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HELP ad.xtendmedia.com malware removal


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We need to see some additional information about what is happening in your machine.

Download and save DDS to your Desktop from either of the following links:

http://download.bleepingcomputer.com/sUBs/dds.scr

http://compendiate.net/sUBs/dds/dds.scr

Double click DDS to run the scan, Vista or Windows 7 user accept UAC alert.

There will be an alert that two logs will be saved to the Desktop, DDS.txt and Attach.txt

Copy and paste those two logs to your reply when the scan is complete....

Kevin...

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Hi Kevin,

Your help is much appreciated. Below are the outputs pasted, thank you! -Alan

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/25/2011 1:50:59 PM

System Uptime: 12/28/2012 10:39:00 AM (6 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: AMD E-450 APU with Radeon HD Graphics | Socket FT1 | 1650/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 284 GiB total, 236.748 GiB free.

D: is CDROM ()

E: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP107: 12/20/2012 3:59:38 PM - Scheduled Checkpoint

RP108: 12/20/2012 7:17:44 PM - Installed "ViewNX 2"

RP109: 12/20/2012 7:24:44 PM - Installed Panorama Maker

RP110: 12/20/2012 9:33:27 PM - Windows Update

RP111: 12/21/2012 6:15:01 PM - Windows Update

RP112: 12/26/2012 11:03:55 AM - Restore Operation

RP113: 12/26/2012 11:51:22 AM - Windows Update

RP114: 12/26/2012 7:21:59 PM - Windows Update

RP115: 12/27/2012 10:15:06 AM - Windows Update

RP116: 12/27/2012 11:05:57 AM - Windows Modules Installer

RP117: 12/27/2012 11:26:33 AM - Windows Modules Installer

RP118: 12/28/2012 9:30:19 AM - Windows Update

.

==== Hosts File Hijack ======================

.

Hosts: 66.197.194.232 www.google-analytics.com.

Hosts: 66.197.194.232 ad-emea.doubleclick.net.

Hosts: 66.197.194.232 www.statcounter.com.

Hosts: 66.197.194.232 connect.facebook.net.

Hosts: 93.115.241.27 www.google-analytics.com.

Hosts: 93.115.241.27 ad-emea.doubleclick.net.

Hosts: 93.115.241.27 www.statcounter.com.

Hosts: 93.115.241.27 connect.facebook.net.

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4) MUI

AMD Media Foundation Decoders

AMD VISION Engine Control Center

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

ATI Catalyst Install Manager

Bejeweled 3

Bing Bar

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Conexant HD Audio

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

ETDWare PS/2-X64 8.0.8.0_R01

FATE - The Traitor Soul

Fishdom 2

Google Chrome

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Java Auto Updater

Java 6 Update 25

Junk Mail filter update

Label@Once 1.0

Malwarebytes Anti-Malware version 1.65.1.1000

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Mozilla Firefox 17.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Norton Internet Security

Norton PC Checkup

Penguins!

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

Polar Bowler

Realtek USB 2.0 Card Reader

Realtek WLAN Driver

Samsung ML-1865W Series

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Skype Click to Call

Skype Launcher

Skype™ 5.10

Tom Clancy's Splinter Cell

Toshiba App Place

TOSHIBA Application Installer

TOSHIBA Assist

Toshiba Book Place

TOSHIBA Bulletin Board

TOSHIBA Disc Creator

TOSHIBA Face Recognition

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

Toshiba Laptop Checkup

TOSHIBA Media Controller

Toshiba Online Backup

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

TOSHIBA Web Camera Application

TOSHIBARegistration

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

Virtual Villagers 5 - New Believers

WildTangent Games

WildTangent Games App (Toshiba Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

12/28/2012 9:34:33 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.

12/28/2012 10:40:29 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

12/28/2012 10:40:29 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

12/28/2012 10:40:00 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

12/28/2012 10:39:59 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

12/28/2012 10:39:59 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

12/27/2012 9:08:07 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR7.

12/27/2012 11:15:25 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

12/27/2012 10:16:26 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR9.

12/26/2012 8:23:26 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR2.

12/26/2012 12:09:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows 7 for x64-based Systems (KB2779562).

12/26/2012 12:00:54 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2779030).

12/26/2012 11:56:56 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2758857).

12/26/2012 11:56:37 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2770660).

12/26/2012 10:48:36 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR3.

.

==== End Of File ===========================

AND HERES THE OTHER ONE

=========================================

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer:

Run by Judy at 16:37:52 on 2012-12-28

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3687.1981 [GMT -6:00]

.

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\system32\atiesrxx.exe

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe

C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\System32\WUDFHost.exe

C:\windows\system32\atieclxx.exe

C:\windows\system32\taskhost.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\Samsung\PanelMgr\SSMMgr.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Windows\Samsung\PanelMgr\caller64.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\windows\system32\taskhost.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_135.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_135.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://portal.wowway.net/

uDefault_Page_URL = hxxp://start.toshiba.com

uProxyOverride = <local>

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ips\ipsbho.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\coieplg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED

mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab

TCP: NameServer = 64.233.207.8 64.233.207.9

TCP: Interfaces\{50475576-E4D3-4066-AF34-587F9EDE4D54} : DHCPNameServer = 64.233.207.8 64.233.207.9

TCP: Interfaces\{50475576-E4D3-4066-AF34-587F9EDE4D54}\2375942554538373 : DHCPNameServer = 192.168.1.254 192.168.2.1

TCP: Interfaces\{50475576-E4D3-4066-AF34-587F9EDE4D54}\34248494 : DHCPNameServer = 68.116.46.115 24.205.192.61

TCP: Interfaces\{50475576-E4D3-4066-AF34-587F9EDE4D54}\4416973794E6E625963686C616E646 : DHCPNameServer = 68.116.46.115 24.205.192.61

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t

x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

Hosts: 66.197.194.232 www.google-analytics.com.

Hosts: 66.197.194.232 ad-emea.doubleclick.net.

Hosts: 66.197.194.232 www.statcounter.com.

Hosts: 66.197.194.232 connect.facebook.net.

Hosts: 93.115.241.27 www.google-analytics.com.

.

Note: multiple HOSTS entries found. Please refer to Attach.txt

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Judy\AppData\Roaming\Mozilla\Firefox\Profiles\3o2greod.default\

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\windows\System32\drivers\amd_sata.sys [2011-10-21 75904]

R0 amd_xata;amd_xata;C:\windows\System32\drivers\amd_xata.sys [2011-10-21 38016]

R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1309000.009\symds64.sys [2012-10-1 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1309000.009\symefa64.sys [2012-10-1 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-11-30 1384608]

R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1309000.009\ccsetx64.sys [2012-10-1 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20121227.001\IDSviA64.sys [2012-12-27 513184]

R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1309000.009\ironx64.sys [2012-10-1 190072]

R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1309000.009\symnets.sys [2012-10-1 405624]

R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2011-10-21 204288]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccsvchst.exe [2012-10-1 138272]

R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [2012-6-24 131512]

R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-10-21 126392]

R2 SSPORT;SSPORT;C:\windows\System32\drivers\SSPORT.SYS [2012-11-24 11576]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-27 138912]

R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2010-11-11 137512]

R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2011-10-21 9216]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-9-27 76912]

R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-10-21 38096]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-10-21 243712]

R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-10-21 1109096]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2011-10-21 57216]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-9 138152]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-11-26 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2012-12-28 11:13:37 609792 ----a-w- C:\windows\System32\vbscript.dll

2012-12-28 11:13:36 428032 ----a-w- C:\windows\SysWow64\vbscript.dll

2012-12-27 12:58:50 362496 ----a-w- C:\windows\System32\wow64win.dll

2012-12-26 18:13:17 2048 ----a-w- C:\windows\SysWow64\tzres.dll

2012-12-26 18:12:38 2048 ----a-w- C:\windows\System32\tzres.dll

2012-12-26 18:12:15 3149824 ----a-w- C:\windows\System32\win32k.sys

2012-12-26 18:11:40 25928 ----a-w- C:\windows\System32\drivers\mbam.sys

2012-12-26 18:09:12 376832 ----a-w- C:\windows\SysWow64\dpnet.dll

2012-12-26 18:09:11 478208 ----a-w- C:\windows\System32\dpnet.dll

2012-12-26 17:53:09 46080 ----a-w- C:\windows\System32\atmlib.dll

2012-12-26 17:53:09 367616 ----a-w- C:\windows\System32\atmfd.dll

2012-12-26 17:53:09 34304 ----a-w- C:\windows\SysWow64\atmlib.dll

2012-12-26 17:53:08 295424 ----a-w- C:\windows\SysWow64\atmfd.dll

2012-12-26 16:39:59 -------- d-----w- C:\Users\Judy\AppData\Roaming\Malwarebytes

2012-12-26 16:39:48 -------- d-----w- C:\ProgramData\Malwarebytes

2012-12-26 16:39:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2012-12-21 01:21:46 -------- d-----w- C:\windows\Downloaded Installations

2012-12-21 01:21:07 -------- d-----w- C:\Program Files (x86)\Common Files\Nikon

2012-12-21 01:20:54 -------- d-----w- C:\ProgramData\Multipressor

2012-12-21 01:19:50 -------- d-----w- C:\Program Files\Common Files\Nikon

2012-12-21 01:19:49 -------- d-----w- C:\Program Files (x86)\Nikon

2012-12-21 01:19:45 -------- d-----w- C:\Program Files\Nikon

2012-12-21 01:19:31 -------- d-----w- C:\ProgramData\Organs

2012-12-21 01:19:30 -------- d-----w- C:\ProgramData\MIDI Patch Names

2012-12-21 01:18:43 -------- d-----w- C:\ProgramData\Sync Schema

2012-12-01 16:21:03 -------- d-----w- C:\Users\Judy\AppData\Local\{28C7238E-1280-4A3A-B571-3F25D5937F23}

.

==================== Find3M ====================

.

2012-12-26 19:11:11 73656 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-26 19:11:11 697272 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2012-10-16 08:38:37 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38:34 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39:52 561664 ----a-w- C:\windows\apppatch\AcLayers.dll

2012-10-09 18:17:13 55296 ----a-w- C:\windows\System32\dhcpcsvc6.dll

2012-10-09 18:17:13 226816 ----a-w- C:\windows\System32\dhcpcore6.dll

2012-10-09 17:40:31 44032 ----a-w- C:\windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40:31 193536 ----a-w- C:\windows\SysWow64\dhcpcore6.dll

2012-10-04 17:46:15 243200 ----a-w- C:\windows\System32\wow64.dll

2012-10-04 17:46:15 13312 ----a-w- C:\windows\System32\wow64cpu.dll

2012-10-04 17:45:55 215040 ----a-w- C:\windows\System32\winsrv.dll

2012-10-04 17:43:28 16384 ----a-w- C:\windows\System32\ntvdm64.dll

2012-10-04 17:41:16 424960 ----a-w- C:\windows\System32\KernelBase.dll

2012-10-04 16:47:41 5120 ----a-w- C:\windows\SysWow64\wow32.dll

2012-10-04 16:47:41 274944 ----a-w- C:\windows\SysWow64\KernelBase.dll

2012-10-04 15:21:55 338432 ----a-w- C:\windows\System32\conhost.exe

2012-10-04 14:46:46 7680 ----a-w- C:\windows\SysWow64\instnm.exe

2012-10-04 14:46:46 25600 ----a-w- C:\windows\SysWow64\setup16.exe

2012-10-04 14:46:44 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll

2012-10-04 14:46:43 2048 ----a-w- C:\windows\SysWow64\user.exe

2012-10-04 14:41:50 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2012-10-04 14:41:50 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2012-10-04 14:41:50 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2012-10-04 14:41:50 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-10-03 17:56:54 1914248 ----a-w- C:\windows\System32\drivers\tcpip.sys

2012-10-03 17:44:21 70656 ----a-w- C:\windows\System32\nlaapi.dll

2012-10-03 17:44:21 303104 ----a-w- C:\windows\System32\nlasvc.dll

2012-10-03 17:44:17 246272 ----a-w- C:\windows\System32\netcorehc.dll

2012-10-03 17:44:17 18944 ----a-w- C:\windows\System32\netevent.dll

2012-10-03 17:44:16 216576 ----a-w- C:\windows\System32\ncsi.dll

2012-10-03 17:42:16 569344 ----a-w- C:\windows\System32\iphlpsvc.dll

2012-10-03 16:42:24 18944 ----a-w- C:\windows\SysWow64\netevent.dll

2012-10-03 16:42:24 175104 ----a-w- C:\windows\SysWow64\netcorehc.dll

2012-10-03 16:42:23 156672 ----a-w- C:\windows\SysWow64\ncsi.dll

2012-10-03 16:07:26 45568 ----a-w- C:\windows\System32\drivers\tcpipreg.sys

.

============= FINISH: 16:39:30.11 ===============

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Continue as follows:

Delete any versions of Combofix that you may have on your Desktop, download a fresh copy from the following link :-

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

  • Ensure that Combofix is saved directly to the Desktop <--- Very important
  • Disable all security programs as they will have a negative effect on Combofix, instructions available here http://www.bleepingcomputer.com/forums/topic114351.html if required. Be aware the list may not have all programs listed, if you need more help please ask.
  • Close any open browsers and any other programs you might have running
  • Double click the combofix.gif icon to run the tool (Vista or Windows 7 users right click and select "Run as Administrator)
  • Instructions for running Combofix available here http://www.bleepingcomputer.com/combofix/how-to-use-combofix if required.
  • If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?" Please select yes & let it download the files it needs to do this. Once the recovery console is installed Combofix will then offer to scan for malware. Select continue or yes.
  • When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.

Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read here http://thespykiller.co.uk/index.php?page=20 why disabling autoruns is recommended.

*EXTRA NOTES*

  • If Combofix detects any Rootkit/Bootkit activity on your system it will give a warning and prompt for a reboot, you must allow it to do so.
  • If Combofix reboot's due to a rootkit, the screen may stay black for several minutes on reboot, this is normal
  • If after running Combofix you receive any type of warning message about registry key's being listed for deletion when trying to open certain items, reboot the system and this will fix the issue (Those items will not be deleted)

Post the log in next reply please...

Kevin

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Kevin,

Below is the combofix log.

ComboFix 12-12-28.02 - Judy 12/28/2012 17:41:41.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3687.2315 [GMT -6:00]

Running from: c:\users\Judy\Desktop\ComboFix.exe

AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\Graphics

.

.

((((((((((((((((((((((((( Files Created from 2012-11-28 to 2012-12-28 )))))))))))))))))))))))))))))))

.

.

2012-12-28 23:52 . 2012-12-28 23:52 -------- d-----w- c:\users\Default\AppData\Local\temp

2012-12-28 11:13 . 2012-06-16 05:16 609792 ----a-w- c:\windows\system32\vbscript.dll

2012-12-28 11:13 . 2012-06-16 05:15 911360 ----a-w- c:\windows\system32\jscript.dll

2012-12-28 11:13 . 2012-06-16 04:26 428032 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-12-27 12:58 . 2012-10-04 17:46 362496 ----a-w- c:\windows\system32\wow64win.dll

2012-12-26 18:13 . 2012-11-09 04:42 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-12-26 18:12 . 2012-11-09 05:45 2048 ----a-w- c:\windows\system32\tzres.dll

2012-12-26 18:12 . 2012-11-22 03:26 3149824 ----a-w- c:\windows\system32\win32k.sys

2012-12-26 18:11 . 2012-09-30 01:54 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2012-12-26 18:09 . 2012-11-02 05:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

2012-12-26 18:09 . 2012-11-02 05:59 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-12-26 17:53 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-26 17:53 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-26 17:53 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-12-26 17:53 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-26 16:39 . 2012-12-26 16:39 -------- d-----w- c:\users\Judy\AppData\Roaming\Malwarebytes

2012-12-26 16:39 . 2012-12-26 16:39 -------- d-----w- c:\programdata\Malwarebytes

2012-12-26 16:39 . 2012-12-26 18:11 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2012-12-21 11:58 . 2012-12-21 11:58 -------- d-----w- c:\programdata\Nikon

2012-12-21 01:25 . 2012-12-21 01:25 -------- d-----w- c:\program files (x86)\ArcSoft

2012-12-21 01:25 . 2012-12-21 01:27 -------- d-----w- c:\program files (x86)\Common Files\ArcSoft

2012-12-21 01:24 . 2012-12-21 01:24 -------- d-----w- c:\users\Judy\AppData\Roaming\ArcSoft

2012-12-21 01:21 . 2012-12-26 17:13 -------- d-----w- c:\windows\Downloaded Installations

2012-12-21 01:21 . 2012-12-26 17:13 -------- d-----w- c:\program files (x86)\Common Files\Nikon

2012-12-21 01:20 . 2012-12-21 01:20 -------- d-----w- c:\programdata\Multipressor

2012-12-21 01:19 . 2012-12-26 17:13 -------- d-----w- c:\program files\Common Files\Nikon

2012-12-21 01:19 . 2012-12-21 01:22 -------- d-----w- c:\program files (x86)\Nikon

2012-12-21 01:19 . 2012-12-21 01:19 -------- d-----w- c:\program files\Nikon

2012-12-21 01:19 . 2012-12-21 01:19 -------- d-----w- c:\programdata\Organs

2012-12-21 01:19 . 2012-12-21 01:19 -------- d-----w- c:\programdata\MIDI Patch Names

2012-12-21 01:18 . 2012-12-21 01:18 -------- d-----w- c:\programdata\Sync Schema

2012-12-21 01:18 . 2012-12-21 01:20 -------- d-----w- c:\programdata\Ultima_T15

2012-12-21 01:18 . 2012-12-21 01:20 -------- d-----w- c:\programdata\EnterNHelp

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2012-12-26 19:11 . 2012-04-12 11:47 697272 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2012-12-26 19:11 . 2011-07-22 01:55 73656 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-12-26 17:57 . 2011-12-28 01:25 67413224 ----a-w- c:\windows\system32\MRT.exe

2012-11-08 17:24 . 2012-11-23 12:37 9125352 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{1814B51B-04E7-40ED-9921-C518B45DAB9A}\mpengine.dll

2012-10-28 12:29 . 2012-10-28 12:29 163056 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10142.bin

2012-10-16 08:38 . 2012-12-26 17:55 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2012-10-16 08:38 . 2012-12-26 17:55 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2012-10-16 07:39 . 2012-12-26 17:55 561664 ----a-w- c:\windows\apppatch\AcLayers.dll

2012-10-09 18:17 . 2012-11-15 12:15 55296 ----a-w- c:\windows\system32\dhcpcsvc6.dll

2012-10-09 18:17 . 2012-11-15 12:15 226816 ----a-w- c:\windows\system32\dhcpcore6.dll

2012-10-09 17:40 . 2012-11-15 12:15 44032 ----a-w- c:\windows\SysWow64\dhcpcsvc6.dll

2012-10-09 17:40 . 2012-11-15 12:15 193536 ----a-w- c:\windows\SysWow64\dhcpcore6.dll

2012-10-04 16:40 . 2012-12-27 12:59 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-10-03 17:56 . 2012-11-15 12:15 1914248 ----a-w- c:\windows\system32\drivers\tcpip.sys

2012-10-03 17:44 . 2012-11-15 12:15 303104 ----a-w- c:\windows\system32\nlasvc.dll

2012-10-03 17:44 . 2012-11-15 12:15 70656 ----a-w- c:\windows\system32\nlaapi.dll

2012-10-03 17:44 . 2012-11-15 12:15 246272 ----a-w- c:\windows\system32\netcorehc.dll

2012-10-03 17:44 . 2012-11-15 12:15 18944 ----a-w- c:\windows\system32\netevent.dll

2012-10-03 17:44 . 2012-11-15 12:15 216576 ----a-w- c:\windows\system32\ncsi.dll

2012-10-03 17:42 . 2012-11-15 12:15 569344 ----a-w- c:\windows\system32\iphlpsvc.dll

2012-10-03 16:42 . 2012-11-15 12:15 175104 ----a-w- c:\windows\SysWow64\netcorehc.dll

2012-10-03 16:42 . 2012-11-15 12:15 18944 ----a-w- c:\windows\SysWow64\netevent.dll

2012-10-03 16:42 . 2012-11-15 12:15 156672 ----a-w- c:\windows\SysWow64\ncsi.dll

2012-10-03 16:07 . 2012-11-15 12:15 45568 ----a-w- c:\windows\system32\drivers\tcpipreg.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-10-21 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-06-08 336384]

"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-07-12 1298816]

"NortonOnlineBackupReminder"="c:\program files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" [2011-06-22 3218864]

"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2011-07-06 688128]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-07-12 57216]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-06-10 138152]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-11-26 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2010-11-05 75904]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2010-11-05 38016]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1309000.009\SYMDS64.SYS [2011-05-16 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1309000.009\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20121130.005\BHDrvx64.sys [2012-11-30 1384608]

S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1309000.009\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20121227.001\IDSvia64.sys [2012-12-26 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1309000.009\Ironx64.SYS [2012-04-18 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1309000.009\SYMNETS.SYS [2012-04-18 405624]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-06-08 204288]

S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe [2012-06-16 138272]

S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [2012-06-24 131512]

S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2011-07-19 126392]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [2010-06-09 11576]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-12-27 138912]

S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [2010-11-11 137512]

S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-09-27 76912]

S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2011-02-09 38096]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-10-08 243712]

S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [2011-01-05 1109096]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2012-12-28 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-12 19:11]

.

2012-12-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-21 17:16]

.

2012-12-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-21 17:16]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2010-12-14 316032]

"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2011-06-10 710560]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://portal.wowway.net/

uInternet Settings,ProxyOverride = <local>

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105

Trusted Zone: samsungsetup.com\www

TCP: DhcpNameServer = 64.233.207.8 64.233.207.9

FF - ProfilePath - c:\users\Judy\AppData\Roaming\Mozilla\Firefox\Profiles\3o2greod.default\

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

Toolbar-Locked - (no file)

HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe

HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

.

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]

"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.9.0.9\diMaster.dll\" /prefetch:1"

--

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]

"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.13.11\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

.

**************************************************************************

.

Completion time: 2012-12-28 18:02:57 - machine was rebooted

ComboFix-quarantined-files.txt 2012-12-29 00:02

.

Pre-Run: 254,333,812,736 bytes free

Post-Run: 254,524,252,160 bytes free

.

- - End Of File - - 4DB2E35753A4D13F8ECE297925A98B12

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1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the Codebox below into it:


ClearJavaCache::

Save this as CFScript.txt, and as Type: All Files (*.*) in the same location as ComboFix.exe

CF3.jpg

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Next,

Download http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner by Xplode onto your Desktop.

  • Please close all open programs and internet browsers.
  • Double click on Adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with OK.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Next,

Open Malwarebytes, check for updates then run Quick scan. Full instructions follow if Malwarebytes is not installed:

Download mbamicontw5.gif from one of the following links and save it to your desktop.:

http://www.malwarebytes.org/mbam.php

http://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml[/url]

http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Double Click mbam-setup.exe to install the application.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Post those 3 logs, also let me know if any issues or concerns remain...

Kevin..

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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