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wrx580

Cannot open Malwarebytes or any other anti-spyware

11 posts in this topic

Like the title states, I can't open any anti-spyware programs, and Firefox now directs me to random search engines when I try to click links. I can only use Chrome. It all started when I got some virus or spyware called "Spyware Protect 2009" or something to that effect. Ever since then, the computer won't even load correctly half the time. It's really slow. I've got it in Safemode with Networking right now. I already tried opening Malwarebytes in safemode, and it was a no go. About the only program that seems to work well is Hijackthis.

I greatly appreciate any help I can get. Thanks in advance!

Here's the log I just did:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:30:16 PM, on 2/25/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Safe mode with network support

Running processes:

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/m/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,C:\WINDOWS\system32\twex.exe,

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silent

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 4398 bytes

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Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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To start off, I am in Safe Mode with Networking like I was last night. I downloaded Combofix as instructed to my Desktop. I made sure all programs were shut down before clicking on it. When I did so, a window came up that asked if it was okay to run. I clicked "Run". Nothing happened. I waited about 2 minutes before I viewed the task manager. It didn't seem like anything was happening. Hijack this still seems to work fine, so I ran another log. Here it is:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:26:23 PM, on 2/26/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Safe mode with network support

Running processes:

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/m/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,C:\WINDOWS\system32\twex.exe,

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silent

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 4317 bytes

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That is not enough to really help much. Please try renaming Combofix.exe to a different name a few different times and trying to run it again.

If it just will not run then please try to download and burn this from another computer, or friends computer or work computer.

Avira AntiVir Rescue System

Requires access to a working computer with a CD/DVD burner to create a bootable CD.

  • Download the
    Avira AntiVir Rescue System
    from
    here
  • Place a blank CD in your burner and double-click on the downloaded file.

  • The program will automatically burn the CD for you.

  • Place the burned CD into the affected computer and start the computer from this CD.

  • On the bottom left side of the screen there are 2 flags. Using your mouse click on the British flag to use English.

  • Click on the
    Configuration
    button.

    • Select
      Scan all files
    • Select
      Try to repair infected files
      and
      Rename files, if they cannot be removed

    • Select
      Scan for dialers

    • Select
      Scan for joke programs (Jokes)

    • Select
      Scan for games

    • Select
      Scan for spyware (SPR)

    [*]
    Click on
    Virus scanner

    [*]
    Click on
    Start scanner
    at the bottom of the screen

    [*]
    Currently the program does not support saving a log. Write down the amount of items for Records, Suspect files, and Warnings

The Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore and is updated several times a day so that the most recent security updates are always available.

Screen resolution problems

Please see the post
here
if you're unable to view the entire screen of Avira.

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Thanks!!! I renamed Combofix, and it worked like a charm! Here is the log it generated:

ComboFix 09-02-27.02 - Ellys Haynes 2009-02-27 20:10:00.1 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.702 [GMT -5:00]

Running from: c:\documents and settings\Ellys Haynes\Desktop\Fix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\cT11CDVD.exe.a_a

c:\windows\system32\drivers\UAClwbwuyxg.sys

c:\windows\system32\iehelper.dll

c:\windows\system32\KonEt2eJ.exe.a_a

c:\windows\system32\twain32

c:\windows\system32\twain32\local.ds

c:\windows\system32\twain32\user.ds

c:\windows\system32\twain32\user.ds.lll

c:\windows\system32\twex.exe

c:\windows\system32\UACbluhblte.log

c:\windows\system32\UACjkdqweec.dll

c:\windows\system32\UACjlbbowav.dat

c:\windows\system32\UACjugdflvi.log

c:\windows\system32\UACphotuiyq.dll

c:\windows\system32\UACsnswewft.dll

c:\windows\system32\UACvsdpphxr.dll

c:\windows\system32\UACxnrcyupw.log

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Service_UACd.sys

-------\Legacy_OREANS32

-------\Service_oreans32

((((((((((((((((((((((((( Files Created from 2009-01-28 to 2009-02-28 )))))))))))))))))))))))))))))))

.

2009-02-26 19:32 . 2009-02-26 19:32 664 --a------ c:\windows\system32\d3d9caps.dat

2009-02-25 20:17 . 2009-02-25 20:17 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-02-25 20:17 . 2009-02-25 20:17 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-02-25 20:17 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-02-25 20:17 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-02-25 20:01 . 2009-02-25 20:01 410,984 --a------ c:\windows\system32\deploytk.dll

2009-02-25 20:01 . 2009-02-25 20:01 73,728 --a------ c:\windows\system32\javacpl.cpl

2009-02-25 19:49 . 2009-02-25 19:49 <DIR> d-------- c:\documents and settings\Administrator

2009-02-25 19:20 . 2009-02-25 20:14 <DIR> d-------- c:\program files\Spybot - Search & Destroy

2009-02-25 19:20 . 2009-02-25 20:14 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-02-25 19:07 . 2009-02-25 19:07 <DIR> d-------- c:\program files\Trend Micro

2009-02-25 18:34 . 2009-02-25 18:34 22,315 --a------ c:\windows\system32\AAWService_2009_02_25_18_34_33.dmp

2009-02-25 03:05 . 2009-02-25 03:05 22,892 --a------ c:\windows\system32\AAWService_2009_02_25_03_05_44.dmp

2009-02-24 22:33 . 2009-01-18 16:30 64,160 --a------ c:\windows\system32\drivers\Lbd.sys

2009-02-24 22:32 . 2009-02-25 18:34 <DIR> d-------- c:\program files\Lavasoft

2009-02-24 22:32 . 2009-02-25 18:34 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft

2009-02-24 21:27 . 2009-02-24 21:27 <DIR> d-------- c:\documents and settings\All Users\Application Data\SITEguard

2009-02-24 21:26 . 2009-02-24 21:26 <DIR> d-------- c:\program files\Common Files\iS3

2009-02-24 21:26 . 2009-02-24 22:18 <DIR> d-------- c:\documents and settings\All Users\Application Data\STOPzilla!

2009-02-24 21:11 . 2009-02-24 21:11 <DIR> d-------- c:\documents and settings\Ellys Haynes\Application Data\GetRightToGo

2009-02-24 21:11 . 2009-02-24 21:11 1,152 --a------ c:\windows\system32\windrv.sys

2009-02-24 20:56 . 2009-02-26 19:28 5,516 --a------ c:\windows\system32\uacinit.dll

2009-01-29 23:44 . 2009-02-24 22:50 54,156 --ah----- c:\windows\QTFont.qfn

2009-01-29 23:44 . 2009-01-29 23:44 1,409 --a------ c:\windows\QTFont.for

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-02-28 01:16 --------- d-----w c:\program files\Steam

2009-02-26 01:01 --------- d-----w c:\program files\Java

2009-02-26 00:06 --------- d-----w c:\program files\LimeWire

2009-02-26 00:03 --------- d-----w c:\program files\Google

2009-02-16 23:28 --------- d-----w c:\program files\Electronic Arts

2009-02-16 23:28 --------- d-----w c:\documents and settings\All Users\Application Data\Electronic Arts

2009-01-26 02:12 0 ---ha-w c:\windows\system32\drivers\Msft_Kernel_motmodem_01005.Wdf

2009-01-26 02:11 0 ---ha-w c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf

2009-01-09 01:09 --------- d-----w c:\documents and settings\All Users\Application Data\ATI

2009-01-09 00:00 --------- d-----w c:\program files\ATI Technologies

2008-08-21 01:52 32,768 -csha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082020080821\index.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"Steam"="c:\program files\steam\steam.exe" [2008-10-08 1410296]

"Google Update"="c:\documents and settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-09-03 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]

"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-29 61440]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-25 148888]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-04-23 29696]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk

backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Ellys Haynes^Start Menu^Programs^Startup^Adobe Gamma.lnk]

path=c:\documents and settings\Ellys Haynes\Start Menu\Programs\Startup\Adobe Gamma.lnk

backup=c:\windows\pss\Adobe Gamma.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Ellys Haynes^Start Menu^Programs^Startup^Yahoo! Widget Engine.lnk]

path=c:\documents and settings\Ellys Haynes\Start Menu\Programs\Startup\Yahoo! Widget Engine.lnk

backup=c:\windows\pss\Yahoo! Widget Engine.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]

--a------ 2006-08-01 14:35 67112 c:\program files\AIM\aim.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATIPTA]

--a--c--- 2005-08-30 20:05 344064 c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

--a------ 2008-04-13 19:12 15360 c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]

--a------ 2008-10-08 19:42 1410296 c:\program files\Steam\steam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

--a--c--- 2006-11-09 15:07 49263 c:\program files\Java\jre1.5.0_10\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]

--a------ 2006-11-03 18:20 866584 c:\program files\Windows Defender\MSASCui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]

-r------- 2005-08-17 05:39 90112 c:\windows\soundman.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"AVGEMS"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\StubInstaller.exe"=

"c:\\Program Files\\AIM\\aim.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

"c:\\Program Files\\Steam\\Steam.exe"=

"c:\\Program Files\\Steam\\SteamApps\\wrx580\\half-life 2 deathmatch\\hl2.exe"=

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\AIM6\\aim6.exe"=

"c:\\Program Files\\Java\\jre1.5.0_10\\bin\\javaw.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"67:UDP"= 67:UDP:DHCP Discovery Service

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-02-24 64160]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2007-11-05 24652]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]

\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8a724d4f-5b8b-11d9-af05-806d6172696f}]

\Shell\AutoRun\command - D:\Autorun.exe root.ini

.

Contents of the 'Scheduled Tasks' folder

2009-02-25 c:\windows\Tasks\Ad-Aware Update (Weekly).job

- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe []

2009-02-15 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 13:57]

2009-02-25 c:\windows\Tasks\At49.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At50.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At51.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At52.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At53.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At53.job

- ?:\DB []

2009-02-25 c:\windows\Tasks\At54.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At55.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At56.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At57.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At58.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At59.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At60.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At61.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At62.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At63.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At64.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At65.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-15 c:\windows\Tasks\At66.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-17 c:\windows\Tasks\At67.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-26 c:\windows\Tasks\At68.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-26 c:\windows\Tasks\At69.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-24 c:\windows\Tasks\At70.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At71.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\At72.job

- c:\windows\system32\KonEt2eJ.exe []

2009-02-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-448539723-842925246-839522115-1003.job

- c:\documents and settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-03 20:59]

2009-02-28 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe

HKCU-Run-Aim6 - (no file)

MSConfigStartUp-ATICCC - c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe

MSConfigStartUp-AVG7_CC - c:\progra~1\Grisoft\AVGFRE~1\avgcc.exe

MSConfigStartUp-nmapp - c:\program files\Pure Networks\Network Magic\nmapp.exe

MSConfigStartUp-OfficeScanNT Monitor - c:\program files\Trend Micro\OfficeScan Client\pccntmon.exe

MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\qttask.exe

.

------- Supplementary Scan -------

.

uStart Page = hxxp://google.atcomet.com/m/

uInternet Connection Wizard,ShellNext = iexplore

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

FF - ProfilePath - c:\documents and settings\Ellys Haynes\Application Data\Mozilla\Firefox\Profiles\vzvw4rdd.default\

FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=&query=

FF - prefs.js: browser.search.selectedEngine - AIM Search

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com

FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=&query=

FF - prefs.js: network.proxy.type - 4

FF - plugin: c:\documents and settings\Ellys Haynes\Local Settings\Application Data\Google\Update\1.2.141.5\npGoogleOneClick7.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npunagi2.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-02-27 20:16:22

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{1B9EA6A9-42BA-882B-EDB93AE0A7C1C33A}\{4BB0785E-4605-BD30-345CF0C5449176A0}\{34B0ED28-A6B1-BC5C-E341396C7B13E743}*]

"L5OTYL4OSK54QTZWOGJWMONWTG1"=hex:01,00,01,00,00,00,00,00,4f,1a,34,b6,a9,51,c3,

92,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{61F22E4F-B27F-AFC4-A522A9C3D24CB12E}\{1AB70131-6AEF-F29E-373C8656BA527ED6}\{4909E9D0-65F5-FEDD-EF93FC8CC6374EF9}*]

"2EQJ2Z3RJDTDB2HBN4IWIN4ITC1"=hex:01,00,01,00,00,00,00,00,50,18,12,ae,1d,3d,93,

38,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{F71B406A-64B6-7890-A4E79C228CB5B5C7}\{B2D97AB2-1AAA-0E19-47D2DF75F80031A6}\{B1F98325-4C85-36BE-448BCE0A416EDA34}*]

"{3EE4C831-B7E0-4ed1-B9FC-EDC523C9612F}1"=hex:01,00,01,00,0c,00,00,00,90,c8,68,

8d,89,94,85,0c,3a,c3,25,a5,9d,cd,cb,cf,39,aa,eb,cd,0c,57,fa,fa,90,ad,fd,4b,\

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(640)

c:\windows\system32\Ati2evxx.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\ati2evxx.exe

c:\windows\system32\ati2evxx.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\system32\HPZipm12.exe

c:\windows\system32\wscntfy.exe

c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

c:\windows\system32\dwwin.exe

c:\program files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

.

**************************************************************************

.

Completion time: 2009-02-27 20:22:29 - machine was rebooted

ComboFix-quarantined-files.txt 2009-02-28 01:22:27

Pre-Run: 126,353,059,840 bytes free

Post-Run: 127,176,003,584 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

272 --- E O F --- 2009-02-25 08:00:28

Here is the Hijackthis log I ran afterwards:

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Sorry, I couldn't edit my post, so here is the Hijackthis log I ran after I had run Combofix:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:26:28 PM, on 2/27/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/m/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silent

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 4781 bytes

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Please click on START - RUN and type in or copy / paste DEL c:\windows\Tasks\At*.JOB

Then see if you can now install, update and run MBAM.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

Please do not use the Quote Tags, just post directly.

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Here's the new Malwarebytes log:

Malwarebytes' Anti-Malware 1.34

Database version: 1749

Windows 5.1.2600 Service Pack 3

2/28/2009 12:02:23 PM

mbam-log-2009-02-28 (12-02-23).txt

Scan type: Full Scan (C:\|)

Objects scanned: 136365

Time elapsed: 37 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Here's the new Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:04:03 PM, on 2/28/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.atcomet.com/m/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silent

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ellys Haynes\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE

O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--

End of file - 5452 bytes

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How is the box running now?

Are there still any signs of an infection?

Please update your Anti-Virus and scan with it too.

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How is the box running now?

Are there still any signs of an infection?

Please update your Anti-Virus and scan with it too.

It's running great now! Thanks so much for your help!

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Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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