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Failed Windows Update

20 posts in this topic

Cant update this particular update, every other one installed successfully.

Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2698023) A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system

Error Code: 0x643

Talked to some windows tech but didn't get anywhere with the suggestions. I have had a good experience here on the forum and hope to see a solution being offered once again :)

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Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


    When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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Attach:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-07.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 8/18/2008 9:23:16 AM

System Uptime: 11/15/2012 5:57:16 AM (4 hours ago)

.

Motherboard: Dell Inc. | | 0HN341

Processor: Intel® Core2 Duo CPU T7500 @ 2.20GHz | Microprocessor | 2193/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 112 GiB total, 85.391 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

No restore point in system.

.

==== Installed Programs ======================

.

ABBYY FineReader 6.0 Sprint

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader XI

Adobe Shockwave Player 11.6

Apple Software Update

Audacity 1.2.6

AutoUpdate

Broadcom Gigabit Integrated Controller

CCleaner (remove only)

Conexant HDA D330 MDC V.92 Modem

Dell Resource CD

Dell Touchpad

DivX Codec

DivX Converter

DivX Plus Web Player

DivX Version Checker

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.0 (KB932471)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB954550-v5)

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

Intel® PROSet/Wireless Software

James Bond 007: Nightfire

Java 7 Update 9

Java Auto Updater

JavaFX 2.1.1

Lexmark 2600 Series

Lexmark Fax Solutions

Lexmark Toolbar

Lexmark Tools for Office

Malwarebytes Anti-Malware version 1.65.1.1000

mCore

mDriver

mDrWiFi

mHlpDell

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Software Update for Web Folders (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

mIWA

mLogView

mMHouse

Move Networks Media Player for Internet Explorer

mp2_screensaver_1024x768 Screen Saver

mPfMgr

mPfWiz

mProSafe

mSCfg

mSSO

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6.0 Parser (KB933579)

mWlsSafe

mWMI

mZConfig

Novell iPrint Client v04.32.00

NVIDIA Drivers

OGA Notifier 2.0.0048.0

Only Astrology

PC Tools Firewall Plus 7.0

PowerDVD

QuickTime

RealPlayer Enterprise

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Drag-to-Disc

Roxio Express Labeler

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687314) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2687315) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 7 (KB2183461)

Security Update for Windows Internet Explorer 7 (KB2360131)

Security Update for Windows Internet Explorer 7 (KB2416400)

Security Update for Windows Internet Explorer 7 (KB2482017)

Security Update for Windows Internet Explorer 7 (KB2497640)

Security Update for Windows Internet Explorer 7 (KB2544521)

Security Update for Windows Internet Explorer 7 (KB2559049)

Security Update for Windows Internet Explorer 7 (KB2699988)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 7 (KB969897)

Security Update for Windows Internet Explorer 7 (KB972260)

Security Update for Windows Internet Explorer 7 (KB974455)

Security Update for Windows Internet Explorer 7 (KB976325)

Security Update for Windows Internet Explorer 7 (KB978207)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923789)

SigmaTel Audio

Sonic Activation Module

swMSM

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760413) 32-Bit Edition

Update for Windows Internet Explorer 7 (KB976749)

Update for Windows Internet Explorer 7 (KB980182)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows Internet Explorer 8 (KB2632503)

Update for Windows XP (KB2492386)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

VC80CRTRedist - 8.0.50727.4053

WebFldrs XP

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Management Framework Core

Windows Media Format 11 runtime

Windows Media Player 11

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

11/14/2012 9:54:27 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the SigmaTel Audio Service service to connect.

11/14/2012 9:54:27 AM, error: Service Control Manager [7000] - The SigmaTel Audio Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

11/13/2012 9:17:39 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2698023).

.

==== End Of File ===========================

DDS:

DDS (Ver_2012-11-07.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.9.2

Run by WCC User at 9:26:44 on 2012-11-15

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1042 [GMT -6:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

FW: PC Tools Firewall Plus *Enabled*

.

============== Running Processes ================

.

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\System32\SCardSvr.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Java\jre7\bin\jqs.exe

C:\WINNT\System32\spool\DRIVERS\W32X86\3\lxdnserv.exe

C:\WINNT\system32\lxdncoms.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\Program Files\PC Tools Firewall Plus\FWService.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINNT\System32\alg.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINNT\Explorer.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Apoint\ApMsgFwd.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINNT\system32\ctfmon.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINNT\system32\SNDVOL32.EXE

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINNT\system32\wbem\wmiprvse.exe

C:\WINNT\system32\svchost.exe -k DcomLaunch

C:\WINNT\system32\svchost.exe -k rpcss

C:\WINNT\System32\svchost.exe -k netsvcs

C:\WINNT\system32\svchost.exe -k WudfServiceGroup

C:\WINNT\system32\svchost.exe -k NetworkService

C:\WINNT\system32\svchost.exe -k LocalService

C:\WINNT\system32\svchost.exe -k LocalService

C:\WINNT\system32\svchost.exe -k imgsvc

C:\WINNT\system32\svchost.exe -k netsvcs

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uURLSearchHooks: <No Name>: - LocalServer32 - <no file>

BHO: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.7529.1424\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - c:\program files\lexmark toolbar\toolband.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Apoint] c:\program files\apoint\Apoint.exe

mRun: [NPSStartup] <no file>

uPolicies-Explorer: NoDriveTypeAutoRun = dword:323

uPolicies-Explorer: NoDriveAutoRun = dword:67108863

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1342226348787

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1342226341053

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{609D51A0-9452-488C-862B-B2E3B5300C72} : NameServer = 208.67.222.222,208.67.220.220

TCP: Interfaces\{609D51A0-9452-488C-862B-B2E3B5300C72} : DHCPNameServer = 192.168.1.254

Notify: igfxcui - igfxdev.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll

.

============= SERVICES / DRIVERS ===============

.

R0 DwProt;DrWeb Protection;c:\winnt\system32\drivers\dwprot.sys [2012-8-17 149272]

R0 MpFilter;Microsoft Malware Protection Driver;c:\winnt\system32\drivers\MpFilter.sys [2012-8-30 193552]

R1 nipplpt2;Novell iCapture Lpt Redirector 2;c:\winnt\system32\drivers\nipplpt.sys [2008-8-28 34671]

R1 pctgntdi;pctgntdi;c:\winnt\system32\drivers\pctgntdi.sys [2012-10-27 251560]

R2 lxdn_device;lxdn_device;c:\winnt\system32\lxdncoms.exe -service --> c:\winnt\system32\lxdncoms.exe -service [?]

R2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\winnt\system32\spool\drivers\w32x86\3\lxdnserv.exe [2011-5-17 98984]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-18 399432]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-4-26 676936]

R2 PCTAppEvent;PCTAppEvent Driver;c:\winnt\system32\drivers\PCTAppEvent.sys [2012-10-27 160576]

R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2012-10-27 286000]

R3 MBAMProtector;MBAMProtector;c:\winnt\system32\drivers\mbam.sys [2011-4-26 22856]

R3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\winnt\system32\drivers\pctNdis-PacketFilter.sys [2012-10-27 89472]

R3 pctNdisMP;PC Tools Driver;c:\winnt\system32\drivers\pctNdis.sys [2012-10-27 57536]

R3 pctplfw;pctplfw;c:\winnt\system32\drivers\pctplfw.sys [2012-10-27 125248]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\winnt\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 FsUsbExDisk;FsUsbExDisk;\??\c:\winnt\system32\fsusbexdisk.sys --> c:\winnt\system32\FsUsbExDisk.SYS [?]

S3 pctNdis;PC Tools Firewall Intermediate Filter Service;c:\winnt\system32\drivers\pctNdis.sys [2012-10-27 57536]

S3 WinRM;Windows Remote Management (WS-Management);c:\winnt\system32\svchost.exe -k WINRM [1979-12-31 14336]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\winnt\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2012-11-15 04:36:36 6918632 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{fef523f6-81ec-496c-b791-cdfd1e63783b}\mpengine.dll

2012-11-14 15:59:02 -------- d-----w- c:\documents and settings\wcc user\local settings\application data\PCHealth

2012-11-13 20:21:45 6918632 ------w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2012-10-28 03:57:42 -------- d-----w- c:\documents and settings\wcc user\application data\PCToolsFirewallPlus

2012-10-28 03:57:09 218592 ----a-w- c:\winnt\system32\drivers\PCTCore.sys

2012-10-28 03:57:09 160576 ----a-w- c:\winnt\system32\drivers\PCTAppEvent.sys

2012-10-28 03:57:05 251560 ----a-w- c:\winnt\system32\drivers\pctgntdi.sys

2012-10-28 03:55:44 89472 ----a-w- c:\winnt\system32\drivers\pctNdis-PacketFilter.sys

2012-10-28 03:55:44 57536 ----a-w- c:\winnt\system32\drivers\pctNdis.sys

2012-10-28 03:55:44 32808 ----a-w- c:\winnt\system32\drivers\pctNdis-DNS.sys

2012-10-28 03:55:44 -------- d-----w- c:\program files\common files\PC Tools

2012-10-28 03:55:39 125248 ----a-w- c:\winnt\system32\drivers\pctplfw.sys

2012-10-28 03:55:22 -------- d-----w- c:\program files\PC Tools Firewall Plus

2012-10-27 22:49:49 237072 ------w- c:\winnt\system32\MpSigStub.exe

2012-10-27 22:44:29 -------- d-----w- c:\program files\Microsoft Security Client

2012-10-20 20:07:35 -------- d-----w- c:\documents and settings\wcc user\application data\Samsung

2012-10-20 20:06:33 -------- d-----w- c:\program files\Samsung

2012-10-20 20:05:58 -------- d-----w- c:\documents and settings\all users\application data\Samsung

2012-10-20 20:05:38 -------- d-----w- c:\documents and settings\wcc user\local settings\application data\Downloaded Installations

2012-10-19 16:37:43 93672 ----a-w- c:\winnt\system32\WindowsAccessBridge.dll

2012-10-16 17:51:35 -------- d-----w- c:\program files\ESET

.

==================== Find3M ====================

.

2012-11-14 16:02:00 73656 ----a-w- c:\winnt\system32\FlashPlayerCPLApp.cpl

2012-11-14 16:02:00 697272 ----a-w- c:\winnt\system32\FlashPlayerApp.exe

2012-10-22 08:37:31 1866368 ----a-w- c:\winnt\system32\win32k.sys

2012-10-14 01:00:01 290304 ----a-w- C:\subinacl.exe

2012-10-02 18:04:21 58368 ----a-w- c:\winnt\system32\synceng.dll

2012-09-30 00:54:26 22856 ----a-w- c:\winnt\system32\drivers\mbam.sys

2012-09-05 20:00:08 821736 ----a-w- c:\winnt\system32\npDeployJava1.dll

2012-09-05 20:00:08 746984 ----a-w- c:\winnt\system32\deployJava1.dll

2012-08-31 03:03:50 193552 ----a-w- c:\winnt\system32\drivers\MpFilter.sys

2012-08-28 15:14:53 916992 ----a-w- c:\winnt\system32\wininet.dll

2012-08-28 15:14:53 43520 ------w- c:\winnt\system32\licmgr10.dll

2012-08-28 15:14:52 1469440 ------w- c:\winnt\system32\inetcpl.cpl

2012-08-28 12:07:15 385024 ------w- c:\winnt\system32\html.iec

2012-08-24 13:53:22 177664 ----a-w- c:\winnt\system32\wintrust.dll

2012-08-21 13:33:26 2148864 ----a-w- c:\winnt\system32\ntoskrnl.exe

2012-08-21 12:58:09 2027520 ----a-w- c:\winnt\system32\ntkrnlpa.exe

2012-08-18 04:33:36 149272 ----a-w- c:\winnt\system32\drivers\dwprot.sys

.

============= FINISH: 9:27:59.73 ===============

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Will try the solution either tomorrow or over the weekend. :)

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I'm still encountering the problem, I've tried manually repairing the .NET Framework but only the first of these successfully downloaded... The 2nd one failed to download. I also restarted the computer and got a loud weird beep noise from the computer and the update cannot still download, its driving me nuts. Below is the failed downloads...

Microsoft .NET Framework Version 1.1 Redistributable Package

Microsoft .NET Framework 1.1 Service Pack 1

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Please run the following steps and ATTACH all the logs by clicking on the More Reply Options - Do not copy/paste back the logs directly to your post.

STEP 1

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F | SHUTDOWN /R /T 30

STEP 2

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files

Click Go and send back the Result.txt.

A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

STEP 3

Please download Farbar Service Scanner and run it on the computer with the issue.

Make sure the following options are checked:

  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender

Press "Scan".

It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

STEP 4

Please click this link to download the ESET ServicesRepair utility. and save it to your Desktop

Double-click on the ServicesRepair.exe file that you saved to your computer.

If security notifications appear, click Continue or Run and then click Yes when asked if you want to proceed.

Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.

A log will be saved in the CCSupport folder under Logs that the tool created on your desktop, please attach that log in your next reply.

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Will try tomorrow or the following day...

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Did all the steps above, having problems when i restart or shut down my p.c as my desktop disappears completely and sometimes does not load at all.. Here are the logs i acquired on safe mode on my laptop.

FSS.txt

Result.txt

SvcRepair.log

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Yes, those were only logs to get information.

Please download and run the following tools.

STEP 0

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /R | SHUTDOWN /R /T 30

STEP 1

restoredefaultperms.exe

STEP 2

RepairCryptographicServicesXP.exe

STEP 3

Restart the computer one more time and then run the following tool.

Please download the adwCleaner

Direct from Author

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

From BleepingComputer

http://www.bleepingcomputer.com/download/adwcleaner/

Run the Tool

Windows Vista and Windows 7 users

Right click on the adwCleaner.exe program and select the option "Run as administrator"

Select the Delete button.

When the scan completes, it will open a notepad document.

Please save this file somewhere you can remember where it is and attach it on your next reply.

STEP 4

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


    When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

Thank you

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Do i have to do step 0?

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Please run the following steps and ATTACH all the logs by clicking on the More Reply Options - Do not copy/paste back the logs directly to your post.

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Well you have what looks like you may possibly have an infection (not enough information to tell at this time) and you have entries for running Dr Web but it's not listed as running or in your Add/Remove for programs.

Can't say for sure that you're infected but you should either go to the Hijackthis forum and have someone assist you in checking further for an infection or if you like you can contact me on the Help Desk and I'll assist you with scanning for infections. If you do use the help desk please make sure you link this post and ask for me.

Thanks

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ID: 19   Posted (edited)

Where is the help desk located in the forum?

Never Mind, found it... I submitted a request u can look for it on the help desk, i hope u can find it. Its under Failed Windows Update/ Possible Infection

#290840 Failed Windows Update/ Possible Infection

Edited by coltcommando

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