-10-05 09:51 . 2012-10-05 09:51 181808 ----a-w- c:\windows\RegBootClean.exe

2012-10-05 09:17 . 2012-06-05 07:37 256904 ----a-w- c:\windows\SysWow64\drivers\tmcomm.sys

2012-10-05 08:47 . 2012-09-07 21:04 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-10-02 22:53 . 2012-10-09 19:28 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Roaming\Spy Emergency

2012-10-02 22:53 . 2011-04-21 15:31 24408 ----a-w- c:\windows\system32\drivers\spyemrg_access.sys

2012-10-02 22:53 . 2011-04-21 15:31 18776 ----a-w- c:\windows\system32\drivers\spyemrg_guard.sys

2012-10-02 22:53 . 2011-04-21 15:31 17240 ----a-w- c:\windows\system32\drivers\spyemrg.sys

2012-10-02 22:53 . 2012-10-02 22:53 -------- d-----w- c:\programdata\NETGATE

2012-10-02 22:53 . 2012-10-02 22:53 -------- d-----w- c:\program files\NETGATE

2012-10-01 22:48 . 2012-10-01 22:48 63488 ---ha-w- c:\windows\system32\mshtover64.dll

2012-10-01 22:34 . 2012-10-09 19:31 -------- d-----w- c:\programdata\Spybot - Search & Destroy

2012-10-01 22:34 . 2012-10-09 19:31 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy

2012-09-30 23:02 . 2012-10-02 00:08 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Roaming\FreeFixer

2012-09-30 23:02 . 2012-09-30 23:02 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Local\FreeFixer

2012-09-30 23:02 . 2012-10-08 12:52 -------- d-----w- c:\program files\FreeFixer

2012-09-30 20:58 . 2012-09-30 20:58 16200 ----a-w- c:\windows\stinger.sys

2012-09-30 20:57 . 2012-10-05 08:42 -------- d-----w- c:\program files (x86)\stinger

2012-09-30 20:36 . 2012-09-30 20:36 388096 ----a-r- c:\users\Ed.Eds-PC\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-09-30 20:36 . 2012-09-30 20:36 -------- d-----w- c:\program files (x86)\Trend Micro

2012-09-28 12:08 . 2012-09-28 12:08 -------- d---a-r- C:\b930

2012-09-28 12:08 . 2012-09-28 12:08 -------- d-sha-r- c:\users\Ed.Eds-PC\AppData\Roaming\b86d

2012-09-28 12:08 . 2012-09-28 12:08 -------- d-sha-r- c:\program files\a765a

2012-09-26 06:12 . 2012-08-21 21:01 245760 ----a-w- c:\windows\system32\OxpsConverter.exe

2012-09-22 07:00 . 2012-08-24 11:15 17810944 ----a-w- c:\windows\system32\mshtml.dll

2012-09-22 07:00 . 2012-08-24 10:39 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-09-19 23:51 . 2012-09-19 23:51 -------- d-----w- c:\windows\Sun

2012-09-19 21:11 . 2012-09-20 22:29 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Roaming\Mp3tag

2012-09-19 21:11 . 2012-09-19 21:11 -------- d-----w- c:\program files (x86)\Mp3tag

2012-09-19 20:46 . 2012-09-19 20:46 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Local\Garmin

2012-09-19 20:45 . 2012-09-19 20:45 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Local\GARMIN_Corp

2012-09-19 20:40 . 2012-09-19 20:40 -------- d-----w- c:\program files\DIFX

2012-09-19 20:39 . 2012-09-21 09:32 -------- d-----w- c:\program files (x86)\Garmin

2012-09-19 20:28 . 2012-09-19 20:28 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Local\TopoGrafix

2012-09-19 20:28 . 2012-09-19 20:28 -------- d-----w- c:\program files (x86)\EasyGPS

2012-09-19 20:12 . 2012-09-19 20:45 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Roaming\Garmin

2012-09-16 22:56 . 2012-09-16 22:57 -------- d-----w- c:\program files (x86)\Google

2012-09-16 12:45 . 2012-09-16 22:30 -------- d-----w- c:\users\Ed.Eds-PC\AppData\Roaming\DVD Catalyst 4

2012-09-16 12:45 . 2012-09-16 12:45 -------- d-----w- c:\program files (x86)\DVD Catalyst

2012-09-12 09:11 . 2012-08-22 18:12 950128 ----a-w- c:\windows\system32\drivers\ndis.sys

2012-09-12 09:11 . 2012-07-04 20:26 41472 ----a-w- c:\windows\system32\drivers\RNDISMP.sys

2012-09-12 09:11 . 2012-08-02 17:58 574464 ----a-w- c:\windows\system32\d3d10level9.dll

2012-09-12 09:11 . 2012-08-02 16:57 490496 ----a-w- c:\windows\SysWow64\d3d10level9.dll

2012-09-12 09:11 . 2012-08-22 18:12 1913200 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-09-12 09:11 . 2012-08-22 18:12 376688 ----a-w- c:\windows\system32\drivers\netio.sys

2012-09-12 09:11 . 2012-08-22 18:12 288624 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-10-09 19:30 . 2012-07-08 09:15 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-09 19:30 . 2012-07-08 09:15 696760 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-09-13 00:37 . 2012-07-07 22:09 64462936 ----a-w- c:\windows\system32\MRT.exe

2012-08-31 02:03 . 2012-08-31 02:03 228768 ----a-w- c:\windows\system32\drivers\MpFilter.sys

2012-08-31 02:03 . 2012-03-21 00:44 128456 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys

2012-08-29 00:24 . 2012-07-09 22:56 477168 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2012-08-29 00:24 . 2012-07-09 22:56 473072 ----a-w- c:\windows\SysWow64\deployJava1.dll

2012-08-15 16:52 . 2012-08-15 16:52 4472832 ----a-w- c:\windows\SysWow64\GPhotos.scr

2012-07-18 18:15 . 2012-08-14 22:53 3148800 ----a-w- c:\windows\system32\win32k.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-17 825864]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-28 35696]

"Acer Assist Launcher"="c:\program files (x86)\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2012-05-31 336992]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-10-25 932288]

"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe" [2010-10-25 36760]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2010-10-25 821144]

"ASUSWebStorage"="c:\program files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe" [2012-08-31 3422592]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Acer VCM.lnk - c:\program files (x86)\Acer\Acer VCM\AcerVCM.exe [2009-10-28 708608]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-09 250808]

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2009-05-26 40448]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]

R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-09-06 114144]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-08-31 128456]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-09-13 368896]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]

R3 SpyEmrgAccess;Spy Emergency OnAccess Driver;c:\windows\system32\Drivers\spyemrg_access.sys [2011-04-21 24408]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-07-08 1255736]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]

S1 SpyEmrg;Spy Emergency Driver;c:\windows\system32\Drivers\spyemrg.sys [2011-04-21 17240]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]

S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2009-09-30 844320]

S2 Greg_Service;GRegService;c:\program files (x86)\Acer\Registration\GregHSRW.exe [2009-08-28 1150496]

S2 RS_Service;Raw Socket Service;c:\program files (x86)\Acer\Acer VCM\RS_Service.exe [2009-07-10 253952]

S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-08-13 3064000]

S2 SpyEmrgSrv;Spy Emergency Engine Service;c:\program files\NETGATE\Spy Emergency\SpyEmergencySrv.exe [2012-07-19 4111200]

S2 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe [2009-07-04 240160]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-07-09 139264]

S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [2009-04-27 57344]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [2009-09-15 6952960]

S3 SpyEmrgGuard;Spy Emergency Real-Time Shield Driver;c:\windows\system32\Drivers\spyemrg_guard.sys [2011-04-21 18776]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-07-07 c:\windows\Tasks\Acer Registration Data Sending.job

- c:\program files (x86)\Acer\Registration\GREG.exe [2009-08-28 09:40]

.

2012-10-09 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-08 19:30]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]

@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"

[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]

2012-03-13 09:23 1500672 ----a-w- c:\program files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]

@="{64174815-8D98-4CE6-8646-4C039977D808}"

[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]

2012-03-13 09:23 1500672 ----a-w- c:\program files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_U]

@="{1C5AB7B1-0B38-4EC4-9093-7FD277E2AF4D}"

[HKEY_CLASSES_ROOT\CLSID\{1C5AB7B1-0B38-4EC4-9093-7FD277E2AF4D}]

2012-03-13 09:23 1500672 ----a-w- c:\program files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]

"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2009-04-09 320000]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-23 7981600]

"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-09-30 823840]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 1289704]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

FF - ProfilePath - c:\users\Ed.Eds-PC\AppData\Roaming\Mozilla\Firefox\Profiles\5nfkt9to.default\

FF - prefs.js: browser.startup.homepage - hxxp://sftwred.info/redirect.cgi

FF - user.js: browser.startup.homepage - hxxp://sftwred.info/redirect.cgi

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{a1e75a0e-4397-4ba8-bb50-e19fb66890f4} - (no file)

Toolbar-Locked - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

SafeBoot-MCODS

Toolbar-Locked - (no file)

WebBrowser-{A1E75A0E-4397-4BA8-BB50-E19FB66890F4} - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-3184506123-1178500404-135810342-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (S-1-5-21-3184506123-1178500404-135810342-1001)

@Denied: (2) (LocalSystem)

"Progid"="Outlook.File.eml.14"

.

[HKEY_USERS\S-1-5-21-3184506123-1178500404-135810342-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (S-1-5-21-3184506123-1178500404-135810342-1001)

@Denied: (2) (LocalSystem)

"Progid"="Outlook.File.vcf.14"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

.

**************************************************************************

.

Completion time: 2012-10-09 15:59:02 - machine was rebooted

ComboFix-quarantined-files.txt 2012-10-09 19:59

.

Pre-Run: 136,542,720,000 bytes free

Post-Run: 136,155,332,608 bytes free

.

- - End Of File - - B5C2C8B58820501CEEC32528782B4208

Thanks again

Ed

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One question, can I safely connect external drives to transfer data or should I wait until the problem is resolved?

it is good decision to wait until finish here.

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan

  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic

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Maniac,

Here's the log from the ESET scan:

ESETSmartInstaller@High as CAB hook log:

OnlineScanner64.ocx - registred OK

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)

# OnlineScanner.ocx=1.0.0.6583

# api_version=3.0.2

# EOSSerial=

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=false

# antistealth_checked=true

# utc_time=2012-10-11 12:45:54

# local_time=2012-10-10 08:45:54 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=6.1.7601 NT Service Pack 1

# compatibility_mode=512 16777215 100 0 782361 782361 0 0

# compatibility_mode=5893 16776574 66 85 7954831 101449587 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# compatibility_mode=9472 16777215 100 0 601324 601324 0 0

# scanned=181243

# found=0

# cleaned=0

# scan_time=10217

Thanks

Ed

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Give me a last chance.

Which browser is the problem or all of them?

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Firefox only, Not sure if it's because it's my default browser. Load IE and stays on my homepage (Google). Couple of days ago I tried deleting Firefox (without deleting customized settings) and re-install but that didn't work. Ran Regedit and searched on the redirect site (sftwred), found two hits and changed them to Google. Then closed the browser and restarted Firefox and again loaded http://sftwred.info/. I'm infected somewhere, just not sure what.

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At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu

(on Windows XP, click the Help menu at the top of the Firefox window) and select Troubleshooting Information.

Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

click Reset Firefox in the confirmation window that opens. Firefox will close and be reset. When it's done. Click Finish and Firefox will open. Reboot your system and let me know.

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Maniac,

Followed your instructions and while Firefox no longer goes to http://sftwred.info/. It now goes to http://www.google.com/fsquirt.exe.'>http://www.google.com/fsquirt.exe. I noticed this happen before when I made the registry changes. Changed default hompage to Google, closed Firefox, started Firefox and Google was the homepage. To make sure, rebooted and again http://www.google.com/fsquirt.exe became the homepage. Maybe whatever is causing Firefox to automatically startup when the computer boots is causing the firefox problem. I looked at startup programs using msconfig but didn't see anything obvious.

Ed

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Uninstalled Firefox and reinstalled using your link and then restarted my computer. Same thing happened with Firefox automatically starting up.It seems to be over-riding my default homepage because if I select the home button, it goes to my default homepage. Thats the only problem I still see. Everything else seems to be functioning normally.

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Could you export it from Mozilla FireFox and to re-install Firefox, then to import it. My idea is to check how is the situation without your data? This is a very nice tool:

http://mozbackup.jasnapaka.com/

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Maniac,

-Backed up my Firefox profile using MozBackup.

-Uninstalled Firefox completely.

-Restarted my computer and now IE automaticall starts and goes to http://www.google.com/fsquirt.exe with the error: 404. That’s an error. The requested URL /fsquirt.exe was not found on this server. That’s all we know.

-Reinstalled Firefox as default default browser without restoring profile.

-Restarted my computer and Firefox automaticall starts and goes to http://www.google.com/fsquirt.exe with the error: 404. That’s an error. The requested URL /fsquirt.exe was not found on this server. That’s all we know.

-Apparently the default browser is what starts up with the computer, regardless of personal data. I changed the default browser back and forth between IE and Firefox, restarting each time and everytime the default browser automatically starts to http://www.google.com/fsquirt.exe.

Not sure why it's looking for the file fsquirt.exe? Isn't fsquirt.exe associated with bluetooth. Noted the following site has a scan to fix fquirt errors. Not sure how legit it is. http://www.liutilities.com/products/wintaskspro/processlibrary/fsquirt/

Just guessing at this point.

Ed

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Yes, this file belongs to Microsoft BlueTooth File Transfer Wizard. No, don't use this software, it is not a good idea.

Please generate a new fresh log files from DDS.

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Here are the fresh DDS logs you requested:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_35

Run by Ed at 17:57:46 on 2012-10-17

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.2814 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}

SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergencySrv.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe

C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Launch Manager\LManager.EXE

C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe

C:\Program Files\NETGATE\Spy Emergency\SpyEmergencyWow64.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSService.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\system32\DllHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=aspire_1810tz&r=273607121406l04d3z175t44l1d10r

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

uRun: [spyEmergency] "C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe"

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [<NO NAME>]

mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe /S

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe

mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: PromptOnSecureDesktop = 0 (0x0)

IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200

IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab

TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

TCP: Interfaces\{278B2A4B-EE94-4C66-B604-D5787F184627} : DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

TCP: Interfaces\{278B2A4B-EE94-4C66-B604-D5787F184627}\762602E65647 : DhcpNameServer = 192.168.10.1

TCP: Interfaces\{6E24CF78-6E71-49FE-8976-3139FDF51AA9} : DhcpNameServer = 202.96.209.5 202.96.209.133

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

BHO-X64: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO-X64: SkypeIEPluginBHO - No File

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO-X64: SmartSelect - No File

TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun-x64: [Acer Assist Launcher] C:\Program Files (x86)\Acer\Acer Assist\launcher.exe

mRun-x64: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE -startup

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun-x64: [(Default)]

mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"

mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

mRun-x64: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.10.123\AsusWSPanel.exe /S

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Ed.Eds-PC\AppData\Roaming\Mozilla\Firefox\Profiles\3qyvfg35.default\

FF - prefs.js: browser.startup.homepage - chrome://desktop/content/desktop.html

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]

R1 SpyEmrg;Spy Emergency Driver;C:\Windows\system32\Drivers\spyemrg.sys --> C:\Windows\system32\Drivers\spyemrg.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-7-27 63960]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2009-10-28 844320]

R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]

R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2009-10-28 253952]

R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-8-13 3064000]

R2 SpyEmrgSrv;Spy Emergency Engine Service;C:\Program Files\NETGATE\Spy Emergency\SpyEmergencySrv.exe [2012-10-2 4111200]

R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2009-10-28 240160]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]

R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]

R3 SpyEmrgGuard;Spy Emergency Real-Time Shield Driver;C:\Windows\system32\Drivers\spyemrg_guard.sys --> C:\Windows\system32\Drivers\spyemrg_guard.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-7-8 250808]

S3 AmUStor;AM USB Stroage Driver;C:\Windows\system32\drivers\AmUStor.SYS --> C:\Windows\system32\drivers\AmUStor.SYS [?]

S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]

S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-10-15 115168]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 SpyEmrgAccess;Spy Emergency OnAccess Driver;C:\Windows\system32\Drivers\spyemrg_access.sys --> C:\Windows\system32\Drivers\spyemrg_access.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-10-17 20:45:05 9291768 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{07214E37-12AC-4548-AE71-361A1CB5EF59}\mpengine.dll

2012-10-17 09:16:33 9308616 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2012-10-15 23:17:03 -------- d-----w- C:\Users\Ed.Eds-PC\FrostWire

2012-10-15 11:27:25 -------- d-----w- C:\Program Files (x86)\Mozilla Maintenance Service

2012-10-12 10:22:41 916456 ----a-w- C:\Windows\System32\deployJava1.dll

2012-10-12 10:22:40 1034216 ----a-w- C:\Windows\System32\npDeployJava1.dll

2012-10-12 10:22:28 108008 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll

2012-10-10 21:50:09 -------- d-----w- C:\Program Files (x86)\ESET

2012-10-10 09:16:25 1659760 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2012-10-10 09:15:29 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe

2012-10-10 09:15:27 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2012-10-10 09:15:27 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2012-10-10 09:14:36 715776 ----a-w- C:\Windows\System32\kerberos.dll

2012-10-10 09:14:36 542208 ----a-w- C:\Windows\SysWow64\kerberos.dll

2012-10-10 09:10:16 1464320 ----a-w- C:\Windows\System32\crypt32.dll

2012-10-10 09:10:16 1159680 ----a-w- C:\Windows\SysWow64\crypt32.dll

2012-10-10 09:10:15 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2012-10-10 09:10:15 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2012-10-10 09:10:15 140288 ----a-w- C:\Windows\System32\cryptnet.dll

2012-10-10 09:10:14 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2012-10-10 09:01:30 220160 ----a-w- C:\Windows\System32\wintrust.dll

2012-10-10 09:01:30 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll

2012-10-10 09:01:08 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2012-10-10 09:01:08 2048 ----a-w- C:\Windows\System32\tzres.dll

2012-10-09 19:52:41 -------- d-----w- C:\$RECYCLE.BIN

2012-10-09 19:40:03 98816 ----a-w- C:\Windows\sed.exe

2012-10-09 19:40:03 518144 ----a-w- C:\Windows\SWREG.exe

2012-10-09 19:40:03 256000 ----a-w- C:\Windows\PEV.exe

2012-10-09 19:40:03 208896 ----a-w- C:\Windows\MBR.exe

2012-10-08 13:05:41 -------- d-----w- C:\Program Files\Nightly

2012-10-05 23:08:49 972192 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C372D9FC-B236-4300-9F18-F71DCFFE1CA1}\gapaengine.dll

2012-10-05 09:51:20 181808 ----a-w- C:\Windows\RegBootClean.exe

2012-10-05 09:17:37 256904 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys

2012-10-05 08:47:48 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2012-10-02 22:53:48 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Spy Emergency

2012-10-02 22:53:42 24408 ----a-w- C:\Windows\System32\drivers\spyemrg_access.sys

2012-10-02 22:53:42 18776 ----a-w- C:\Windows\System32\drivers\spyemrg_guard.sys

2012-10-02 22:53:42 17240 ----a-w- C:\Windows\System32\drivers\spyemrg.sys

2012-10-02 22:53:36 -------- d-----w- C:\ProgramData\NETGATE

2012-10-02 22:53:33 -------- d-----w- C:\Program Files\NETGATE

2012-10-01 22:48:52 63488 ---ha-w- C:\Windows\System32\mshtover64.dll

2012-10-01 22:34:47 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2012-10-01 22:34:47 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2012-09-30 23:02:49 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\FreeFixer

2012-09-30 23:02:49 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\FreeFixer

2012-09-30 23:02:31 -------- d-----w- C:\Program Files\FreeFixer

2012-09-30 20:58:15 16200 ----a-w- C:\Windows\stinger.sys

2012-09-30 20:57:56 -------- d-----w- C:\Program Files (x86)\stinger

2012-09-30 20:36:17 388096 ----a-r- C:\Users\Ed.Eds-PC\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-09-30 20:36:16 -------- d-----w- C:\Program Files (x86)\Trend Micro

2012-09-28 12:08:18 -------- d-sha-r- C:\Users\Ed.Eds-PC\AppData\Roaming\b86d

2012-09-28 12:08:18 -------- d-sha-r- C:\Program Files\a765a

2012-09-28 12:08:18 -------- d---a-r- C:\b930

2012-09-26 06:12:26 245760 ----a-w- C:\Windows\System32\OxpsConverter.exe

2012-09-21 10:24:58 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\{5E7381ED-4C38-4BBE-8571-65C1410BD052}

2012-09-19 21:11:21 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Mp3tag

2012-09-19 21:11:01 -------- d-----w- C:\Program Files (x86)\Mp3tag

2012-09-19 20:46:00 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\Garmin

2012-09-19 20:45:39 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\GARMIN_Corp

2012-09-19 20:39:52 -------- d-----w- C:\Program Files (x86)\Garmin

2012-09-19 20:28:10 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Local\TopoGrafix

2012-09-19 20:28:07 -------- d-----w- C:\Program Files (x86)\EasyGPS

2012-09-19 20:12:53 -------- d-----w- C:\Users\Ed.Eds-PC\AppData\Roaming\Garmin

.

==================== Find3M ====================

.

2012-10-09 19:30:13 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2012-10-09 19:30:13 696760 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2012-08-31 02:03:48 228768 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2012-08-31 02:03:48 128456 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2012-08-29 00:24:56 477168 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2012-08-29 00:24:53 473072 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2012-08-24 10:31:32 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2012-08-24 10:21:18 1392128 ----a-w- C:\Windows\System32\wininet.dll

2012-08-24 10:20:11 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2012-08-24 10:14:45 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2012-08-24 10:13:29 599040 ----a-w- C:\Windows\System32\vbscript.dll

2012-08-24 10:09:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2012-08-24 06:59:17 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2012-08-24 06:51:27 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2012-08-24 06:51:02 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2012-08-24 06:47:26 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2012-08-24 06:47:12 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2012-08-24 06:43:58 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2012-08-22 18:12:50 1913200 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2012-08-22 18:12:40 950128 ----a-w- C:\Windows\System32\drivers\ndis.sys

2012-08-22 18:12:40 376688 ----a-w- C:\Windows\System32\drivers\netio.sys

2012-08-22 18:12:33 288624 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2012-08-20 18:48:44 362496 ----a-w- C:\Windows\System32\wow64win.dll

2012-08-20 18:48:44 243200 ----a-w- C:\Windows\System32\wow64.dll

2012-08-20 18:48:44 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2012-08-20 18:48:43 215040 ----a-w- C:\Windows\System32\winsrv.dll

2012-08-20 18:48:37 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2012-08-20 18:48:35 424448 ----a-w- C:\Windows\System32\KernelBase.dll

2012-08-20 18:46:22 338432 ----a-w- C:\Windows\System32\conhost.exe

2012-08-20 17:40:21 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2012-08-20 17:38:44 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2012-08-20 17:38:26 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2012-08-20 17:37:19 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2012-08-20 17:37:18 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2012-08-20 15:38:21 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2012-08-20 15:38:20 2048 ----a-w- C:\Windows\SysWow64\user.exe

2012-08-20 15:33:28 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-08-20 15:33:28 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-08-20 15:33:28 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-08-20 15:33:28 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-08-15 16:52:50 4472832 ----a-w- C:\Windows\SysWow64\GPhotos.scr

2012-08-02 17:58:52 574464 ----a-w- C:\Windows\System32\d3d10level9.dll

2012-08-02 16:57:20 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll

.

============= FINISH: 18:00:11.94 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 7/7/2012 4:24:23 PM

System Uptime: 10/17/2012 5:54:59 PM (1 hours ago)

.

Motherboard: Acer | | JM11-MS

Processor: Genuine Intel® CPU U4100 @ 1.30GHz | CPU | 1196/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 286 GiB total, 112.256 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP77: 10/7/2012 12:00:01 AM - Scheduled Checkpoint

RP78: 10/9/2012 3:39:29 PM - Windows Update

RP79: 10/9/2012 10:09:27 PM - Windows Update

RP80: 10/10/2012 8:52:59 PM - Windows Update

RP81: 10/12/2012 6:21:46 AM - Installed Java 7 Update 7 (64-bit)

RP82: 10/14/2012 12:27:09 PM - Windows Update

RP83: 10/17/2012 4:43:26 PM - Windows Update

.

==== Installed Programs ======================

.

Acer Assist

Acer Crystal Eye Webcam

Acer ePower Management

Acer eRecovery Management

Acer GridVista

Acer Registration

Acer ScreenSaver

Acer Updater

Acer VCM

Acrobat.com

Adobe Acrobat X Pro - English, Français, Deutsch

Adobe AIR

Adobe Digital Editions

Adobe Flash Player 10 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4)

Alcor Micro USB Card Reader

Ashampoo Burning Studio 6 FREE v.6.80

ASUS WebStorage Sync Agent

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Auto Gordian Knot 2.55

AviSynth 2.5

calibre

Compatibility Pack for the 2007 Office system

ConvertXtoDVD 4.1.2.336

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DVD Catalyst 4.2.5.1

DVDFab 8.1.9.0 (06/07/2012) Qt

EasyGPS 4.45

ESET Online Scanner v3

FreeArc 0.666

Garmin BaseCamp

Garmin POI Loader

Garmin USB Drivers

Garmin WebUpdater

HiJackThis

HP USB Disk Storage Format Tool

Identity Card

Java Auto Updater

Java 6 Update 35

Junk Mail filter update

Launch Manager

Malwarebytes Anti-Malware version 1.65.0.1400

Mesh Runtime

Messenger Companion

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2010

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Movie Label 2012 v7.0.1

Mozilla Firefox 16.0.1 (x86 en-US)

Mozilla Maintenance Service

Mp3tag v2.52

MSVCRT

MSVCRT_amd64

Picasa 3

PowerISO

Realtek High Definition Audio Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition

Skype Click to Call

Skype™ 5.10

TubeHunter Ultra 4.31

Ultra Video Converter 5.1.0108

Ultra Video Joiner 6.1.0108

Ultra Video Splitter 6.0.1201

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

VLC media player 2.0.2

VobSub v2.23 (Remove Only)

Welcome Center

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinPcap 4.1.1

XviD MPEG4 Video Codec (remove only)

YouTube Downloader 3.3

.

==== Event Viewer Messages From Past Week ========

.

10/17/2012 5:55:31 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom

10/17/2012 4:16:35 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Spy Emergency Engine Service service to connect.

10/17/2012 4:16:35 PM, Error: Service Control Manager [7000] - The Spy Emergency Engine Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/16/2012 2:52:10 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

10/13/2012 9:05:53 PM, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

10/12/2012 5:03:27 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

10/12/2012 5:03:27 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

.

==== End Of File ===========================

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Follow the instructions here and go to the Startup tab.

http://www.netsquirrel.com/msconfig/msconfig_win7.html

Then uncheck SpyEmergency.

uRun: [spyEmergency] "C:\Program Files\NETGATE\Spy Emergency\SpyEmergency.exe"

Apply this change and restart your comptuer After that, change your homepage and check the situation again.

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Please generate a new fresh DDS log file and post it in your next reply here.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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