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Trojan Removal

8 posts in this topic

Hi,

I came across some Trojans on a recent scan with AVG, it says they've been removed but I'm still having problems launching an application Act! by sage and am now wondering if everything has been fixed... or not.

I had set up a temporary guest account for a family member, this is where the trojans seem to be...

Here's the log from AVG:

"";"Trojan horse BackDoor.Generic15.CFYH, C:\Users\Guest1\AppData\Local\Temp\0278b112.exe";"Moved to Virus Vault"

"";"Trojan horse BackDoor.Generic15.CFYN, C:\Users\Guest1\AppData\Local\Temp\03756b23.exe";"Moved to Virus Vault"

"";"Trojan horse Downloader.Generic13.FQB, C:\Users\Guest1\AppData\Local\Temp\tmpdf1b8759\dex170.exe";"Moved to Virus Vault"

"";"Trojan horse Downloader.Generic13.FQB, C:\Users\Guest1\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CH40T5IT\dex170[1].exe";"Moved to Virus Vault"

"";"Trojan horse Exploit_c.TXK, C:\Users\kegan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\33\30dcb2a1-34ec573f";"Moved to Virus Vault"

"";"Trojan horse Generic29.BGKQ, C:\Users\Guest1\AppData\Local\Temp\03ed9d8a.exe";"Moved to Virus Vault"

"";"Trojan horse Generic29.BHGI, C:\Users\Guest1\AppData\Local\Temp\0656ac37.exe";"Moved to Virus Vault"

"";"Trojan horse Java/Agent.GW, C:\Users\kegan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\30\5974e79e-4614729c";"Moved to Virus Vault"

"";"Trojan horse Java/Exploit.BU, C:\Users\kegan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\23\3eed9817-109c37ca";"Moved to Virus Vault"

"";"Virus found Win32/Cryptor, C:\Users\Guest1\AppData\Local\Temp\02662299.exe";"Moved to Virus Vault"

I have since removed the Guest account and deleted all associated folder.

___________________________________

I have run OTL:

OTL.txt:

OTL logfile created on: 16/01/2013 12:54:36 - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\kegan\Downloads

64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.75 Gb Total Physical Memory | 0.59 Gb Available Physical Memory | 21.62% Memory free

6.87 Gb Paging File | 3.76 Gb Available in Paging File | 54.73% Paging File free

Paging file location(s): c:\pagefile.sys 4222 4222 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 586.89 Gb Total Space | 512.20 Gb Free Space | 87.27% Space Free | Partition Type: NTFS

Computer Name: KEGAN-PC | User Name: kegan | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\kegan\Downloads\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

PRC - C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe (Check Point Software Technologies LTD)

PRC - C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe (Check Point Software Technologies LTD)

PRC - C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

PRC - C:\Users\kegan\AppData\Local\Akamai\netsession_win.exe (Akamai Technologies, Inc.)

PRC - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe (Adobe Systems Incorporated)

PRC - C:\Program Files (x86)\ACT\Act for Windows\ActDiag.exe (Sage Software, Inc.)

PRC - C:\Program Files (x86)\ACT\Act for Windows\Act.Scheduler.UI.exe (Sage Software, Inc.)

PRC - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe (NVIDIA Corporation)

PRC - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (Protexis Inc.)

========== Modules (No Company Name) ==========

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Xceed.Zip\5f8eaf7cd7719fcfbf81e22d6fd5160d\Xceed.Zip.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Xceed.FileSystem\2c0cc09c8ee5e03b8c38419e9efac131\Xceed.FileSystem.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Janus.Windows.Explo#\0af9111137ba21596ef3e7db45352a3a\Janus.Windows.ExplorerBar.v3.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Janus.Windows.Commo#\d53fb4e076a21feeeab2037575f08427\Janus.Windows.Common.v3.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Interop.ADChronopher\402f02399bc855e17a79329fefb4546c\Interop.ADChronopher.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.UI.Widgets\ccae6ac2f1348295824cc693bc0bceef\Act.UI.Widgets.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Shared.Windows.#\1f97786fa86ba93c3b9d1225cad18ef6\Act.Shared.Windows.Forms.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Shared.Win32\8d274e9d4431a463ab4c08b667ad0dd0\Act.Shared.Win32.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Shared.Utilities\9652fe3f0bb1faa7b6e274eb03e55fb2\Act.Shared.Utilities.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Shared.Images\121831d9443a17ad1685232c162ef262\Act.Shared.Images.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Shared.Diagnost#\355f206c4a1a08a8c2274af422981454\Act.Shared.Diagnostics.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Framework.Synch#\8e83eaae831a20c46e2c42d9ac3b7f9f\Act.Framework.Synchronization.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Act.Framework\6588a54af053cce82a1164d05e28b5b6\Act.Framework.ni.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\ppgooglenaclpluginchrome.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\PepperFlash\pepflashplayer.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\pdf.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\libglesv2.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\libegl.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\ffmpegsumo.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Xceed.Compression\ebffc65fcacb18291664cc6e50d5428a\Xceed.Compression.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\cc6713be0e405d5a89a2783103f7e771\System.Management.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\cabd75d4716ede2fed948cbff94dcc38\System.ServiceProcess.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\fd6d00c3c7d56a2e3651769081e8f412\System.EnterpriseServices.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\834be57d8ab824b4ebcbf01161791d70\System.Transactions.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\45a20172acfdcc160ecb6bd358179c31\System.Data.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d76221993c2fdfb991b8c12ae50a30eb\System.Windows.Forms.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\0e245eb9c1067cabd5673fe832d28613\System.Drawing.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\d71769228ebe7732ae31ac194fe00ff0\Accessibility.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\275680f2b9db0501d53c50ea7d7a43f0\System.Xml.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\e9ebeb7959f1c916ebf6fca8f7077d6c\System.Configuration.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\95b9866ab6e4437ef5dc5855ebab4e33\System.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\1b31ced9bb880d94fff1c6d47c16a81e\mscorlib.ni.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()

MOD - C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll ()

MOD - C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (IswSvc) -- C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe (Check Point Software Technologies)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)

SRV:64bit: - (TlntSvr) -- C:\Windows\SysNative\tlntsvr.exe (Microsoft Corporation)

SRV - (Akamai) -- c:\program files (x86)\common files\akamai/netsession_win_ce5ba24.dll ()

SRV - (vsmon) -- C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe (Check Point Software Technologies LTD)

SRV - (AVGIDSAgent) -- C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.)

SRV - (avgwd) -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)

SRV - (ACT! Scheduler) -- C:\Program Files (x86)\ACT\Act for Windows\Act.Scheduler.exe (Sage Software, Inc.)

SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)

SRV - (SwitchBoard) -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)

SRV - (Stereo Service) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe (NVIDIA Corporation)

SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

SRV - (PSI_SVC_2) -- C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (Protexis Inc.)

========== Driver Services (SafeList) ==========

DRV:64bit: - (Vsdatant) -- C:\Windows\SysNative\drivers\vsdatant.sys (Check Point Software Technologies LTD)

DRV:64bit: - (ISWKL) -- C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys (Check Point Software Technologies)

DRV:64bit: - (Avgmfx64) -- C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)

DRV:64bit: - (KLIF) -- C:\Windows\SysNative\drivers\klif.sys (Kaspersky Lab)

DRV:64bit: - (AVGIDSDriver) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys (AVG Technologies CZ, s.r.o. )

DRV:64bit: - (AVGIDSHA) -- C:\Windows\SysNative\drivers\avgidsha.sys (AVG Technologies CZ, s.r.o. )

DRV:64bit: - (Avgldx64) -- C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)

DRV:64bit: - (Avgtdia) -- C:\Windows\SysNative\drivers\avgtdia.sys (AVG Technologies CZ, s.r.o.)

DRV:64bit: - (Avgloga) -- C:\Windows\SysNative\drivers\avgloga.sys (AVG Technologies CZ, s.r.o.)

DRV:64bit: - (Avgrkx64) -- C:\Windows\SysNative\drivers\avgrkx64.sys (AVG Technologies CZ, s.r.o.)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)

DRV:64bit: - (rtl8192se) -- C:\Windows\SysNative\drivers\rtl8192se.sys (Realtek Semiconductor Corporation )

DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\drivers\RtsUStor.sys (Realtek Semiconductor Corp.)

DRV:64bit: - (RTL2832UUSB) -- C:\Windows\SysNative\drivers\RTL2832UUSB.sys (REALTEK SEMICONDUCTOR Corp.)

DRV:64bit: - (RTL2832UBDA) -- C:\Windows\SysNative\drivers\RTL2832UBDA.sys (REALTEK SEMICONDUCTOR Corp.)

DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )

DRV:64bit: - (nvamacpi) -- C:\Windows\SysNative\drivers\nvamacpi.sys (NVIDIA Corporation)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)

DRV:64bit: - (Dot4Scan) -- C:\Windows\SysNative\drivers\Dot4Scan.sys (Microsoft Corporation)

DRV:64bit: - (enecir) -- C:\Windows\SysNative\drivers\enecir.sys (ENE TECHNOLOGY INC.)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)

DRV:64bit: - (enecirhid) -- C:\Windows\SysNative\drivers\enecirhid.sys (ENE TECHNOLOGY INC.)

DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)

DRV:64bit: - (enecirhidma) -- C:\Windows\SysNative\drivers\enecirhidma.sys (ENE TECHNOLOGY INC.)

DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK;'>http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK;

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK;'>http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK;

IE - HKCU\..\SearchScopes,DefaultScope = {2D05CD13-4516-407E-BAF2-4EDDB8929664}

IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC

IE - HKCU\..\SearchScopes\{2D05CD13-4516-407E-BAF2-4EDDB8929664}: "URL" = http://search.zonealarm.com/search?src=sp&tbid=base2013&Lan=en&q={searchTerms}&gu=36e55d9f2a0f49a188eec549e1de1c15&tu=10G9000662B000c&sku=&tstsId=&ver=&&r=152

IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7&rlz=1I7DSGK_enGB390

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = 127.0.0.1:9421;<local>

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/03/04 12:50:34 | 000,000,000 | ---D | M]

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@checkpoint.com/FFApi: C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\npFFApi.dll ()

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/03/04 12:50:34 | 000,000,000 | ---D | M]

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8117.0416: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\PROGRAM FILES\CHECKPOINT\ZAFORCEFIELD\TRUSTCHECKER [2013/01/13 21:47:19 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{FFB96CC1-7EB3-449D-B827-DB661701C6BB}: C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker [2013/01/13 21:47:20 | 000,000,000 | ---D | M]

[2013/01/13 21:41:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

========== Chrome ==========

CHR - homepage: http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}&sugkey={google:suggestAPIKeyParameter}

CHR - homepage: http://www.google.com/ig/redirectdomain?brand=DSGK&bmod=DSGK

CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\gcswf32.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll

CHR - plugin: Java Deployment Toolkit 6.0.210.7 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

CHR - plugin: Java Platform SE 6 U21 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll

CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll

CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll

CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.52\pdf.dll

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll

CHR - plugin: Windows Live Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - plugin: Default Plug-in (Enabled) = default_plugin

CHR - Extension: YouTube = C:\Users\kegan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\

CHR - Extension: Google Search = C:\Users\kegan\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\

CHR - Extension: Gmail = C:\Users\kegan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 21:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (ZoneAlarm Security Engine Registrar) - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\Trustchecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll (Google Inc.)

O2 - BHO: (Zonealarm Helper Object) - {2A841F7A-A014-4DA5-B6D9-8B913DFB7A8C} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.3.16\bh\zonealarm.dll (Montera Technologeis LTD)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (ZoneAlarm Do Not Track) - {6E45F3E8-2683-4824-A6BE-08108022FB36} - C:\Program Files (x86)\DoNotTrackPlus\IE\DNTPAddon.dll (Abine)

O2 - BHO: (ZoneAlarm Security Engine Registrar) - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)

O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll (Google Inc.)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3:64bit: - HKLM\..\Toolbar: (ZoneAlarm Security Engine) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\Trustchecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (ZoneAlarm Security Toolbar) - {438FAE3E-BDEF-44D3-AB8B-0C7C8350DF59} - C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.3.16\zonealarmTlbr.dll (Montera Technologeis LTD)

O3 - HKLM\..\Toolbar: (ZoneAlarm Security Engine) - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll (Check Point Software Technologies)

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)

O4:64bit: - HKLM..\Run: [iSW] C:\Program Files\CheckPoint\ZAForceField\ForceField.exe (Check Point Software Technologies)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4:64bit: - HKLM..\Run: [tvncontrol] "C:\Program Files\TightVNC\tvnserver.exe" -controlservice -slave File not found

O4 - HKLM..\Run: [Act! Preloader] C:\Program Files (x86)\ACT\Act for Windows\ActSage.exe (Sage Software, Inc.)

O4 - HKLM..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe" File not found

O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin File not found

O4 - HKLM..\Run: [AdobeCS5ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)

O4 - HKLM..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [ZoneAlarm] C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe (Check Point Software Technologies LTD)

O4 - HKCU..\Run: [Akamai NetSession Interface] C:\Users\kegan\AppData\Local\Akamai\netsession_win.exe (Akamai Technologies, Inc.)

O4 - HKCU..\Run: [Reminder] C:\Program Files (x86)\TTG\Reminder\Reminder.exe (DSG Retail Ltd)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 1

O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)

O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{9A9A41D9-3BF8-4F19-853F-1CCE258FDB81}: DhcpNameServer = 192.168.1.254

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/15 16:54:31 | 000,000,000 | ---D | C] -- C:\Users\kegan\AppData\Roaming\AVG2013

[2013/01/15 16:52:55 | 000,000,000 | ---D | C] -- C:\Users\kegan\AppData\Roaming\TuneUp Software

[2013/01/15 16:52:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG

[2013/01/15 16:51:57 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2013

[2013/01/15 16:51:57 | 000,000,000 | ---D | C] -- C:\$AVG

[2013/01/15 16:50:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG

[2013/01/15 16:49:51 | 000,000,000 | ---D | C] -- C:\Users\kegan\Desktop\Databases

[2013/01/15 16:45:03 | 000,000,000 | ---D | C] -- C:\Users\kegan\AppData\Local\MFAData

[2013/01/15 16:45:03 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData

[2013/01/15 16:45:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Common Files

[2013/01/15 16:45:03 | 000,000,000 | ---D | C] -- C:\Users\kegan\AppData\Local\Avg2013

[2013/01/14 10:45:10 | 000,266,520 | ---- | C] (Doctor Web, Ltd.) -- C:\te94decrypt.exe

[2013/01/13 21:47:29 | 000,000,000 | ---D | C] -- C:\Users\kegan\Documents\ForceField Shared Files

[2013/01/13 21:47:26 | 000,000,000 | ---D | C] -- C:\Users\kegan\AppData\Roaming\CheckPoint

[2013/01/13 21:47:14 | 000,000,000 | ---D | C] -- C:\Program Files\CheckPoint

[2013/01/13 21:46:59 | 000,611,160 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klif.sys

[2013/01/13 21:46:59 | 000,089,432 | ---- | C] (Kaspersky Lab) -- C:\Windows\SysNative\drivers\klflt.sys

[2013/01/13 21:46:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Check Point

[2013/01/13 21:46:18 | 000,374,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\netio.sys

[2013/01/13 21:41:52 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\DoNotTrackPlus

[2013/01/13 21:41:45 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Check Point Software Technologies LTD

[2013/01/13 21:41:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox

[2013/01/13 21:41:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\CheckPoint

[2013/01/13 21:41:24 | 000,000,000 | ---D | C] -- C:\ProgramData\CheckPoint

[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/01/16 12:39:01 | 000,000,952 | -HS- | M] () -- C:\ProgramData\KGyGaAvL.sys

[2013/01/16 12:36:08 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013/01/16 12:20:35 | 000,018,928 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2013/01/16 12:20:35 | 000,018,928 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2013/01/16 12:13:13 | 000,398,429 | ---- | M] () -- C:\Users\kegan\Desktop\KEGAN-PC - ACT!Logs.zip

[2013/01/16 12:09:30 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013/01/16 12:07:58 | 000,791,880 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013/01/16 12:07:58 | 000,675,122 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013/01/16 12:07:58 | 000,127,880 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013/01/16 12:01:29 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013/01/16 12:01:24 | 2213,990,400 | -HS- | M] () -- C:\hiberfil.sys

[2013/01/15 16:52:55 | 000,000,972 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2013.lnk

[2013/01/15 16:51:52 | 000,003,369 | ---- | M] () -- C:\Windows\SysWow64\BTImages.dat

[2013/01/14 15:50:22 | 000,003,236 | ---- | M] () -- C:\Users\kegan\Desktop\ACt.reg

[2013/01/14 11:29:07 | 000,001,653 | ---- | M] () -- C:\Users\kegan\Desktop\Invitation.msrcIncident

[2013/01/14 11:27:44 | 000,000,044 | ---- | M] () -- C:\Users\kegan\AppData\Local\RAContactHistory.xml

[2013/01/14 10:43:16 | 000,266,520 | ---- | M] (Doctor Web, Ltd.) -- C:\te94decrypt.exe

[2013/01/13 21:52:05 | 000,417,468 | ---- | M] () -- C:\Windows\SysNative\drivers\vsconfig.xml

[2013/01/13 21:46:35 | 000,000,762 | ---- | M] () -- C:\Users\Public\Desktop\ZoneAlarm Security.lnk

[2013/01/13 21:34:01 | 000,002,286 | ---- | M] () -- C:\Users\kegan\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2013/01/11 20:09:09 | 000,000,448 | ---- | M] () -- C:\Windows\tasks\Norton Security Scan for kegan.job

[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/01/16 12:13:13 | 000,398,429 | ---- | C] () -- C:\Users\kegan\Desktop\KEGAN-PC - ACT!Logs.zip

[2013/01/15 16:52:55 | 000,000,972 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2013.lnk

[2013/01/14 15:50:22 | 000,003,236 | ---- | C] () -- C:\Users\kegan\Desktop\ACt.reg

[2013/01/14 11:29:02 | 000,001,653 | ---- | C] () -- C:\Users\kegan\Desktop\Invitation.msrcIncident

[2013/01/13 22:47:23 | 000,003,369 | ---- | C] () -- C:\Windows\SysWow64\BTImages.dat

[2013/01/13 21:47:31 | 000,417,468 | ---- | C] () -- C:\Windows\SysNative\drivers\vsconfig.xml

[2013/01/13 21:46:35 | 000,000,762 | ---- | C] () -- C:\Users\Public\Desktop\ZoneAlarm Security.lnk

[2011/11/24 15:25:12 | 000,000,179 | ---- | C] () -- C:\Windows\ODBCINST.INI

[2011/05/16 08:27:51 | 000,000,044 | ---- | C] () -- C:\Users\kegan\AppData\Local\RAContactHistory.xml

[2010/07/30 11:48:36 | 000,001,456 | ---- | C] () -- C:\Users\kegan\AppData\Local\Adobe Save for Web 12.0 Prefs

[2010/07/26 15:16:22 | 000,000,952 | -HS- | C] () -- C:\ProgramData\KGyGaAvL.sys

[2010/07/26 15:16:22 | 000,000,088 | RHS- | C] () -- C:\ProgramData\BFF14F37D1.sys

[2010/07/26 09:11:46 | 000,000,000 | ---- | C] () -- C:\Users\kegan\AppData\Roaming\wklnhst.dat

========== ZeroAccess Check ==========

[2009/07/14 04:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[2013/01/14 18:22:13 | 000,000,000 | ---D | M] -- C:\Windows\assembly\GAC_MSIL\Act.Outlook.Service.Desktop

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2010/07/27 14:59:11 | 014,162,944 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2010/07/27 14:03:24 | 012,867,584 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 01:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/07/14 01:15:20 | 000,605,696 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 01:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/01/14 18:22:26 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\ACT

[2013/01/15 16:54:31 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\AVG2013

[2013/01/13 21:47:26 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\CheckPoint

[2011/05/12 13:47:15 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant

[2010/11/19 12:16:19 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\CoreFTP

[2010/07/26 15:16:20 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\IsolatedStorage

[2010/11/05 12:02:27 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\pdf995

[2011/05/16 08:27:51 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\PeerNetworking

[2010/09/08 09:57:16 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\SendBlaster2

[2010/10/21 08:36:48 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\SoftGrid Client

[2010/07/26 09:11:47 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\Template

[2010/07/26 17:03:51 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\The TechGuys

[2010/07/27 12:41:29 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\TP

[2013/01/15 16:52:55 | 000,000,000 | ---D | M] -- C:\Users\kegan\AppData\Roaming\TuneUp Software

========== Purity Check ==========

< End of report >

Extras.txt

OTL Extras logfile created on: 16/01/2013 12:54:36 - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\kegan\Downloads

64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.75 Gb Total Physical Memory | 0.59 Gb Available Physical Memory | 21.62% Memory free

6.87 Gb Paging File | 3.76 Gb Available in Paging File | 54.73% Paging File free

Paging file location(s): c:\pagefile.sys 4222 4222 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 586.89 Gb Total Space | 512.20 Gb Free Space | 87.27% Space Free | Partition Type: NTFS

Computer Name: KEGAN-PC | User Name: kegan | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- Reg Error: Key error.

htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"

http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)

https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

htmlfile [edit] -- Reg Error: Key error.

htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"

http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)

https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [bridge] -- C:\Program Files (x86)\Adobe\Adobe Bridge CS5.1\Bridge.exe "%L" (Adobe Systems, Inc.)

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"DisableNotifications" = 0

"EnableFirewall" = 0

========== Authorized Applications List ==========

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{1096C276-8D16-41D0-AD8C-EA477037E233}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{15F6A122-46C6-41A8-8D1E-0F55686B99EE}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{1E92570A-E834-4E26-8908-235B3EC68968}" = lport=2869 | protocol=6 | dir=in | app=system |

"{1F75F09E-AB8C-4134-9582-6AFD390E3AC5}" = lport=139 | protocol=6 | dir=in | app=system |

"{1FC831E2-892B-4A5A-9BE1-3BE1E5CAE89C}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{28FD30A0-302A-4A88-AC6F-7EBA12119042}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{45B878E0-6E5B-4965-8374-5CEDFDA7CDAB}" = rport=10243 | protocol=6 | dir=out | app=system |

"{51AA9E74-47BC-4C18-B82A-FD1C728F5330}" = lport=445 | protocol=6 | dir=in | app=system |

"{5480F59A-7D55-4C88-9DF2-CDFC4DBF2A48}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{63EA7557-78FF-49FC-B6C2-A40EDD23C736}" = lport=2869 | protocol=6 | dir=in | app=system |

"{63FA80CC-2D2B-4E3C-8445-97F7646A9596}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{67BE216A-9CE7-4EEF-A25E-C091EBF3745B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

"{75003F03-C825-41F9-B94E-6631EE72868F}" = rport=139 | protocol=6 | dir=out | app=system |

"{78D7FA86-ABCA-45FA-B0B4-1D7D9A12FC10}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |

"{8AB55D95-F492-4654-8B3A-7F1723A7FECE}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |

"{8EC4AEE7-D3F2-4DEB-9349-6A6B706D0194}" = lport=138 | protocol=17 | dir=in | app=system |

"{A761AA3C-5E62-4ED7-B08C-E2D0BCEC995B}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |

"{B123C5F9-D1C9-4C8A-A129-25A7710D7465}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{BAE28F10-031D-4F23-9DA8-BC2ABBB26CA5}" = rport=445 | protocol=6 | dir=out | app=system |

"{BBBCD7F3-17C3-45E6-AD84-1DDB52E426AF}" = lport=5000 | protocol=17 | dir=in | name=akamai netsession interface |

"{BE81E40B-A979-484C-9AC7-C7058C53E3C8}" = rport=137 | protocol=17 | dir=out | app=system |

"{C2B60FF7-4AD2-4A0C-A785-0738C91E8251}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |

"{C3D7ACA0-E36F-4406-8A56-8AC2B9411214}" = lport=49179 | protocol=6 | dir=in | name=akamai netsession interface |

"{D4EAD149-A409-4512-A6AE-AFFAE76F1A9D}" = lport=5000 | protocol=17 | dir=in | name=akamai netsession interface |

"{D99DBEFE-F086-45E4-A0B0-5CA10C6E80FF}" = lport=137 | protocol=17 | dir=in | app=system |

"{E8B1BB3E-3080-49EC-9C08-DB9E331D58F5}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |

"{ECCDDE87-A13B-4251-8C69-3E412BEA757F}" = lport=10243 | protocol=6 | dir=in | app=system |

"{F04D6006-46CC-48F0-BC16-646791E112A9}" = lport=49336 | protocol=6 | dir=in | name=akamai netsession interface |

"{F5324AAF-C450-4DBD-A799-D85A2D7EEB71}" = rport=138 | protocol=17 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{042EF786-FD36-4239-B1BA-F14E40794E75}" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"{124A3963-0AF5-4D65-847C-B86DECD41C15}" = protocol=6 | dir=in | app=d:\fscommand\cksocketserver.exe |

"{14BB7153-09C9-4508-9DC3-B6D4EAB96205}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |

"{1565DFF2-570A-49BD-936A-BCBCD36CC5FC}" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\act12.exe |

"{17F767D6-B524-4031-97EE-2FFDF44ECB4C}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |

"{1FFBBE63-F7BA-4BF1-B622-78419FCC7FA5}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |

"{23AB3D34-2070-4463-AD07-08497E86BCCF}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |

"{23B64B22-397A-4F73-B10D-476A11DF8C11}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |

"{28741F2F-77AA-4A93-9967-04EE1DBF0EC7}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |

"{2AB3F038-FE3C-4D21-8EDC-A947E643649F}" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\act.scheduler.ui.exe |

"{309D7A20-641C-4262-B59E-C024D46AAB1A}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |

"{311F637D-B21B-4363-BFB5-DB8DAB5E1F5B}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe |

"{32FB5AA2-2BCC-4D39-ADFF-C7AF69EE226A}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

"{34C868B4-B508-42E4-909D-39006C8E33B4}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{3A415798-9F30-4C4E-8E48-5ED93BA226DE}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |

"{3F9A8626-B67F-48B1-99DE-D6E6725EE9A9}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |

"{45191B4E-13FB-41EC-B749-EAE27B01F587}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{4CD8B540-DA13-4FD6-8866-1F38E6D17B55}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |

"{4E063238-0D1F-4277-9619-AD3CD6DB56DE}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{508A1751-C3D0-419B-B89B-F47E8360CD28}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |

"{52372806-28EC-4B05-95B1-3AB4C29DA273}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |

"{5F220B1D-E544-4ED3-8099-2DCF35487D06}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |

"{6338ECDE-3A6F-4EBE-9BB6-D5721E79FE14}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |

"{6F6F3AFB-A09C-4070-A8A8-ABCA8ED3A7FE}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |

"{736102B3-F30E-429C-A575-0FB2EC36666B}" = protocol=6 | dir=out | app=system |

"{750B55F4-F0E9-4CF5-8EC5-6079342F365B}" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\act.scheduler.ui.exe |

"{89561942-D434-4C9C-BA5D-8514E2F21E59}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe |

"{98467117-D4EC-4E03-98E5-E6436E83CB0D}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgdiagex.exe |

"{A1D53D57-B268-4B63-A050-719B10CF764E}" = protocol=17 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |

"{A41B44E1-A859-4233-83C5-FD1E3595D1DA}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |

"{A7C01835-3A77-42EE-9CFD-AC41CDCA8F87}" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\actemail.exe |

"{A8CF0BB6-2413-46FD-B81A-E41B4EC55C8C}" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\actemail.exe |

"{AC826B82-823B-470D-9C12-CD74DC8AC3F5}" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"{B5E1FAC3-0A81-4D5C-937E-FAC67B336890}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |

"{B9FCA516-75EC-4310-BD5A-787DB5477500}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |

"{BE6D5FCA-7237-4ED1-B3C4-DE677636658F}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |

"{C348F66A-EFFC-4369-A916-E945B496792D}" = dir=in | app=c:\program files (x86)\windows live\messenger\wlcsdk.exe |

"{CADA7704-097A-4CC4-8527-DA67677D70B7}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{CBB3AFB5-E44F-42B2-9494-1A0C7EBF10B1}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{D275AEF2-F154-4BB3-93CB-68E22A448FFD}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgnsa.exe |

"{D54F0E51-93D6-4DD7-9C16-37E7596995E0}" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\act12.exe |

"{D957C6AE-0A55-4594-9157-A5F87AF1A217}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |

"{DDE0A59B-E442-400C-8261-B9CAD54E44FF}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft sql server\90\shared\sqlbrowser.exe |

"{DE111D38-6FB1-4631-91FC-EB88BC805968}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |

"{E7A0A349-7408-4E49-8E79-E0A92D0B81E4}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgemca.exe |

"{E85016CF-E0A8-45BF-90DE-0ACAD02E6C8F}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |

"{EB65272F-355B-4DA8-B5E2-2BE7889F4FC3}" = protocol=6 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |

"{ECEFE993-A76E-4DD1-AF85-667B0A4EF66E}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |

"{F2205D1D-5AD7-4B77-8666-1DF9C388B8B6}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |

"{F2A86CDF-E5A7-48A5-82F3-90E54040951D}" = protocol=17 | dir=in | app=d:\fscommand\cksocketserver.exe |

"{F6D13576-DD92-4C3E-9768-76A888435082}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft sql server\90\shared\sqlbrowser.exe |

"{FADE2D24-A4EF-4AE0-B0B9-A53B648B5043}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

"TCP Query User{21EBAA62-A5E8-4B13-B5F8-4DB2BDA08DD5}C:\program files (x86)\coreftp\coreftp.exe" = protocol=6 | dir=in | app=c:\program files (x86)\coreftp\coreftp.exe |

"TCP Query User{349685A8-361D-41D5-860D-75D37E212029}C:\users\kegan\appdata\local\akamai\netsession_win.exe" = protocol=6 | dir=in | app=c:\users\kegan\appdata\local\akamai\netsession_win.exe |

"TCP Query User{359B543E-11A8-4128-9085-939E0481C00D}C:\program files (x86)\act\act for windows\actsage.exe" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"TCP Query User{4D32A62E-1412-4601-BC46-1290EEB5F687}C:\users\kegan\appdata\local\akamai\netsession_win.exe" = protocol=6 | dir=in | app=c:\users\kegan\appdata\local\akamai\netsession_win.exe |

"TCP Query User{907173C8-CAE8-44DE-B3C1-C991385D27C2}C:\program files (x86)\act\act for windows\actsage.exe" = protocol=6 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"TCP Query User{DC117DDF-2A2A-472B-AF65-C4CD150BA8F9}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |

"UDP Query User{239C5D89-4B93-44F4-BB26-B39E1264B51A}C:\users\kegan\appdata\local\akamai\netsession_win.exe" = protocol=17 | dir=in | app=c:\users\kegan\appdata\local\akamai\netsession_win.exe |

"UDP Query User{3177279C-B7A0-4A7F-8BF6-77AB52930EF8}C:\program files (x86)\act\act for windows\actsage.exe" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"UDP Query User{31F528C6-AF8E-4F66-B320-E28370B30E55}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |

"UDP Query User{5386740D-BE1C-4084-8A18-E6578F0881F4}C:\program files (x86)\coreftp\coreftp.exe" = protocol=17 | dir=in | app=c:\program files (x86)\coreftp\coreftp.exe |

"UDP Query User{82FDA540-CF77-4217-A373-6558539132B1}C:\program files (x86)\act\act for windows\actsage.exe" = protocol=17 | dir=in | app=c:\program files (x86)\act\act for windows\actsage.exe |

"UDP Query User{CFD5193B-D08B-4E61-B439-8F9A386AE747}C:\users\kegan\appdata\local\akamai\netsession_win.exe" = protocol=17 | dir=in | app=c:\users\kegan\appdata\local\akamai\netsession_win.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{1E9FC118-651D-4934-97BE-E53CAE5C7D45}" = Microsoft_VC80_MFCLOC_x86_x64

"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables

"{23B45E10-0CA5-43E9-BD6D-C2BD6CBE11AC}" = iTunes

"{328CC232-CFDC-468B-A214-2E21300E4CB5}" = Apple Mobile Device Support

"{4569AD91-47F4-4D9E-8FC9-717EC32D7AE1}" = Microsoft_VC80_CRT_x86_x64

"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

"{6ACE7F46-FACE-4125-AE86-672F4F2A6A28}" = Virtual Earth 3D (Beta)

"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

"{8557397C-A42D-486F-97B3-A2CBC2372593}" = Microsoft_VC90_ATL_x86_x64

"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007

"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007

"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

"{925D058B-564A-443A-B4B2-7E90C6432E55}" = Microsoft_VC80_ATL_x86_x64

"{92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}" = Microsoft_VC90_CRT_x86_x64

"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting

"{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}" = Microsoft SQL Server Native Client

"{A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}" = Microsoft_VC90_MFC_x86_x64

"{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)

"{B636C9B9-A3F2-4DCE-ADCC-72E095018385}" = Microsoft SQL Server VSS Writer

"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

"{B91110FB-33B4-468B-90C2-4D5E8AE3FAE1}" = Bonjour

"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64

"{BFAB7835-55A2-41CD-AE66-F673BCA4E49F}" = AVG 2013

"{C8C1BAD5-54E6-4146-AD07-3A8AD36569C3}" = Microsoft_VC80_MFC_x86_x64

"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile

"{F91E2EF2-CD31-4727-816F-F73F772F5FE6}" = AVG 2013

"AVG" = AVG 2013

"FFE7D41DF3C645075BB149E21988B63996C34187" = ENE CIR Receiver Driver

"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

"NVIDIA Drivers" = NVIDIA Drivers

"ZoneAlarm LTD Toolbar" = ZoneAlarm LTD Toolbar

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

"{033E378E-6AD3-4AD5-BDEB-CBD69B31046C}" = Microsoft_VC90_ATL_x86

"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86

"{0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}" = Microsoft_VC80_ATL_x86

"{15FEDA5F-141C-4127-8D7E-B962D1742728}" = Adobe Photoshop CS5

"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool

"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT

"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer

"{23E445D5-FD83-4C50-A211-EB26A2975317}" = Adobe Flash Professional CS5.5

"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java 6 Update 21

"{2934DCB0-F8EE-11E0-A4A5-B8AC6F97B88E}" = Google Earth Plug-in

"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (ACT7)

"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform

"{325988C2-8D7B-460E-8F6F-4747129CA495}" = ZoneAlarm Security

"{32A3A4F4-B792-11D6-A78A-00B0D0160210}" = Java SE Development Kit 6 Update 21

"{3521BDBD-D453-5D9F-AA55-44B75D214629}" = Adobe Community Help

"{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}" = Microsoft XNA Framework Redistributable 3.0

"{3D9892BB-A751-4E48-ADC8-E4289956CE1D}" = QuickTime

"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant

"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{4A65DAD2-E914-4923-9C2A-81B968A68CE2}" = Launch

"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module

"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)

"{58795EE4-FCF7-43A4-A5F6-269E69D0CD0B}" = ACT! by Sage 2010

"{5aa47dba-b584-4d47-a626-76e53f010300}" = JavaFX 1.3 SDK

"{6068A42A-C1CF-45F2-9859-5DB16287FE5D}" = msvcrt_installer

"{60CE924D-12CB-4A96-8B75-18F92CE1D585}" = CrazyTalk v6.2 PRO Trial

"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM

"{635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}" = Microsoft_VC90_MFC_x86

"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module

"{66336E9B-5482-B5FB-94F0-405874EE3541}" = Adobe Download Assistant

"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works

"{6ADCBB79-7B9A-449B-AE31-E1C7116042B9}" = ZoneAlarm Firewall

"{6E9B1EA1-B4C3-44F7-A873-DC1211E73420}" = Sage Invoicing and Start-up

"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable

"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable

"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows Vista and Later

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{8FF90DB8-6DED-44A3-B182-244FEC09012F}" = Microsoft Touch Pack for Windows 7

"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007

"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007

"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007

"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007

"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007

"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007

"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{E64BA721-2310-4B55-BE5A-2925F9706192}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007

"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007

"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{902C5B0A-7069-43C0-95B0-D34C4E2FAFC4}" = ZoneAlarm Antivirus

"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007

"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)

"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)

"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86

"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader

"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

"{9C542173-96F0-435D-A95C-468CAAC75EA0}" = Adobe Flash Player 10 Plugin

"{9D3D8C60-A55F-4fed-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver

"{9F479685-180E-4C05-9400-D59292A1B29C}" = Windows Live Movie Maker

"{A78FE97A-C0C8-49CE-89D0-EDD524A17392}" = PDF Settings CS5

"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper

"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.0

"{AFF7E080-1974-45BF-9310-10DE1A1F5ED0}" = Adobe AIR

"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync

"{B2D328BE-45AD-4D92-96F9-2151490A203E}" = Apple Application Support

"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger

"{B6D38690-755E-4F40-A35A-23F8BC2B86AC}" = Microsoft_VC90_MFCLOC_x86

"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update

"{C79312BD-3E76-4474-A10C-1435D1856A4B}" = Adobe Dreamweaver CS5

"{CF950023-9C75-4843-8B68-FD8A5D641B4B}" = SendBlaster 2

"{D1A19B02-817E-4296-A45B-07853FD74D57}" = Microsoft_VC80_MFC_x86

"{D7BF3B76-EEF9-4868-9B2B-42ABF60B279A}" = Microsoft_VC80_CRT_x86

"{D92BBB52-82FF-42ED-8A3C-4E062F944AB7}" = Microsoft_VC80_MFCLOC_x86

"{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}" = Adobe Media Player

"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant

"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call

"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module

"{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery

"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]

"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard

"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver

"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

"Adobe AIR" = Adobe AIR

"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX

"Adobe Shockwave Player" = Adobe Shockwave Player 11.6

"Akamai" = Akamai NetSession Interface Service

"chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Community Help

"com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Adobe Media Player

"com.adobe.downloadassistant.AdobeDownloadAssistant" = Adobe Download Assistant

"Core FTP LE 2.1" = Core FTP LE 2.1

"Google Chrome" = Google Chrome

"HOMESTUDENTR" = Microsoft Office Home and Student 2007

"InstallShield_{58795EE4-FCF7-43A4-A5F6-269E69D0CD0B}" = ACT! by Sage 2010

"InstallShield_{6E9B1EA1-B4C3-44F7-A873-DC1211E73420}" = Sage Invoicing and Start-up

"Microsoft SQL Server 2005" = Microsoft SQL Server 2005

"NSS" = Norton Security Scan

"NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver

"Pdf995" = Pdf995

"TVRTLDrv" = HiVision USB DVB-T BDA Device

"WinLiveSuite_Wave3" = Windows Live Essentials

"ZoneAlarm Do Not Track Add-on_is1" = ZoneAlarm Do Not Track Add-on 2.2.5.1213

"ZoneAlarm Free Antivirus + Firewall" = ZoneAlarm Free Antivirus + Firewall

"ZoneAlarm Security Toolbar" = ZoneAlarm Security Toolbar

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"Akamai" = Akamai NetSession Interface

========== Last 20 Event Log Errors ==========

[ Application Events ]

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Our Record 2 won: 00303420 4 kegan-PC.local.

Addr 192.168.1.68

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Pkt Record: 820C3556 16 kegan-PC.local.

AAAA FE80:0000:0000:0000:0888:BD19:0FBA:B27B

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Our Record 2 lost: 00303420 4 kegan-PC.local.

Addr 192.168.1.68

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Pkt Record: 00303408 4 kegan-PC.local.

Addr 192.168.1.65

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Our Record 3 won: 00303420 4 kegan-PC.local.

Addr 192.168.1.68

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Pkt Record: 820C3556 16 kegan-PC.local.

AAAA FE80:0000:0000:0000:0888:BD19:0FBA:B27B

Error - 19/01/2012 13:45:04 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = ResolveSimultaneousProbe: Our Record 3 lost: 00303420 4 kegan-PC.local.

Addr 192.168.1.68

Error - 19/01/2012 19:16:46 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = mDNSCoreReceiveResponse: Received from 192.168.1.65:5353 4 kegan-PC.local.

Addr 192.168.1.65

Error - 19/01/2012 19:16:46 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = mDNSCoreReceiveResponse: ProbeCount 2; will rename 4 kegan-PC.local.

Addr 192.168.1.68

Error - 19/01/2012 19:16:46 | Computer Name = kegan-PC | Source = Bonjour Service | ID = 100

Description = Local Hostname kegan-PC.local already in use; will try kegan-PC-2.local

instead

Error - 20/01/2012 04:44:03 | Computer Name = kegan-PC | Source = ACT! Scheduler | ID = 0

Description = Service cannot be started. System.Exception: Unable to start scheduler

service. Missing server configuration information. at Act.Scheduler.SchedulerService.OnStart(String[]

args) at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

[ Media Center Events ]

Error - 04/07/2011 14:31:35 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 19:31:35 - Failed to retrieve Directory (Error: Unable to connect

to the remote server)

Error - 04/07/2011 14:32:41 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 19:32:20 - Failed to retrieve MCESpotlight (Error: Unable to connect

to the remote server)

Error - 04/07/2011 14:33:23 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 19:33:02 - Failed to retrieve MCEClientUX (Error: Unable to connect

to the remote server)

Error - 04/07/2011 14:33:44 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 19:33:44 - Failed to retrieve Broadband (Error: Unable to connect

to the remote server)

Error - 05/07/2011 16:00:01 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 21:00:00 - Failed to retrieve Directory (Error: Unable to connect

to the remote server)

Error - 05/07/2011 16:01:06 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 21:00:44 - Failed to retrieve MCESpotlight (Error: Unable to connect

to the remote server)

Error - 05/07/2011 16:01:48 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 21:01:27 - Failed to retrieve MCEClientUX (Error: Unable to connect

to the remote server)

Error - 05/07/2011 16:02:19 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 21:02:09 - Failed to retrieve Broadband (Error: Unable to connect

to the remote server)

Error - 06/07/2011 11:00:07 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 16:00:07 - Error connecting to the internet. 16:00:07 - Unable

to contact server..

Error - 06/07/2011 11:00:15 | Computer Name = kegan-PC | Source = MCUpdate | ID = 0

Description = 16:00:12 - Error connecting to the internet. 16:00:12 - Unable

to contact server..

[ OSession Events ]

Error - 15/07/2011 09:08:19 | Computer Name = kegan-PC | Source = Microsoft Office 12 Sessions | ID = 7001

Description = ID: 0, Application Name: Microsoft Office Word, Application Version:

12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 9149

seconds with 1260 seconds of active time. This session ended with a crash.

Error - 15/07/2011 09:15:14 | Computer Name = kegan-PC | Source = Microsoft Office 12 Sessions | ID = 7001

Description = ID: 0, Application Name: Microsoft Office Word, Application Version:

12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 284

seconds with 60 seconds of active time. This session ended with a crash.

Error - 15/07/2011 09:15:53 | Computer Name = kegan-PC | Source = Microsoft Office 12 Sessions | ID = 7001

Description = ID: 0, Application Name: Microsoft Office Word, Application Version:

12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 30

seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]

Error - 15/01/2013 20:55:02 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 15/01/2013 21:01:36 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 15/01/2013 21:01:40 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7016

Description = The NVIDIA Display Driver Service service has reported an invalid

current state 32.

Error - 15/01/2013 21:02:57 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 15/01/2013 21:03:01 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 15/01/2013 21:38:22 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7011

Description = A timeout (30000 milliseconds) was reached while waiting for a transaction

response from the avgwd service.

Error - 15/01/2013 21:38:33 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7016

Description = The NVIDIA Display Driver Service service has reported an invalid

current state 32.

Error - 16/01/2013 08:01:48 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 16/01/2013 08:01:59 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7006

Description = The ScRegSetValueExW call failed for FailureActions with the following

error: %%5

Error - 16/01/2013 08:09:13 | Computer Name = kegan-PC | Source = Service Control Manager | ID = 7009

Description = A timeout was reached (30000 milliseconds) while waiting for the Windows

Error Reporting Service service to connect.

< End of report >

Any help with this would be really appreciated.

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Hello DancingK and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

BACKDOOR WARNING

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please let me know.

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Oh dear, thanks for that.

With the above in mind and the fact that computers don't come with Operating System discs these days... what would be the best way to deal with formatting the computer ?

Is it possible to create a recovery disc from another computer and use it for the infected pc ?

Can I assume it's not advisable to make copies of files I have on the infected pc ?

Thank You

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Yes, you could. About your second question, just don't keep any files like .exe , .com and so on. There is no problem with pictures and documents.

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Thanks, is there any special precaution to take to ensure no 'nasty' files end up being copied when I back up my documents ? Can I just run a scan with AVG before transferring them back onto the 'fixed' computer ? :)

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It is a good option. Another one is to scan the files in www.virustotal.com . :)

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@ DancinK

Are you still with us? Do you still need help?

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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