spanglemonkey

Need help to remove malware

28 posts in this topic

Hello,

I was directed to this forum because I have an outgoing IP Block detected by MalwareBytes:

2013/01/24 09:23:35 -0500 USER-PC user IP-BLOCK 207.232.22.60 (Type: outgoing, Port: 50798, Process: firefox.exe)

2013/01/24 09:23:35 -0500 USER-PC user IP-BLOCK 207.232.22.60 (Type: outgoing, Port: 50799, Process: firefox.exe)

I originally had problems after downloading a free swf to video program. Both my Norton 360 and MBAM detected Trojans (Trojan.dropper, Trojan.Gen.2) and malware (BasicSeek.exe, basicseek110.exe), and I was getting redirects on Firefox to a site called isearchfantasticgames.com.

I ran MBAM, TDSKiller and adwcleaner. I then took my computer to a local computer store and then ran combofix and hitmanpro. They told me that I got rid of anything that was on the computer, but today, a week later, I got redirected to the isearchfantasticgames site (well MBAM stopped it). I thought I was done with this, but I'm concerned that something is still on my computer.

I don't want to wipe my computer if I don't have to. It's a pain to have to reload all my programs, especially Adobe.

Thank you for your help,

Lauren

dds.txt

attach.txt

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Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Results from checkup.txt:

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton 360

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 33

Java version out of Date!

Adobe Flash Player 11.5.502.135

Adobe Reader 10.1.5 Adobe Reader out of Date!

Mozilla Firefox (18.0.1)

Google Chrome 23.0.1271.97

Google Chrome 24.0.1312.52

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

(this is from the second time I ran this - the first time was before the other programs as you had spelled out, but I thought the txt file was saved to my computer. It was not, so I ran again - only difference is that my fragmentation is lower after the other scans - from 2% to 1%)

AdwCleaner.txt:

# AdwCleaner v2.107 - Logfile created 01/24/2013 at 14:51:09

# Updated 21/01/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : user - USER-PC

# Boot Mode : Normal

# Running from : C:\Users\user\Desktop\adwcleaner(1).exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.1 (en-US)

-\\ Google Chrome v24.0.1312.52

*************************

AdwCleaner[R1].txt - [3065 octets] - [11/01/2013 13:34:02]

AdwCleaner[s1].txt - [3226 octets] - [11/01/2013 13:34:46]

AdwCleaner[s2].txt - [709 octets] - [24/01/2013 14:51:09]

########## EOF - C:\AdwCleaner[s2].txt - [768 octets] ##########

Results from RogueKiller:\\RogueKiller V8.4.3 [Jan 24 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : user [Admin rights]

Mode : Scan -- Date : 01/24/2013 15:01:22

| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\Run : PPort12reminder ("C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini") -> FOUND

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\Run : SMessaging (C:\Users\user\AppData\Local\Strongvault Online Backup\SMessaging.exe) -> FOUND

[TASK][sUSP PATH] Test TimeTrigger : C:\Users\user\AppData\Local\Temp\Runner.exe C:\Users\user\AppData\Local\Temp\DNS.exe -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

(removing links in my hosts file - was for work only - I can vouch for them)

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500AAKX-001CA0 ATA Device +++++

--- User ---

[MBR] 13f222bfebbf452c2746fa307b86067d

[bSP] 149a6a66fbee6fd36f9e5d23706f5fc4 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 238373 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_01242013_02d1501.txt >>

RKreport[1]_S_01242013_02d1501.txt

RogueKiller found a couple of things - not sure if they could be the cause of the redirects. So far, I have not seen another redirect, though I have not used Firefox alot since the scans.

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Gringo,

Also, Norton 360 picked up the following (after i had cleared my cache earlier):

Tracking Cookies

Tracking cookie: Cookie:user@atdmt.com/

Removed

Tracking cookie: Cookie:user@c.atdmt.com/

Removed

Tracking cookie: .quantserve.com

Removed

Tracking cookie: .yieldmanager.net

Removed

Tracking cookie: ad.yieldmanager.com

Removed

Tracking cookie: .doubleclick.net

Removed

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Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Combofix seems to be suck at the "preparing log report" phase. It's been like that for over a half hour. Should I keep waiting?

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Is it safe to have an open network connection unprotected? Can I disable my network connection during this?

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I may have mouse clicked the combofix window - that may be why it stalled. Should I close and try again?

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Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.

  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

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Started combofix at 11:15pm last night in safe mode. It took so long, I fell asleep. woke up at 3:40am and saw it was done. Computer seems to be working okay this morning after shutting down and restarting.

Here is the log report:

ComboFix 13-01-24.02 - user 01/24/2013 23:13:12.4.2 - x64 MINIMAL

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2982 [GMT -5:00]

Running from: c:\users\user\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((( Files Created from 2012-12-25 to 2013-01-25 )))))))))))))))))))))))))))))))

.

.

2013-01-25 04:17 . 2013-01-25 04:17 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-22 15:38 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B2D1B4B4-1258-4DA8-AB01-0989DD9C3010}\mpengine.dll

2013-01-18 17:38 . 2013-01-18 17:38 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-01-18 17:38 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-01-17 17:07 . 2013-01-17 17:07 -------- d-----w- c:\users\user\AppData\Roaming\SUPERAntiSpyware.com

2013-01-17 13:20 . 2013-01-17 13:24 -------- d-----w- c:\programdata\HitmanPro

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-01-13 02:25 . 2013-01-13 02:25 -------- d-----w- c:\program files (x86)\QuickTime

2013-01-11 18:46 . 2013-01-11 18:46 -------- d-----w- c:\users\user\AppData\Roaming\Malwarebytes

2013-01-11 18:46 . 2013-01-11 18:46 -------- d-----w- c:\programdata\Malwarebytes

2013-01-11 18:08 . 2008-12-05 02:46 180224 ----a-w- c:\windows\SysWow64\xvidvfw.dll

2013-01-11 18:08 . 2008-10-08 15:16 139264 ----a-w- c:\windows\SysWow64\xvid.ax

2013-01-11 18:06 . 2013-01-11 18:06 -------- d-----w- c:\programdata\Wincert

2013-01-11 16:27 . 2011-11-22 16:04 33360 ----a-w- c:\windows\system32\drivers\anvsoftf2v.sys

2013-01-11 16:06 . 2013-01-11 16:06 -------- d-----w- c:\users\user\AppData\Roaming\Moyea

2013-01-11 16:06 . 2010-09-22 20:15 606208 ----a-w- c:\windows\SysWow64\xvidcore.dll

2013-01-11 16:06 . 2013-01-11 16:06 -------- d-----w- c:\program files (x86)\Moyea

2013-01-11 15:35 . 2013-01-11 15:35 -------- d-----w- c:\users\user\AppData\Roaming\SourceTec

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\users\user\AppData\Roaming\Strongvault

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\programdata\DivX

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\users\user\AppData\Local\Stronghold_LLC

2013-01-11 15:21 . 2013-01-11 16:46 -------- d-sh--w- c:\windows\SysWow64\AI_RecycleBin

2013-01-11 15:20 . 2013-01-11 15:29 -------- d-----w- c:\program files (x86)\Freemake

2013-01-11 15:17 . 2013-01-11 15:17 -------- d-----w- c:\users\user\AppData\Local\Programs

2013-01-09 17:52 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys

2013-01-09 17:52 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys

2013-01-09 17:52 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll

2013-01-09 17:52 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll

2013-01-09 17:52 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll

2013-01-09 17:52 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll

2013-01-09 17:52 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll

2013-01-09 17:41 . 2010-02-05 02:42 180224 ----a-w- c:\windows\SysWow64\BROSNMP.DLL

2013-01-09 17:41 . 2010-04-02 05:33 25299 ----a-w- c:\windows\SysWow64\BRLM03A.DLL

2013-01-09 17:28 . 2013-01-09 17:28 -------- d-----w- c:\program files\Nuance

2013-01-09 17:27 . 2013-01-09 17:27 -------- d-----w- c:\programdata\zeon

2013-01-09 17:26 . 2013-01-09 17:27 -------- d-----w- c:\program files (x86)\Nuance

2013-01-09 17:26 . 2013-01-09 17:26 -------- d-----w- c:\program files (x86)\Common Files\ScanSoft Shared

2013-01-09 16:45 . 2013-01-13 02:20 -------- d-----w- c:\users\user\AppData\Local\Diagnostics

2013-01-09 16:30 . 2013-01-09 16:30 -------- d-----w- c:\users\user\AppData\Roaming\Zeon

2013-01-09 16:01 . 2013-01-09 16:01 -------- d-----r- c:\users\user\AppData\Roaming\Brother

2013-01-09 15:56 . 2013-01-09 17:47 -------- d-----w- c:\users\user\AppData\Roaming\ControlCenter4

2013-01-09 15:56 . 2013-01-09 15:56 -------- d-----w- c:\users\user\AppData\Roaming\FLEXnet

2013-01-09 15:30 . 2013-01-09 15:30 -------- d-----w- c:\users\user\AppData\Roaming\InstallShield

2013-01-09 15:25 . 2013-01-09 16:30 -------- d-----w- c:\users\user\AppData\Roaming\Nuance

2013-01-09 15:25 . 2013-01-09 17:27 -------- d-----w- c:\programdata\ScanSoft

2013-01-09 15:24 . 2013-01-09 17:27 -------- d-----w- c:\programdata\Nuance

2013-01-09 15:23 . 2013-01-11 16:44 -------- d-----w- c:\program files (x86)\Common Files\InstallShield

2013-01-09 15:21 . 2013-01-09 15:21 -------- d-----w- c:\program files (x86)\MSXML 4.0

2013-01-09 15:20 . 2013-01-09 15:21 -------- d-----w- c:\programdata\Brother

2013-01-09 15:04 . 2013-01-09 16:48 -------- d-----w- c:\users\user\AppData\Local\ElevatedDiagnostics

2013-01-09 13:57 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2013-01-03 21:25 . 2013-01-09 15:43 -------- d-----w- C:\xampp

2013-01-03 19:49 . 2013-01-03 19:49 -------- d-----w- c:\users\user\AppData\Roaming\FireShot

2013-01-01 23:25 . 2013-01-01 23:26 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files\iTunes

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files (x86)\iTunes

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files\iPod

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-11 16:06 . 2012-07-03 20:11 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-11 16:06 . 2012-07-03 20:11 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-09 15:46 . 2012-07-03 18:14 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-16 17:11 . 2012-12-21 08:00 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 14:45 . 2012-12-21 08:00 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-21 08:00 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-16 14:13 . 2012-12-21 08:00 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-11-30 04:45 . 2013-01-09 13:57 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-11-14 07:06 . 2012-12-12 08:01 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-12 08:01 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-12 08:01 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-12 08:01 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-12 08:01 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-12 08:01 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-12 08:01 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-12 08:01 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-12 08:01 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-12 08:01 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-12 08:01 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-12 08:01 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-12 08:01 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-12 08:01 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-12 08:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-12 08:01 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-12 08:01 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-12 08:01 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-12 08:01 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-12 08:01 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-12 08:01 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-12 08:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 05:45 . 2012-12-11 22:11 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-11 22:11 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-08 16:29 . 2012-11-08 16:29 1402312 ----a-w- c:\windows\SysWow64\msxml4.dll

2012-11-02 05:59 . 2012-12-11 22:11 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-11 22:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]

"Cisco WebEx Connect"="c:\program files (x86)\WebEx\Connect\connect.exe" [2011-12-01 1937208]

"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2006-10-23 620152]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

"ControlCenter4"="c:\program files (x86)\ControlCenter4\BrCcBoot.exe" [2011-04-20 139264]

"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2011-05-19 2629632]

"IndexSearch"="c:\program files (x86)\Nuance\PaperPort\IndexSearch.exe" [2010-03-09 46368]

"PaperPort PTD"="c:\program files (x86)\Nuance\PaperPort\pptd40nt.exe" [2010-03-09 29984]

"PDFHook"="c:\program files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-03-06 636192]

"PDF5 Registry Controller"="c:\program files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-06 62752]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

@=""

.

R1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-01-16 1388120]

R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604000.009\ccSetx64.sys [2012-06-07 167072]

R1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130124.001\IDSvia64.sys [2012-09-01 513184]

R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604000.009\Ironx64.SYS [2012-03-29 190072]

R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604000.009\SYMNETS.SYS [2012-03-29 405624]

R2 Cisco WebEx Connect Upgrade Service;Cisco WebEx Connect Upgrade Service;c:\program files (x86)\WebEx\Connect\apUpdate.exe [2011-12-01 856888]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

R2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe [2012-06-16 138272]

R2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-03-09 144672]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-03-19 2666880]

R3 anvsoftf2v;Flash2Video Driver (WDM);c:\windows\system32\drivers\anvsoftf2v.sys [2011-11-22 33360]

R3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]

R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-02-27 35840]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-10 138912]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2010-09-30 80384]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2010-09-30 180736]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-08-23 30208]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-07-03 1255736]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]

R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604000.009\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604000.009\SYMEFA64.SYS [2012-05-22 1129120]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-25 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-03 16:06]

.

2013-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-736205928-3765815857-1325451810-1000Core.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-26 10:37]

.

2013-01-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-736205928-3765815857-1325451810-1000UA.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-26 10:37]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Append to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: Open with PDF Viewer Plus - c:\program files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - prefs.js: keyword.URL - hxxp://isearch.fantastigames.com/web?src=ffb&gct=ds&appid=0&systemid=454&q=

FF - prefs.js: network.proxy.type - 0

FF - ExtSQL: 2013-01-03 14:47; {0b457cAA-602d-484a-8fe7-c1d894a011ba}; c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}

FF - ExtSQL: 2013-01-11 15:21; {dd3d7613-0246-469d-bc65-2a3cc1668adc}; c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}.xpi

user_pref('extensions.autoDisableScopes', 0);user_pref('security.csp.enable', false);user_pref('security.OCSP.enabled', 0);

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{300BEC06-B743-4D19-86B9-11DC711D7FFB} - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_265_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_265_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-25 01:16:40

ComboFix-quarantined-files.txt 2013-01-25 06:16

.

Pre-Run: 189,109,293,056 bytes free

Post-Run: 188,575,346,688 bytes free

.

- - End Of File - - 6990403C1E9B3D776FDE0A7F663A9C03

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Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Firefox::
FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\
FF - prefs.js: keyword.URL - hxxp://isearch.fantastigames.com/web?src=ffb&gct=ds&appid=0&systemid=454&q=

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Here is the report from Combofix. The only problems I am having are with my internet connection. In the morning, the ISP said it was a problem on their end. Tonight they said they had no problems. I doubt this is connected, but I wanted to mention it. Along the same lines, at times when I click links, nothing happens. It may be connectivity as well.

ComboFix 13-01-24.02 - user 01/25/2013 15:25:09.5.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2884 [GMT -5:00]

Running from: c:\users\user\Desktop\ComboFix.exe

Command switches used :: c:\users\user\Desktop\CFScript.txt

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

I:\Autorun.inf

I:\Setup.exe

.

.

((((((((((((((((((((((((( Files Created from 2012-12-25 to 2013-01-25 )))))))))))))))))))))))))))))))

.

.

2013-01-25 20:30 . 2013-01-25 20:30 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-01-25 12:12 . 2013-01-08 05:32 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9973C9C4-46E7-4DB5-9BAB-5497FE0AC439}\mpengine.dll

2013-01-18 17:38 . 2013-01-18 17:38 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-01-18 17:38 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-01-17 17:07 . 2013-01-17 17:07 -------- d-----w- c:\users\user\AppData\Roaming\SUPERAntiSpyware.com

2013-01-17 13:20 . 2013-01-17 13:24 -------- d-----w- c:\programdata\HitmanPro

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll

2013-01-13 02:25 . 2013-01-13 02:25 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll

2013-01-13 02:25 . 2013-01-13 02:25 -------- d-----w- c:\program files (x86)\QuickTime

2013-01-11 18:46 . 2013-01-11 18:46 -------- d-----w- c:\users\user\AppData\Roaming\Malwarebytes

2013-01-11 18:46 . 2013-01-11 18:46 -------- d-----w- c:\programdata\Malwarebytes

2013-01-11 18:08 . 2008-12-05 02:46 180224 ----a-w- c:\windows\SysWow64\xvidvfw.dll

2013-01-11 18:08 . 2008-10-08 15:16 139264 ----a-w- c:\windows\SysWow64\xvid.ax

2013-01-11 18:06 . 2013-01-11 18:06 -------- d-----w- c:\programdata\Wincert

2013-01-11 16:27 . 2011-11-22 16:04 33360 ----a-w- c:\windows\system32\drivers\anvsoftf2v.sys

2013-01-11 16:06 . 2013-01-11 16:06 -------- d-----w- c:\users\user\AppData\Roaming\Moyea

2013-01-11 16:06 . 2010-09-22 20:15 606208 ----a-w- c:\windows\SysWow64\xvidcore.dll

2013-01-11 16:06 . 2013-01-11 16:06 -------- d-----w- c:\program files (x86)\Moyea

2013-01-11 15:35 . 2013-01-11 15:35 -------- d-----w- c:\users\user\AppData\Roaming\SourceTec

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\users\user\AppData\Roaming\Strongvault

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\programdata\DivX

2013-01-11 15:22 . 2013-01-11 15:22 -------- d-----w- c:\users\user\AppData\Local\Stronghold_LLC

2013-01-11 15:21 . 2013-01-11 16:46 -------- d-sh--w- c:\windows\SysWow64\AI_RecycleBin

2013-01-11 15:20 . 2013-01-11 15:29 -------- d-----w- c:\program files (x86)\Freemake

2013-01-11 15:17 . 2013-01-11 15:17 -------- d-----w- c:\users\user\AppData\Local\Programs

2013-01-09 17:52 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys

2013-01-09 17:52 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys

2013-01-09 17:52 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll

2013-01-09 17:52 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll

2013-01-09 17:52 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll

2013-01-09 17:52 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll

2013-01-09 17:52 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll

2013-01-09 17:41 . 2010-02-05 02:42 180224 ----a-w- c:\windows\SysWow64\BROSNMP.DLL

2013-01-09 17:41 . 2010-04-02 05:33 25299 ----a-w- c:\windows\SysWow64\BRLM03A.DLL

2013-01-09 17:28 . 2013-01-09 17:28 -------- d-----w- c:\program files\Nuance

2013-01-09 17:27 . 2013-01-09 17:27 -------- d-----w- c:\programdata\zeon

2013-01-09 17:26 . 2013-01-09 17:27 -------- d-----w- c:\program files (x86)\Nuance

2013-01-09 17:26 . 2013-01-09 17:26 -------- d-----w- c:\program files (x86)\Common Files\ScanSoft Shared

2013-01-09 16:45 . 2013-01-25 15:30 -------- d-----w- c:\users\user\AppData\Local\Diagnostics

2013-01-09 16:30 . 2013-01-09 16:30 -------- d-----w- c:\users\user\AppData\Roaming\Zeon

2013-01-09 16:01 . 2013-01-09 16:01 -------- d-----r- c:\users\user\AppData\Roaming\Brother

2013-01-09 15:56 . 2013-01-09 17:47 -------- d-----w- c:\users\user\AppData\Roaming\ControlCenter4

2013-01-09 15:56 . 2013-01-09 15:56 -------- d-----w- c:\users\user\AppData\Roaming\FLEXnet

2013-01-09 15:30 . 2013-01-09 15:30 -------- d-----w- c:\users\user\AppData\Roaming\InstallShield

2013-01-09 15:25 . 2013-01-09 16:30 -------- d-----w- c:\users\user\AppData\Roaming\Nuance

2013-01-09 15:25 . 2013-01-09 17:27 -------- d-----w- c:\programdata\ScanSoft

2013-01-09 15:24 . 2013-01-09 17:27 -------- d-----w- c:\programdata\Nuance

2013-01-09 15:23 . 2013-01-11 16:44 -------- d-----w- c:\program files (x86)\Common Files\InstallShield

2013-01-09 15:21 . 2013-01-09 15:21 -------- d-----w- c:\program files (x86)\MSXML 4.0

2013-01-09 15:20 . 2013-01-09 15:21 -------- d-----w- c:\programdata\Brother

2013-01-09 15:04 . 2013-01-09 16:48 -------- d-----w- c:\users\user\AppData\Local\ElevatedDiagnostics

2013-01-09 13:57 . 2012-11-30 05:41 424448 ----a-w- c:\windows\system32\KernelBase.dll

2013-01-03 21:25 . 2013-01-09 15:43 -------- d-----w- C:\xampp

2013-01-03 19:49 . 2013-01-03 19:49 -------- d-----w- c:\users\user\AppData\Roaming\FireShot

2013-01-01 23:25 . 2013-01-01 23:26 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files\iTunes

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files (x86)\iTunes

2013-01-01 23:25 . 2013-01-01 23:25 -------- d-----w- c:\program files\iPod

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-01-11 16:06 . 2012-07-03 20:11 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-11 16:06 . 2012-07-03 20:11 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-09 15:46 . 2012-07-03 18:14 67599240 ----a-w- c:\windows\system32\MRT.exe

2012-12-16 17:11 . 2012-12-21 08:00 46080 ----a-w- c:\windows\system32\atmlib.dll

2012-12-16 14:45 . 2012-12-21 08:00 367616 ----a-w- c:\windows\system32\atmfd.dll

2012-12-16 14:13 . 2012-12-21 08:00 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2012-12-16 14:13 . 2012-12-21 08:00 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2012-11-30 04:45 . 2013-01-09 13:57 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-11-14 07:06 . 2012-12-12 08:01 17811968 ----a-w- c:\windows\system32\mshtml.dll

2012-11-14 06:32 . 2012-12-12 08:01 10925568 ----a-w- c:\windows\system32\ieframe.dll

2012-11-14 06:11 . 2012-12-12 08:01 2312704 ----a-w- c:\windows\system32\jscript9.dll

2012-11-14 06:04 . 2012-12-12 08:01 1346048 ----a-w- c:\windows\system32\urlmon.dll

2012-11-14 06:04 . 2012-12-12 08:01 1392128 ----a-w- c:\windows\system32\wininet.dll

2012-11-14 06:02 . 2012-12-12 08:01 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2012-11-14 06:02 . 2012-12-12 08:01 237056 ----a-w- c:\windows\system32\url.dll

2012-11-14 05:59 . 2012-12-12 08:01 85504 ----a-w- c:\windows\system32\jsproxy.dll

2012-11-14 05:58 . 2012-12-12 08:01 816640 ----a-w- c:\windows\system32\jscript.dll

2012-11-14 05:57 . 2012-12-12 08:01 599040 ----a-w- c:\windows\system32\vbscript.dll

2012-11-14 05:57 . 2012-12-12 08:01 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2012-11-14 05:55 . 2012-12-12 08:01 2144768 ----a-w- c:\windows\system32\iertutil.dll

2012-11-14 05:55 . 2012-12-12 08:01 729088 ----a-w- c:\windows\system32\msfeeds.dll

2012-11-14 05:53 . 2012-12-12 08:01 96768 ----a-w- c:\windows\system32\mshtmled.dll

2012-11-14 05:52 . 2012-12-12 08:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2012-11-14 05:46 . 2012-12-12 08:01 248320 ----a-w- c:\windows\system32\ieui.dll

2012-11-14 02:09 . 2012-12-12 08:01 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2012-11-14 01:58 . 2012-12-12 08:01 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2012-11-14 01:57 . 2012-12-12 08:01 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2012-11-14 01:49 . 2012-12-12 08:01 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2012-11-14 01:48 . 2012-12-12 08:01 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2012-11-14 01:44 . 2012-12-12 08:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2012-11-09 05:45 . 2012-12-11 22:11 2048 ----a-w- c:\windows\system32\tzres.dll

2012-11-09 04:42 . 2012-12-11 22:11 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2012-11-08 16:29 . 2012-11-08 16:29 1402312 ----a-w- c:\windows\SysWow64\msxml4.dll

2012-11-02 05:59 . 2012-12-11 22:11 478208 ----a-w- c:\windows\system32\dpnet.dll

2012-11-02 05:11 . 2012-12-11 22:11 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17418928]

"Cisco WebEx Connect"="c:\program files (x86)\WebEx\Connect\connect.exe" [2011-12-01 1937208]

"ISUSPM"="c:\programdata\FLEXnet\Connect\11\ISUSPM.exe" [2009-05-05 222496]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2006-10-23 620152]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

"ControlCenter4"="c:\program files (x86)\ControlCenter4\BrCcBoot.exe" [2011-04-20 139264]

"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2011-05-19 2629632]

"IndexSearch"="c:\program files (x86)\Nuance\PaperPort\IndexSearch.exe" [2010-03-09 46368]

"PaperPort PTD"="c:\program files (x86)\Nuance\PaperPort\pptd40nt.exe" [2010-03-09 29984]

"PDFHook"="c:\program files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe" [2010-03-06 636192]

"PDF5 Registry Controller"="c:\program files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe" [2010-03-06 62752]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux1"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

@=""

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 anvsoftf2v;Flash2Video Driver (WDM);c:\windows\system32\drivers\anvsoftf2v.sys [2011-11-22 33360]

R3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-02-27 35840]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2010-09-30 80384]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2010-09-30 180736]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2012-08-23 30208]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-09-28 53760]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-07-03 1255736]

R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604000.009\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604000.009\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-01-16 1388120]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604000.009\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130124.001\IDSvia64.sys [2012-09-01 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604000.009\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604000.009\SYMNETS.SYS [2012-03-29 405624]

S2 Cisco WebEx Connect Upgrade Service;Cisco WebEx Connect Upgrade Service;c:\program files (x86)\WebEx\Connect\apUpdate.exe [2011-12-01 856888]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe [2012-06-16 138272]

S2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-03-09 144672]

S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-03-19 2666880]

S3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe [2010-01-25 245760]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-10 138912]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 25088]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-01-25 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-03 16:06]

.

2013-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-736205928-3765815857-1325451810-1000Core.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-26 10:37]

.

2013-01-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-736205928-3765815857-1325451810-1000UA.job

- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-26 10:37]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Append to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: Open with PDF Viewer Plus - c:\program files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - www.yahoo.com

FF - prefs.js: network.proxy.type - 0

FF - ExtSQL: 2013-01-03 14:47; {0b457cAA-602d-484a-8fe7-c1d894a011ba}; c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\extensions\{0b457cAA-602d-484a-8fe7-c1d894a011ba}

FF - ExtSQL: 2013-01-11 15:21; {dd3d7613-0246-469d-bc65-2a3cc1668adc}; c:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1gynca4i.default\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}.xpi

user_pref('extensions.autoDisableScopes', 0);user_pref('security.csp.enable', false);user_pref('security.OCSP.enabled', 0);

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{300BEC06-B743-4D19-86B9-11DC711D7FFB} - (no file)

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.0.9\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_265_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_265_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_265.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-01-25 17:33:20

ComboFix-quarantined-files.txt 2013-01-25 22:33

ComboFix2.txt 2013-01-25 06:16

.

Pre-Run: 187,741,298,688 bytes free

Post-Run: 187,672,694,784 bytes free

.

- - End Of File - - CF83E54E0744466B3D5F6D0EA972831F

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Again, this might be my internet connection, but another thing I am experiencing is, when opening a new tab in Firefox, going to Google and performing a search, I click on a link and the page hangs while loading. Refreshing the tab will load the page. This is happening fairly often the last couple of days.

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Hello

I want you to try this for firefox and give me a quick update to how things are

I want you to reset firefox back to defaults, to do this I need you to do this

  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".

[*]Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.

[*]click "Reset Firefox" in the confirmation window that opens.

[*]Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.

restart the computer and check firefox for me now

Gringo

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Seems to be working well, though I lost my Norton SafeWeb plugin. I've become addicted to it now - afraid to click on any Google search link without the Norton green approval icon. I also use the Firebug plugin/extension all the time. They are fine to use, right?

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Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Java 6 Update 33

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Before I begin, I wanted to ask you a question. I got the free MBAM download and it said it was only good for a certain number of days. Today I got notifications that I had 0 days on it. So, I thought I might have to download it again (I don't - I just did an update). When I went to the Malwarebytes.org site and clicked on the free download link, it redirected to this site: http://majorgeeks.com/download.php?det=5756

Is that a valid site? I don't seem to remember that from the first time I downloaded it. I'm not going to download it again, since I was able to update the version I already have running, but I just wanted to see if that was a valid redirect, or if I'm still having issues with my computer.

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Hello

it is a valid site - it sounds like you ran the free trial of MBAM pro which has real-time protection, you can still run it in the manor that I described - an on demand scanner

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Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.01.26.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

user :: USER-PC [administrator]

1/25/2013 10:46:39 PM

mbam-log-2013-01-25 (22-46-39).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 212977

Time elapsed: 2 minute(s), 16 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:50:00 PM, on 1/25/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

C:\Program Files (x86)\WebEx\Connect\connect.exe

C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe

C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe

C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe

C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe

C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe

C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe

C:\Users\user\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: SelectionLinksBHO - {300BEC06-B743-4D19-86B9-11DC711D7FFB} - (no file)

O2 - BHO: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\IPS\IPSBHO.DLL

O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\coIEPlg.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun

O4 - HKLM\..\Run: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN

O4 - HKLM\..\Run: [indexSearch] "C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe"

O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe"

O4 - HKLM\..\Run: [PDFHook] C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe

O4 - HKLM\..\Run: [PDF5 Registry Controller] C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKCU\..\Run: [Cisco WebEx Connect] "C:\Program Files (x86)\WebEx\Connect\connect.exe"

O4 - HKCU\..\Run: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Open with PDF Viewer Plus - res://C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe

O23 - Service: Cisco WebEx Connect Upgrade Service - WebEx Communications Inc. - C:\Program Files (x86)\WebEx\Connect\apUpdate.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.0.9\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 12284 bytes

The only thing that bothers me is that when I was done and opened Yahoo, my session was still active (didn't need to log in), but when I opened Facebook, I had to log in again. Every time I log in now, I'm afraid there is some malware grabbing my information.

The Java program we removed - why did we remove it? I am wondering if I need it for my online banking. My bank has a deposit at home feature that allows me to scan my checks to deposit them online. Bank is in another state...that's why I do it. But I haven't logged into my bank from this computer since I started seeing the suspicious redirects, and I changed my credentials.

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [PDFHook] C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe
      O4 - HKLM\..\Run: [PDF5 Registry Controller] C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKCU\..\Run: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Gringo,

When I opened IE to use ESET Online Scanner, I immediately got a Manage Add-ons popup. Search Providers was pre-selected with BasicSeek at the top of the list with the following properties: Listing Order - 1, Search Suggestions - not available, Top result - Enabled.

This bothered me because BasicSeek.exe and BasicSeek.dll were some of the malware that the scans found. Should I be concerned about this?

Otherwise, my Eset online scan was clean - no threats found, and I followed your directions to uninstall on close. I had also removed most of the startup programs you mentioned with HiJackThis (kept 2 of them).

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Greetings,

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

 

Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE

 

 

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

 

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