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dreadree

Desktop Icons and all Files are gone!

4 posts in this topic

I hope that you can help me find my information if it is still there. When I started up my laptop yesterday, all of my files were missing and my desktop icons and bacground picture is missing as well. I don't know what I got or where it came from but, I have been having problems with my computer freezingup for some time now. Here are the DDS logs.

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.10.2

Run by Deirdre at 16:38:33 on 2013-01-21

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3002.1748 [GMT -5:00]

.

AV: AVG Anti-Virus Free *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}

SP: AVG Anti-Virus Free *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\Dwm.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Motorola\MotoConnectService\MotoConnectService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Motorola\MotoConnectService\MotoConnect.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\SMART Technologies Inc\SMART Board Software\SMARTBoardService.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Ask.com\Updater\Updater.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\IncrediMail\bin\IncMail.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\AWS\WeatherBug\Weather.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\PhotoJoy\bin\PjApp.exe

C:\Program Files\IncrediMail\Bin\ImApp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://mystart.incredimail.com/?a=6PPUGMG2pd

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Presario&pf=cnnb

uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg9\avgssie.dll

BHO: CIEDownload Object: {67BCF957-85FC-4036-8DC4-D4D80E00A77B} - c:\program files\smart technologies inc\notebook software\NotebookPlugin.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: OToolbarHelper Class: {EAD3A971-6A23-4246-8691-C9244E858967} - c:\program files\paypal\paypal plug-in\PayPalHelper.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll

TB: PayPal Plug-In: {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - c:\program files\paypal\paypal plug-in\OToolbar.dll

TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll

uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [incrediMail] c:\program files\incredimail\bin\IncMail.exe /c

uRun: [PhotoJoy] c:\program files\photojoy\bin\PhotoJoy.exe /c

uRun: [Easy Dock] <no file>

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe

mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe

mRun: [uCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

mRun: [mumservice] c:\program files\motorola\software update\mumservice.exe

mRun: [sMART Board Service] c:\program files\smart technologies inc\smart board software\SMARTBoardService.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"

mRun: [DVDtoiPodConverter_upgrade] "c:\program files\e-zsoft\dvdtoipodconverter\DVDtoiPodConverter.exe" /upgrade

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: &Add animation to IncrediMail Style Box - c:\program files\incredimail\bin\resources\WebMenuImg.htm

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} - hxxps://webvpn.access-k12.org/+CSCOL+/relayp.cab

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab

DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://webvpn.access-k12.org/CACHE/stc/1/binaries/vpnweb.cab

DPF: {64CD313F-F079-4D93-959F-4D28B5519449} - hxxp://www.worldwinner.com/games/v56/jeopardy/jeopardy.cab

DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab

DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{5A5A467E-789F-4532-8ABF-335EACDC0257} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{FEB9B09A-4DBC-40CD-A65B-6041C56C7517} : DHCPNameServer = 192.168.1.1 8.8.8.8 8.8.4.4

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs= avgrsstx.dll

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\deirdre\appdata\roaming\mozilla\firefox\profiles\ehdzeoei.default\

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R1 anodlwf;ANOD Network Security Filter driver;c:\windows\system32\drivers\anodlwf.sys [2011-2-7 12800]

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-14 226016]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-14 29712]

R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-14 243152]

R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;c:\program files\adobe\elements 10 organizer\PhotoshopElementsFileAgent.exe [2011-9-1 169624]

R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-14 297752]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-16 308136]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-1-21 398184]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-1-21 682344]

R2 MotoConnect Service;MotoConnect Service;c:\program files\motorola\motoconnectservice\MotoConnectService.exe [2010-1-20 91392]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-6-27 361808]

R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-3-18 172328]

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-14 24652]

R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-2-3 427192]

R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-27 193840]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-4 113664]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-1-21 21104]

R3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\drivers\SMARTVHidMini2000x86.sys [2007-11-14 14480]

S2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe --> c:\progra~1\avg\avg8\avgemc.exe [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 netr28u;D-Link dnetr28u USB Extensible Wireless LAN Card Driver;c:\windows\system32\drivers\Dnetr28u.sys [2011-2-7 735232]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-9-12 19968]

.

=============== Created Last 30 ================

.

2013-01-21 06:28:11 -------- d-----w- c:\users\deirdre\appdata\local\Apple Computer

2013-01-21 06:02:02 -------- d-----w- c:\users\deirdre\appdata\local\Microsoft Help

2013-01-21 05:22:10 -------- d-----w- c:\users\deirdre\appdata\roaming\Malwarebytes

2013-01-21 05:21:59 -------- d-----w- c:\programdata\Malwarebytes

2013-01-21 05:21:58 21104 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-01-21 05:21:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-01-21 02:31:08 -------- d-----w- c:\users\deirdre\appdata\local\Macromedia

2013-01-21 02:23:26 -------- d-----w- c:\users\deirdre\Bluetooth Software

2013-01-21 02:21:44 -------- d-----w- c:\users\deirdre\appdata\roaming\WeatherBug

2013-01-21 02:21:44 -------- d-----w- c:\users\deirdre\appdata\local\WeatherBug

2013-01-20 20:12:28 -------- d-----w- c:\users\deirdre\appdata\roaming\LegalSounds

2013-01-20 20:04:19 -------- d-----w- c:\programdata\IM

2013-01-10 01:12:32 2048000 ----a-w- c:\windows\system32\win32k.sys

2013-01-10 01:11:34 204288 ----a-w- c:\windows\system32\ncrypt.dll

2013-01-10 01:11:30 1400832 ----a-w- c:\windows\system32\msxml6.dll

2013-01-08 00:31:29 859072 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-01-08 00:31:03 93640 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-01-04 22:01:57 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe

.

==================== Find3M ====================

.

2013-01-19 17:49:24 226016 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2013-01-10 01:36:18 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-01-08 00:30:52 779704 ----a-w- c:\windows\system32\deployJava1.dll

2012-12-16 13:12:54 34304 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 10:50:29 293376 ----a-w- c:\windows\system32\atmfd.dll

2012-11-14 02:09:22 1800704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 01:58:15 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 01:57:37 1129472 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 01:49:25 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 01:48:27 420864 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 01:44:42 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-13 01:29:51 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-02 10:18:17 376320 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 08:26:06 23040 ----a-w- c:\windows\system32\dpnsvr.exe

.

============= FINISH: 16:38:56.44 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 10/14/2008 9:57:34 AM

System Uptime: 1/21/2013 4:15:34 PM (0 hours ago)

.

Motherboard: Wistron | | 360B

Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz | CPU | 2000/667mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 223 GiB total, 168.345 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 8.807 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows

Device ID: ROOT\NET\0000

Manufacturer: Cisco Systems

Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows

PNP Device ID: ROOT\NET\0000

Service: vpnva

.

==== System Restore Points ===================

.

RP931: 1/19/2013 12:50:07 PM - Avg Update

RP932: 1/20/2013 10:34:46 PM - Restore Operation

RP933: 1/20/2013 11:18:07 PM - Restore Operation

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Video Converter version 1.0.1.43

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Community Help

Adobe Flash Player 10 ActiveX

Adobe Flash Player 11 Plugin

Adobe Photoshop Elements 10

Adobe Photoshop.com Inspiration Browser

Adobe Reader X (10.1.4)

Adobe Shockwave Player

AIM 6

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Ask Toolbar

Ask Toolbar Updater

AssessmentAsst_Gr3

Atheros Driver Installation Program

Avanquest update

AVG 8.5

AVG Free 9.0

Bonjour

Cards_Calendar_OrderGift_DoMorePlugout

Cisco AnyConnect VPN Client

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Compatibility Pack for the 2007 Office system

Conexant HD Audio

ConvertHelper 2.2

Coupon Printer for Windows

Cricut DesignStudio

CyberLink DVD Suite

CyberLink YouCam

dBpowerAMP Music Converter

Elements 10 Organizer

Epson CreativeZone

Epson Event Manager

EPSON NX510 Series Printer Uninstall

EPSON Scan

EpsonNet Print

EpsonNet Setup

ESU for Microsoft Vista

Facebook Plug-In

Google Earth

Google Update Helper

HDAUDIO Soft Data Fax Modem with SmartCP

Hooked on Math Learn to Count

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Doc Viewer

HP DVD Play 3.7

HP Help and Support

HP Photosmart Essential 2.5

HP Quick Launch Buttons 6.40 F1

HP Smart Web Printing

HP Total Care Advisor

HP Update

HP User Guides 0121

HP Wireless Assistant

HPAsset component for HP Active Support Library

HPNetworkAssistant

HPPhotoSmartDiscLabel_PaperLabel

HPPhotoSmartDiscLabel_PrintOnDisc

HPPhotoSmartDiscLabel_Tattoo

HPPhotoSmartDiscLabelContent1

hpphotosmartdisclabelplugin

HPPhotoSmartPhotobookHolidayPack1

HPPhotoSmartPhotobookModernPack1

HPPhotoSmartPhotobookPlayfulPack1

HPPhotoSmartPhotobookScrapbookPack1

HPPhotoSmartPhotobookWebPack1

HPTCSSetup

IncrediMail

IncrediMail 2.0

Intel® Graphics Media Accelerator Driver

ISB Guitar Tutor One SDB

iTGA Grade K

iTLG Grade 3

iTunes

Java 7 Update 10

Java Auto Updater

Java 6 Update 5

Java 6 Update 7

LabelPrint

LegalSounds Music Downloader 1.8

LEGO Digital Designer

LightScribe System Software 1.12.33.2

Malwarebytes Anti-Malware version 1.70.0.1100

Memorex exPressit Label Design Studio

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2742597)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Web Publishing Wizard 1.52

Microsoft Works

Motorola Driver Installation 4.2.0

Motorola Phone Tools

Motorola Software Update

Mozilla Firefox 18.0.1 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee autoProducer 6.1

My HP Games

OGA Notifier 2.0.0048.0

Oracle JInitiator 1.3.1.26

Pavtube DVD Ripper version 1.0.1.33

Pavtube Video DVD Converter Suite version 1.0.1.43

PayPal Plug-In

PhonicsWorks

PhotoJoy

PhotoMail Maker

Power2Go

PowerDirector

PSE10 STI Installer

PSSWCORE

Punch! Home Design - AS4000

Punch! Weekend Project

QuickPlay SlingPlayer 0.4.6

QuickTime

RCA Detective™ 3.0.0.101

RCA easyRip 2.4.6.0

RCA Updater 2.0.0.0

Realtek 8169 8168 8101E 8102E Ethernet Driver

Realtek USB 2.0 Card Reader

Recuva

REM Rate 12

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Shockwave

Skype™ 5.10

SMART Board Software

SMART Essentials for Educators

Smilebox

Spelling Dictionaries Support For Adobe Reader 8

Synaptics Pointing Device Driver

Talking Flash Cards

TeamViewer 5

The Print Shop 20

Unity Web Player (All users)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VideoLAN VLC media player 0.8.6d

VideoToolkit01

Viewpoint Media Player

WeatherBug

WIDCOMM Bluetooth Software 6.0.1.4900

Windows Driver Package - FTDI CDM Driver Package (06/27/2007 2.02.04)

Windows Live Sign-in Assistant

Windows Live Upload Tool

Windows Media Player Firefox Plugin

Windows Mobile Device Updater Component

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

1/21/2013 9:55:57 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Com4QLBEx service to connect.

1/21/2013 9:55:57 AM, Error: Service Control Manager [7000] - The Com4QLBEx service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

1/21/2013 9:55:57 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service Com4QLBEx with arguments "" in order to run the server: {DB536E5D-10F7-4B34-B443-140161048E2E}

1/21/2013 4:16:45 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

1/21/2013 4:16:45 PM, Error: Service Control Manager [7000] - The AVG Free8 E-mail Scanner service failed to start due to the following error: The system cannot find the file specified.

1/21/2013 12:15:22 AM, Error: Microsoft-Windows-ResourcePublication [1002] - Element Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.

1/21/2013 12:05:29 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 9:21:19 PM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer HP Deskjet 6980 series with shared resource name HP Deskjet 6980 series. Error 2114. The printer cannot be used by others on the network.

1/20/2013 11:54:18 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

1/20/2013 11:53:56 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD anodlwf AvgLdx86 AvgMfx86 AvgTdiX DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The MotoConnect Service service depends on the Workstation service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

1/20/2013 11:53:56 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

1/20/2013 11:53:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

1/20/2013 11:53:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

1/20/2013 11:53:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

1/20/2013 11:53:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

1/20/2013 11:53:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

1/20/2013 11:53:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

1/20/2013 10:36:27 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avg9wd service.

1/20/2013 1:19:41 PM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.

1/17/2013 7:26:54 PM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

.

==== End Of File ===========================

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Download the following program to your desktop:

Unhide tool

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.

Please be patient as this may take several minutes to run, it will scan and fix all Hard drives on your system. You will see a new window with the drive being processed, typically C:\ as below:

unhide-1.jpg

Changing as the next drive is processed as below, (if required):

unhide2-1.jpg

You will get a success alert at the end.

Unhide3.jpg

Re-boot and see if your files are present.

A log file will be saved in the same place you saved the tool, post that in your reply....

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I ran unhide.exe and restarted my computer and I still have no files and no desktop icons. Is there anything else I can do or do I just need to hang my head and cry about all of the data I lost?

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