tomtom

I think someone or something is hijacking my computer

25 posts in this topic

My hard drive shows constant use by the light flashing all the time. I do not know how to find out what is being processed.

I need help in findind if I am infected with spyware et c.

I have and run all the time Malwarebytes Pro. Up to date on updates.

Windows 8 Ultimate

IE and Firefox latest updates.

Here are my scans:

dds.txtdds.txt

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Welcome to the forum. Can you post the Attach.txt

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

MrC

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Here is my Attach.txt:

D: is CDROM ()

E: is CDROM ()

F: is FIXED (NTFS) - 932 GiB total, 931.395 GiB free.

G: is FIXED (NTFS) - 596 GiB total, 484.654 GiB free.

H: is FIXED (NTFS) - 149 GiB total, 139.244 GiB free.

I: is Removable

J: is Removable

L: is Removable

M: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

ABBYY FineReader 9.0 Sprint

Acronis True Image Home

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Media Player

Adobe Photoshop CS5

Adobe Reader XI (11.0.01)

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Drag and Drop Transcoding

AMD Media Foundation Decoders

AnyDVD

ATI AVIVO64 Codecs

Belarc Advisor 8.3

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Cisco Connect

CloneCD

Coupon Printer for Windows

CyberLink PowerDVD 11

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diamond 10.7 Win7Vista Installation

DVD Profiler Version 3.8.2

DVDFab 9.0.1.5 (08/12/2012) Qt

EASEUS Partition Master 7.0.1 Professional

EPSON Artisan 830 Series Printer Uninstall

EPSON Artisan 837 Series Printer Uninstall

Epson Customer Participation

Epson Download Navigator

Epson Event Manager

Epson FAX Utility

Epson PC-FAX Driver

Epson Print CD

EPSON Scan

EpsonNet Print

Feedback Tool

Garmin Lifetime Updater

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

H&R Block Deluxe + Efile + State 2010

H&R Block Deluxe + Efile + State 2011

H&R Block Georgia 2010

H&R Block Georgia 2011

HP Button Manager

HP Product Detection

HydraVision

Image Plugin

ImgBurn

Intel® Graphics Media Accelerator Driver

Java Auto Updater

Java 6 Update 31

Java 6 Update 31 (64-bit)

Junk Mail filter update

LightScribe System Software

Malwarebytes Anti-Malware version 1.70.0.1100

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 1.1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Mouse and Keyboard Center

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server Compact 3.5 SP1 English

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft_VC80_ATL_x86

Microsoft_VC80_ATL_x86_x64

Microsoft_VC80_CRT_x86

Microsoft_VC80_CRT_x86_x64

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFC_x86_x64

Microsoft_VC80_MFCLOC_x86

Microsoft_VC80_MFCLOC_x86_x64

Microsoft_VC90_ATL_x86

Microsoft_VC90_ATL_x86_x64

Microsoft_VC90_CRT_x86

Microsoft_VC90_CRT_x86_x64

Microsoft_VC90_MFC_x86

Microsoft_VC90_MFC_x86_x64

Mozilla Firefox 17.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

PCIe Soft Data Fax Modem with SmartCP

PDF Settings CS5

Photodex Presenter

PowerChute Personal Edition 3.0.2

Realtek High Definition Audio Driver

Renesas Electronics USB 3.0 Host Controller Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687436) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2687508) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

ShopAtHome.com Helper

Spotmau PowerSuite Golden 2012 (build 7.0.1)

SpywareBlaster 4.6

TaxWorks Demo 2010

Trend Micro Internet Security Pro

UnderCoverXP 1.23

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

WebEx

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 4.00 beta 4 (64-bit)

.

==== End Of File ===========================

Now here is the scan file:

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Tom [Admin rights]

Mode : Scan -- Date : 01/23/2013 20:19:44

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : Artisan 837(Network) (C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHOA.EXE /FU "C:\Users\Tom\AppData\Local\Temp\E_SD4DB.tmp" /EF "HKCU") -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-1862415566-3628807105-2020376286-1001[...]\Run : Artisan 837(Network) (C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHOA.EXE /FU "C:\Users\Tom\AppData\Local\Temp\E_SD4DB.tmp" /EF "HKCU") -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

127.0.0.1 activate.adobe.com

127.0.0.1 3dns-3.adobe.com

127.0.0.1 adobe-dns-2.adobe.com

127.0.0.1 adobe-dns-3.adobe.com

127.0.0.1 ereg.wip3.adobe.com

127.0.0.1 activate-sea.adobe.com

127.0.0.1 wip3.adobe.com

127.0.0.1 wwis-dubc1-vip60.adobe.com

127.0.0.1 activate-sjc0.adobe.com

127.0.0.1 practivate.adobe.com

127.0.0.1 ereg.adobe.com

127.0.0.1 activate.wip3.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 adobe-dns.adobe.com

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST1000DM003-9YN162 +++++

--- User ---

[MBR] 3b457613ea108f9e9e4ed10e3e1f14a2

[bSP] 717bb380807e77a0aebd2ae90a63d331 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953867 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD6400AAKS-65A7B0 +++++

--- User ---

[MBR] b6e4704cadb9ad8169410bace589a173

[bSP] e9515c54e583a5988477ad4f2b860056 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 610477 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive3: Hitachi HTS542516K9SA00 USB Device +++++

--- User ---

[MBR] 7b88b7e22d480726061652208dc3f889

[bSP] f78b823e57669c63713d1e3d4d5a80b6 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 16065 | Size: 152617 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1]_S_01232013_02d2019.txt >>

RKreport[1]_S_01232013_02d2019.txt

Thanks for your help.

Tom

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The G: drive is external and it was uninstalled before I ran the scan even though it shows up in the attach.txt file because that

file was ran yesterday and it was attached then.

Tomk\

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Why do I not get e-mail notices of replies. I have my e-mail listed in my profile?

Tom

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Are you following this topic:

follow2x.png <---follow this topic (upper right hand corner of this post)

-------------------------------

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

MBAR tutorial

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

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Nothing was found so no cleanup action.

Here are the logs:

system-log.txt

Hope this is what you wanted. No bad files found so reboot not asked for.

I still have not connected to internet windows update and windows firewall. Let me know if everything is OK and you want me

to follow what you listed near the bottom under NOTES....

Tom

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I still have not connected to internet windows update and windows firewall. Let me know if everything is OK and you want me

to follow what you listed near the bottom under NOTES....

If you're having trouble with Windows Updates and/or the Firewall, yes run the fixdamage tool..if not don't run it.

-----------------------------------------

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC (be back in the am)

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If you're having trouble with Windows Updates and/or the Firewall, yes run the fixdamage tool..if not don't run it.

-----------------------------------------

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC (be back in the am)

I will do this and run it tonight. I will not be back at my computer until after work tomorrow night. I am a Tax Professional and this is tax season and I am working

very long hours so will be home tomorrow night to contact you again.

Thanks for your help.

Tom

I am leaving now to do the last things you asked for.

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Looks Good............

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Please look over what was found, we're going to delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

MrC

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AdwCleanerR1.txtHere is my adwCleanerR1.txt file.

Advise next step.

Thanks

Tom

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Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then................

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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I have reviewed the adwcleanerr1.txt files and I don't see anything that I want to keep. In fact I don't see anything that I recognize and don't even know what they are.

Tom

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Here are contents of both files:

# AdwCleaner v2.108 - Logfile created 01/24/2013 at 21:09:33

# Updated 24/01/2013 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)

# User : Tom - TOM-PC

# Boot Mode : Normal

# Running from : C:\Users\Tom\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

File Found : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml

File Found : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\searchplugins\Search_Results.xml

Folder Found : C:\Program Files (x86)\Conduit

Folder Found : C:\ProgramData\boost_interprocess

Folder Found : C:\Users\Tom\AppData\Local\Conduit

Folder Found : C:\Users\Tom\AppData\LocalLow\Conduit

Folder Found : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\CT3220468

Folder Found : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\extensions\{7473b6bd-4691-4744-a82b-7854eb3d70b6}

Folder Found : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\Smartbar

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Conduit

Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Found : HKCU\Software\AppDataLow\Software\SmartBar

Key Found : HKCU\Software\Conduit

Key Found : HKCU\Software\Softonic

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2421}

Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3220468

Key Found : HKLM\Software\Conduit

Key Found : HKLM\Software\Freeze.com

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2421}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2421}

Key Found : HKU\S-1-5-21-1862415566-3628807105-2020376286-1001\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2421}

Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\prefs.js

Found : user_pref("CT3220468.BT_Stats.enc", "eyJsYXN0X2xvZyI6MTM1ODIxOTkyNywidXVpZCI6NDYyNjIwMDc1ODUwMzk0LCJ[...]

Found : user_pref("CT3220468.CBOpenMAMSettings.enc", "MA==");

Found : user_pref("CT3220468.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");

Found : user_pref("CT3220468.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"tru[...]

Found : user_pref("CT3220468.FirstTime", "true");

Found : user_pref("CT3220468.FirstTimeFF3", "true");

Found : user_pref("CT3220468.LoginRevertSettingsEnabled", true);

Found : user_pref("CT3220468.RevertSettingsEnabled", true);

Found : user_pref("CT3220468.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT322[...]

Found : user_pref("CT3220468.UserID", "UN91459442553921797");

Found : user_pref("CT3220468.addressBarTakeOverEnabledInHidden", "true");

Found : user_pref("CT3220468.autoDisableScopes", -1);

Found : user_pref("CT3220468.browser.search.defaultthis.engineName", true);

Found : user_pref("CT3220468.cbcountry_001.enc", "VVM=");

Found : user_pref("CT3220468.cbfirsttime.enc", "TW9uIEphbiAxNCAyMDEzIDIyOjE4OjQ1IEdNVC0wNTAwIChFYXN0ZXJuIFN0[...]

Found : user_pref("CT3220468.defaultSearch", "true");

Found : user_pref("CT3220468.embeddedsData", "[{\"appId\":\"129813684258939747\",\"apiPermissions\":{\"cross[...]

Found : user_pref("CT3220468.enableAlerts", "always");

Found : user_pref("CT3220468.enableSearchFromAddressBar", "true");

Found : user_pref("CT3220468.firstTimeDialogOpened", "true");

Found : user_pref("CT3220468.fixPageNotFoundError", "true");

Found : user_pref("CT3220468.fixPageNotFoundErrorInHidden", "true");

Found : user_pref("CT3220468.fixUrls", true);

Found : user_pref("CT3220468.installType", "xpe");

Found : user_pref("CT3220468.isCheckedStartAsHidden", true);

Found : user_pref("CT3220468.isEnableAllDialogs", "{\"dataType\":\"string\",\"data\":\"true\"}");

Found : user_pref("CT3220468.isFirstTimeToolbarLoading", "false");

Found : user_pref("CT3220468.isNewTabEnabled", true);

Found : user_pref("CT3220468.isPerformedSmartBarTransition", "true");

Found : user_pref("CT3220468.isToolbarShrinked", "{\"dataType\":\"string\",\"data\":\"false\"}");

Found : user_pref("CT3220468.isWelcomPage", "{\"dataType\":\"boolean\",\"data\":\"true\"}");

Found : user_pref("CT3220468.keyword", true);

Found : user_pref("CT3220468.migrateAppsAndComponents", true);

Found : user_pref("CT3220468.navigationAliasesJson", "{\"EB_SEARCH_TERM\":\"\",\"EB_MAIN_FRAME_URL\":\"hxxp%[...]

Found : user_pref("CT3220468.openThankYouPage", "true");

Found : user_pref("CT3220468.openUninstallPage", "false");

Found : user_pref("CT3220468.revertSettingsEnabled", "false");

Found : user_pref("CT3220468.search.searchAppId", "129813684258939747");

Found : user_pref("CT3220468.search.searchCount", "0");

Found : user_pref("CT3220468.searchInNewTabEnabledInHidden", "true");

Found : user_pref("CT3220468.selectToSearchBoxEnabled", "{\"dataType\":\"string\",\"data\":\"true\"}");

Found : user_pref("CT3220468.serviceLayer_service_login_isFirstLoginInvoked", "{\"dataType\":\"boolean\",\"d[...]

Found : user_pref("CT3220468.serviceLayer_service_login_loginCount", "{\"dataType\":\"number\",\"data\":\"2\[...]

Found : user_pref("CT3220468.serviceLayer_service_toolbarGrouping_activeCTID", "{\"dataType\":\"string\",\"d[...]

Found : user_pref("CT3220468.serviceLayer_service_toolbarGrouping_activeDownloadUrl", "{\"dataType\":\"strin[...]

Found : user_pref("CT3220468.serviceLayer_service_toolbarGrouping_activeToolbarName", "{\"dataType\":\"strin[...]

Found : user_pref("CT3220468.serviceLayer_service_toolbarGrouping_invoked", "{\"dataType\":\"string\",\"data[...]

Found : user_pref("CT3220468.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1358219922728");

Found : user_pref("CT3220468.serviceLayer_services_appsMetadata_lastUpdate", "1358219923183");

Found : user_pref("CT3220468.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1358219924346");

Found : user_pref("CT3220468.serviceLayer_services_login_10.13.40.15_lastUpdate", "1358219923463");

Found : user_pref("CT3220468.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1358219924282");

Found : user_pref("CT3220468.serviceLayer_services_searchAPI_lastUpdate", "1358219921742");

Found : user_pref("CT3220468.serviceLayer_services_serviceMap_lastUpdate", "1358219921164");

Found : user_pref("CT3220468.serviceLayer_services_toolbarContextMenu_lastUpdate", "1358219924230");

Found : user_pref("CT3220468.serviceLayer_services_toolbarSettings_lastUpdate", "1358219921612");

Found : user_pref("CT3220468.serviceLayer_services_translation_lastUpdate", "1358219922712");

Found : user_pref("CT3220468.settingsINI", true);

Found : user_pref("CT3220468.shouldFirstTimeDialog", "false");

Found : user_pref("CT3220468.smartbar.CTID", "CT3220468");

Found : user_pref("CT3220468.smartbar.Uninstall", "0");

Found : user_pref("CT3220468.smartbar.homepage", true);

Found : user_pref("CT3220468.smartbar.toolbarName", "uTorrentControl_v2 ");

Found : user_pref("CT3220468.startPage", "TRUE");

Found : user_pref("CT3220468.toolbarBornServerTime", "15-1-2013");

Found : user_pref("CT3220468.toolbarCurrentServerTime", "15-1-2013");

Found : user_pref("CT3220468_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]

Found : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=1[...]

Found : user_pref("Smartbar.ConduitSearchEngineList", "uTorrentControl_v2 Customized Web Search");

Found : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3220468[...]

Found : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://dts.search-results.com/sr?src=ffb&appid=1[...]

Found : user_pref("Smartbar.keywordURLSelectedCTID", "CT3220468");

Found : user_pref("browser.search.defaultenginename", "Search Results");

Found : user_pref("browser.search.order.1", "Search Results");

Found : user_pref("browser.search.selectedEngine", "uTorrentControl_v2 Customized Web Search");

Found : user_pref("browser.startup.homepage", "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=13&CUI[...]

Found : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3220468&q=&SearchSource=2[...]

Found : user_pref("smartbar.conduitHomepageList", "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=13[...]

Found : user_pref("smartbar.conduitSearchAddressUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT[...]

Found : user_pref("smartbar.originalHomepage", "hxxp://www.yahoo.com/");

Found : user_pref("smartbar.originalSearchAddressUrl", "hxxp://dts.search-results.com/sr?src=ffb&appid=101&s[...]

Found : user_pref("smartbar.originalSearchEngine", "Google");

*************************

AdwCleaner[R1].txt - [10275 octets] - [24/01/2013 20:50:11]

AdwCleaner[R2].txt - [10100 octets] - [24/01/2013 21:09:33]

########## EOF - C:\AdwCleaner[R2].txt - [10161 octets] ##########

********************************************************************************************************************************

***********************************************************************************************************************************

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Trend Micro Internet Security Pro

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

SpywareBlaster 4.6

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 31

Java version out of Date!

Adobe Flash Player 11.5.502.146

Adobe Reader XI

Mozilla Firefox 17.0.1 Firefox out of Date!

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

Trend Micro Internet Security SfCtlCom.exe

Trend Micro Internet Security UfSeAgnt.exe

Trend Micro TrendSecure TSCFPlatformCOMSvr.exe

Trend Micro Internet Security TMAS_OE TMAS_OEMon.exe

Trend Micro TrendSecure TISProToolbar ProToolbarUpdate.exe

Trend Micro Internet Security TmPfw.exe

Trend Micro Internet Security TmProxy.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 3%

````````````````````End of Log``````````````````````

NOW WHAT/

TOM

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Run AdwCleaner to clean out the adware...................

Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

MrC

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# AdwCleaner v2.108 - Logfile created 01/24/2013 at 22:41:11

# Updated 24/01/2013 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (64 bits)

# User : Tom - TOM-PC

# Boot Mode : Normal

# Running from : C:\Users\Tom\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

File : C:\Users\Tom\AppData\Roaming\Mozilla\Firefox\Profiles\npor3rcz.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [10275 octets] - [24/01/2013 20:50:11]

AdwCleaner[R2].txt - [10227 octets] - [24/01/2013 21:09:33]

AdwCleaner[R3].txt - [779 octets] - [24/01/2013 22:41:11]

AdwCleaner[s1].txt - [10359 octets] - [24/01/2013 21:09:59]

########## EOF - C:\AdwCleaner[R3].txt - [899 octets] ##########

What does it look like now? What next?

Tom

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We're done....

Java™ 6 Update 31 <----please uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!!

Mozilla Firefox 17.0.1 Firefox out of Date! <----please check for an update

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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I have backed up my system and documents and files previously before this project was started on G: drive (external usb drive).

Do yo think I should delete all these and format the drive and back up again after we are through. If I were to ever restore

these backed up files then I would be restoring everything that we have done. Correct?????

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Do yo think I should delete all these and format the drive and back up again after we are through.

Yes, that's a good idea.

See the post above yours. MrC

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Everything is done and thanks a million. I will certinally contribute to this forum. Advise me how.

Also please advise me as to whether I should delete all the back up files from my G: external back up drive or should I reformat it? I think that if I ever restore the

backup files I will just put all this mess back on my computer.

What do you think?

I will certinally leave a coment onyour profile.

Tom

Advise and thanks again and again.

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I am sorry, I did not see your answer to this before I posted again. You have already answered my queston except what do I do delete the backup files and then

reformat or just delete the files?

Tom

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Everything is done and thanks a million. I will certinally contribute to this forum. Advise me how.

The forum doesn't take donations, instead they ask that you purchase their products.

If you would like to contribute to me, just click on the PayPal button in my signature.

Also please advise me as to whether I should delete all the back up files from my G: external back up drive or should I reformat it? I think that if I ever restore the backup files I will just put all this mess back on my computer.

To be 100% sure, I would format the drive and then create a new backup.

MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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